Start up slow, freezes regularly
My MacBook Pro (13inch, late 2011) is taking a very long time to start up (up to ten minutes), and then it is freezing every few minutes, making it very difficult to do anything. Does anyone know what the problem could be? I would be so grateful for help with this!
freyafromvic,
there are a few possible causes. Try resetting your MacBook Pro’s System Management Controller first, since that’s easiest to do: does that make any difference?
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MacBook Pro started running slow and freezing up
Hi,
What are some things I can do when my MacBook Pro starts running slow and freezing up? For example, windows are slow to open, and that pinwheel thing keeps spinning. Clean up tips would be appreciated.
Thanks.tamyc,
You can try resetting your MacBook Pro’s System Management Controller;
You can try booting into Safe mode, to see whether it runs just as slowly (and freezes up) then;
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mishnin wrote:
did that several times but it did not help?
See your other post...
https://discussions.apple.com/message/24486720#24486720 -
Macbook Pro is slow, freezing all the time and has Wi-Fi problems
Hello!
My Macbook Pro started acting kinda strange a couple of weeks ago. It's slow, freezing all the time and constantly connecting and reconnecting to the Wi-Fi network after around half a minute of usage.
Here is the story, as far as I know:
In the start of 2014, pup-up boxes started popping up on my Macbook Pro. They said that I had to enter a password for the Keychain to gain access to a service or something. The odd thing about it was that I had never set up my iCloud Keychain. It just started appearing without me knowing why. Unfortunately, I didn't know the password for this due to the fact that I never set it up. I tried every password combination that could possibly work, but I didn't get through it. I tried different solutions, but nothing worked out. I solved it by simply making a new user account on my Mac. I used this for like 1 month before the whole Mac with all its user started messing itself up.
It might be worth to notice that this secondary-user didn't require a password to log in, so when I closed my Macbook and re-opened it, it would continue where it was left off. This might have been the reason for the Mac sometimes to get really warm while being in my backpack, which might also have caused the problem. I am not sure though.
After using the secondary user for a while, the Mac started acting strange again. This time it was something different. One day, my girlfriend started up my Macbook Pro and noticed that it was extremely slow. I assumed it was just in the need of a restart, but that wasn't it. The computer started freezing all the time at first. It froze when I clicked something in an application, and I had to wait like 10 seconds for it to go back to normal. If I was typing anything on Facebook, it would freeze, but I could still use any other tab of the browser without any problems. However, they would freeze to if I did anything special on other websites. Every other program would also freeze for reasons like typing or clicking on anything.
After a short while, it started being really slow during startup and use. A few days ago, my Macbook Pro also started disconnecting from Wi-Fi networks while trying to load pages. It doesn't disconnect every time, but it does sometimes. It tries to reconnect after that, and if it succeed's, everything is back to normal for a while.
Additionaly, the battery have been draining faster, and when it reached 0%, the computer turned off and closed all the open programs. Normally it has entered Sleep Mode, but not anymore.
Do any of you have any clue what the issue might be?
I have done the following:
- Reset PRAM
- Restore to system defaults
- Installed AVG Antivirus and scanned it
- Repaired and verified disk in Disk Utility.
- Uninstalled Adobe Flash Player.
I hope anyone can help me! I really need my computer for educational use!1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/U.+\/Shared\//b'$'\n''s/(\/Users\/)[^/]+/\1USER/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//g;s/\).*/)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hello, I bought the MY BOOK LIVE by WD. I did setup, according to the instructions. I stored video files in Live Book. When I opened up video file, that I stored in the MY BOOK LIVE folder, it didn't play well. It started play slow an in a few seconds freezed. Why? How can I fix it?
I wanted to buy the external hard drive storage, instead they sold me a sever storage and it doesn't work well.
Should I return it? What shoud I get instead?
Please help!
thank you so much!Hello, I bought the MY BOOK LIVE by WD. I did setup, according to the instructions. I stored video files in Live Book. When I opened up video file, that I stored in the MY BOOK LIVE folder, it didn't play well. It started play slow an in a few seconds freezed. Why? How can I fix it?
I wanted to buy the external hard drive storage, instead they sold me a sever storage and it doesn't work well.
