Standalone remote control utility?

Is there any other standalone remote control utility other than one from
Innovative Softsystems?

http://www.hdopp.de/S-ZENworks-Body.html#zenwsbrowser
[email protected] wrote:
> Is there any other standalone remote control utility other than one from
> Innovative Softsystems?
Craig Wilson
CNE3, 4, 5 - MCSE - CCNA
NSC Sysop (http://support.novell.com/forums/)
Tech Writer - http://www.ithowto.com
(I Peter 4:10)

Similar Messages

How do I Audit Remote Control?

A requirement of us implementing SCCM Remote Control, is that were able to report on what/when technicians are connecting to client systems. Upon investigating the canned reports in SCCM, I've found 3 reports that do some of this, specifically
the 3 under "Status Messages - Audit";
- All audit messages for a specific user
- Remote Control - All computers remote controlled by a specific user
- Remote Control - All remote control information
1) Is there any more reports that may be useful? If so please specify.
2) These reports also seem to be missing some information about connections that I made during testing. How does this auditing/report process work? and how would I troubleshoot whether the auditing was working correctly?
3) Is it possible to audit/report on connections made from the standalone Remote Control Viewer tool?
Thanks,
Bill

I've used those those reports and haven't noticed missing information. I don't keep track of every session...
Perhaps were you using the remote control viewer utility directly instead of using the Admin console?
As for question 3, it is normal. If you launch the remote viewer executable directly (not from the admin console), those sessions are not auditable. There are many threads about this... here's one:
https://social.technet.microsoft.com/Forums/en-US/10aadbda-6a9c-4ee8-bcd8-a289d3a08385/methods-to-start-remote-control-other-than-sccm-console?forum=configmanagergeneral

Remote Control Viewer Permissions (Standalone)

For the moment, we are allowing our Field Services / Service Desk personnel to remote machines using a packaged standalone CmRcViewer.exe. We've gotten the reg keys added that will enable auditing, however, we've noticed a minor issue:
All users have the ability to remote, regardless of what security is set in SCCM. So much that only one team (of 8 people) has Remote Control permissions, yet everyone is still able to use it without SCCM stopping them.
I have tried adding the site system into the command line launch parameters (CmRcViewer.exe computer \\sitecode), no luck.
My test user (which only has local admin rights, no permissions at all in SCCM) is still able to remote any machine.
Am I missing something?
Remember, mark posts that are helpful, or if it has answered your question, mark as answer.

Yes. Local admins on the target boxes are always granted permissions to remote control the system.
Torsten Meringer | http://www.mssccmfaq.de
So to be clear, when running in standalone, permissions within SCCM have no bearing on the use of the tool, correct? Only local admin rights? Multiple guides I read online about using CmRcViewer said the permissions had to be granted in SCCM (Remote Tools Operator)
- looks like they may have been wrong.
Remember, mark posts that are helpful, or if it has answered your question, mark as answer.

Remote Control *OF* an iPad???

Hi,
The subject may be a little confusing -- I'm not looking for an app that can remote control a Mac or Windows desktop, nor one that can control a media center.
I have an iPad and I just bought one for my mother (so glad I talked her out of buying a Windows netbook). Although the learning curve is very easy to use the iPad, I still want to help her when she needs it.
Is there an app that can remotely connect to another iPad? If not, what about a Windows utility that can do it? I suppose if there is a VNC app for the iPad then I can use any freeware VNC client in Windows, like RealVNC or UltraVNC.
I'll continue to do my own search but if anyone can assist, that would be great as well.
Thanks,
Roland Thomas

Hi Thomas,
The iPad dose about 80% of what a computer can do. I think this falls into the 20% the ipad currently can not do. But you could always send a suggestion to Apple. http://www.apple.com/feedback/ipad.html
I work around might to have her send screen shots; and email them. or if you have a desktop or portable computer you could have her video chat with you, and have her set the camera to point a the ipad.

