SSO and Extended notifications

Hi Friends,
We are using extended notifications to send work item as attachment(SAP GUI shortcut) to outlook and it is working fine. But the shortcut attachments are not working in case the user has an "SSO" enabled for him, it is asking for a logon password . We are using SNC product for SSO. Please let me know if it is possible to have SSO for SAP shortcuts so that the user can open the work item attachment without entering the password
Regards
sapient

Hello Sapient,
If you want to be able to logon directly via the shortcut without entering user/password then you need to use SSO. It seems there is some issue with the user SSO. Do all users have this issue or just some?
I would also check the users SAPGUI release and patch level. Can you compare it to a user who does not have this issue. mAybe apply the latest SAPGUI patch and test again.
Maybe note 1257108 can point you in the right direction.
Regards,
Eddie

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Mesage type for outbound mail and extended notification

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In SBWP all is correct.

Hi,
If any message in waiting status, then it will have message type Q and message class SO.
If any message is in sent or transmitted status, then message type would be I and message class XS.
Error status msg type E and msg class XS.
From the above, you will come to know that your workflow items are in waiting status.
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Cheers,
Raja.D

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Hi All,
I'm using extended notification ( SWNADMIN ) to send the workitems in SRM/ECC to MS outlook . The background jobs SWNSEL etc are run in the respective systems . Emails produced have links to logon to the respective systems and display/execute the workitem but I want the users to login via the portal . Is that possible ?
Regards

hi,
then i would suggest, before the link opens the corresponding appl, pop up for the userid , create specific portal roles lik manager,hradmin etc, so that the workitems are executed.
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Hi Friends,
I am using Extended notifications for sending notifications to lotus notes. In the notification we can maintain shortcut to open the workitem in SAP GUI. But the users use only UWL to access work items.So Is there any way to maintain the link to be directed to the work item in UWL, is there a way of changing this email icon link to point at the portal rather than sap gui. Please clarify.
I heared that this can be maintained in General settings in SWNCONFIG, if so will this be a generic link to access the work list instead of specific workflow task?

Hi Mike,
Thanks for your reply. I tried to mention the UWL link in SWNCONFIG -> General Settings -> INBOX_LINK_URL and i am getting this is in notification. But i would like to know is there any way to dynamically generate the link along with the task id or work item id so that upon clicking the link the user can open the work item in UWL directly. Please let me know if this is possible or not.

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After setting this up and messing about with the host URL settings in the extended workflow setup (SWNADMIN) we have managed to get URL link in the email to launch the Personas app within NWBC... however it doesn't find the flavour for the transaction it finds the basic view.
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Hi Steve,
I have shortlinks setup for these transactions, they are necessary for deploying Personas flavours via NWBC. Thing is the URLs that end up on the email are generated by SAPs extended notifications function, so the shortlinks aren't really useful here. unless there is a way to get the extedned notifications feature to somehow query the shortlinks table... I suspect this would be custom code.
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Hi,
Currently we can configure Workflow Inbox link to SAP Workflow Inbox for GUI or HTML (SBWP),
is there any way our to configure that link to take us directly to NWBC Workflow Inbox?
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Hi Jocelyn,
Thanks for reply, Yes exactly i meant inbox link in extended notification than picked up using SHOW_INBOX_AS..there are three options
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HTTP Link that Starts SAP GUI for Windows
Executable Attachment that Starts SAP GUI for Windows
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Sure I will update influence portal for this option.
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we inserted link which points to NWBC inbox URL.
and then we configured Msssage template using new BSP-URL.
Do you see any issue in above?
we will look into your suggestion of enhancing standard class as well.
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Hi,
kindly guide where the extended notification email text and subject of email is maintained?
Thanks.

