Stackhash bex error on itunes

My windows 8 suffered bex error on itunes eventhough I uninstall and reinstall it, could anyone help me a hand?
Problem signature:
  Problem Event Name: BEX
  Application Name: iTunes.exe
  Application Version: 11.4.0.18
  Application Timestamp: 54045c47
  Fault Module Name: StackHash_5861
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception Offset: PCH_2C_FROM_ntdll+0x0003D2EC
  Exception Code: c0000005
  Exception Data: 00000008
  OS Version: 6.3.9600.2.0.0.768.101
  Locale ID: 1033
  Additional Information 1: 5861
  Additional Information 2: 5861822e1919d7c014bbb064c64908b2
  Additional Information 3: d1d9
  Additional Information 4: d1d94a13d3609d6b740644c12508f581
also I wanna know how to download the new u2 album on my ipad mini, it just keep runs the cycle and play stream music.

Go to services and initiate the bonjour service. It works to me.

Similar Messages

  • BEX error with iTunes

    Dear Apple Support,
    I really need your help! I did a disc clean up for my C: drive using Windows Vista. After doing so, my iTunes wouldn't open so i tried uninstalling it and then re-installing it back and i would still get the same error messages, which do not even open iTunes.
    Please help me resolve this problem. Below is the detailed error i get once i try to access iTunes.
    Problem signature:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 10.7.0.21
    Application Timestamp: 504d85d9
    Fault Module Name: QuickTime.qts_unloaded
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 4ea5d609
    Exception Offset: 72071040
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    Thank you very much and i hope to hear back from you as soon as possible,
    A.H.

    Fault Module Name: QuickTime.qts_unloaded
    Fault Module Version: 0.0.0.0
    Try updating your QuickTime Player to the most recent version. Does that clear up the iTunes launch errors?

  • I can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error.

    can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error.  How can i fix this?  need very detailed step by step instructions on how to fix. thx

    Check out this discussion link:
    https://discussions.apple.com/thread/2777410?threadID=2777410&tstart=15

  • ITunes wont load at all, BEX error?

    Hiya, Not sure whats happened but my iTunes wont open at all. I am getting this error
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.5.2.11
      Application Timestamp:          4ee0844d
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4e13b9ba
      Exception Offset:          62cf1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          2057
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I did notice a previous thread and looked in the sysWOW64 folder and there are no Quicktime folders in there so not sure if thats right or not :/

    Fault Module Name:          QuickTime.qts_unloaded
    Fault Module Version:          0.0.0.0
    Interesting. I think an iTunes version 10.5.x ought to be able to launch without having a QuickTime.qts on the system. So the problem report might be lying to us in this instance.
    It might be best to swing into general principles mode and try working through the following document:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • Itune 8 installs but crashes with BEX error

    Problem signature:
    I am getting this when running itune 8 in 32 bit vista home preminum.
    It works however when run in xp Sp2 compatibility mode.
    7.7.1 was working before in vista before the upgrade so it's not problem with other softwares.
    Can't believe 8.0 still has vista problem...it's like we are beta testing for apple. If the software is not ready for prime time, please change the release date and fix it instead of rushing it like that of "ME" mess out there.
    Now I am not even sure if I want to isntall my iphone 2.1 that might also brick my phone.
    This is a strange problem since the same itune 8 install and runs fine in my office computer with xp sp3 and my dell laptop with vista also.
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 8.0.0.35
    Application Timestamp: 48c60272
    Fault Module Name: StackHash_fd00
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 69705300
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

