Stackhash bex error on itunes
My windows 8 suffered bex error on itunes eventhough I uninstall and reinstall it, could anyone help me a hand?
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.4.0.18
Application Timestamp: 54045c47
Fault Module Name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_2C_FROM_ntdll+0x0003D2EC
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581
also I wanna know how to download the new u2 album on my ipad mini, it just keep runs the cycle and play stream music.
Go to services and initiate the bonjour service. It works to me.
Similar Messages
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Dear Apple Support,
I really need your help! I did a disc clean up for my C: drive using Windows Vista. After doing so, my iTunes wouldn't open so i tried uninstalling it and then re-installing it back and i would still get the same error messages, which do not even open iTunes.
Please help me resolve this problem. Below is the detailed error i get once i try to access iTunes.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ea5d609
Exception Offset: 72071040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
Thank you very much and i hope to hear back from you as soon as possible,
A.H.Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Try updating your QuickTime Player to the most recent version. Does that clear up the iTunes launch errors? -
can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error. How can i fix this? need very detailed step by step instructions on how to fix. thx
Check out this discussion link:
https://discussions.apple.com/thread/2777410?threadID=2777410&tstart=15 -
ITunes wont load at all, BEX error?
Hiya, Not sure whats happened but my iTunes wont open at all. I am getting this error
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4e13b9ba
Exception Offset: 62cf1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I did notice a previous thread and looked in the sysWOW64 folder and there are no Quicktime folders in there so not sure if thats right or not :/Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Interesting. I think an iTunes version 10.5.x ought to be able to launch without having a QuickTime.qts on the system. So the problem report might be lying to us in this instance.
It might be best to swing into general principles mode and try working through the following document:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
Itune 8 installs but crashes with BEX error
Problem signature:
I am getting this when running itune 8 in 32 bit vista home preminum.
It works however when run in xp Sp2 compatibility mode.
7.7.1 was working before in vista before the upgrade so it's not problem with other softwares.
Can't believe 8.0 still has vista problem...it's like we are beta testing for apple. If the software is not ready for prime time, please change the release date and fix it instead of rushing it like that of "ME" mess out there.
Now I am not even sure if I want to isntall my iphone 2.1 that might also brick my phone.
This is a strange problem since the same itune 8 install and runs fine in my office computer with xp sp3 and my dell laptop with vista also.
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 8.0.0.35
Application Timestamp: 48c60272
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 69705300
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160I get a similar symptom, but SP2 compatibility mode didn't help me.
The Windows Eventlog has this:
Loggnavn: Application
Kilde: Application Error
Dato: 10.09.2008 21:50:57
Hendelses-ID: 1000
Oppgavekategori:(100)
Nivå: Feil
Nøkkelord: Klassisk
Bruker: I/T
Datamaskin: PAULSENPC
Beskrivelse:
Program med feil iTunes.exe, versjon 8.0.0.35, tidsangivelse 0x48c60272, modul med feil QuickTimeMPEG.qtx, versjon 7.55.90.70, tidsangivelse 0x48ba2f8e, unntakskode 0xc0000005, feilforskyvning 0x00029747, prosess-ID 0x14b4, starttid for program 0x01c9137e87829637.
Hendelses-XML-fil:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-09-10T19:50:57.000Z" />
<EventRecordID>24785</EventRecordID>
<Channel>Application</Channel>
<Computer>PAULSENPC</Computer>
<Security />
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>8.0.0.35</Data>
<Data>48c60272</Data>
<Data>QuickTimeMPEG.qtx</Data>
<Data>7.55.90.70</Data>
<Data>48ba2f8e</Data>
<Data>c0000005</Data>
<Data>00029747</Data>
<Data>14b4</Data>
<Data>01c9137e87829637</Data>
</EventData>
</Event> -
ITunes.exe crashes with BEX error, 10.7 32 bit on winXP
I installed ituens 10.7 32bit and itunes.exe started to crash with a BEX error. i have tried uninstalling an cleaning everything i can think of (HT1925) . i have tried deactivating Direct3D in quicktime. i'm using spanish XP i tried installing in spanish and english. no windows updates missing. i'm out of options. any ideas could help. i had a 10.6.3 installer also tried that one and still the same error (different numbers but basically the same)
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08660740
P8 : c0000005
P9 : 00000008Hi Guys.
