SSRS subscription issue

We use some reports in SCSM (standard and custom). About week ago one of custom reports lost formatting when send to e-mail in MHTML format. We didn't modify this report before issue.
Report display correctly:
1. In the SCSM console.
2. In the SSRS web interface.
3. In the e-mail when format isn't MHTML (report is attached to message)
4. In any supported format (including MHTML) after manual export.
5. In any supported format (including MHTML) when report is sent to SMB share by subscription.
Report display incorrectly (as plain text without images and formats) only when it is sent in MHTML format by e-mail subscription.
SSRS 2012 SP1.

Hi Roman1974,
Do you use embedded charts within in tablix? If so, please try to insert rectangles into the tablix before inserting charts.
Which browser do you use to view the subscription? Some browsers may not perfectly support the MHTML format. You can test the issue using Internet Explorer.
As a workaround, you can enable HTML 4.0 format for subscription and configure subscriptions to use this format instead of MHTML. To do this, please remove "Visible="false" for the HTML4.0 rendering extension in the RSreportserver.config file:
<Extension Name="HTML4.0" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.Html40RenderingExtension,Microsoft.ReportingServices.HtmlRendering" Visible="false"/>
<Extension Name="MHTML" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.MHtmlRenderingExtension,Microsoft.ReportingServices.HtmlRendering"/>
Regards,
Mike Yin
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Mike Yin
TechNet Community Support

Similar Messages

SSRS Subscriptions Issue

Hello All,
After the server migration (old-new are identical servers in all aspects including HardWare) the SSRS subscriptions are having issues.
1. They will run as scheduled but mails are delivered late.
2. They ran on weekends even though it was not scheduled and not triggered from team.
3. Job history is not getting updated when subscription run on weekend.
Workarounds We Did but not solved:
1. SQL Services restarted.
2. SSRS restarted.
3. Manually tested the Subscriptions.
Please advise.
Regards, Pradyothana DP. Please Mark This As Helpful if it helps to solve your issue. ========================================================== http://www.dbainhouse.blogspot.in/

Hi Pradyothana,
According to your description, the subscription doesn’t work fine when you migrate it from old server to a new server.
In your scenario, please use code below to find the corresponding job of the subscription, then check if the schedule both in the subscription and the job is the same.
use ReportServer;
Go
SELECT
c.Name AS ReportName
, rs.ScheduleID AS JOB_NAME
, s.[Description]
, s.LastStatus
, s.LastRunTime
FROM
ReportServer..[Catalog] c
JOIN ReportServer..Subscriptions s ON c.ItemID = s.Report_OID
JOIN ReportServer..ReportSchedule rs ON c.ItemID = rs.ReportID
AND rs.SubscriptionID = s.SubscriptionID
Besides, since you mentioned the email will be delivered on weekends though it hasn’t been scheduled, you could use Reporting Services trace Log File to find which schedule deliveries this report. Please refer to this article:
Troubleshooting Subscriptions: Part II, Using the Reporting Services Trace Log File .
If you have any question, please feel free to ask.
Best regards,
Qiuyun Yu
Qiuyun Yu
TechNet Community Support

Issue in To: field on SSRS Subscriptions

Greetings!
Our organization just recently migrated to a new Microsoft Exchange server, at almost the exact same time as the workstations were upgraded to Windows 2013 and Office 2013. After the upgrade an issue with our SSRS Report subscriptions was discovered.
Report subscriptions that had been running fine prior, suddenly were failing. We were eventually able to figure out that if you entered just one email address in the To/CC/BCC fields it worked fine. As soon as you enter more than 1 email address
in any of those three fields, the email errors with 'The email address of one or more recipients is not valid'. We can take the exact same TO: line out of the Subscription line and paste it into Outlook and it works fine, so the address is valid.
It is just that after the first email address, It does not seem to recognize any additional addresses. Then I was examining the error message and noticed that when returned the to: line in the error message is this '[email protected], [email protected]'.
I know for SSRS subscriptions, email addresses need to be separated by semi colons so I check the subscription, and indeed there are semi colons in the subscription.
Does anyone have any idea what the issue here might be and how I can fix it before my users riot on me?