Can you change the batteries in the older iMac remote control

I have the small white remote that came with my iMac in about 2003. Is their any information, like how to change the battery and/or how to pair it with newer iMac etc?

"...Front Row was introduced in late 2005 with the "iSight" iMac G5.
The iSight iMac was first Mac that utilized Apple's remote control"
~ from LowEndMac
re: Remote control unit was not available for iMac models before iSight iMac G5.
•Revive a dead Apple Remote - macworld:
http://www.macworld.com/article/2025164/reviving-a-dead-apple-remote.html
(see comments in above article for suggestion on re-pairing the unit to iMac)
•Stupid Apple Remote Tricks:
http://www.macinstruct.com/node/79
This article goes on to tell about the indentation or place on the remote
that you can press with an adequately shaped object, to open battery
compartment. Some difficulty may be due to stickiness of the door.
Hopefully this may help somewhat. The old battery number, if still in the unit,
may be used to locate a replacement cell of similar power & shape.
Good luck & happy computing!

Remote control error 1891 after eDir upgrade?

- NW6sp3 two-node cluster (production server) houses read/write replica
- NW6sp3 utility server houses master replica and is a ZenWorks 4IR5 server
- The above servers reside in a small chunk of a much larger NDS tree
- Roughly 150 users with the 4.90sp2 client + Zen4IR5 agent
- ConsoleOne 1.3.6c with current Zen and Cluster snapins
Is there a known preferred method (or recommended method) of authenticating
to either read/write or master replica's? Here is my issue:
Prior to upgrading all three servers above to eDir 8.7.3.3, I was able to
use Zen to remote control my users's PC's. I WAS logging into the cluster
(read/write replica), just like all my users still do today. I began seeing
the remote control error "1891" which various TID's describe as an issue
with close proximity to a pure IPX server, and remote control fails. I have
no IPX running in my network currently. Opened tickets with Novell in both
their Zen and eDir teams.....no solution's yet. As I began banging around,
I found that if I force my login to the utility server (master repica in
this case) I now regain remote control ability to my users that authenticate
to the cluster (read/write). Also, if I intentionally login to a different
context of our tree (have a different admin create a temp account for me in
his context, say) first and not into my own context, I can remote control my
users in my context via ConsoleOne. Similarly, if I login to a different
context upon startup, then once the Windows desktop is loaded and I right
click the red N in my system tray, and login as myself into my own context,
I can remote control users. The issue arises when the first context I login
to is my own. Odd I say, odd.
I've done every flavor of dsrepair switches (-xk3, -a, timesync, etc) and
provided logs to Novell. Each dsrepair variant returns zero errors. I
believe the tree is healthy from what I and Novell can tell.
Attached are some logs from about a month ago when I started seeing these
remote control errors. Please note the time stamps on both the remote
controller and remote controlled machines.
I've posted this over on the eDir board as well since it feels like an
authentication issue to me....
Thanks for taking the time to look at this,
Mike
LOG AT CONSOLEONE MACHINE:
#(2884)# 11:45:47 AM 03/14/05 Normal : CONSOLE > Starting console
#(2884)# 11:45:47 AM 03/14/05 Normal : ZenGetLangValueFromNWLanguage: Trying
to load the resource DLL from Nls\ENGLISH directory
#(2884)# 11:45:47 AM 03/14/05 Normal : CONSOLE > Resource is loaded
successfully
#(2884)# 11:45:47 AM 03/14/05 Normal : CONSOLE > Inside LoadandParseCommand
#(2884)# 11:45:47 AM 03/14/05 NORMAL : CONSOLE > AppData.bSessionRestart ==
FALSE Hiding window
#(2884)# 11:45:47 AM 03/14/05 NORMAL : CONSOLE > Command line parameters
parsed successfully
#(2884)# 11:45:47 AM 03/14/05 NORMAL : Connection successful at port 1761
#(2884)# 11:45:47 AM 03/14/05 NORMAL : InitClientInLoop() successful
#(2884)# 11:45:47 AM 03/14/05 NORMAL : Before Authentication
#(2884)# 11:45:47 AM 03/14/05 NORMAL : After Authentication
#(2884)# 11:45:47 AM 03/14/05 CRITICAL : Authentication Failed:
#(2884)# 11:45:48 AM 03/14/05 CRITICAL : CONSOLE > LoadAndAuthenticate
returned FALSE
#(2884)# 11:45:48 AM 03/14/05 CRITICAL : CONSOLE > Authentication Failed:
returning -1111
#(2884)# 11:45:48 AM 03/14/05 NORMAL : Out of process
LOG AT MACHINE ON FAR END OF REMOTE LINK:
RMErrorLog0.txt
#(1484)# 11:45:48 AM 03/14/05 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL'
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation is registered
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Attempting to read
policies...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL'
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation is registered
#(1484)# 11:45:48 AM 03/14/05 Normal : Reading workstation DN and tree
name...
#(1484)# 11:45:48 AM 03/14/05 Normal : workstation DN -
CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL, treename - CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation IS authenticated...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Successfully initialized
context
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Failure in reading
boolean attribute DM:Ignore Policy in
CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Attempt to read using
user:, tree:CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Workstation Policy -
'EAG-WP:General:Remote Control Policy.EAG.CO.NW.CTL'
#(1484)# 11:45:48 AM 03/14/05 Normal : Reading workstation DN and tree
name...
#(1484)# 11:45:48 AM 03/14/05 Normal : workstation DN -
CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL, treename - CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation IS authenticated...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Successfully initialized
context
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Failure in reading
boolean attribute DM:Ignore Policy in CN=TSUVMCW.OU=EAG.OU=CO.OU=NW.O=CTL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Attempt to read using
user:CN=TSUVMCW.OU=EAG.OU=CO.OU=NW.O=CTL, tree:CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: User Policy - ''
#(1484)# 11:45:48 AM 03/14/05 Normal : Only workstation policy settings
active...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Finished reading policies
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Unloaded modules...

