Start up difficulties and unexpected shutdowns
When starting my Mac Book Pro It often shuts off immediately after the first sound, sounds. I have to try sometimes up to 10 times, before it "holds" and I can use the Mac Book. Other times it shuts down unexpectedly. Any suggestions?
Thanks
Hans J. Brouwers
Hans,
no bravery is required to follow Linc Davis’ suggestion — only determination to solve your problem is required, as well as a helping of prudence to preserve your data, in case your startup difficulties are being caused by a disk which is starting to fail.
Similar Messages
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RAC Node hang and unexpected reboot
Hello friends
We are facing the intermittent issue of node hang and unexpected shutdown of node. This is 2 node rac 10.2.03 running on windows 2003. Here's crsd.log
2009-07-16 17:24:03.058: [ OCRMSG][5252]prom_rpc: CLSC recv failure..ret code 7
2009-07-16 17:24:03.058: [ OCRMSG][5252]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.058: [ COMMCRS][5616]clscsendx: (0000000002AF5C60) Physical connection (0000000003892080) not active
2009-07-16 17:24:03.058: [ OCRMSG][5616]prom_rpc: CLSC send failure..ret code 11
2009-07-16 17:24:03.058: [ OCRMSG][5616]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.105: [ COMMCRS][5252]clscsendx: (0000000002AF5C60) Connection not active
2009-07-16 17:24:03.105: [ OCRMSG][5252]prom_rpc: CLSC send failure..ret code 6
2009-07-16 17:24:03.105: [ OCRMSG][5252]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.105: [ COMMCRS][5616]clscsendx: (0000000002AF5C60) Connection not active
2009-07-16 17:24:03.105: [ OCRMSG][5616]prom_rpc: CLSC send failure..ret code 6
2009-07-16 17:24:03.105: [ OCRMSG][5616]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.152: [ COMMCRS][5252]clscsendx: (0000000002AF5C60) Connection not active
2009-07-16 17:24:03.152: [ OCRMSG][5252]prom_rpc: CLSC send failure..ret code 6
2009-07-16 17:24:03.152: [ OCRMSG][5252]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.168: [ COMMCRS][5616]clscsendx: (0000000002AF5C60) Connection not active
2009-07-16 17:24:03.168: [ OCRMSG][5616]prom_rpc: CLSC send failure..ret code 6
2009-07-16 17:24:03.168: [ OCRMSG][5616]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.215: [ COMMCRS][5252]clscsendx: (0000000002AF5C60) Connection not active
2009-07-16 17:24:03.215: [ OCRMSG][5252]prom_rpc: CLSC send failure..ret code 6
2009-07-16 17:24:03.215: [ OCRMSG][5252]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.215: [ COMMCRS][5616]clscsendx: (0000000002AF5C60) Connection not active
2009-07-16 17:24:03.215: [ OCRMSG][5616]prom_rpc: CLSC send failure..ret code 6
2009-07-16 17:24:03.215: [ OCRMSG][5616]prom_rpc: possible OCR retry scenario
2009-07-16 17:24:03.261: [ COMMCRS][5616]clscsendx: (0000000002AF5C60) Connection not active
2009-07-16 17:24:03.261: [ OCRMSG][5616]prom_rpc: CLSC send failure..ret code 6
2009-07-16 17:24:03.261: [ OCRMSG][5616]prom_rpc: possible OCR retry scenario
Please throw me the light, what may be issue.I suggest you install [ IPD/OS|http://www.oracle.com/technology/products/database/clustering/ipd_download_homepage.html] on you cluster. This will give you all the relevant OS statistics so when a node reboot happens, you can figure out what the state of the nodes was at that time and then fix the problem. The hang is often caused by something other than Oracle RAC.
-
Dear Sirs, owners and managers
Apple Support:
I appreciate the opportunity given to request either always valuable assistance of masters.
It happens that I have been supporting, for some time, inopportune and unexpected shutdowns
of my Mac, with losses mounting and haul what I write in TextEdit.
I ask, in this situation indigestible, a help of you to resolve this anomaly and thus be able to
take back a firm and smooth operation of the MAC.
Sincerely,
Ricardo CutoloGiven your problem statement:
inopportune and unexpected shutdowns of my Mac
Unexpected hard shutdowns are usually either severe operating system corruptions, or they're triggered by hardware errors. Bad memory, bad processors, bad power, bad disk, bad main board, etc.
