Standard UME Actions: Read_All

Hi,
I'm trying to allow the identity managment iview in my NW04s SP10 poirtal to read (but not modify) all the users/groups/roles and their relationships. Looking at [SAP Help|http://help.sap.com/saphelp_nw70/helpdata/en/5f/670db7939b8e48999d65f8a05ad611/frameset.htm], it sounds like Read_All is what I want.
Enable a user to read user, group, and role profiles in all companies.
This is a portal for our suppliers so the companies part is very important. However looking at the description of this action in the pcd properties is says:
Read only access to users, roles and groups (belonging to one company only).
This is a direct contradiction to SAP's documentation. So is there something I'm doing wrong or another way to do this?

Yonko,
The role's assigned to my test user are all user created. There are no other assigned actions that would interfere. I have not assigned the delegated user admin role as this would give more power to the user than we want. What we are going for is a role for our support people to be able to unlock and reset people's passwords. So we just want them to be able to be able to unlock and reset the passwords of all users in all companies, which I assumed manage all user passwords would do, but I am obviously missing something.
Best Regards,
Chris

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