Should I return it? What shoud I get instead?
Please help!
thank you so much! -
My iMac Mid 2010 Has Suddenly Started To Slow Down.
Hello,
My iMac has suddenly started to slow down. It was fine just a week ago.. Login time has increased, Applications take a while to start and they can sometimes make my computer unresponsive.
Finder freezes and so does safari.
I have deleted ALOT of old files and things i don't use anymore. I deleted my Windows Partition. I have also tried my options in disk utility but it seems to have not no effect. I also re-installed Mavericks.
I don't know what else to try. Please let me know if there is anything i haven't tried.
Specs:
21.5 Inch Mid 2010
3.2 GHz Intel Core i3
4GB DDR3
ATI Radeon HD 5670 512 MBEtreCheck version: 2.0.11 (98)
Report generated November 23, 2014 at 11:42:49 AM PST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:40:21
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 779.00 GB (193.97 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) Support
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.6 - SDK 10.7) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) Support
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] org.walisser.driver.DWXBoxHIDDriver (1.3.4) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[invalid?] com.paragon.NTFS.auth.plist Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.lexmark.bmlaunchd.plist Support
[loaded] com.lexmark.lexnetlaunchd.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist Support
[running] com.rim.PeerManager.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.mice.360Daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[not loaded] com.rim.nkehelper.plist Support
[running] com.rim.tunmgr.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Google Earth Web Plug-in: Version: 6.0 Support
Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Facebook Cleaner
YoutubeWide
Facebook Photo Zoom
3rd Party Preference Panes: ℹ️
Fan Control Support
Flash Player Support
Growl Support
Paragon NTFS for Mac ® OS X Support
XBox 360 Controllers Support
DWXBoxHIDPrefsPane Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
0% fontd
0% coreservicesd
0% FanControlDaemon
0% SystemUIServer
Top Processes by Memory: ℹ️
129 MB Safari
125 MB mds_stores
116 MB com.apple.IconServicesAgent
64 MB com.apple.WebKit.WebContent
52 MB Dock
Virtual Memory Information: ℹ️
1.97 GB Free RAM
1.28 GB Active RAM
434 MB Inactive RAM
614 MB Wired RAM
395 MB Page-ins
0 B Page-outs -
I downloaded a movie earlier today from itunes to my laptop but the movie and screen are freezing regularly, then catching up with itself, only for it to happen again 20 secs later. I've checked with my broadband provider and they advise that my speed is 17mps. Help!!
I would start by turning home sharing off in iTunes and then turning it back on. Next I would stop sharing on the apple TV and share again.
Make sure the mac that hosts iTunes is awake when the apple TV tries to connect. -
Not a question, just a comment. I have loved my ipad 2 for several years, but now with the ios8 update it is as wonky and irritating as any android device. Slow, freezes, doesn't download properly weird things pop up-so sad. Is apple losing its edge?
I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.
-
Re-set the phone, will work then will will slow, freeze,not receive text messages
Sluggish performance can mean that your hard disk drive is failing. Are you running Verify Disk while you're booted into you main partition or whilst booting into your Recovery partition. If you're not in Recovery mode, you should be - simply start up whilst holding down the command and R keys and use the Disk Utility app in the mix to Verify and, if necessary, Repair your hard drive.
If your hard drive has failed, you'll know with either Verify or Repair.
Try it and call back.
Clinton -
My computer is slow, freezes, and often locks-up. What to do?
HP Pavilion Elite HPE
No matter what we do our computer is slow, freezes, and often locks-up.
We use system Mechanic, defraging, and windows security essentials but nothing works. Please helpDO not try to use things like "Double my speed. com". First thing is you didn't state how old you PC is. Have you tried clearing/deleting all history and temp files from ALL user accounts? Next, what type of anti virus do you have? Norton, just about every version is known to slow your PC, but not to the extent of causing major frustration and they do have a start up manager which allows you to run only certain programs at start up, and will only let them run when requested by you. How much memory do you have? This is always a big factor, you may need to install more memory. I think your problem is in the memory capacity, clear out and delete files/folders not in use and you may also want to delete programs that are rarely used or programs that you may not know are installed in your PC by some download you may have performed. You also might want to look at what process are running (you might have high cpu usage) and disable what is not necessary Hope this helps.