A likely first step is to archive (back up) your data onto an external disk. Get a good backup.
After that (and possibly a second, verified, external-disk backup), check your system log for any potential clues that might be logged there. If there is nothing obvious, then ensure that all external devices (other than a keyboard and mouse) are disconnected, and see if the problems persist.
If you continue to have problems, then you'll likely have to boot the DVD installer dis and use Disk Utility to wipe the disk, and reinstall Mac OS X Snow Leopard onto the disk, and migrate your archive back in as part of the installation.
If the problems persist after the reinstallation, then it's probably a hardware error with whichever Mac is involved here. If this is a new Mac or under support, call Apple support and see what they have to say. If you have a local Apple store, you'll check with the folks at the Genius Bar for assistance. -
Hi! i have unexpected shutdown problem on my macbook pro.
It happens every time, no matter wich software (programs) iam using at that moment, unexpectedly:
display becoming black, but keyboard still have backlight (caps lock button does not work - lamp does not light), all buttons not working, indicator on the front edge (on the right side) is lit and not flashing. i can only push power button off.
more simptoms
unexpected shutdown happens:
when i am using spase button for preview folders and files
when i am using photoshop
when i am using Spaces
when i am opening Time Machine
when i am reinstalling MacOS and trying set Time Zone
when i am using/not using battery...
after mac boot up or 10-30 min later - whatever, when i am using graphic effects - unexpected shutdown happens
as example you can view my video on youtube: https://www.youtube.com/watch?v=Dyswi5McQ-U
What i am already done:
Reinstalled MacOS
Changed hard drive
Changed memory cards
Resetted SMC
Launched Diagnostic tools (no errors)
Changed power adapter
... and unexpected shutdown still happening
I think, all that because i have problems with my videocard(s). And I think that this is a manufacturing defect.
How i can fix this problem? Can I fix it myself ?
MacBook Pro 6,2 (15 inch, middle 2010)
Intel Core i7 2.66
DDR3 4GBx2 1067
Video NVIDIA GeForce GT 330M
Intel HD
EFI Boot ROM MBP61.0057.B0C
SMC 1.58f17
My Story:
in late 2010 I bought my macbook pro in official shop (Beijing, China). I did not buy an extended warranty. After several month using, I came to the official service (Beijing, China), because I had some problems with usb. Genius man took my computer, and told me that Apple can repair the computer during a few days for free. It was necessary to replace the motherboard. Unfortunately, I did not have a few days those time, cause I had to go to another country. Therefore, I was given a receipt on which I can restore my computer the next time, when I have time. Then I flew to another country. For several years, I have not had the opportunity to come to the Apple store. During all this time, I had a problem with unexpected shutdown. After I came back to China, in 2014, i came to the oficcial service center again. Told my story. They told me that they knew that I appealed about this issue before, but they can not help me because my warranty is over. And i was offered to replace the motherboard for about 5,000 yuan. This is terrible. This repair cost more expensive than buying a new computer with a much more powerful specifications (other computer brands). I am very sad that I bought a new computer, for a long time, to work on it and was unable to use it several years. Now my laptop simply stored in a drawer. When I bought the computer from Apple company, I was hoping to get a quality assistant in my work and life. But I was deceived. I want you to understand me. I am the system administrator. I am working with computers every day. For my clients i always advising to buy Apple computers for the quality and usability. "Shoemaker without shoes" - I would say. I am disappointed with the quality and support. There is nothing worse that when your favorite company denies you.
I know that Apple company launched "MacBook Pro Repair Extension Program for Video Issues", but only for MacBook Pro systems were sold between February 2011 and December 2013. Maybe this is a problem not only for computers released in 2011, but for 2010 too?Hello Durr,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Can anyone help me get all my info that is locked in a NUmbers spreadsheet? I was inputting a lot of info when it started being a little difficult, and then it closed down on me. It now will not open telling me that there is no index in it!!
I need that info and of course it has just happened when I am having problems with loads of houseguests and trying to set up an exhibition. I need that data.
Please help me someone!The proper way to close Firefox is through the File menu "Exit" or the equivalent with the Firefox button.
