SSRS- report builder showing recent sites and server as blank

Hi All,
A client of ours when executes Report builder is not able to see Report models as report builder just gets open but do not create connection to server.
We have done the following settings for same:
Used both name and IP of system and added the same to Trusted Sites in IE settings
Also we have used port number along with URL for report builder.
We have given all rites to user on reporting services (SQL)
But it is still not showing report models. 
Kindly help us.  It is very urgent.
Thanks in advance
-Regards
Kumud 

Hi Kumud,
According to your description, your client can't see the created report models in Report Builder. Right?
In this scenario, the reason why the client can't see the report models because he doen't connect to report server. Please click the
Connect at the left bottom of Report Builder and type the report server url manually to reconnect the report server. 
If the connection is failed, please check if there any process on client side which occupies the port for report server URL. Here are two articles for your reference to do troubleshooting.
Report Builder 3.0 error : Connection Failed. Unable to connect to the server that is specified in the URL
Connecting to Report Server
Since the Semantic modeling language (SMDL) report models are deprecated. Although you can you continue to use existing report models as data sources in SQL Server 2012 or later version Reporting Services reports you should consider updating your reports
to remove their dependency on report models.
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

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