Hi SSRSnewbie,
As per my understanding, I think this issue can be caused by incorrect email relay setting between the SMTP server and the report server. In order to troubleshoot this issue, the following suggestions are for your reference:
Suggestion1:
Please make sure there is no space between an email address and the semi-colon, and add a space between the semi-colon and the email address behind it. For example, try the below:
[email protected];
[email protected]
Suggestion 2:
Double check whether the configuration options for SMTP service is correct, please using the settings mentioned as below:
http://technet.microsoft.com/en-us/library/ms159155.aspx
If the issue is still existed, could you please post the settings in the RSreportserver.config file for SMTP server? Then we can make further analysis.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Ssrs subscription service Job not trigggering

Hi,
I am using sql 2012 standard edition-and server is configured n single box on azure vm-
there is DNS/AD/Sql/SharePoint/Project Server 2013 are all in same box on azure- no problem on performance complain till date on performance.
2 parties hosted their servers on this same box-
1st party have DNS name and AD with their company name say contoso.com
2nd party is my client-but here he uses office 365 enterprise edition- so don't required AD/DNS/etc- say TechNet.com
Issue- is-when I configured ssrs report subscription service-email are not triggering ?
this link I am looking to resolve email issue-
https://technet.microsoft.com/en-us/library/ms159155(d=printer,v=sql.110).aspx
Any suggestion pls
thnks

Hi mafab,
Generally, when you create an subscription, several things are added to the RS server:
A row is placed in the Subscriptions table.
A row is placed in the Schedule and ReportSchedule tables.
A SQL Server Agent job is created.
When the subscription runs several things happen:
The SQL Server Agent job fires and puts a row in the Event table
The RS server service has a limited number of threads (2 per CPU) that poll the Event table
When it finds an event, it puts a row in the Notifications table and
starts processing
So, from the snapshot you have provided, we can see that the subscription haven't run yet. the issue can be caused by many facotrs, it can be caused by the SQL Angent Job stoped or your SQL Sever Reorting Service is stoped at the time of the Last Run time,
it can also caused by someone changed the schedule time in the job like below:
Please try to find the details error message in the log file to help us better analysis about the root cause. The path of the log file like:(please find the correct date of the log file)
C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\LogFiles
Good blogs about troubleshooting of the subscription issue:
http://blogs.msdn.com/b/deanka/archive/2009/01/13/diagnosing-and-troubleshooting-subscriptions.aspx
http://blogs.msdn.com/b/deanka/archive/2010/02/16/troubleshooting-subscriptions-part-ii-using-the-report-services-trace-log-file.aspx
If you still have any problem, please feel feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

SSRS Subscriptions help

Hello all,
I need help in creating report subscription to run on every Wednesday for Year to last Friday.So we were to generate the report next week, we should generate it for 01/01/2014- 06/06/2014. I am new to SSRS subscriptions. Please help.
Thanks

we should generate it for 01/01/2014- 06/06/2014.
Hi Lshi123,
In Reporting Services, we can create subscription to send report to specified E-mail address on a schedule. However, the execute time on the schedule cannot be the past date. So in your scenario, we cannot create subscription and generate it for 01/01/2014/-06/06/2014.
Here are some link about SSRS subscription for you reference.
http://msdn.microsoft.com/en-IN/library/ms160334.aspx
http://msdn.microsoft.com/en-us/library/ms154020.aspx
http://www.youtube.com/watch?v=sO0Y_IxdE8w
If I have anything misunderstand, please point it out and elaborate your requirement, so that we can make further analysis.
Regards,
Charlie Liao
TechNet Community Support

SSRS Subscription LastStatus "Failure sending mail: Failure sending mail."

SSRS 2012, SQL 2012 SP2.
We have about 50 different daily subscriptions that go out. In the last month or so, probably over 30% of SSRS subscriptions are getting this error and no e-mail is sent. I have tested out the reports with the parameters and the reports run just
fine on demand for both the user and myself. I'll change the subscription forward for testing, and it will intermittently work or fail even when no traffic is hitting our database so I dont think it's a matter of performance.
I see nothing in the error logs, and I see nothing in the logtable 2, or 3 in ssrs as suggested by a few MSDB sites.
The only spot I can even see this error, is when viewing the subscription. I have done LOTS of searching, and most people get a helpful error after "Failure sending mail" where as I only get 'Failure sending mail: Failure sending mail"

Hi,
Does your network is always available? Your scenario is so strange. Please check if you have missed something according to this article:
https://msdn.microsoft.com/en-us/library/ms159155.aspx.