More detail in item '''#38 Firefox already running '''
of
[http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6) (#fx4interface)]
Firefox already running, to properly shutdown Firefox when closing the last window use File → Exit/Quit (or Firefox button → Exit). Closing Firefox with the [X] in the upper right corner closes the window ("Ctrl+W") but that does not necessarily close Firefox if it has subtasks running. If you want to close and reopen Firefox use the "Restart" within Add-ons if you made a change requiring a restart, or install "[https://addons.mozilla.org/firefox/addon/restartless-restart/ Restartless Restart]" ("Ctrl+Alt+R") which will allow you to take Firefox down and restart without having to check the Windows Task Manager to see if Firefox first actually ended. [http://kb.mozillazine.org/Firefox_hangs Firefox hangs] -
Thinkpad x1 carbon unexpected shutdown and freezing during manual shutdown
Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.
Hi, kuelderrek
Could you possibly go into Event Viewer and look at the Windows Logs, and then take a screenshot of these logs and post them here? I'd also recommend making sure all the drivers for your system are up to date, just to make sure they are not causing any issues. You can find all the drivers for your system here.
Best,
Adam
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it. -
I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."
Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
PS5 starts the error message unexpected / unexplained problem and quits
PS% starts, then error message "unexpected problem" then PS% quits.
Computer = MacBook Pro, 2011 model, 2.3 GHz Intel, 4 GB memory
have not used PS5 for about two years,
when I initially tried to open, received message that I needed to load JAVA for OSX 2014-001. Did that
PS5 is ver. 12.1x200110328 r. 145
Help. No chat service available.
patPlease clarify: do you really mean the over a decade-old, archaic, obsolete Photoshop 5.x, or are you referencing Photoshop CS5?
If the latter, please don't refer to it as "PS5". Are you sure you are trying to start Photoshop in 64-bit mode? Photoshop CS5 is the only Mac version that ever offered a choice between 32-bit and 64-bit modes.
In 32-bit mode, Photoshop CS5 can only have access to a very limited amount of RAM.
Your 4 GB of RAM are very, very little RAM these days. You don't even mention the exact version of your OS.
Also, give machine details:
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
After an unexpected shutdown, dispatcher not start.
Dear senior...
dispatcher has problem.
I don't corrective log off and have shutdown.
After all, dispather don't start.
I need to advice.
Have a nice weekend!
trc file: "dev_disp", trc level: 1, release: "700"
sysno 00
sid NSP
systemid 560 (PC with Windows NT)
relno 7000
patchlevel 0
patchno 23
intno 20050900
make: multithreaded, ASCII
pid 2368
Sat Feb 10 10:52:31 2007
kernel runs with dp version 202(ext=109) (@(#) DPLIB-INT-VERSION-202)
length of sys_adm_ext is 360 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 2368) [dpxxdisp.c 1226]
shared lib "dw_xml.dll" version 23 successfully loaded
shared lib "dw_xtc.dll" version 23 successfully loaded
shared lib "dw_stl.dll" version 23 successfully loaded
shared lib "dw_gui.dll" version 23 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
Sat Feb 10 10:52:34 2007
WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0012.qqq.nxst) took 3 seconds
Sat Feb 10 10:52:40 2007
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 6 seconds
***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5209]
MtxInit: 30000 0 0
Sat Feb 10 10:52:41 2007
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpShMCreate: sizeof(wp_adm) 6160 (880)
DpShMCreate: sizeof(tm_adm) 3351072 (16672)
DpShMCreate: sizeof(wp_ca_adm) 1200 (60)
DpShMCreate: sizeof(appc_ca_adm) 1200 (60)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
DpShMCreate: sizeof(comm_adm) 528048 (1048)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1076)
DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 04D70040, size: 3951144)
DpShMCreate: allocated sys_adm at 04D70040
DpShMCreate: allocated wp_adm at 04D71978
DpShMCreate: allocated tm_adm_list at 04D73188
DpShMCreate: allocated tm_adm at 04D731B8
DpShMCreate: allocated wp_ca_adm at 050A53D8
DpShMCreate: allocated appc_ca_adm at 050A5888
DpShMCreate: allocated comm_adm at 050A5D38
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 05126BE8
DpShMCreate: allocated gw_adm at 05126C28
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 05126C58
DpShMCreate: allocated wall_adm at 05126C60
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
MM diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 127 blocks reserved for free list.
ES initialized.
