Standard workflow for Service Order

Dear Experts,
I am working in SAP-CRM Implementation Project.Is there any Standard workflow for Service Order.It is very urgent Please help me.
Thanks & Regards,
Ashok.

Hi
go through the link below for workflow
http://help.sap.com/saphelp_46c/helpdata/en/a1/172437130e0d09e10000009b38f839/frameset.htm
Dinaker vikas

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Standard Form for Service order.

Can any1 suggest me which standard form for service order?
otherwise should I go for New one? pls guide me..

If it is PM module then no need to go for that long path you can configure it in the OID1 transaction .
If it is PM module you cant develop smartform you need to go for script only.
As Wing mentioned try PM_COMMON script . Even I have worked on PM module but developed my own form
Regards,
Nageswar

Urgent : Workflows for Purchase Order

hi,
My requirement is to make workflows for creation of Purchase Order.i,e Whenever a PO is made in the system,one mail should be sent to the concerned person for approval.I came across object type BUS2012 which is for Purchase Order but it's event list does not contain for "creation".How to approach for the same or any other solution.
Thanks and Regards,
Gaurav

Hi,
Standard Workflow for Purchase Order is WS20000075(Access it via PFTC_DIS Tcode). The business Object for Purchase order is BUS2012(access it via SWO1 Tcode).
http://help.sap.com/saphelp_47x200/helpdata/en/75/ee153f55c811d189900000e8322d00/frameset.htm
Regards
Kiran Sure

Workflow for purchase order rejection and esclation.

Hi,
Can any body tell us the what is the standard workflow for purchase order rejection and esclation.
if no standard WF is there then how can create the workflow for ecslation and rejection.
Thanks & Regards,
Priti shrivastava

Please check here.
http://help.sap.com/saphelp_srm30/helpdata/en/5a/c5173f5ff48443e10000000a114084/content.htm

Standard workflow for SO approval process in CRM

Hi all
I would like to know if there is any standard workflow for Sales order approval process. I have tried my best and couldnt come across any.
And also what is the commonly used approval process?
Thanks & Regards
Mui Kanva

Hi
check workflows: WS10000279 and WS10001068 (aut approval).
But we created our own schema to implement two step approval.
Regards
Radek

How to add standard "reason" field as search criteria for service orders?

Hi,
I would like to add the criteria "reason" in search tool for service orders.
Would it be standard or woudl it need development?
Many thanks,
Eli

Hi Eli,
Please go to the web ui configuration and search reason feild is available for the config view. If it is available please move from hidden to visible. If it is not available you can add using development or AET to add that feild in the view.
Regards,
karthik J

Standard n-step approval workflow for Purchase Order in sap 4.7?

Hello friend,
In SAP 4.7 there is any standard template for n-step approval workflow for Purchase Order.
thanks in advance.

Hi AM,
there is no std template for n-step approvals but for Single Release.
What you could do is create a custom one as per the number of approvals for PO.
Also note a PO Release Strategy can handle only 8 levels of approval.
Hope it helps.
Aditya

Error in Workflow for Service Confirmation

Hello,
We are using SAP SRM 7.0 for our project with Extended classical scenario. We need to build a workflow for Service confirmation approval. We are supposed to use the Process controlled workflows.
I am using the standard workflow template WS40000014 (Process controlled). In SWETYPV, i have activated the event linkage for BO '/SAPSRM/CL_WF_PDO_SC' and event 'READY_FOR_WORKFLOW' for the template WS40000014. Rest everything is untouched.
Now when I am trying toe trigger the workflow by creating a confirmation in the SRM Portal, the confirmation is created successfully but when I see the workflow log, I can see the step 'Create Decision Set' in the task TS40007938 in the status 'ERROR'. Upon drilling, the error text says :
"Work item 000000005074: Object /SAPSRM/CL_WF_PROCESS_MGR_SBWF method CREATE_DECISION_SETS cannot
Message no. WL821
"Error raised in business class ''"
Is there anything missing in the config which I need to check? Please help!
Thanks in advance.

