Standard BT Exchange speeds just get slower and sl...

St.Athan exchange, Vale of Glamorgan, S.Wales - Over the last year the speeds I am able to get from my broadband connection are just getting slower and slower. A year ago I could just stream video (important since my business deals in this medium). However, now not only can I not stream video, I have trouble doing the most basic of internet business. Not only is my line speed slow (2mbs tops) but it drops out all the time.
I know it is not my service provider at fault or my house lines because all my neighbours are having the same problem and are with differing ISP's.
It must be that the exchange is getting steadily more oversubscribed and can no longer handle the amount of work it is being asked to do.
I think that my only option (and others in the area) is to completely ditch the BT landline and opt for mobile internet. The speeds available on mobile internet using a device like 3's MiFi arent fantastic but they should at least blow my BT connection away.

As you have stated that you are a business user, then try the Business forum here http://business.forums.bt.com/
they are more likely to be able to help you, as this forum is for domestic customers of BT Broadband.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Broadband just getting slower and slower

Hi.
Our broadband has been getting slower and slower. (0.8 -0.9 mbps)
I called BT in India on Thursday, who said that BT had 'upgraded my line but the homehub was too old to cope with it' and sent through a new home hub. The lady also told us that we should expect to see speeds of about 3mbps.
We set up the new hub today and we're now getting download speeds of 0.35 mbps.
When we called back BT in India, after a long conversation the person we spoke to came to the conclustion that the homehub they sent us was faulty and we'd receive a new one.
I'm no engineer and I may be cynical, but I have no confidence that this will solve the issue.
Apparently we are not entitled to to have an engineer because 'the trouble shooting protocol has not yet been concluded'.
The lady was not able to tell us how many homehubs we'd have to receive to establish that this was the problem.
Is there anything else I can do?
Solved!
Go to Solution.

Thank you so much for getting back to me so quickly.
Here's the ADSL status - speed test to follow shortly
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 01:02:50
Downstream:
800 Kbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
12.5 dB / 26.0 dB
Line attenuation (Down/Up):
42.1 dB / 26.0 dB
Output power (Down/Up):
16.6 dBm / 12.6 dBm
FEC Events (Down/Up):
1890842 / 24
CRC Events (Down/Up):
826 / 12

Speed is getting slower and slower

I have recently moved into an area that has a poor Broadband speed, but at first my speed was over 1 MB. It dropped rapidly to about 750K, stayed at that for about 3 months and then dropped to 480K for about another 3 months, then started diving down and now is around 128K. What on earth is going on? I have done nothing different, added no hardware, software or changed any configuration. I am loathe to ring Customer Services since I can never seem to get any sense out of them. The BroadBand availability checker says my line "currently supports an estimated ADSL Max speed of 1 MB: typically the line speed would range betweeen 250K and 2 MB". Your help would be much appreciated.

Thanks very much - I had tried the quiet line etc. and before I gathered together the stats for you I bit the bullet and rang BT - after the expected prevarication they did admit there was a problem on my line and that my IP profile had got "stuck" at 135K. They said the engineers would "do something" and that I could expect the speed to increase within 4 hours, gradually increasing to a maximum of 1 MB by 36 hours. Nothing had happened at all within 24 hours so I rang again and they said this time they would reset my IP profile and then the speed would increase as they explained before. Within an hour or so the speed suddenly shot up, then I was disconnected and remained so for about half an hour. I rang them to see if I should reset the hub and they said yes. After that all went well and the speed seems to have settled around 976K which is all I can expect for my line apparently, but I am content with that as long as it stays that speed - I don't have much confidence, I'm afraid. My question is, why can we never pin them down as to what the problem actually is, and why do they not give us really clear instructions e.g. if it disconnects, reset the hub. I wasn't sure whether I should do it or not because I have read elsewhere that if you reset the hub the speed is automatically lowered sometimes. The "Level 1" people on the BT helpdesk obviously are not given very much information, and the Level 2 people give you mixed messages, and you never get the same person dealing with your problem to see it through. Doh!

My computer is getting slower and slower. Is there a standard utility I can run to clean things up?

My Imac is getting slower and slower. Is there a standard utility I can run that will clean things up? I am an old PC guy but changed to Mac about 5 years ago. PC had a program called DeFrag. Is there anything like that for the Mac? Thanks, Rick

Rick,
A Mac that loses performance can be caused by many many things. Forget about Defrag, that isn't the problem and is something done by PC users in the 1990s. The more common things to check are RAM (do you have enough) and Login Items. You can easily check if you need a RAM upgrade by operating your computer as you normally do and opening Activity Monitor (Applications - Utilities - Activity Monitor) and click the System Memory tab. In the lower left you will see:
Free
Wired
Active
Inactive
Used
If the amount of Free RAM is in the vicinity of 500MB or less your system needs more RAM.
To check the Login Items navigate to System Preferences - Accounts - Login Items. If you seen applications in the list that you don't need loading when you login simply highlight them and click the - symbol at the bottom of the box to remove them.
Finally I would recommend your visit and read 25 Ways to Speed Up Your Mac.
Roger

So i just got my ipod august 2012. about 1 month ago, my home button stopped working and my ipod is getting slower and slower. would apple be able to fix it for free?

