START-UP FAILURE with N73

Hello!
What will I do, I cannot use my phone (N73) It says START-UP FAILED CONTACT THE RETAILER.Please help me and I hope to find the solution soon. Thanks and have a nice day out there!

When you power a phone on, it performs a Self test on various parts (signals between chips, software checks etc).
If any of these tests fail you will get the "Phone Startup Failed" error you see.
You really need to take the phone to a service center so they can see what has caused the failure and repair it.
At best it will require a software reflash, otherwise it will be a hardware fault
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)

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    /opt/bea/Java5/jdk1.5.0_17/bin/java -server -Xms2048m -Xmx2048m -XX:MaxPermSize=128m -da -Dplatform.home=/opt/bea/bea91/weblogic91 -Dwls.home=/opt/bea/bea91/weblogic91/server -Dwli.home=/opt/bea/bea91/weblogic91/integration -Dweblogic.management.discover=true -Dweblogic.ProductionModeEnabled=true -Dwlw.iterativeDev=false -Dwlw.testConsole=false -Dwlw.logErrorsToConsole= -Dcom.sun.xml.namespace.QName.useCompatibleSerialVersionUID=1.0 -Djava.security.auth.login.config=/opt/bea/bea91/alsr21/conf/jaas.config -Dweblogic.ext.dirs=/opt/bea/bea91/patch_weblogic910/profiles/default/sysext_manifest_classpath -Dweblogic.Name=zsoaLAALSRAdminServer -Djava.security.policy=/opt/bea/bea91/weblogic91/server/lib/weblogic.policy weblogic.Server
    <Dec 23, 2008 11:02:49 AM PST> <Notice> <WebLogicServer> <BEA-000395> <Following extensions directory contents added to the end of the classpath:
    /opt/bea/bea91/user_projects/domains/zsoaLALASRDomain/lib/db2jcc2.jar:/opt/bea/bea91/user_projects/domains/zsoaLALASRDomain/lib/db2jcc_license_cu2.jar>
    <Dec 23, 2008 11:02:49 AM PST> <Info> <WebLogicServer> <BEA-000377> <Starting WebLogic Server with Java HotSpot(TM) Server VM Version 1.5.0_17-b04 from Sun Microsystems Inc.>
    <Dec 23, 2008 11:02:50 AM PST> <Info> <Management> <BEA-141107> <Version: WebLogic Server 9.1 Mon Dec 12 19:26:33 EST 2005 689178 >
    <Dec 23, 2008 11:02:53 AM PST> <Info> <WebLogicServer> <BEA-000215> <Loaded License : /opt/bea/bea91/license.bea>
    <Dec 23, 2008 11:02:53 AM PST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
    <Dec 23, 2008 11:02:53 AM PST> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool>
    <Dec 23, 2008 11:02:53 AM PST> <Notice> <Log Management> <BEA-170019> <The server log file /opt/bea/bea91/user_projects/domains/zsoaLALASRDomain/servers/zsoaLAALSRAdminServer/logs/zsoaLAALSRAdminServer.log is opened. All server side log events will be written to this file.>
    <Dec 23, 2008 11:02:53 AM PST> <Error> <Socket> <BEA-000438> <Unable to load performance pack. Using Java I/O instead. Please ensure that libmuxer library is in :'/opt/bea/Java5/jdk1.5.0_17/jre/lib/i386/server:/opt/bea/Java5/jdk1.5.0_17/jre/lib/i386:/opt/bea/Java5/jdk1.5.0_17/jre/../lib/i386:/opt/bea/bea91/patch_weblogic910/profiles/default/native:/opt/bea/bea91/weblogic91/server/native/linux/x86_64:/opt/bea/bea91/weblogic91/server/native/linux/x86_64/oci920_8'
    >
    <Dec 23, 2008 11:02:54 AM PST> <Notice> <Security> <BEA-090082> <Security initializing using security realm myrealm.>
    <Dec 23, 2008 11:02:56 AM PST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STANDBY>
    <Dec 23, 2008 11:02:56 AM PST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
    INFO: com.systinet.wasp.WaspImpl - Starting Systinet Server for Java/6.0 (Java/1.5.0_17; Linux/2.6.9-78.0.1.ELsmp; build SSJ-6.0-20060622-1136)
    INFO: com.systinet.wasp.monitoring.LogEventModule - Starting event management
    INFO: log4j.Log4JAdapter - Events Log File: /opt/bea/bea91/user_projects/domains/zsoaLALASRDomain/servers/zsoaLAALSRAdminServer/tmp/_WL_user/registry/4rin9e/public/systinetRegistry_logEvents.log
    INFO: log4j.Log4JAdapter - Error Events Log File: /opt/bea/bea91/user_projects/domains/zsoaLALASRDomain/servers/zsoaLAALSRAdminServer/tmp/_WL_user/registry/4rin9e/public/systinetRegistry_errorEvents.log
    INFO: com.idoox.config.xml.ConfigStore - Starting configStore with savingPeriod 2000
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [system][http://systinet.com/wasp/app/core_services_client][core_services_client][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [system][http://systinet.com/wasp/app/builtin_serialization][builtin_serialization][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [system][http://systinet.com/wasp/app/security_providers][security_providers][1.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [system][http://systinet.com/wasp/app/uddi/redirect/5.0][uddi-redirect][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/wasp/app/uddi/6.0][UDDI-services][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/statistics/5.0][Statistics-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/xslt2uddi/v3/5.5][UDDIClient-xslt2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/api/ext/5.0][UDDIClient-ext][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/approval_production/5.0][Approval-production-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/wsdl2uddi/v3/5.5][UDDIClient-wsdl2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/approval_management/5.0][Approval-management-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/configuratorCluster/5.0][Configurator-cluster-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/replication/v3/5.0][Replication-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/subscription/listener/v3/5.0][UDDIClient-subscription-listener-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/approval/5.0][Approval-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/taxonomy/v3/5.5][Taxonomy-client-v31][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/inquiryUI/6.0][UDDIClient-v3-ui][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/validate-values/v1/5.0][UDDIClient-validate-values-v1][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/custody/v3/5.0][UDDIClient-custody-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/subscription/v3/ext/6.0][UDDIClient-subscription-v3-ext][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/administrationUtils/5.5][AdministrationUtils-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/wasp/app/bsc/web/6.0][bsc][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/transformer_kr/5.5][Transformer-kr-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/v3/5.0][UDDIClient-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/wsdl2uddi/v2/5.0][UDDIClient-wsdl2uddi-v2][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/validate-values/v2/5.0][UDDIClient-validate-values-v2][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/v3_ext/5.0][UDDIClient-v3_ext][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/xml2uddi/v3/5.5][UDDIClient-xml2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/value-set-caching/v3/5.0][UDDIClient-value-set-caching-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/xsd2uddi/v3/5.5][UDDIClient-xsd2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/wasp/app/uddi/web/6.0][UDDI-web][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/approval_checker/5.0][Approval-checker-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/category/v3/5.5][Category-client-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/group/5.5][Group-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/subscription/v3/5.0][UDDIClient-subscription-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/v2/5.0][UDDIClient-v2][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/configurator/5.0][Configurator-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/permission/5.5][Permission-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/taxonomy/v3/5.0][Taxonomy-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/v1/5.0][UDDIClient-v1][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/account/5.5][Account-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client/value-set-validation/v3/5.0][UDDIClient-value-set-validation-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Registering