Hi there,
This kind of error usually means:
[1] The triggering user does not have the correct authorization to
    execute the agent assignment of the first step
- Please trigger the workflow with a user with SAP_ALL in order
      to test if this is the case.
[2] The business object instance is not being passed to your workflow
    and so the initial step cannot be created or executed. Please
    check the binding to make sure the instance is passed at
    designtime and also runtime (Via technical log -> workflow
    container).
Hope this helps,
Kind Regards,
Matthew

Workflow for Sales Order Release via Status Profile

Dear all,
i want to make a workflow for sales order which have 4 User Status in One status profile.
Once Event triggered for sales order
1.   Mail should go to main authority with sales order number.
2. Once authority will do some changes in the required field then he/she changes
     the user status-1 from defauts as per line Item and mail should go to department no-1 (Head authority).
3. Once again same changes in sales order but now user status-2 from user status-1
     as per line Item and mail should go to department no-2 (Head authority).
4. Once again same changes in sales order but now user status-3 from user status-2
     as per line Item and mail should go to department no-3 (Head authority).
5. Once again same changes in sales order but now user status-4 from user status-3
     as per line Item and mail should go to department no-4 (Head authority) .
and parrally for each changes of Status mail should also go to User (Event Creator).
6. Finally mail sholud go to User as you are permitted to do next business transaction for this sales order
Please tel me the process as i am very new this topic and i am always going to stuck in Binding.
please help me out.
Thank You

Hi Neeraj,
First of all start with SWELS and SWEL T-Code to check if any standard event is getting triggered or not. If event is getting triggered, then use the same event to trigger the workflow; otherwise create a custom event of BO and use the same to trigger the workflow.
Hope you are aware of T-Code SWO1 and delegation of BO. The BO used for your requirement will be BUS2000115.
As you want the workflow to get triggered only for one status profile and one of its status, so use check function module. There set the condition for you status profile and status.
The FM which you will be using the most is CRM_ORDER_READ. To read the status, you can also use CRM_STATUS_READ_OW.
Now simply make the approval steps in the workflow using activity. In the activity, you can use the standard method USERSTATUSPOPUP to send the workitem for approval. In each step use the same activity with different agents as approvers.
Just go with these things and let me know if you get stuck up somewhere.
Regards,
Guddan

Pricing date for Service Order and Service Confirmation

Hi,
I cretated a Service Confirmation as followup for Service Order.
Client is asking "Pricing Date" should be same Same in Service Order and Service Confirmation. But, I am not seeing any such field in the screen.
I need to check T&C field and Zone field. But, I am not seeing these fields also.
Can you please let me know, where can I find this fields. (In which assignment block).
Thanks,
Sandeep
Edited by: Sandeep Reddy on May 31, 2010 7:21 PM

Hi,
I think by PRICING DATE they mean BILLING DATE.
In date profile of SERVICE ORDER and SERVICE CONFIRMATION you assign the BILLING DATE date type (i think it is there in the standard itself- however just ensure it).
Or customize a PRINCING DATE date type in the DATE PROFILE of SERVICE ORDER and CONFIRMATION and copy the date set in SERVICE ORDER to SERVICE CONFIRMATION.
This is one strategy you can use.
Regards
Surendra More

Searching for Workflow for Purchase Order Change

Hi experts!
We are using SRM5.0 / extended classic scenario and backend R/3 4.7 Enterprise.
We should implement an approver process for the purchase order changes. Does any one of you know whether there exists a standard SAP workflow?
Many thanks for your help.
Regards,
Corinne