Mike,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
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http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
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SCCM 2012 R2 - remote control port[s] - customize/configure/change?

First, let me start by saying I am aware of
this page that outlines the ports used in SCCM. It has a section called "configurable ports" and another called "non-configurable ports". However, remote control (port 2701) isn't listed under either - its under another section.
Currently, we have another app utilizing the same port[s] that the SCCM remote control piece uses. I want to know if there is any way to configure this to use a different port? Somewhere in the registry perhaps? From what I've read it doesn't sound like
it is changeable but I wanted to confirm in here.
Our other app is configurable, however, it would require us to not only change it on each of the 100 or so Windows servers, but over 900 Unix servers as well that are configured to use the same port. So it will be a little bit of work. The other
option (as I have it set up now) is to just leave remote control disabled.
Thanks in advance!

Is 2701 the default port for this application or is this just bad luck? If it is the default port would you mind sharing which app this is for our information.
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

SCCM Remote Control Feature Working

Hi,
Would like to get some insight into the working of SCCM 2012 remote features.
When an admin starts a session (i.e. right click on machine > Start > Remote control). How is the connection made. I know this uses TCP 2701 port but what I mean is,
If the standalone primary server is hosted in US and the UK site admin starts a remote control session for a machine present in UK locally. Does it makes a connection from the admin's machine to the local machine or if the connection is established
by first connecting from UK to Primary server and then from primary to the local UK machine ?
Also, in another scenario, if admin is using SCCM console which is published on CITRIX. How will the connection proceed, i.e. would it be from admin machine to citrix farm, then to primary server and all the way back to the local UK machine.
Thanks

Thanks Torsten,
What
i need to make sure if i am not confusing it, there would be a LAN connection if the machine is in the same region as I specified for example? for the scenario where the console is locally installed ?
OK. We have majority of machines using CITRIX to use SCCM console, going by your answer, each of the machine will hit the CITRIX server and make a connection from there.