package [uddi][http://systinet.com/uddi/client-core/5.0][Client-core][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [system][http://systinet.com/wasp/app/core_services_client][core_services_client][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [system][http://systinet.com/wasp/app/builtin_serialization][builtin_serialization][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [system][http://systinet.com/wasp/app/uddi/redirect/5.0][uddi-redirect][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [system][http://systinet.com/wasp/app/security_providers][security_providers][1.0]
    INFO: com.idoox.wasp.security.server.SecurityModule - SecurityModule starts.
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client-core/5.0][Client-core][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/statistics/5.0][Statistics-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/approval_management/5.0][Approval-management-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/replication/v3/5.0][Replication-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/transformer_kr/5.5][Transformer-kr-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/v3/5.0][UDDIClient-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/v2/5.0][UDDIClient-v2][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/configurator/5.0][Configurator-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/v1/5.0][UDDIClient-v1][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/account/5.5][Account-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/xslt2uddi/v3/5.5][UDDIClient-xslt2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/api/ext/5.0][UDDIClient-ext][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/wsdl2uddi/v3/5.5][UDDIClient-wsdl2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/inquiryUI/6.0][UDDIClient-v3-ui][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/custody/v3/5.0][UDDIClient-custody-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/administrationUtils/5.5][AdministrationUtils-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/v3_ext/5.0][UDDIClient-v3_ext][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/xml2uddi/v3/5.5][UDDIClient-xml2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/value-set-caching/v3/5.0][UDDIClient-value-set-caching-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/xsd2uddi/v3/5.5][UDDIClient-xsd2uddi-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/category/v3/5.5][Category-client-v3][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/subscription/v3/5.0][UDDIClient-subscription-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/taxonomy/v3/5.0][Taxonomy-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/value-set-validation/v3/5.0][UDDIClient-value-set-validation-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/approval/5.0][Approval-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/wsdl2uddi/v2/5.0][UDDIClient-wsdl2uddi-v2][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/validate-values/v2/5.0][UDDIClient-validate-values-v2][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/configuratorCluster/5.0][Configurator-cluster-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/validate-values/v1/5.0][UDDIClient-validate-values-v1][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/group/5.5][Group-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/permission/5.5][Permission-client][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/subscription/listener/v3/5.0][UDDIClient-subscription-listener-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/subscription/v3/ext/6.0][UDDIClient-subscription-v3-ext][6.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/taxonomy/v3/5.5][Taxonomy-client-v31][5.5]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/approval_checker/5.0][Approval-checker-client-v3][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/uddi/client/approval_production/5.0][Approval-production-client][5.0]
    INFO: com.systinet.wasp.admin.PackageRepositoryImpl - Loading package [uddi][http://systinet.com/wasp/app/uddi/6.0][UDDI-services][6.0]
    [Fatal Error] account_list.xml:1:1: Premature end of file.
    <Dec 23, 2008 11:03:04 AM PST> <Error> <HTTP> <BEA-101216> <Servlet: "Registry Servlet" failed to preload on startup in Web application: "registry.war".
    java.lang.ExceptionInInitializerError
    at java.lang.Class.forName0(Native Method)
    at java.lang.Class.forName(Class.java:242)
    at com.systinet.uddi.security.destination.DestinationSecurityModule.load(DestinationSecurityModule.java:25)
    at com.idoox.wasp.ModuleRepository.loadModule(ModuleRepository.java:120)
    org.xml.sax.SAXParseException: Premature end of file.
    at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
    at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
    at com.idoox.config.xml.XMLConfigurator.prepareConfigFile(XMLConfigurator.java:575)
    at com.idoox.config.xml.XMLConfigurator.init(XMLConfigurator.java:420)
    at com.idoox.config.xml.XMLConfigurator.init(XMLConfigurator.java:333)
    Truncated. see log file for complete stacktrace
    >
    <Dec 23, 2008 11:03:04 AM PST> <Error> <Deployer> <BEA-149231> <Unable to set the activation state to true for the application 'registry'.
    weblogic.application.ModuleException: [HTTP:101216]Servlet: "Registry Servlet" failed to preload on startup in Web application: "registry.war".
    <Dec 23, 2008 11:03:04 AM PST> <Notice> <WebLogicServer> <BEA-000329> <Started WebLogic Admin Server "zsoaLAALSRAdminServer" for domain "zsoaLALASRDomain" running in Production Mode>
    <Dec 23, 2008 11:03:04 AM PST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RUNNING>
    <Dec 23, 2008 11:03:04 AM PST> <Notice> <WebLogicServer> <BEA-000360> <Server started in RUNNING mode>
    Exception in thread "Timer-3" java.lang.NoClassDefFoundError: com/systinet/wasp/webservice/FinalizationSupport
    at com.systinet.wasp.ServiceManagerImpl$ReferenceQueueCleaner.run(ServiceManagerImpl.java:2617)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)

