Start botton has no effect

When I push the start (on) button, my computer stays dead. I can hear a faint fan sound in the speaker. Other times it starts. Before this I remember a couple of times recently when it said the battery was low when I had just charged it, but this is happening whether I'm plugged into the wall or not, and the battery is holding its charge. Also, the only apple disk I can find is software install and restore disk 1 (of 2). Can one get replacement disks?
Thanks

I got a reply from Jai at Microsoft via the feedback email:
[email protected]
Hi Mike,
Thanks for reaching out. There is a slider for the Color Scale in the Formatting section of the Layer Settings options. If you move that closer to 0,  the color difference
will be more pronounced for your data set.
Thanks,
jai
My reply was:
Hi Jai
I found that setting in the Layer / Settings / Layer Options, and when it is reduced to about 5% the animation does roughly what I (and I think most people) would expect. 
My product feedback would be that I don't understand the purpose of Color Scale set at 100% - it seems to disable the scaling of color? I can't imagine any scenario where that would be desired.  It seems a poor choice for the default setting.
The name "Color Scale" is also not intuitive.  And finally I find the values counter-intuitive: 5% gives a broad scale while 100% gives no scale at all. 
Thanks
Mike

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