Sat Feb 10 10:52:42 2007
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( ncfp) [dpxxdisp.c 11163]
CCMS: alert/MONI_SEGM_SIZE = 0 monitoring and alerting switched off.
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]
DpMsgAdmin: Set patchno for this platform to 23
Release check o.K.
Sat Feb 10 10:53:22 2007
ERROR => W0 (pid 2428) died [dpxxdisp.c 13743]
ERROR => W1 (pid 3604) died [dpxxdisp.c 13743]
ERROR => W2 (pid 3616) died [dpxxdisp.c 13743]
my types changed after wp death/restart 0x9f --> 0x9e
ERROR => W3 (pid 3624) died [dpxxdisp.c 13743]
my types changed after wp death/restart 0x9e --> 0x9c
ERROR => W4 (pid 3628) died [dpxxdisp.c 13743]
my types changed after wp death/restart 0x9c --> 0x98
ERROR => W5 (pid 1756) died [dpxxdisp.c 13743]
my types changed after wp death/restart 0x98 --> 0x90
ERROR => W6 (pid 3640) died [dpxxdisp.c 13743]
my types changed after wp death/restart 0x90 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
killing W0-2428 (SIGUSR2)
ERROR => DpWpKill(2428, SIGUSR2) failed [dpxxtool.c 2656]
killing W1-3604 (SIGUSR2)
ERROR => DpWpKill(3604, SIGUSR2) failed [dpxxtool.c 2656]
killing W2-3616 (SIGUSR2)
ERROR => DpWpKill(3616, SIGUSR2) failed [dpxxtool.c 2656]
killing W3-3624 (SIGUSR2)
ERROR => DpWpKill(3624, SIGUSR2) failed [dpxxtool.c 2656]
killing W4-3628 (SIGUSR2)
ERROR => DpWpKill(3628, SIGUSR2) failed [dpxxtool.c 2656]
killing W5-1756 (SIGUSR2)
ERROR => DpWpKill(1756, SIGUSR2) failed [dpxxtool.c 2656]
killing W6-3640 (SIGUSR2)
ERROR => DpWpKill(3640, SIGUSR2) failed [dpxxtool.c 2656]
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:32 2007
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long) Sat Feb 10 01:53:32 2007
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 2428 Ended no 1 0 0
1 DIA 3604 Ended no 1 0 0
2 DIA 3616 Ended no 1 0 0
3 UPD 3624 Ended no 1 0 0
4 ENQ 3628 Ended no 1 0 0
5 BTC 1756 Ended no 1 0 0
6 SPO 3640 Ended no 1 0 0
Dispatcher Queue Statistics Sat Feb 10 01:53:32 2007
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
2
2000
6
6
--------++++--
+
DIA
4
4
2000
4
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 11
wake_evt_udp_now 0
wake events total 7, udp 6 ( 85%), shm 1 ( 14%)
since last update total 7, udp 6 ( 85%), shm 1 ( 14%)
Dump of tm_adm structure: Sat Feb 10 01:53:32 2007
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Sat Feb 10 01:53:32 2007
=============================
Slots: 20, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:37 2007
NiISelect: TIMEOUT occured (5000ms)
Shutdown server ...
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes
Stop gateway
killing process (3484) (SOFT_KILL)
Stop icman
killing process (3548) (SOFT_KILL)
Terminate gui connections
wait for end of work processes
wait for end of gateway
[DpProcDied] Process lives (PID:3484 HANDLE:1628)
waiting for termination of gateway ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:38 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died (PID:3484 HANDLE:1628)
wait for end of icman
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:39 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:40 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:41 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:42 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:43 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:44 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:45 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:46 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:47 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:48 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process lives (PID:3548 HANDLE:1644)
waiting for termination of icman ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1665
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Sat Feb 10 10:53:49 2007
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died (PID:3548 HANDLE:1644)
NiIMyHostName: hostname = 'ncfp'
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 189 bytes
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=562,pac=1,MESG_IO)
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name -, type 4, key -
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 11447]
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiBufISelUpdate: new MODE -- (r-) for hdl 2 in set0
SiSelNSet: set events of sock 1588 to: ---
NiBufISelRemove: remove hdl 2 from set0
SiSelNRemove: removed sock 1588 (pos=2)
SiSelNRemove: removed sock 1588
NiSelIRemove: removed hdl 2
MBUF state OFF
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/20/7
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 14)
MBUF component DOWN
NiICloseHandle: shutdown and close hdl 2 / sock 1588
NiBufIClose: clear extension for hdl 2
MsIDetach: detach MS-system
cleanup EM
EsCleanup ....