    I discovered, that the problem is probably caused by a collection, which is returned by a findBy method.
    see detail of exception:
    Caused by: javax.xml.bind.JAXBException: com.sun.xml.bind.v2.runtime.IllegalAnnotationsException: 1 counts of IllegalAnnotationExceptions
    java.util.Collection is an interface, and JAXB can't handle interfaces.
    this problem is related to the following location:
    at java.util.Collection
    When I deploy an simple WS (summerizing 2 numbers) it is deployed fine and the WS is up and running.
    Does anyone has experienced a similar problem? I want to expose the functionality of my BO methods in order to set up a small POC.
    Can anyone please help?
    Thanks & Regards,
    Michael
    null

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    MEDIA12899: AUDIO/VIDEO: Unknown MIME type.
    --- Message: MEDIA_ERR_SRC_NOT_SUPPORTED (0x887A0004)
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    8.10.14141.167, untested
    8.10.14147.180, untested
    8.10.14157.200, untested
    8.10.14176.243, NOKIA Lumia 830, fails to stream, tested with two devices
    8.10.14192.280, untested
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    8.10.14219.341, NOKIA Lumia 920, streams successfully
    8.10.14226.359, BLU WIN HD W510u, streams successfully
    Windows Phone 8.1
    8.10.12359.845, untested
    8.10.12382.878, untested
    8.10.12393.890, NOKIA Lumia 920, streams successfully
    8.10.12397.895, untested
    8.10.12400.899, NOKIA Lumia 530, streams successfully
    Note, one of OS versions I've tested fails to stream the PlayReady protected Smooth Streaming content, and five other OS versions I've tested successfully stream the same video content.
    Is this a known issue with a specific version(s) of Windows Phone 8.1?
    Regards,
    Andrew

    Hello,
    0x887A0004 equates to DXGI_ERROR_UNSUPPORTED. This error is usually generated when you are trying to use Direct3D features that are not supported. Different devices support different D3D features since they contain different video hardware. It is possible
    that a hardware feature that is required by the license is not supported in the hardware / driver of the device. I would recommend that you check the license and make sure that it does not contain any hardware specific requirements such as HDCP.
    In other words try playing content with the least restrictive license and see if it works for you.
    I hope this helps,
    James
    Windows SDK Technologies - Microsoft Developer Services - http://blogs.msdn.com/mediasdkstuff/

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