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
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Extended notification and deadline monitoring

We are using extended notification to deliver new and changed workitem by email. Now we want to update some workflow approval tasks to add deadline notification. In SWU3 workflow customizing, we had setup "Schedule Background Job for Deadline Monitoring" to run job RSWFSLSDLEX (previous version is SWWDHEX).
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Regards,
Donald

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
Kind regards, Rob Dielemans

Extended Notifications with Links while using Citrix to Access Hosted SAP

Hello,
I am working on a system which is hosted remotely where Citrix and Single signon are used to access the SAP instance. I need to be able to send email to their Outlook server with executable links back to the workitems. I had planned to use Extended Notifications to get this done. I am fine with everything except for the Citrix link. I am not sure whether the link in the email will be able to find its way through Citrix to the SAP instance. I also need to know the SSO is going to work - it seems at a minimum they would need to sign on to Citrix. Has anyone out there done this, or at least know whether it would/should/won't work?
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As far my knowledge, on Citrix it won't work. As far portal is concerned, it will work.
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Issue with SWN_SELSEN report in Extended Notification - Re

All,
I am working on ECC 6.0 and am using Extended Notif for Outlook mail generation. It's been working fine except that recently we have noticed that when a user goes to his witem thru' outlook mail and does nothing and comes out, then the witem is in IN PROCESS state. Next time when SWN_SELSEN is run, this is picking up this IN PROCESS witems and generating another Outlook mail.
Is this the std. behavior or any control is there where we can control which witems are to be picked up.
Anybody had this issue and any solutions or ideas will be a great help for me. Thanks in advance..
Regards,
venu

Hello,
How do you have your Extended Notifications set up now - that it just tells a user once that they have a workitem and never again?
What is the status before they access it, READY?
regards
Rick Bakker
Hanabi Technology

Extended Notifications Knowledge Based Article

All,
I just wanted to let you know that Eddie Morris of SAP has published a KBA on Extended Notifications.
You will need to have a log on for service.sap.com, but by all means, check out
https://service.sap.com/sap/support/notes/1646056
Cheers,
Sue

@ Man Eddie... you made me sad.... hmmmmmm.. I prepared this document and about to post, since SCN is not accepting any articles from nov7th of this month.I thought of uploading it later( Kidding)...... But thanks a lot.
@Susan
Thank you very Much for sharing the link.
Regards
Pavan

Extended Notifications - Workflow Inbox link not working

Hi,
I have configured SWNCONFIG to send Extended Notifications. E-mails are being sent but the link for Workflow Inbox (configured in Subscription Settings - SHOW_INBOX_AS = LINK1) only takes to the enterprise portal home page not the inbox. I have search to have this fixed but with no luck. Does anyone know how to solve this?
Thanks in advance.

I have follow the configuration in this links:
Configuring Notifications (View Cluster) (SAP Library - Embedded Processes (SAP Business Workflow))
Subscription (SAP Library - Embedded Processes (SAP Business Workflow))
It does not refer any specific link to the inbox. Only to activate the service: default_host → sap → bc → workflow → shortcut
And to use SHOW_INBOX_AS = LINK1 and define the portal url in parameter WG_HOST in General Settings. In addition the url while navigating in the portal is always the same (e.g either on the home page or in the workflow inbox), so I guess its the system job to re-direct to the Workflow Inbox, but this does not seem to be happening for some reason.

Extended Notifications: how to change the URL link

Hello,
We are on ECC6. We use Extended Notifications to alert users to the presence of new workitems, but when they click on the link to execute the workitem, they're presented with the login screen.
We have been able to send emails from workflow which contain a link that does not ask for a login so I know which URL to use. The problem is, how can you set the URL in Extended Notifications? How does it decide which URL to use? I've tried changing a few General Settings in SWNCONFIG, none of them made a difference.
Any hints, tips, suggestions would be appreciated.
regards
Rick Bakker
Hanabi Technology