Lenovo AIO C440 - not working infrared remote control

Hello,
is there any hint how to get infrared remote control working for a new C440 model? Tomorrow I will try to measure and/or replace batteries which could be bad. For now it is totally not working.
Another question: the remote should work only within AverMedia TV app or in the whole Windows 8?
Regards,
Zdenek

hi bohdik,
Welcome to the Lenovo Forums.
The IR Windows Media Center remote control is for use with C440 models with optional TV tuner. If you have this model, make sure the TV Tuner driver and the ITE CIR Driver from the lenovo support site are installed under Device Manager (press Windows Key+R then type devmgmt.msc) then follow the Set up a TV signal in Windows Media Center. guide.
Note:
You must have Windows 8 PRO to enable Windows Media Center
See this articles in reference:
How to add Windows Media Center to Windows 8 Pro
How To Install And Set Up Media Center On Windows 8
Hope this helps
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Remote Control and Remote View Problem

Hi,
I work at a High School running Netware 6.0 SP5 and Zen works 4.01 ir7.
Remote Control and Remote View works great but I noticed one problem.
We have a logo of the school that is forced down on to the desktop when a
user logs in through group policies. This logo works perfect for the
desktop wall paper and loads every time a user logs in.
When I Remote Control or Remote View a computer the users desktop wall
paper turns from the logo being forced down through group policies to the
desktop to a blue desktop wall paper.
I would prefer the desktop wall paper staying the schools logo when I
Remote Control or Remote View because if the desktop wall paper changes to
the blue color I mentioned above when I Remote Control or Remote View the
users computer, they will know that someone is taking over their computer
which sometimes we dont want them knowing.
We have Windows 98SE computer running Novell Client 3.4 and we have some
computers running Windows XP Professional SP1 and Windows XP Professional
SP2 both running Novell Client 4.91 SP2.
The Remote Control and Remote View problem of the desktop wall paper
changing on the users computer occurs on all operating systems mentioned
above.
Is there a solution to my above problem? When Remote Controlling and
Remote Viewing someone's computer I don't want the desktop wall paper to
change.
Thanks!

Bpilon,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Remotely control the ITunes on Windows 7 64 bit PC with the new IPad

With the latest version of ITunes for both Win7 and the new IPad, I'm only able to use the new IPad to remotely control the ITunes on Windows 7 64 bit PC through wired connection ( ethernet cable ) to the wireless router. As soon as I connect my PC through wireless connection, the new IPad can not find my libraries.
Is this a known issue or am I missing some settings?
Thanks,

Are you using the 64 bit installer?
See also Recovering your iTunes library from your iPod or iOS device.
tt2

Unplugging all network devices from Fios router prevents DVR freezing and remote control lock ups.

All,
I recently had a Verizon tech visit my house due to constant DVR and remote control freezing. TV content was freezing whether it was locally recorded, pulled from another DVR in the house, or On Demand. On a hunch after the tech tested everything and was about to leave, he unplugged my gigabit switch from the Fios router. Lo and behold everything started running perfectly. Since to the tech, the problem was solved, he closed the case and was on his way. The probem is of course I have more devices than the built in router switch provides ports for. My network is compised of an 8 port Netgear gigabit switch downstream from the Fios router with two wireless access points (with their own built in gigbait switches) connecting to the Netgear gigabit switch. There are no loops in the switch topology. I've tried changing out the router, the gigabit switch, removing the wireless acces points individually as well as plugging the access points directly into the Fios router switch (one at a time with no Netgear switch in the middle) and all scenarious cause the DVR/remote control freeezing to come back. The only devices I can plug into the Fios router without causing freezes are PC's....anything with it's own switch essentially brings the network to it's knees. If anyone has an idea how to get my network back in one piece AND make the DVR's/remotes behave, I'd greatly appreciate the help!
My Fios equipment:
MI-424WR GEN-3I rev I (eye) running firmware 40.19.36
5 Motorola HD-DVRs all QIP 7232-2 running software release 1.9.1 platform build 25.39 (Oct. 22, 2012)
Specific config:
75/35 Fios connecting via ethernet from ONT. Set-top boxes connect to Fios router coax port via powered splitter.
*All SNR/dB mesasurements taken by the tech from the set-top boxes and router are well within spec.
Fios router provides DHCP addressing. Wireless N access points are configured for roaming with the same SSID and non-overlapping channels. Access points are not providing routing or IP adressing...all layer 3 and up services still provided by Fios router
Diagram:
ONT
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
|           |
WAP1    WAP2

