Staff not receiving invitation to Adobe Creative Suite in Cloud
Just purchased Adobe Cloud (Creative Suite) and sent staff an invitation. However, invitation not received. Has anyone expereienced this issue? I have not checked yet to see if email being blocked or filtered from network.
Contact support by web chat or phone.
Mylenium
Similar Messages
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Adobe Creative Suite 6 Master Collection - A valid installer could not be found
Hi,
For our organisation i want te create a unattended installation for Adobe Creative Suite 6 Master Collection. I received 3 .iso files from our distributor (SurfMarket.nl) that i've extracted.
When using Adobe Application Manager Enterprise Edition (3.1) i get the following error:
The folder i have tried: (with Adobe CS5.5 this works)
The 3 folders:
Any suggestions / ideas?Hi,
Please merge all these 3 iso file contents into a single folder and retry. Alternatively, you can mount these iso files one at a time in sequence(though same mount drive). AAMEE should be able to recognize CS6 medias in both the cases. Please refer to AAMEE 3.1 deployment guide & share the logs if it does not work.
Thanks,
Sachin -
Adobe Creative Suite 5.5 Design Standard for PC. Installed but program does not launch as folder is empty. An ideas?
Alis63462271 did you receive any specific errors when you installed Creative Suite 5.5 Design Standard? You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6, CC.
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Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!
i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
hope that can be of some help. -
severa years ago I purchased online Adobe Creative Suite, I recently had to change computers, and lost the program, when i attempted to restore from a cd i received a notice that my serial number was incorrect??? I paid a lot of money for this program I want this corrected.@
Hi gutturnio,
Kindly provide the below mentioned details in a "Private Message" so that we can assist you appropriately.
Product your are trying to install:
OS version:
Order #:
Serial #:
Email Id on which you have registered the serial number:
There could also be an issue with the compatibility of the software and operating system you are using.
Kindly check system requirements:
CS 6: System requirements | Adobe Creative Suite 6
System requirements | Photoshop
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Thanks,
Atul Saini -
I have downloaded & installed adobe creative suit cs2 version 6 but when I click the icon of adobe photoshop in desktop it is not opened & giving message " this application has failed to start because " ausba4.dll " was not found. reinstalling of the application may fix the problem " I have reinstall & opened many times but even then it is not opened. Please guide me accordingly.
I'd try disabling the Twain_32.8BA plugin in
C:\Program Files\Adobe\Adobe Photoshop CS2\Plug-Ins\Import-Export
You can disable the plugin by putting an ~ (tilde) in front of the name or moving the plugin to your desktop.
Then try photoshop cs2 and see if you still get the error message.
I suspect the error has to do with your scanner driver, since photoshop cs2 does not have an ausba4.dll -
Adobe Creative Suite 2 Will not work after deactivation
First off, I don't get this company. I had to let that out.
I had an issue I started out with by not knowing which computer had my Adobe Photoshop on so I ended up Googling an answer over how to deactivate my product. It led me to a chat with a representative:
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time
Jul 12, 2014 2:37:37 PM EST
Chat end time
Jul 12, 2014 2:49:01 PM EST
Duration (actual chatting time)
00:11:24
Operator
Pavithra
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with Pavithra. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Pavithra: Hello! Welcome to Adobe Customer Service.
Pavithra: Hi Preston.
Preston: Hi!
Pavithra: I understand that you would like to deactivate the software.
Pavithra: I will be glad to check and help you with this issue.
Preston: Yes, as its causing a headache for me to use on this computer and I don't know which one it was previously on.
Pavithra: May I please have the serial number of the product, so that I can assist you better?
Preston: Yes, serial #
Pavithra: Thank you for the serial number.
Pavithra: Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Pavithra: CS2 applications require activation to run. To run a CS2 application, uninstall your existing CS2 application and install a special version that does not require activation. You cannot reinstall from your original discs.
Pavithra: Click here to know more :
Pavithra: Click on the above link and follow the steps to locate the serial number as well as the download link for CS 2 or Acrobat 7 software.
Pavithra: If you still have any issues with installation and download of CS 2 from the above link please visit forum.
Pavithra: Click here to visit forum :
Pavithra: Is there anything else I can help you with?
Preston: Nope, so my old discs won't allow me to use it anymore?
Pavithra: No Preston, Adobe has disabled activation server for CS 2 softwares.
Preston: When I click to uninstall it says Start Activation Transfer? I guess I had it on this computer but it still sees I had activated on another computer. . .
Pavithra: If you wish to activate the software on new computer you can use the above link.
Preston: Not sure which to go for: Skip Transfer or Start Transfer? I want it on my desktop I'm currently using for this.
Preston: So Start Transfer then?
Pavithra: Well in this case please visit forum to fix your issue.