Hi Rick,
I wrote my own notification handler to solved an link issue (wanted to point to a specific iView url). I changed the notification handler via Category and double clicking on the category:
Scenario                        WORKFLOW
Category                        ZCATEGORY
Description                    Adobe Administrator
Requested Reliability          0 Undefined
Collective Message             A Grouping with Othe
Notification Priority          5 Medium
                               Delete After Send
Category Handler               CL_SWN_CATEGORY
Notification Handler           ZCL_SWN_NOTIF_WF
Handler for User               CL_SWN_USER_STD
Have a look at some of the methods:
LOAD_INSTANCE_WA
ADD_LINKS_ACTION
ADD_LINK_ACTION_DISPLAY
ADD_LINK_ACTION_EXECUTE
ADD_LINK_ACTION_DECISION
CREATE_ACTION_ATTACHMENT
CREATE_INBOX_ATTACHMENT
Hope it helps you understand how the link is created.

Extended Notifications with Desicion Comments

Hi all,
We have a requirement to have a prompt for user comments when ever user takes a decision in the Extended notifications.
The user will receive a mail to his outlook with the approve and reject links and we want to have some setup to ask the user to enter comments while he either approves or rejects the work item..
Is there any way to do this..
Appreciate your time..
Thanks,
Sethu

I think you can use the following method
DATA:
      COMMENT TYPE TSYS1-DIFF OCCURS 0.
CALL FUNCTION 'CATSXT_SIMPLE_TEXT_EDITOR'
EXPORTING
    im_title             = 'Add Investigation Details'(002)
   IM_DISPLAY_MODE       = ' '
   IM_START_COLUMN       = 30
   IM_START_ROW          = 20
changing
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SWC_SET_TABLE CONTAINER 'Comment' COMMENT.
Thanks
Arghadip

Extended Notifications for UWL

Hi gurus,
I am trying to configure extended notifications to work with UWL. Problem is the notifications are not saved or sent by SWN_SELSEN.
Our SAP system is Netweaver 7.0 EhP 1.
I followed instructions found here:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/ad/d64842d59fb430e10000000a155106/content.htm
However, we already had configured the workflow to use extended notifications with SAPGUI. So when I ran SWN_SELSEN, the old notification still showed up, but not the UWL version. So I deleted the schedule for the old configuration, thinking there might be interference. Again I created a work item and ran SWN_SELSEN, this time no notifications saved or sent. I found that I could run RSWNUWLSEL and the notification is saved, but not sent.
Any idea what the problem might be?
Also I noticed that in the Worflow Book (2nd ed.) it shows to update the General Settings in SWNCONFIG with a url for the UWL. But I don't see that instruction in the SAP Help? Do I still need to do that? If so, is that url a portal quicklink to the UWL iView?
For what it's worth, here is what we are trying to accomplish:
1) the links in the email should take the user to the UWL, not SAPGUI
2) for a user decision, currently the user has to login with their backend system password, which may not be the same as their network password; I'm assuming that if the links now go to the UWL, it will require the user's portal id/password - which is synchronized with their network password, and that is what we want.
So if just putting the UWL url in the general settings will do the job, then why do I need all that stuff in the SAP Help (RSWNUWLSEL, etc.) anyway?
Any enlightenment would be appreciated!
Thanks,
Margaret

Hi ysr,
It sounds like you are asking two different questions ...
1) does using extended notifications necessarily require use of portal / UWL?
answer: No. In fact out of the box, (in our system which is 7.0 EhP1), extended notifications will generate links that go to webgui (SAPGUI for HTML) or SAPGUI. To make it work for portal is what my question is about.
2) you want to 'send the hyper link in the mails to clients'.
answer: if by clients, you mean users outside your system, you will have to do something other than out-of-the-box. Normally with workflow, execution of the links embedded n the email will require the person to have a logon to the SAP system. Perhaps if you have clients with access to the portal but not the backend, it might work if you configure extended notifications to work with UWL. The client would have to have the UWL role in the portal but obviously without backend access, they would not be executing anything on your SAP system, right? But for displaying information to them that might be useful.
of course another route would be to code completely custom methods to send the email which would include constructed links going wherever you want ... but that would be a lot of work! (and out of the realm of SAP Business Workflow)
Hope that helps!
Margaret

SSO and Extended notifications

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