EmCleanup() -> 0
Es2Cleanup: Cleanup ES2
***LOG Q05=> DpHalt, DPStop ( 2368) [dpxxdisp.c 9836]
Good Bye .....Thanks a lot..
trc file: "dev_w0", trc level: 1, release: "700"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, MJ
B
B Sat Feb 10 10:52:42 2007
B create_con (con_name=R/3)
B Loading DB library 'C:\usr\sap\NSP\DVEBMGS00\exe\dbsdbslib.dll' ...
B Library 'C:\usr\sap\NSP\DVEBMGS00\exe\dbsdbslib.dll' loaded
B Version of 'C:\usr\sap\NSP\DVEBMGS00\exe\dbsdbslib.dll' is "700.08", patchlevel (0.19)
B New connection 0 created
M sysno 00
M sid NSP
M systemid 560 (PC with Windows NT)
M relno 7000
M patchlevel 0
M patchno 23
M intno 20050900
M make: multithreaded, ASCII
M pid 2428
M
M kernel runs with dp version 202(ext=109) (@(#) DPLIB-INT-VERSION-202)
M length of sys_adm_ext is 360 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 2428) [dpxxdisp.c 1288]
I MtxInit: 30000 0 0
M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M DpShMCreate: sizeof(wp_adm) 6160 (880)
M DpShMCreate: sizeof(tm_adm) 3351072 (16672)
M DpShMCreate: sizeof(wp_ca_adm) 1200 (60)
M DpShMCreate: sizeof(appc_ca_adm) 1200 (60)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
M DpShMCreate: sizeof(comm_adm) 528048 (1048)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm) 0 (72)
M DpShMCreate: sizeof(vmc_adm) 0 (1076)
M DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)
M DpShMCreate: sizeof(gw_adm) 48
M DpShMCreate: SHM_DP_ADM_KEY (addr: 04D70040, size: 3951144)
M DpShMCreate: allocated sys_adm at 04D70040
M DpShMCreate: allocated wp_adm at 04D71978
M DpShMCreate: allocated tm_adm_list at 04D73188
M DpShMCreate: allocated tm_adm at 04D731B8
M DpShMCreate: allocated wp_ca_adm at 050A53D8
M DpShMCreate: allocated appc_ca_adm at 050A5888
M DpShMCreate: allocated comm_adm at 050A5D38
M DpShMCreate: system runs without file table
M DpShMCreate: allocated vmc_adm_list at 05126BE8
M DpShMCreate: allocated gw_adm at 05126C28
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 05126C58
M DpShMCreate: allocated wall_adm at 05126C60
X EmInit: MmSetImplementation( 2 ).
X MM diagnostic options set: 0
X <ES> client 0 initializing ....
X Using implementation flat
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M ThInit: running on host ncfp
M
M Sat Feb 10 10:52:43 2007
M calling db_connect ...
C
C DBSDBSLIB : version 700.08, patch 0.019 (Make PL 0.23)
C MAXDB shared library (dbsdbslib) patchlevels (last 10)
C (0.019) UPDSTAT optimized (note 870327)
C (0.010) MaxDB DBSL patch collection 1 2005 (note 850830)
C (0.009) New stream compression available with LVC 7.6.0 b12 (note 835809)
C (0.008) Support of SDBUPDEXCL (note 847616)
C (0.005) Switch stream compression on/off (note 835809)
C (0.005) ITAB stream handling optimized (note 835809)
C
C
C Loading SQLDBC client runtime ...
C SQLDBC SDK Version : SQLDBC.H 7.6.0 BUILD 002-121-083-965
C SQLDBC Library Version : libSQLDBC 7.6.0 BUILD 018-123-113-357
C SQLDBC client runtime is MaxDB 7.6.0.018 CL 113357
C INFO : SQLOPT= -I 0 -t 0
C Try to connect (DEFAULT) on connection 0 ...