SSRS subscriptions in default zone of sharepoint 2013 are not showing in intranet zone and vice versa.

one of the Sharepoint 2013 site collection has alternate access mappings created. Default site is .com and intranet is .local.
So when we add SSRS subscription in .com - they are not showing in .local and vice- versa. How do we fix this so the subscriptions are same in both .com and .local.

Hi spanda,
Per my understanding that you have configured the alternate access mappings which Default site is .com and intranet is .local. But the subscription in one of the site will not list in another mapped site, right?
Actually, if you are on a different Alternate Access Mapping other than the Subscription was created on, we will get no subscriptions, Because we are using the method "Microsoft.ReportServices.SharePoint.UI.ManageSubscriptionPages"
to deal with the logic by creating the value for "m_reportUrl" using the current context of the URL the user is using and passing that to the "SubscriptionListControl". You can find the code in this article if you have some
knowledge of development:
SQL Server Reporting Services ignores Alternate Access Mappings When Checking for Report Subscriptions
I recommand you to submit an feedback at
https://connect.microsoft.com/SQLServer/
If the suggestion mentioned by customers for many times, the product team may consider to add the feature in the next SQL Server version. Your feedback is valuable for us to improve our products and increase the level of service
provided.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

Email Recipient limits on SSRS Subscriptions - SharePoint Integrated mode

Hi I hope this is the right forum to post this question in.
I have had a requirement to setup our users to be able to create and manage there own mail delivery SSRS subscriptions, this is not a problem. However I have been asked to set a limit on the number of recipients they can specify in the "To" field,
and I am not sure how to do this.
We are running in SharePoint integrated mode (SharePoint 2010), with SSRS 2008 R2 and I cant find anywhere that I would set this up..... I have had a look through the rsreportserver.config and unable to find any nodes that allow me to set a limit, nor
have I been able to find it online. SharePoint doesnt seem to have anywhere to set this, and it seems to sit within SSRS.
The nearest I have got is someone has suggested that it can be limited on Exchange, but before I go down that route I wanted to find out if it is possible in either SharePoint or SSRS.
Could anybody offer some insight to this?
Thanks
Tim

Hi Tim,
As per my understanding, there is no maximum number of recipients per subscription limitation in Reporting Services. Just as you said, it depends on the SMTP server. For example, Exchange Server 2013 supports 500 recipients as the Recipient limit. This is
the default limit for Exchange Server 2013 organizations. Administrators can change this value for their organization.
References:
Exchange Online Limits
Subscription and Delivery (Reporting Services)
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

How much will it cost to purchase my subscription issue of CS6

How much will it cost for me to purchase my subscription issue of CS6

Google is useful.
http://www.adobe.com/products/creativecloud/buying-guide.html

Subscription issue with DPS app

We have an app in the Newstand that has an issue with subscriptions.
When a user taps on the subscription tile in the library, or if they tap the "Subscribe" button in order to download the folio, and after going through the subscription prompts, a status indicator at the top of the screen just spins and states "Purchasing Subscription..."
I have read in this support forum that Apple will reject an app for this "hanging" subscription issue.
I created a Shared Secret in iTunes Connect that I plugged it into the proper Application Account details page under the Account Administration tab in the DPS Dashboard.
I have the Apple product ID entered in the "Free subscription product ID" field in the DPS App Builder.
Am I missing something?
Much thanks for any advice.

