Start up questions

I use HP Photo Essential 3.5 to download pics from my camera on my PC w/home XP.  I visited a HP support center and added current updates.  Now when I start up my computer MicroSoft Installer tries to in stall a file "HPPhotosmartessental.msi" along with a msg "try again" " change the path' none of the instr work.  The msg also includes this is a network resource pkg.  I found other with identical problem--no one has a solition---someone kindly HELP

Hello again solkes,
Since the file folder containing the file you wish to delete is not visible, I will need to know:
The Product and Model Number of your desktop computer.
If you have a Restore Point created before you updated HP Photo Essential 3.5.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If HP Photo Essential 3.5 came installed on your computer, or if it was added later on. 
Please re-post with the necessary information, this way I will be able to analyze this issue for you in greater detail. I look forward to your reply!
Cheers!  
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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