    I get a similar symptom, but SP2 compatibility mode didn't help me.
    The Windows Eventlog has this:
    Loggnavn: Application
    Kilde: Application Error
    Dato: 10.09.2008 21:50:57
    Hendelses-ID: 1000
    Oppgavekategori:(100)
    Nivå: Feil
    Nøkkelord: Klassisk
    Bruker: I/T
    Datamaskin: PAULSENPC
    Beskrivelse:
    Program med feil iTunes.exe, versjon 8.0.0.35, tidsangivelse 0x48c60272, modul med feil QuickTimeMPEG.qtx, versjon 7.55.90.70, tidsangivelse 0x48ba2f8e, unntakskode 0xc0000005, feilforskyvning 0x00029747, prosess-ID 0x14b4, starttid for program 0x01c9137e87829637.
    Hendelses-XML-fil:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-09-10T19:50:57.000Z" />
    <EventRecordID>24785</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PAULSENPC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>iTunes.exe</Data>
    <Data>8.0.0.35</Data>
    <Data>48c60272</Data>
    <Data>QuickTimeMPEG.qtx</Data>
    <Data>7.55.90.70</Data>
    <Data>48ba2f8e</Data>
    <Data>c0000005</Data>
    <Data>00029747</Data>
    <Data>14b4</Data>
    <Data>01c9137e87829637</Data>
    </EventData>
    </Event>

  • ITunes.exe crashes with BEX error, 10.7 32 bit on winXP

    I installed ituens 10.7 32bit and itunes.exe started to crash with a BEX error. i have tried uninstalling an cleaning everything i can think of (HT1925) . i have tried deactivating Direct3D in quicktime. i'm using spanish XP i tried installing in spanish and english. no windows updates missing. i'm out of options. any ideas could help. i had a 10.6.3 installer also tried that one and still the same error  (different numbers but basically the same)
    EventType : BEX
    P1 : iTunes.exe
    P2 : 10.7.0.21
    P3 : 504d85d9
    P4 : unknown
    P5 : 0.0.0.0
    P6 : 00000000
    P7 : 08660740
    P8 : c0000005
    P9 : 00000008

    Hi Guys.
    Im also getting a Bex error on my Vista laptop. See below. Originally did an update. Have since uninstalled and reinstalled. Any help would be appriciatted. Thankyou.
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.7.0.21
      Application Timestamp:    504d85d9
      Fault Module Name:    QuickTime.qts_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4cf45322
      Exception Offset:    67891040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.0.6002.2.2.0.768.3
      Locale ID:    3081
      Additional Information 1:    262d
      Additional Information 2:    76f815d980ec17f1a0d4c8c987ca3dc6
      Additional Information 3:    4d94
      Additional Information 4:    92b97302c07b7f5457404bf3447e4bcd

  • BEX error when trying to open Itunes

    I can't open Itunes, I have tried uninstalling it and all its componenets several times. I have tried a bootstrap start-up, creating another user, and none of them have worked. This is the error message I get:
    Problem signature:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 10.2.1.1
    Application Timestamp: 4d756476
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 74686761
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I am having the same problem with this error message
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    11.2.0.115
      Application Timestamp:    53755cb7
      Fault Module Name:    StackHash_0a9e
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    00000008
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    5129
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    have tried everything suggested and still no working. Please help!!

  • Im using windows7 ultimate ...ihave already install itunes but it is not running ,,,,,whenever i click on it that diolog box open with saying that itunes has stop working ....and in error dtail its wrote that bex error

    hello im using windows 7 ultimate ,,,,,,i have already install itunes on my laptop but whenever i click on it it cant work the messege box wih iyunes has stop working comes and error detail is bex coming

    the error messege coming at lonching my itunes that " i tunes has stoped working". And shows
      Problem Event Name:
    BEX
      Application Name:
    iTunes.exe
      Application Version:
    11.0.3.42
      Application Timestamp:
    51940491
      Fault Module Name:
    StackHash_0a9e
      Fault Module Version:
    0.0.0.0
      Fault Module Timestamp:
    00000000
      Exception Offset:
    001af21c
      Exception Code:
    c0000005
      Exception Data:
    00000008
      OS Version:
    6.1.7600.2.0.0.256.1
      Locale ID:
    16393
      Additional Information 1:
    0a9e
      Additional Information 2:
    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:
    0a9e
      Additional Information 4:
    0a9e372d3b4ad19135b953a78882e789
    i can not solved this problem please help me as early as you can

