Start over? 5th Generation?

I don't know if my ipod is considered "5th Generation." It's a 30GB I bought a couple of years ago, supposedly it has video capability, but I've never used it.
My question is, Can I start over?
I had a PC when I got it and loaded all of my CDs onto my PC and then onto the ipod. I've never purchased anything from itunes. Over the course of the two + years, my ipod has quit playing a lot of the songs on it. When I pull up the library on the PC, many, many, of the songs have "!" next to them and it doesn't tell me what that means. So I deleted and re-ripped those songs. But eventually, more and more songs get the "!" and stop playing. I'd say about half of the songs on my ipod no longer play.
Now I have a mac and I'd like to just wipe my ipod clean, re-rip all of my CDs to my new mac and start all over. I want to make sure all of my songs stay playable on my ipod so I don't have to keep doing this.
1) how can I safely wipe everything clean and reset the ipod so that no trace of whatever problem was causing all of the "!"s remain.
2) What does the "!" mean? How is it fixed?
3) Is there something I can do while re-ripping my CDs to ensure that I'm not doing something to cause all of the "!"s?
Anything else I'm not thinking of?
Thanks!

*1) how can I safely wipe everything clean and reset the ipod so that no trace of whatever problem was causing all of the "!"s remain.*
Restore the iPod in iTunes on your Mac
*2) What does the "!" mean? How is it fixed?*
It means that iTunes cannot locate the original file, it may have been moved or deleted outside of iTunes. If the file is returned to the location it was in originally iTunes will find it: iTunes: Understanding the Symbols Next to Songs
*3) Is there something I can do while re-ripping my CDs to ensure that I'm not doing something to cause all of the "!"s?*
You could set iTunes to copy everything to the iTunes music folder when you add anything to the library: iTunes for Windows - Importing music and video already on your computer
Adding songs from CDs to your library

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