WayfarerII wrote:
... DVR ... remote ... freezing ... TV ... whether ... locally recorded, pulled from another DVR ...
... tech ... unplugged my gigabit switch from the Fios router ... and ... everything started running perfectly ...
... config:
75/35 Fios ... via ethernet from ONT ... Set-top boxes connect to Fios router via powered splitter ...
ONT
|
| cat5
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
|           |
WAP1    WAP2
I am inclined to echo several of the "tns" comments, particularly with respect to your splitter. My layout is based on a standard 8-port splitter of the type usually supplied in a VZ install. In addition I do have a ChannelPlus device that functions as a powered splitter, but its use is limited to distribution of secondary TV signals to older analog TVs. My first point then is that this may be an offender as "tns" has suggested.
In addition, I'd describe your wiring as "non-standard" (red-colored items in the above diagram)  As you're no doubt aware, with 75/35 you don't really need Cat5e from the ONT (your original diagram). It seems the highest tiers do require it, but in "standard" installations this run is coax directly to an 8-port non-powered splitter (below diagram), then from that splitter via coax to all STBs and CableCards, other TVs, et.), and also to the Actiontec.   Subsequent feeds from the Actiontec to wired devices (including WAPs) are via Ethernet (typically Cat 5e).
In fact I don't immediately see how your STBs get additional services such as On Demand and IMG with the wiring shown in your diagram (perhaps someone can help me out here). In "standard" installs the Actiontec must be connected via coax to the ONT to provide such services to other network clients. I don't see that requirement being met here.
For starters I'd recommend that you change your service from WAN Ethernet to WAN coax. This can easily be accomplished over the telephone. Then I'd run coax directly from the ONT to the Actiontec as in my revised diagram below (blue-colored items). If your setup can manage with this arrangement, I think it will help greatly with the "freezing" issue.
ONT - - - - - - coax - - - - -
                                         |
Fios Router --- coax--- Standard 8-Port Splitter --- coax --- Set Top Boxes
|cat5
Netgear Switch
|cat5          |cat5
WAP1 WAP2
Subsequent Note: You provided additional info while I was composing a response, and I'd like to offer another comment. Structured wiring "panels" of the type usually available are pre-configured to provide data, phone and video. This usually means that one is in certain respects limited by the ideas of the panel designer. I have what can be called a structured wiring layout, but it really is composed of individual small custom networks for each service (automation, security, video, data, telco, etc.), configured so that all wiring terminates in "home run" fashion at a central panel (a few details here: http://forums.verizon.com/t5/Home-Networking/Cmon-Show-Us-Your-Network/m-p/481733#M765 ). This layout makes it easier to make adjustments (and there have been quite a few over the intervening years). I'm thinking that in your case you may have to abandon the powered splitter (presumably) built into the panel in order to avoid your present fix.
Subsequent Subsequent Note:   From your description it seems that you are using more than a single "whole house" DVR to supply programming to other devices. This is a bit puzzling to me because somewhere along the line I recall reading that only a single whole house DVR was allowed on the network. Can you elaborate a bit?