  • I keep getting error messages when syncing my iphone 6 to itunes. the error is a BEX ERROR

    ITUNES QUITS EVERY TIME I TRY TO SYNC, AND THIS IS THE MESSAGE I GET:
    Problem signature:
      Problem Event Name: BEX
      Application Name: iTunes.exe
      Application Version: 11.4.0.18
      Application Timestamp: 54045c47
      Fault Module Name: MSVCR100.dll
      Fault Module Version: 10.0.40219.325
      Fault Module Timestamp: 4df2be1e
      Exception Offset: 0008af3e
      Exception Code: c0000417
      Exception Data: 00000000
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: f4b1
      Additional Information 2: f4b1c739d02643409a6138d1bee85b5a
      Additional Information 3: c990
      Additional Information 4: c99008f17aaacbee50cccf2dd0c4449f
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Hi SHREDfit,
    If you are having an issue with iTunes for Windows quitting unexpectedly, I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My itunes will not work and this is the error message. Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     QuickTime.qts_un

    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          11.0.1.12
      Application Timestamp:          50c8fc7e
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4ea5d609
      Exception Offset:          653f1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     StackHash_0a9e   Fault Module Version:     0.0.0.0   Fault Module Times

    ITunes app crashed after startup with following errors.
    Problem signature:
      Problem Event Name:                        BEX
      Application Name:                             iTunes.exe
      Application Version:                           11.0.1.12
      Application Timestamp:                     50c8fc7e
      Fault Module Name:                          StackHash_0a9e
      Fault Module Version:                        0.0.0.0
      Fault Module Timestamp:                  00000000
      Exception Offset:                                00000000
      Exception Code:                                  c0000005
      Exception Data:                                   00000008
      OS Version:                                          6.1.7601.2.1.0.256.4
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    Any ideas, tried reinstalling ITunes, no change.

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • TS3697 I am receiving an error message(iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previously synced to your iPhone") I am trying to download pics from my computer to my iPhone. Any ideas? Peter

    When I went to download some pics (originally taken with my iphone 4S) from my computer back to my iPhone I got the following error message: "iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previosly synced to your iPhone?"
    Coincidentally, my wife just purchased an iPhone 4S and syncs to iTunes on the same computer.
    Any ideas?
    Peter

    The "best" way to handle it, if you want to keep everything separate, is to create separate user accounts on the computer. make sure you log into your account on the computer before you attempt to sync your phone and log out when you're done using the computer.
    Though it's possible to sync both of them to the same iTunes library, and even share an account for the iTunes store, you're inviting confusion and possible data loss (as you've discovered already). Best to just use separate user accounts on the computer. That also gives you the benefit of not polluting the other persons browser favorites, contacts, etc.

  • Error message "iTunes Helper Resources not available" and saving to wrong Drive

    I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
    I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
    I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
    So I'm stuck and haven't been able to find anything helpful on the support pages or in iTunes Help.
    Please someone help ...
    Thanks.

    Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
    "Invalid drive X:\" install errors

  • I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data

    I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.

    One thing that might help.
    1. open itunes preferences from the edit menu and click on the devices tab.
    2. check the box to disable syncing for iphones connected to itunes and click ok.
    3. Then click the button to reset sync history.
    4. Now click ok to close the preferences window.
    5. connect the iphone to itunes and go to the info tab.
    6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
    7. then click apply on the bottom right of itunes.
    This will overwrite any events on the iphone, including any events that has become corrupted.
    Hope this helps

  • Just updated to IOS 7 and two issues:  First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".

    Just updated to IOS 7 and two issues: 
    First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services".  I'm not sure what this really means...
    The second issue is when I try to select "Manually Manage Music"
         The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC".  Do you want to erase this iPhone and sync with this iTunes library?  An iPhone can be synced with only one iTunes library at a time.  Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
    So... I don't want to do that, but I do what to be able to Manage my music.  I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
    Anyone have any ideas?

    I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535

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