It turns out not all Product IDs are created equal.
When you create the app ID in the iOS Provisioning Portal, you specify a Product ID.
When you set up in-app purchases in iTunes Connect, the same Product ID is used.
When you package up everything to send to Apple, you specify the same Product ID in the DPS App Builder.
However, the Product ID specified in the Folio Producer MUST BE DIFFERENT in order for the subscription confirmation and notification to operate correctly.
My problem was created by my using the same Product ID in the Folio Producer that I had used in iTunes Connect and the DPS App Builder.
In order to change the ID in the Folio Producer panel, you need to click on the Update button and input a different ID.
When users launch your app, they will see two copies of your folio. The version they already had and the updated version. They can download the update and the subscription button and tile should work.
When users archive the old version of your app it will disappear altogether off their iPads.
Note: this is in addition to creating a Shared Secret in iTunes Connect and plugging it into the proper field in the DPS Account Information Details page.
Credit for this solution goes to Vinod Tanwar, DPS Technical Support Consultant.
tom

Retrieve SSRS subscription info into SharePoint list

Hello,
Is there a solution to retrieve SSRS subscriptions info into a SharePoint list? Through TSQL I can access and get this information but I was trying to placed the info into a SharePoint list.
thank you.

You can get it through a web service. Here is how it is done via PowerShell:
http://thesharepointfarm.com/2013/12/quickly-identifying-reporting-services-subscriptions/
Trevor Seward
Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Problem with BLANK Value in SSRS Subscription

I have a report that I designed in Vis Studio 2005 and have deployed to SSRS 2005. I have no issues what so ever when running it interactively out of Report Manager. However when running it scheduled via a subscription, I am running into trouble.
This report has a parameter called "Label". It is set up as a String parameter, Allow Blanks, and Multi-Value. (It does not allow me to select Null values...tells me "The properties for the currently selected item are not valid.") I am getting Available and Default values from a query I have created in a separate dataset. This query pulls in all possible values for Label, including a BLANK value (there are values that are and should be Blank).
In my subscription, I want to select all Labels but label 98, including the BLANK. So when I go in to create or edit a subscription, I simply uncheck the 98 label. I can see a blank checked as well. However when the subscription runs, the subscription status tells me " Failure sending mail: Default value or value provided for the report parameter 'Label' is not a valid value." This ONLY occurs when I have the BLANK label selected in my dropdown list!
However, when I run this interactively out of Report Manager, doing the exact same thing (selecting all labels other than label 98, INCLUDING the Blank), it works properly.
What could be going on here? Kinda new at this and totally stumped.
Tony

Hi Tony,
I met a similar issue before. If I understand correctly, there has Null values in the list not Blank values.
Using Null values in a parameter in subscription is not allowed.
To solve the issue, please change the Null values to Blank values by modifying the query statement of report:
SELECT ... IsNull(column, "") FROM...
By the way, please update the SQL Server Reporting Services to latest version too.
For SQL Server 2005, the latest version is Cumulative Update package 6 for SQL Server 2005 SP3.
SQL Server 2005 SP3: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=ae7387c3-348c-4faa-8ae5-949fdfbe59c4
Cumulative Update #6 for SQL Server 2005 Service Pack 3
For SQL Server 2008, the latest version is Cumulative Update package 4 for SQL Server 2008 SP1.
SQL Server 2008 SP1: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=66ab3dbb-bf3e-4f46-9559-ccc6a4f9dc19
Cumulative Update #4 for SQL Server 2008 SP1
Please feel free to ask, if you have any more questions.
Thanks,
Jin ChenJin Chen - MSFT

SSRS Subscription Misrun

Hi,
I have a SSRS Report with a subscription scheduled to run quarterly Jan, Apr, Jul, Oct on the 1st of each month. The report ran this past Feb. 1st. I'm unsure why? Can this be fixed?
Thank you in advance.