C *** ERROR => Connect to database failed, rc = -10709 (Connection failed (RTE:database not running))
[dbsdbsql.cpp 118]
B ***LOG BV3=> severe db error -10709 ; work process is stopped [dbsh#1 @ 1195] [dbsh 1195 ]
B ***LOG BY2=> sql error -10709 performing CON [dblink#3 @ 431] [dblink 0431 ]
B ***LOG BY0=> Connection failed (RTE:database not running) [dblink#3 @ 431] [dblink 0431 ]
M ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c 1391]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 9995]
M
M Info for wp 0
M
M stat = 4
M reqtype = 1
M act_reqtype = -1
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source = 255
M last_tid = 0
M last_mode = 0
M semaphore = 0
M act_cs_count = 0
M control_flag = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M vm = V-1
M
M *****************************************************************************
M *
M * LOCATION SAP-Server ncfp_NSP_00 on host ncfp (wp 0)
M * ERROR ThInit: db_connect
M *
M * TIME Sat Feb 10 10:52:43 2007
M * RELEASE 700
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 10180
M * COUNTER 1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 720]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 260]
M Entering ThSetStatError
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 2428) [dpnttool.c 327] -
my photoshop cc not you boot and I get a notice that says failed to start due to an unexpected end of file
See here:
Unexpected end-of-file -
I am having problems shutting down my MacBook Pro. I go to the apple and click shutdown or restart, it appears the shutdown process starts, the screen goes blue and the little circle keeps going round and round, but nothing happens even after 30 minutes.
Make sure you quit all your applications before shutting down.
And try resetting the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC) -
Unexpected shutdowns and loss of internet connectivity on brand new 420t
Hi,
I was experiencing unexpected shutdowns (would see safe mode choices when turned PC back on) and also intermittent internet connectivity issues.
To Fix:
In device manager, I turned off the option in the Realtek Network Controller Power management tab to allow the computer to turn off this device to save power.
It's been working like a charm so far (2 days). I'm not so sure HP should be building PCs with this option set. There are no updates that I haven't installed either. PC still sleeps (can see nic lights go off) and wakes up just fine.
Other that that we really like this PC...Beats Audio wasn't impressive with only the internal speakers, then I tried a good set of external tweeters and a subwoofer and then it was realized.
Hope this helps someone.Troy,
Thanks for the suggestion. It sounds like you've heard that others have had this problem. Is that right?
And are you suggesting that the kernel panics and the loss of Internet connection are related? They often happen independently of one another.
Claire -
What causes unexpected shutdown and restarts
ok last night my IPhone was really hot so I looked at it and it said 20% battery and it gave me the full battery sing. So I unplugged it than I shut it down for like 30 min and turn back on than I start charging it and talking on Skype with it. So before I went to bed. I shut it down and then when I woke up this morning I went to go plug it in. Than I got the Apple Logo when you first turn it on and then like 15 to 20 sec latter it turn off for no reason and it repeats that over again. I can’t get pass the Apple logo without restarting.
yeah it worked some what. it went in to and now i cant get out i need to get in to. you would not know how to get out of RECOVERY mod and in to DFU mode?
-
Image creation with MDT task sequence- "Windows has recovered from an unexpected shutdown"
I'm using MDT 2012 U1 to build and capture a Windows 7 x86 image for deployment with ConfigMgr 2012 SP1. I'm using the standard client task sequence in MDT.
The MDT task sequence consistently fails after the reboot in the "Postinstall" group. The install OS, Copy Scripts, Configure, Inject Drivers, Next Phase, and Restart Computer tasks all execute successfully, then the MDT-initiated reboot
completes successfully. There is nothing else helpful in the SMSTS.LOG, these are the last entries in the log:
Successfully complete the action (Restart Computer) with the exit win32 code 0
Sending status message
Executing in non SMS standalone mode. Ignoring send a task execution status message request
Set a global environment variable _SMSTSLastActionRetCode=0
Set a global environment variable _SMSTSLastActionSucceeded=true
Expand a string %_SMSTSMDataPath%\Logs
Deleting file without retrying
The error message on the reference computer says, "Windows has recovered from an unexpected shutdown" along with "An existing in-progress deployment was found but is not in an expected state. Would you like to ignore this in-progress
deployment and start a new one?"
I have found one post that suggested modifying customsettings.ini with HideShell=Yes, which I tried. It didn't help.
I am not sure why MDT thinks the reboot was unexpected? Has anybody run into this? What steps can I take to narrow down the problem?