-
Problem description:
I upgraded to Yosemite recently. Now my computer acts like it has a virus although my virus checker says it is clean. It is slow, freezes all the time, I have to turn off my computer to get it to work again. I don’t like the new Yosemite.
EtreCheck version: 2.0.7 (93)
Report generated October 30, 2014 at 3:57:56 AM CDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:26:55
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (434.65 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.trendmicro.itis.dca.plist Support
[running] com.trendmicro.itis.uimgmt.agent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.trendmicro.icore.av.plist Support
[running] com.trendmicro.icore.main.plist Support
[running] com.trendmicro.icore.wp.plist Support
[running] com.trendmicro.itis.plugin.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.cloud-player.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.trendmicro.itis.uninstaller.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Genieo Application (/Incompatible Software/Genieo.app)
KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
Omnibar (Disabled)
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Trusteer Endpoint Protection Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
14% WindowServer
5% Safari
4% Dropbox
2% hidd
1% lsregister
Top Processes by Memory: ℹ️
172 MB Safari
142 MB softwareupdated
90 MB rapportd
66 MB Dropbox
64 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
33 MB Free RAM
1.40 GB Active RAM
1.38 GB Inactive RAM
1.08 GB Wired RAM
4.82 GB Page-ins
237 MB Page-outsThank you all for the help. My mac still freezes. I've deleted what you suggested. I hope it did it right. Can you check and help me out?
Also I went through the list and saw this
MATSHITADVD-R UJ-8A8
Could this be the reason why my CD/DVD player quit working because it's crap?
thanks
Problem description:
My macbook pro still freezes at times and i have to power it off and on again after downloading Yosemite. This never happened prior. This is my second time running etresoft. I deleted the mackeeper as suggested. What else is going on?
EtreCheck version: 2.0.11 (98)
Report generated November 4, 2014 at 10:26:26 AM CST
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 18:23:38
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (433.64 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/SmartSwitch.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.rcd.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.warmd_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.trendmicro.itis.dca.plist Support
[running] com.trendmicro.itis.uimgmt.agent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.trendmicro.icore.av.plist Support
[running] com.trendmicro.icore.main.plist Support
[running] com.trendmicro.icore.wp.plist Support
[running] com.trendmicro.itis.plugin.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.cloud-player.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.trendmicro.itis.uninstaller.plist Support
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Trend Micro Titanium Application (/Applications/TrendMicro.localized/iTIS.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
KiesViaWiFiAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesViaWiFiAgent.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Trusteer Endpoint Protection Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
9% Safari
6% WindowServer
5% com.apple.WebKit.Plugin.64
4% hidd
0% authd
Top Processes by Memory: ℹ️
172 MB Safari
146 MB com.apple.WebKit.Plugin.64
56 MB WindowServer
52 MB iTunes
47 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
64 MB Free RAM
1.13 GB Active RAM
1.07 GB Inactive RAM
1.10 GB Wired RAM
23.40 GB Page-ins
1.55 GB Page-outs -
Problem started after I unintentionally downloaded some adware 4 days ago. After lots of aggressive ads slowed down my browser I downloaded and ran AdwareMedic which seemed to do the job and browser was back to normal. Then, possibly a coincidence, everything on the computer started running slower. I've backed up everything and have run a EtreCheck report.
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
InDesign CS4 Mac starts but then freezes
Indesign CS4 Mac starts up but freezes from there. Trying to open files or create new ones results in the filename appearing at the bottom of the Window drop-down menu, but the file doesnt appear on-screen.
The same result occurs when opening files using "Open Recent File" as well as double-clicking the file in Finder or using "Open With" in FInder.
It couldnt have picked a worse time to crap out - right in the middle of an urgent contract!! Dang Cleetus!!
Any suggestions - apart from re-installing the program?
Cheers,
JohnTried renaming InDesign Saved data and InDesign Defaults and restarting InDesign - that didnt seem to fix the problem - after re-starting InDesign it seemed the program didnt write new versions of the files on re-start.
Will head back to the office & connect to my 23" display & see if ID works OK with that - that would confirm that it's a screen pointing issue?
Would re-installing ID help?
Cheers,
John
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