Hi CheriseW,
Per my understanding that your subscription which should run quarterly at Jan/1, Apr/1, Jul/1,Oct/1 suddenly run at 02/01/2015, right?
Does the problem occurred only once or many times? The issue can be caused by many factors:
When a scheduled operation is defined, the report server creates a corresponding job in SQL Server Agent and runs the job on the date and time specified in the schedule. So please first check if someone have changed the commend in the job steps or someone
run the commend manually:
1. Find the Job name of this subscription by execute the query below: Job Name=ScheduleID
use ReportServer;
SELECT USR.UserName AS SubscriptionOwner
,SCH.ScheduleID
,SCH.NextRunTime
,SCH.LastRunTime
,SCH.EndDate
,SCH.EventData
,SUB.EventType
,SUB.SubscriptionID
,SUB.ModifiedDate
,SUB.[Description]
,SUB.DeliveryExtension
,SCH.Name AS ScheduleName
,CAT.[Path] AS ReportPath
,CAT.[Description] AS ReportDescription
FROM dbo.Subscriptions AS SUB
INNER JOIN dbo.Users AS USR
ON SUB.OwnerID = USR.UserID
INNER JOIN dbo.[Catalog] AS CAT
ON SUB.Report_OID = CAT.ItemID
INNER JOIN dbo.ReportSchedule AS RS
ON SUB.Report_OID = RS.ReportID
AND SUB.SubscriptionID = RS.SubscriptionID
INNER JOIN dbo.Schedule AS SCH
ON RS.ScheduleID = SCH.ScheduleID
ORDER BY USR.UserName
,CAT.[Path];
2. Right click the Job to select the "Properties" and select "Steps", double click to edit the commend to see if some one have change it, by default, it is like below:
exec [ReportServer].dbo.AddEvent @EventType='TimedSubscription', @EventData='836075c9-6945-4f26-8175-9da44c899af2'
The SQL Server Agent service may calculates an incorrect NEXT_RUN_TIME value for the job. Therefore, the job does not always run at the correct times. This issue occurs because an error causes a date value to be changed unexpectedly, the date value is used
to calculate the NEXT_RUN_TIME value. If you got the subscription execute at wrong time many times. please edit to reset the subscription to change the start date to now.
If you still have any problem, please feel free to ask.
Regards
Vicky Liu
Vicky Liu
TechNet Community Support

SSRS Subscription.

Hi,
In my old scenario the report subscriptions are trigger from JOB from SQL name as
"sp_start_job" and after trigger happen subscription will be done the file generated in path. Here don't have input parameters. This job will be handled from within procedure.
Now i have new scenario have to pass the parameter to rdl file generate the subscriptions using job
"sp_start_job" .
Please tell me the possible ways to proceed the trigger the subscriptions with input parameters.
Please do the needful.
Thanks in Advance.
SaravananArunachalam

You should be using data driven subscriptions if you want parameters to be passed to report while publishing. This will give you opportunity to set parameter values through a table which will be retrieved through query and report will get published based
on it
this will give you a good overview
http://www.databasejournal.com/features/mssql/data-driven-subscription-in-ssrs-2008-r2.html
Please Mark This As Answer if it helps to solve the issue Visakh ---------------------------- http://visakhm.blogspot.com/ https://www.facebook.com/VmBlogs

SCCM Subscriptions Issue

Good Morning
Im having an issue with SCCM and setting up subscriptions. I have a Subscription that has been setup to run each and every Monday morning at 5:55am. This subscription generates a report from SCCM and because I have set it up as a windows file share it is
supposed to drop the report file in to the location of c:\temp. The report is the default "Antimalware Overall Status and History" that comes pre installed with configuration manager.
The subscription is setup in the following way;
The problem I am having is that this seems to work for the first week. However on the second week it fails with the error "Failure writing file
\\sharename\antivirusname.mhtml ; A log on error occurred when attempting to access the file share. The user account of password is not valid"
I'm not entirely sure what is causing this as the username and password of the service account has not not been changed and also the share that it is writing the file to (in this case c:\temp) the user account has modify access.
Again this works every time on the first week but after that it fails.
Any help with this would be great as it's been an on going issue now for quite a few months and am still unable to see why.

Hi ZERO-BAHAMUT,
According to your description, you encountered an error when generating a windows file share subscription second time. Right?
In Reporting Services, it uses the Win32 LogonUser API to impersonate a Windows login with the username and password we provided for subscription. When the username or password is not valid, the SSRS will throw the error "A logon error occurred when attempting
to access the file share. The user account or password is not valid". In this case, you have checked the username and password are all correct. However, you also need to make sure the user has permission to logon the Report Server machine locally. Please follow
the steps below to allow logon locally:
1. On Reporting Services report server, open Local Group Policy Editor by running command "gpedit.msc"
2. Go to this configuration: Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment\
3. Double-click "Allow log on locally"
4. Now, add the user(the user to access the file shard) to the list.
Reference:
"A logon
error occurred when attempting to access the file share" - Data driven subscription - Windows file share SSRS 2005
Subscription error - windows file share
SSRS File Share provider in a Workgroup
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

SSRS subscription issue

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