Any help/suggestions are appreciated.
Thanks,
FPThanks for your reply Phil.
Setuperr.log is empty, zero bytes. Setupact.log looks good to me, it has these entries at the end:
OrchestrateUpdateImageState: Updating image state from [IMAGE_STATE_UNDEPLOYABLE] --> [Image_State_Complete]
OOBELdr.exe exiting with code [0x0]...
Process exited with exit code [0x0]
c:\windows\panther\SetupInfo succeeded.
c:\windows\panther\setupinfo.
Windeploy.exe exiting with code [0x0]
SetupSQM Started
Panther path is C:\windows\Panther
SQM not opted in
SetupSQM is finished
Our image environment was created during an MCS Engagement, so we have the solution pack and there are many variables in customsettings.ini. I will need to find out how to narrow this down but I'm not finding a log file that tells me where it's choking...
Any suggestions are appreciated.
Thanks,
FP -
SBS 2011 VM regular unexpected shutdowns, unable to find cause.
Hi,
I have an SBS 2011 virtual machine running on ESXi 5.5 / HP DL380 G7. This particular VM is reporting unexpected shutdowns at regular intervals, at first it happened once or twice every few months but in the last few weeks it has started happening every
2 days between 1am and 2am.
There are other VM's on this server that are not effected.
The event logs don't report anything suspicious until after the unexpected shutdown when I get the unexpected shutdown errors.
Steps I have taken so far to isolate the issue are as follows.
1. update the firmware on the HP server.
2. update ESXi from 5.1 to 5.5
Unfortunately these steps have made no difference. Any idea on what might be causing the SBS 2011 VM and not the others to have this problem? It runs a rather large exchange database and all these unexpected shutdowns are a cause for concern.
Regards,
PMThanks for the suggestions,
AV updates take place between 7pm and 11pm at hourly intervals (previously hourly all day)
We use Shadowprotect for our backups and an incremental backup it taken on an hourly basis between 8am and 6pm, Monday to Friday, a full backup takes place on a Saturday afternoon.
I've gone through the system logs and tried to compare what's happening at the time of the crash on the days it did/didn't happen and have noted the differences below.
Between 1:00am and 1:30am on a day the server didn't crash there are GroupPolicy Event ID 1500's in the System logs and not much else.
on the days ( this morning ) it did crash there are those same 1500's as well as some Service Control Manager Event ID 7036's in the System logs immediately after a group policy update of 7 objects. The 7036's are as follows.
30/03/2015 1:05:05 AM Service Control Manager
7036 The Portable Device Enumerator Service service entered the running state.
30/03/2015 1:05:06 AM Service Control Manager
7036 The Windows Defender service entered the running state.
30/03/2015 1:05:07 AM Service Control Manager
7036 The Windows Defender service entered the stopped state.
30/03/2015 1:07:05 AM Service Control Manager
7036 The Portable Device Enumerator Service service entered the stopped state.
There are then some more 1500's until 1:25am then at 1:28am I get Event ID 12 The operating system started at system time 2015-03-29T14:58:12.109999300Z
The application logs seem more promising, see the screenshots below. First where the server didn't crash and second where it did. (crash was at ~1:26am)
App Event Logs no crash - http://i.imgur.com/fseIrZ1.png
App Event Logs crash - http://i.imgur.com/90wsbjX.png
See - http://pastebin.com/ZH1L3LQu for details of the application logs that lead up to the crash.
I have since removed the certificate 805XXXXXXXXXXXXXXXXXXX
I have not yet removed certificate 114XXXXXXXXXXXXXXXXXXX
as I get the following error in EMS
The internal transport certificate cannot be removed because that would cause the Microsoft Exchange Transport service
to stop. To replace the internal transport certificate, create a new certificate. The new certificate will automaticall
y become the internal transport certificate. You can then remove the existing certificate.
+ CategoryInfo : InvalidArgument: (:) [Remove-ExchangeCertificate], InvalidOperationException
+ FullyQualifiedErrorId : 787BD31B,Microsoft.Exchange.Management.SystemConfigurationTasks.RemoveExchangeCertificate
I have not yet followed up on this, and I'm unsure if it's related.
There is no unusual performance issues or memory use, there is 76.6GB free on this VM.
Regards,
PM
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