Im also getting a Bex error on my Vista laptop. See below. Originally did an update. Have since uninstalled and reinstalled. Any help would be appriciatted. Thankyou.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cf45322
Exception Offset: 67891040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 3081
Additional Information 1: 262d
Additional Information 2: 76f815d980ec17f1a0d4c8c987ca3dc6
Additional Information 3: 4d94
Additional Information 4: 92b97302c07b7f5457404bf3447e4bcd -
BEX error when trying to open Itunes
I can't open Itunes, I have tried uninstalling it and all its componenets several times. I have tried a bootstrap start-up, creating another user, and none of them have worked. This is the error message I get:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 74686761
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtI am having the same problem with this error message
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.2.0.115
Application Timestamp: 53755cb7
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000008
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 5129
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
have tried everything suggested and still no working. Please help!! -
hello im using windows 7 ultimate ,,,,,,i have already install itunes on my laptop but whenever i click on it it cant work the messege box wih iyunes has stop working comes and error detail is bex coming
the error messege coming at lonching my itunes that " i tunes has stoped working". And shows
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
11.0.3.42
Application Timestamp:
51940491
Fault Module Name:
StackHash_0a9e
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
00000000
Exception Offset:
001af21c
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.1.7600.2.0.0.256.1
Locale ID:
16393
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
i can not solved this problem please help me as early as you can -
I keep getting error messages when syncing my iphone 6 to itunes. the error is a BEX ERROR
ITUNES QUITS EVERY TIME I TRY TO SYNC, AND THIS IS THE MESSAGE I GET:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.4.0.18
Application Timestamp: 54045c47
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.325
Fault Module Timestamp: 4df2be1e
Exception Offset: 0008af3e
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: f4b1
Additional Information 2: f4b1c739d02643409a6138d1bee85b5a
Additional Information 3: c990
Additional Information 4: c99008f17aaacbee50cccf2dd0c4449f
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi SHREDfit,
If you are having an issue with iTunes for Windows quitting unexpectedly, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
Thanks for using Apple Support Communities.
Best,
Brett L -
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ea5d609
Exception Offset: 653f1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.
-
ITunes app crashed after startup with following errors.
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any ideas, tried reinstalling ITunes, no change.I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.
-
When I went to download some pics (originally taken with my iphone 4S) from my computer back to my iPhone I got the following error message: "iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previosly synced to your iPhone?"
Coincidentally, my wife just purchased an iPhone 4S and syncs to iTunes on the same computer.
Any ideas?
PeterThe "best" way to handle it, if you want to keep everything separate, is to create separate user accounts on the computer. make sure you log into your account on the computer before you attempt to sync your phone and log out when you're done using the computer.
Though it's possible to sync both of them to the same iTunes library, and even share an account for the iTunes store, you're inviting confusion and possible data loss (as you've discovered already). Best to just use separate user accounts on the computer. That also gives you the benefit of not polluting the other persons browser favorites, contacts, etc. -
Error message "iTunes Helper Resources not available" and saving to wrong Drive
I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
So I'm stuck and haven't been able to find anything helpful on the support pages or in iTunes Help.
Please someone help ...
Thanks.Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
"Invalid drive X:\" install errors -
I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.
One thing that might help.
1. open itunes preferences from the edit menu and click on the devices tab.
2. check the box to disable syncing for iphones connected to itunes and click ok.
3. Then click the button to reset sync history.
4. Now click ok to close the preferences window.
5. connect the iphone to itunes and go to the info tab.
6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
7. then click apply on the bottom right of itunes.
This will overwrite any events on the iphone, including any events that has become corrupted.
Hope this helps -
Just updated to IOS 7 and two issues:
First when I connect my iPhone to my computer I get this error message:itunes was unable to provider data from sync services". I'm not sure what this really means...
The second issue is when I try to select "Manually Manage Music"
The iPhone "My iPhone" is synced with another iTunes libary on "MY-PC". Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."
So... I don't want to do that, but I do what to be able to Manage my music. I'm not sure what it means by being synced to another iTunes unless it means to an older version of itunes?
Anyone have any ideas?I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535
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