Start up problem, white screen. Can you help?
Hello, this problem starts with a freeze up normally waking from sleep mode. Hard restart get fan noise,start up noise, white/gray screen with/out the apple or wheel and that is as far as it gets. Once in a while (like 2 in 4 days) it will boot completely. I have run disk utility 3 times, with it finding and fixing errors twice and none once. I have reset pram, I have tried booting booting from disc (holding c down while starting up) with no change. I have reset the sm by leaving the thing unplugged over night. I am in a small town with out a apple store and only one service center with a huge backlog! can anyone help? Oh and I have reinstalled osx and restored from timemachine 3 times and this still happens:-(
Thanks, I failed to write down the errors, but i do recall them coming up while checking the catalog hierarchy...not much help I know. Thanks for the system test tip, but fond no problem. would the power supply cause the top of the computer to heat up? I just noticed it seems to be hot. I have put a fan blowing on it, to help for now. Keep in mind that I could have just never noticed this before! Here is my last question, I have always purchased apple care, a search shows nothing registered for this computer. I moved about 6 months ago and have no clue where the box with my apple care would be. I can not find my purchase receipt. I recall the apple store emailing it to me, but alas, I cannot find it. Do they keep records of these things? Thank you again for all of your help!
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HTH
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@
Let's look further into this hd96rk! There is no way to complete an alternate reset on this device. I suggest removing/inserting the battery here http://vz.to/U6oTLQ in effort to resolve this. Thank you.
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