The remote controls stopped working

I bought with an official Apple dealer the new i Pod Shuffle (generation 3) to use during my bike rides. After the first ride the remote controls stopped working and the voice over feature spontaneously started repeating the songs title. As well the volume control stopped working altogether. I didn't have time to return the Shuffle after only a week so I disable the voice over feature and keep on using my Shuffle with no volume adjustment, fast forward etc ….
After a visit to the Apple website I saw that several owners complained about this problem and assumed Apple would know about it and be ready to offer a fast solution. So picked an official Service Center as close as possible from my location.
First shock the Service Center was dirty, the paint obviously several decades old and faded, the light kept to the minimum.
Second shock not Tech on duty to check something as simple as a headsets. I realized there was no way to have a fast resolution to my problem. The Shuffle will be send to a regional repair center, I could have save the trip and just go to an Apple dealer. What the use to have Service Centers if they don't provide service?
Now when a product is returned, after 25 days of ownership (can't say use), a product designed by a company with the reputation of Apple you expect some kind of sign that the company is sorry, stands behind it's product and will do all possible to solve the problem. WRONG.
Third shock. The person who took my Shuffle obviously never saw a Shuffle generation 3 before or even knew it existed. She explained over and over that I may (but it sounded more like I will) be charge for the repair. Even asked me to pay upfront a basic fee to cover the time of a Tech checking on the product. And that the Tech will give me a quote if I am to be charged. Furthermore She found tons of reasons why eventually I would be charged to repair the product, however no technical person ever checked on the product. Well I guess only users read messages on Apple website not employees of Apple.
So what now? I am suppose to receive an E-mail in 24 hours to 5 working days, in which I'll be explained the result of the Tech investigation.
I guess most owners of Apple products have a better experience with the Customer Service or where the reputation of Apple being a “cool” company comes from? But based on my experience it looks like Apple's products and Apple's Customer Service may not meet Apple's reputation or customer's expectations. Or am I asking for too much?

I seriously doubt you were at an Apple Store and you were not dealing with Apple employees. You were dealing with a 3rd party shop that does work on Apple products.
Don't know where you are located but you could contact Customer Service at Apple and complain but they are somewhat limited it dealing with a 3rd party company. But they will at least have you complaint on file. Or you could attempt to find an actual Apple Store and take your Shuffle there. Or you could try one of the workarounds listed on the threads here.

Portege M800-PPM81E - remote control installation issue

Hello Guys,
I have a problem to install remote control on this notebook.
First of all the winbond CIR driver doesnt work, I try on diffrent operation systems... the same message..... "There is a problem with this Windows installer package.
A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
I have installed now Vista x64....dosn't work.
Thank you,
M.G.

Hello Feliks, I buy this laptop in Greece, have already registered and serial number was recognized buy toshiba web site. I check ACPI\WEC1020 doesnt exist in hardware setup, I don't see any not recognized hardware....When I try to install driver File Version 7.1.62.2012 Driver Resources file 64 bit Driver ....the same message..... "There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." Thank you.

SCCM remote control keeps dropping out when another network adaptor loses connection

Hey guys,
Hopefully someone will be able to help me out
at work, we are running SCCM 2012, and I use SCCM 2012 config manager to manage the clients etc
We have a particularly annoying issue with SCCM remote control; it constantly drops out when a network connection on the client machine disconnects or changes state, even if its not interface I'm remote controlling through
Here's an example for you:
a laptop with a wired, and wireless connection:
I remote control the machine through the wired network address (lets say 192.168.0.1), but if the wireless connection drops out (someone turns it off or it breaks) the remote control client will kick me off, lock the screen, and I have to wait 20-30 seconds
before it will accept my connection again
This happens with any network adaptor that's installed on the client
Here is a copy of the logs re-creating this issue: https://www.dropbox.com/s/nu4w28d44xky3rg/CmRcService.log
(I've edited it to take out usernames and IP addresses as they are publicly accessible)
So my question, does any one know how to fix this issue? I see it uses WMI, is there anyway to get WMI to ignore an interface?
Thanks heaps,
Harry

This is going to be done by design for security reasons. If the network connect for whatever reason is down the pc will automatically be locked.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

Standalone remote control utility?

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