Star icon missing in contacts

I cannot find the star icon in the contact list that allows you to identify the contact as a farvorite.  What am I not doing or what is wrong?

Well, I finally found the answer and I knew it would be simple.  If you are in easy mode and that is what the person did that set up the phone for my wife and I the star for favorites will not show up.  In normal mode the star shows up but not in easy mode.  Was only looking for the answer half the day and found it myself.  Thanks
>> Personal information/e-mail reply/headers removed by Verizon Moderator to comply with the Verizon Wireless Terms of Service <<

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