So i just got my ipod august 2012. about 1 month ago, my home button stopped working and my ipod is getting slower and slower. Would apple be able to fix it for free?

Ipods automatically have a one year warrany unless you have violated the terms. But you can pay to extend the warranty. It depends, they may fix it for free or they may charge a bit. Im not entirely sure. But id say theres a good chance that they may fix it for free. With battery replacements, ive heard that they give you an entirely new ipod with a charge of $80. So i think it depends

Speeds slowly got slower and slower

I have been with BT for about 2 months.
When I first singned up for bt the ip profile of my line was 4mbps and I would get speeds of aroudn 3 mbps.
Slowly, the service has been getting slower and slower, it is down to 1.8mbps and the ip profile of my line is 2mbps; what I would like to know is why is my speed getting slower? And also how to I acsess my router stats on BT homehub?
Download speedachieved during the test was - 1802 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :3488 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps

the speedtester results must be old ones as the down speed is different from your router stats.
your hub has been connected for almost 2 days, your noise margin is a bit high at 11.1 as normal about 6.
I would restart your hub tomorrow but just once - best time is normally about lunchtime 11-3 as you noise margin is normally at it's highest.
then post stats to see if there is any improvement
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Imac getting slow and slowerrrrrr

My mac has been getting slower and slower. Some pages take too long or don't come up. Have to re-boot ofter. Went to Utilities and did disk checking on the HD. Reloaded my original Disc 1 while disk checking and nothing improved. Have nothing big on my computer. Just Internet mostly. Do I need to buy a new and larger HD or what?

See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
How to Speed up Macs, ,
Macintosh OS X Routine Maintenance,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths and
Myths of required versus not required maintenance for Mac OS X for information.

FIRE FOX IS GETTING SLOWER AND SLOWER LOADING PAGES I GO TO ONLINE. IT LOAD CIRCLE STOP SPINNING AND WILL START BACK BUT IT TAKES IT'S TIME TO DO SO. THIS HAS BEEN GOING ON THROUGH THE LAST SEVERAL UPGRADES.

FIRE FOX USED TO BE A FAST BROWSER BUT IT IS GETTING SLOWER AND SLOWER. THE BLUE-E IS ABOUT TO THE POINT OF BEING FASTER THEM THE FOX. I HAVE ALWAYS LIKE THE FOX, JUST WANT TO FIGURE OUT THE PROBLEM WITH IT AND THE LONGER I HAVE THE WINDOW OPEN ARE UP THE WORSE IT GETS. I DO A LOT OF GAMING ON FACEBOOK PLAYING MAFIA WARS BUT THE PROBLEM IS NOT LIMITED TO JUST THERE IT IS ALL THE TIME AND EVERY WHERE. I HAVE TRIED ADD-ON'S THINKING THEY MAY HELP BUT NOTHING HAS DONE ANY GOOD. CHROME IS TWICE IF NOT THREE
TIMES AS FAST AS THE FOX LATELY ON LOADING PAGES.

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Mac book pro getting slower and slower

My 3 tear old mac book pro is getting slower, and slower and slower?

How large is your HD and how much space do you have left?
Check out the following & do the necessary:
User Tip: Why is my computer slow?
What to do when your computer is too slow
Speeding up your Mac

My iMac is getting slower and slower

My Mac (3.2GHz Intel Core i3 4GB Memory) is about 4 years old and has been getting slower and slower over the last 5 or 6 months. An earlier post recommended using 'Etracheck' which I have done and attached the information below. I think I may have a Ram issue but I would be grateful for any comments.
Thanks
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 6 days 16:10:12
Disk Information: ℹ️
SAMSUNG HD103SJ disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (629.98 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Canon MG4200 series
Primax USB OPTICAL MOUSE
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Passport 070A 999.5 GB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
Backup (disk4s2) <not mounted> : 999.16 GB
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBLaunchAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
Internet Plug-ins: ℹ️
Unity Web Player: Version: UnityPlayer version 4.1.2f1 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.12 Support
EPPEX Plugin: Version: 10.0 Support
User Internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
Picasa: Version: 1.0 - SDK 10.4 Support
Safari Extensions: ℹ️
Slick Savings
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 369.37 GB
Destinations:
Backup [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 369.37 GB X 3)
Top Processes by CPU: ℹ️
      3% WindowServer
      0% AppleSpell
      0% BBLaunchAgent
      0% coreservicesd
      0% Microsoft Word
Top Processes by Memory: ℹ️
180 MB Mail
176 MB iTunes
64 MB softwareupdated
52 MB Safari
47 MB mds_stores
Virtual Memory Information: ℹ️
35 MB Free RAM
824 MB Active RAM
808 MB Inactive RAM
652 MB Wired RAM
19.96 GB Page-ins
1.41 GB Page-outs

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

After my phone 4 was upgraded to iOS 5, my iphone 4 has been getting slower and slower. It's really annoying. How to solve this problem?