Preston: Okay.
Preston: Thanks for your assistance!
info: Your chat transcript will be sent to (my email) at the end of your chat.
Pavithra: You are welcome.
Pavithra: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
After doing what she asked, I deactivated, and uninstalled my Adobe Creative Suite 2. Everything. So after all this, I reinstalled, entered in the new serial I got through their webpage for the special version after creating an Adobe ID. Guess what? After an unpleasant re-installation process (there is three downloaded parts you have to download for CS2 in which disc2 and disc3 are set on a default path that is separate from disc1 which you need to converge being it creates two folders with similar naming structures), and I ended up opening Adobe Photoshop only to find it say the very same thing I meant to avoid: your serial, name, organization, yadha, yadha, is incorrect/missing. Adobe will now close.
So frustrated with this company, and its support.Well, now I cannot reproduce the error because I cannot install it again! Woohoo! For some reason, all three discs executables try installing the folders, files, etc... into a different folder making it when I try installing CS2 impossible since it asks for Disc 2, Disc 3, etc..
ANYWAY, my main issue was began with when I somehow managed to install it correctly, I got the very same message I contacted you guys over: Adobe Photoshop will now close because missing serial number something like that, and following it saying it will close. -
I buy adobe creative suite for teachers and students about one year ago but now i'm not longer a student. Can I still use this programs legally for commercial purposes or do I have to buy some upgrades or something like this? Please help
The license did not have use restrictions Licenses and terms of use | Adobe
BUT... when your one year Education account ends, I do not think you will be able to renew at the Education rate -
I already have the Adobe Creative Suite but I do not have Edge Animate, how do I get it?
I already have the Adobe Creative Suite, but I do not have Edge Animate, which I require for a course I am taking (only need for about 3 months), how do I purchase the single app? It is also not letting me download the free trial.
CC 2014 is not a separate plan, it is the newest version of the CC plan
http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
This messages says (at least some) CC 2014 programs use NEW plugins https://forums.adobe.com/thread/1499663
-so do not uninstall the older CC programs if you use plugins in your programs until you are sure you have plugins that work in CC2014
If you are sure you don't need the old CC programs
-http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
-read reply #3 about the ORDER of uninstalling & installing https://forums.adobe.com/thread/1242671 -
I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?
uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Adobe Creative Suite Extension builder 2 not supported in Flash Builder 4.7 64 bit
Couldn't find anywhere to submit a bug report so hopefully this is a good place.
I was able to succesfully download and install the Adobe Creative Suite Extension builder 2 into Flash Builder 4.7 with not problems.
When I click File -> New -> Creative Suite Exention Project nothing happends. I recieve no error messages just the Project wizard panel that is expected to open doesn't open.
The extension works as expected when installed into the non-beta Flash Builder 4.6 32 bit verison.
I suspect there may be an incompatibility when switching to the 64 bit version of Flash Builder.Hi everyone,
The problem is that Flash Builder 4.7 is not compatible with Extension Builder 2. Therefore we have provided Flash Builder 4.6 available for download, see links below.
We apologise for any inconvenience caused. Please don't hesitate to contact me if you run into further problems.
Best regards,
Hallgrimur
Product Manager - Extension Builder
Links:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5517(Windows)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5516(Mac) -
Recently I upgraded from snow leopard to Mavericks . Since the upgrade my Adobe Creative Suite 4 will not launch any programs. I downloaded adobe license recovery it says " this program is no longer supported " .
At this point I am ready to go back to snow leopard if that will fix the problem. What do I do ?A long thread with some fixes for various problems including licenseing, it may help.
https://discussions.apple.com/message/24181438#24181438 -
In Adobe Creative Suite 5.5 Web Premium Acrobat X Pro is included, why did it not install on my pc?
In Adobe Creative Suite 5.5 Web Premium Acrobat® X Pro is included, why did it not install on my pc? I upgrade from CS3 and tun on new PC Windows 7
Hi Jeff
Yes I had a problem! I upgraded from CS3 to Adobe Creative Suite 5.5 Web Premium. I Installed but I could not register it to use it! ADOBE Software License Agreement kept on returning. The technical people had me delete a file and then it worked! But still no Acrobat! Please can you help! -
I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications open and I have even gone to Add/Remove Programs and removed Chrome from my PC. Still get error. Any advice?
ctrl-alt-del > start task manager > processes
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I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd like to know how to get the serial number for me to reinstall Adobe creative suite 5 design premium when I am no longer study because I would still like the used? It is not fair if I do anymore because I really need.
You can download Creative Suite 5 here:
Other downloads
To deal with the issue of the serial number and using it again, you'll have to use Web Chat. Here's a link:
Adobe ID, sign in, and account help
See the bottom of the page for a link
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