Hi
Please refer to the following links for detailed step-by-step details.
Workflows for Purchase Orders - n-step approval workflow ( WS14000145 )... Start WS14000075, WS14000089 or WS14000145...-step approval workflow ( WS14000145 )
http://help.sap.com/saphelp_srm50/helpdata/en/5a/c5173f5ff48443e10000000a114084/frameset.htm
Authorization - Purchase orders ( WS14000145 )
http://help.sap.com/saphelp_srm50/helpdata/en/f7/a6a3415e34b05fe10000000a1550b0/frameset.htm
Setting Up SAP Business Workflow - WS14000145 ( n-step approval )... WS14000145... WS14000145 N-step approval PO WS14000145 N-step approval of contract
http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm
Dynamic Modification - Purchase orders ( WS14000145 )
http://help.sap.com/saphelp_srm50/helpdata/en/84/dda441e79ead5fe10000000a1550b0/frameset.htm
Back & Forth Processing and the Retain Function - Purchase orders ( WS14000145 ) 
http://help.sap.com/saphelp_srm50/helpdata/en/6b/eca441eea7ef0be10000000a1550b0/frameset.htm
Approval Workflows for Purchase Orders and Change Versions
http://help.sap.com/saphelp_srm50/helpdata/en/ec/fe163ff8519a06e10000000a114084/frameset.htm
Workflow for Contracts - Workflow for Purchase Orders ( WS14000145 )
http://help.sap.com/saphelp_srm50/helpdata/en/26/0f8b41ed891609e10000000a155106/frameset.htm
SRM Business Workflow - One-step Approval
http://help.sap.com/saphelp_srm50/helpdata/en/8b/4fa9585db211d2b404006094b92d37/frameset.htm
WS14000089
http://help.sap.com/saphelp_srm50/helpdata/en/5a/c5173f5ff48443e10000000a114084/frameset.htm
WS14000075
http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/5a/af5efc85d011d2b42d006094b92d37/frameset.htm
Regards
- Atul

Creating workflow for purchase order release.

Hi friends
I want step by step detail about creation of workflow for purchase order release..
After release purchase order it will goes to the two level of approval..
after that the workflow should be completed...
how can i develope the workflow for that scenario..
Thanks
Gowrishankar

Hi Gowrishankar,
You can get step by step workflow for PO using standard workflow
Release of Purchase Order :WS20000075
And for two levels of approvals you have to configure in SPRO the path is
Purchase Order:
SPRO> Material Management->Purchasing->/Purchase order-->Release procedure ---> Procedure with classification ---> set up procedure with classification ---> double click on Release strategies and Workflow.
If you don't know about this configuration, you have to confirm with your MM consultant.
Thanks and Regards,
Prabhakar Dharmala

Standard smartform for Purchase Order

What is the standard smartforms for purchase order?Where can i find this?Give me print program for the same.

Hi
Preconfigured smartforms are not available on ECC 6.0. You have to either download from service.sap.com or migrate existing script to smartforms.
Regards,
Vishwa.

Searching for Service Orders in the Archive in CRM 5.2

Hi,
I am trying to enable Searching for Service Orders in the Archive in CRM 5.2, in CRM 2007 this is done by a button being provided as standard and the user is able to toggle between views from the advanced search to search in the Archive. This also comes as standard in PCUI for the 5.0 version. But for the life of me I can seem to find how to do this in 5.2 without having a developer write code to enable the search in archive flag of the BTQuery1O we are using the component BT116S_SRVO.
I am trying to use the Archive Search function in SAP WebUi 2006s(5.2) to search for Business Transactions stored on the Archive fiel system.
Thanks for all your help in advance,
Kinika

hi..
we are also using KO8G and settling orders through background processing. In parametres there are options for period, year etc for selection.
I could not understand ur problem. you creat a variant for orders to be settled. if you ar not getting the parameters in KO8G cosult ur ABAP consultant to get it.
kkb/dsp

Require Standard DataSources for Purchase Orders

Hi,
Please provide me the standard datasources for purchase orders to get the data updated automatically in a BI System.
I have to display report containing the purchase orders details of each day.
Regards
Sunil Kumar

Hi,
Following link will give you complete details of purchase order deports and data sources.
http://help.sap.com/saphelp_nw70/helpdata/en/df/cfb839f6a7a307e10000000a11402f/frameset.htm
Regards,
Vishnu

Standard workflow for Service Order

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