After my phone 4 was upgraded to iOS 5, my iphone 4 has been getting slower and slower. It's really annoying. How to solve this problem?

hi Allan,
Can't make or receive any calls. When making a call, you see the thing dialing but no tone, it rings at he other end however. When somebody trying to call me, it does not ring at my end. If you try to end the call, the phone page will just freeze, when you exit the phone page to go try the MP3 player for example, and come back, the phone is still trying to end the previous call. I tried resetting the network settings, turn the phone off and on , no difference at all. It's easter Sunday, everything is closed here in Montreal.

When i try to watch a video in youtube fullscreen the video gets slow and its cuts off. it happens only in firefox Help me please.

Hello
since this morning when i try to watch a video in youtube fullscreen the video gets slow and its cuts off. it happens only in firefox Help me please.if i watch the video in you tube normal size its correct the problem is just in fullscreen mode.

You can check for problems caused by recent Flash updates and try these:
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Firefox gets slower and slower over time.

I have been using firefox for some time, Like it better than Safari generally, but I've noticed (and it has gotten worse with 3.6.x) that if you leave FF running for extended periods of time it gets slower and slower, does not seem to matter if add-ons are installed or not, and it gets REALLY bad after going in and out of flash based apps/games a couple times. It is not just a mac problem as this behaviour also happens on windows xp or newer, but windows OS needs to be rebooted daily anyways so most people won't notice.

Proceed with [[Basic Troubleshooting]] first of all.
You could also try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

When I first open firefox it is fast but as I surf it gets slower and slower them stops, I have to close it and restart. what do I need to do to fix this?

I start of using Firefox 7, as I surf or stumble it gets slower and slower loading pages till it just starts to freeze up. I have to shut down firefox and restart. This only happens after 3 or 4 web pages.

As suggested I went to Control Panel & chose Add/Remove Pgms. Now, near the bottom was Windows iLivid Toolbar. I then hi-lighted it & removed it. The date it was last used seemed to be when my problem started. I am not a big user of toolbars (except the main ones); so I had no issues about deleting one that I did not recognize.
Then I opened up Mozilla again & changed my Home Page, using Tools then Options. I closed out Mozilla, then brought it up again & my new Home Page was showing just fine. Wow! What a relief it worked. I hope it lasts. Thanx Firefox !

NI Session Manager gets slower and slower from call to call!

I have the following problem with NI-Session-Manager:
I use Session Manager a lot on my test systems. Now that I have a test system running that makes many Session Manager Calls I noticed that after a while the system gets slower and slower. I�ve attached a Sequence File, which demonstrates this problem.
This sequence file is based on the LV Session Manager Example, which ships with TestStand.
Instructions: In the UI-Msg Field of the Sequence Editor you will see how long the actual run took to execute. Every run makes 500 calls to Session Manager. You will notice that every run takes a little bit longer than the previous. After 100 runs the difference is significant.
Although my example uses a COM
port to demonstrate the problem this problem is really related to Session Manager because the same happens if I use an IVI-Instrument (i.e. NI-DMM, NI-Switch, �)
Any help appreciated!
Regards
Herbert
Herbert Koltschik
Sagem Communication Austria
[email protected]
Attachments:
sessionmgr_-_slow_down_problem.zip ‏63 KB

Herbert -
Thanks for the feedback. I will look into item (1).
The design of the session manager was to solve the problem of only having to share an instrument within a multithread application. If the session already exists, than you get the same session and thus the same handle, and the instrument is only initialize once and closed after the session no longer exists.
In the case of a C++ based program you would have to add the session as a member variable that has a specific lifetime. When the object is release, so will the session.
In the case of an application like TestStand, you just attach the session to the execution. Once the execution goes away, the session may go away if no other execution is using it.
In the case of L
abVIEW being called from TestStand, you are using VIs as subroutines, so either the application (TestStand) must manage the lifetime of the session, or the VI subroutine must deligate the lifetime control to a "global" VI. The item you attach to the global could be the refnum itself or the SMgr session. One way of doing this would be to create a VI that serves the refnum to you but internally manages the lifetime of the ActiveX references to the Session Manager sessions. This would be a simple vector of names and their sessions. When called the VI would lookup and return a refnum from an existing session or create a new session and return a refnum for it.
Scott Richardson
Scott Richardson
National Instruments

Standard BT Exchange speeds just get slower and sl...

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