Start up with a white screen with an apple logo keep on spinning

my imac 10.5.4 version won't start up it has white screen with apple logo and keep on spinning it's been 2 weeks now try to fixed it i tried everything no luck im trying the verbose what i see on the screen is that diskOs2:0xe0030005 (UNDEFINED) please help me !!!!

Hi Haziq0135,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro is starting up to a gray screen with a Apple logo and a spinning gear. The article linked below provides a lot of great troubleshooting suggestions that should resolve issues like that.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
-Jason

Similar Messages

  • My mac starts up in a white screen with a loading bar and a loading circle please help

    My mac starts up in a white screen with a loading bar and a loading circle please help

    I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed:  OS X: About OS X Recovery - Apple Support

  • I bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again

    i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
    please answer me as soon as possible

    Hello Ahmedabokamar,
    Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • HT1349 i upgraded to yosemite last week, now my computer wont start. it stops at white screen with apple logo. what do i do?

    i upgraded to yosemite last week, now my computer wont start. it stops at white screen with apple logo. what do i do?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • A friend has just brought me their first generation aluminium macbook that will not start. Start up stops at white screen with curser. Any ideas?

    A friend has just brought me their first generation aluminium macbook that will not start. Start up stops at white screen with curser. Any ideas?

    Thanks for the help. I didn't know how to do a safe boot. It allowed me to get into disk utility and that sorted it out.

  • I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the medle

    I have updated my Macbook pro to mavericks since yesturday it has been running none stop with a gray screen and the apple logo in the midle. Does anyone has incounedt that same of problem? Please help. Thank you in advance.

    The startup disk may need repairing ...
    Startup your Mac while holding down the Command + R keys.
    From there you should be able to access the built in utilities to repair the disk and restore OS X using OS X Recovery

  • Got a iMac upon start up it has white screen with apple logo and loading wheel spinning forever under it, does anybody know how to fix this?

    PLEASE HELP!!!!!! EMERGENCY Upon start up normal start up noise occurs, then after white screen with Grey Apple logo, and a spinning loading wheel under it (thee repetitive lines NOT rainbow one) ?!? then thats as far as it goes it stays on that screen forever will not boot up.  Any info on how to possibly fix? I've tried several of the Start up shortcuts , it wont even start up in Safe Mode . My fiance' is crushed she is a writer and EVERYTHING SHE HAS WORKED ON is somewhere on that hard drive. Any thoughts, i'm open to any and all LOGICAL responses, thank you very much for ya'lls time ........Its just heartbreaking to see my iMac in this vegistated coma,The whole reason i bought a mac was cause I love them I have Apple EVERYTHING, so once again please help.

    Try this: Switch off your iMac wait 10-15 seconds hold down the Option Key (alt) key then press the power botton but keep the option key down. This should show all the available options to boot from. I trust you have a full backup, Good luck.

  • MacPro doesn't start and stays on white screen with apple logo.

    My mac pro does not start. It turns on because I hear the sound, Then the apple logo and progress bar appears. The progress bar does not load fully. I have done all the troubleshooting that is to be done including disk verification, disk repair, single user mode, set SMC and VPRAM. Nothing has helped. I have not backed up my files.

    Hello ashmifromnolensville,
    Welcome to the Apple Support Communities!
    I understand that your Mac is only starting up to a grey screen with the Apple logo. I don’t want to have you complete troubleshooting steps that you have already completed, but for completeness sake, I would advise reading over the attached article and completing any suggested troubleshooting steps that you have not completed. 
    Mac OS X: Gray screen appears during startup - Apple Support
    Have a great day,
    Joe

  • My imac at start up only gets white screen with a folder with a question mark flashing.

    My imac gets a white sceen with a folder with a question mark flashing.

    Here's the apple article on the issue:
    http://support.apple.com/kb/TS1440?viewlocale=en_US
    Regards,
    Captfred

  • I can't restore my iPod touch. It is now frozen with a white screen with vertical lines and I cannot restart it.

    While trying to update my iPod touch OS, an error was encountered and iTunes suggested restoring my iPod. The restoration failed and my iPod's screen is a white with tiny grey vertical lines. I have not been able to restart the iPod. Sleep/Wake didn't do it, nor did pressing Sleep/Wake and home simultaneously go it. Any ideas?

    - Let the battery fully drain. After charging for an hour try a reset:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - The connect to computer and restore if necessary and if yu cn.

  • TS1440 Mac on start-up becomes a white screen with a blinking file folder with question mark. Can't log in or get on computer.

    Please help, other forum from 2011 didn't help. Can't get info because I can't log in.

    See this Apple note, which applies to OS X 10.7 Lion as well. This Apple note applies to OS X 10.6 and earlier but provides a little more information. When they talk about booting from CD, that's a boot with command and r keys held down in OS X 10.7 Lion.

  • Help! when i turn on my mac while holding down the option key to swith from windows to mac (i have just installed windows via bootcamp) it comes up with a white screen with a grey padlock asking for a password.

    I have not installed the windows drivers yet if that is relevant. here is a video of the problem https://www.youtube.com/watch?v=xR9dQPSIyNg

    Welcome to the Apple Support Communities
    That's the EFI password. If you don't know the password, the only thing you can do to turn it off is to take the Mac to an Apple Store.
    If you know the password, follow these steps to turn your EFI password off:
    1. Press Command and R keys while your Mac is starting to start into OS X Utilities.
    2. Go to Utilities menu > Firmware Password Utility, turn it off and restart your Mac

  • My Macbook will not boot the operating system.  It just goes to a blue screen after the apple logo and the spinning wheel goes off.  I took the battery out and held the on/off button for five seconds and reset the PRAM.  I have the old mac os disk.

    My macbook will not boot.  It goes to a blue screen after the logo and wheel goes off.  I have taken the battery out and held the on/off button for five seconds and reset the PRAM.  I have the the original os disk but have not put it in for fear of losing un backed op data.
    Thanks
    Rich

    You won't lose any data unless you erase your hard drive.
    Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c"key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it.When it comes up is your Hard Drive in the list on the left?
    If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've selected the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.

  • White Screen with apple logo after screen replacement Iphone 5

    So my friend gave me her phone because she dropped it and had someone repair it but it only worked for a second before the screen went to the apple logo that is black and has a white background. So the guy put the screen back on and gave it back to her. Anyways she gave me the phone and i was wondering what the problem is. Did he fry the mother board.
    Here is a detailed description: the phone turns on and off with a white screen and black apple logo then it goes black. When u press home and the sleep button then it goes black with purple on the bottom and two vertical lines. When i plug it into my computer it will sometimes go completely blue. What happened and is it repairable cause i want to ditch my iphone 4s and use her iphone 5.
    The person who gave me the phone is a girl to clarify the she and the person who tried to repair it was a guy. He repaired 2 phones so far so i think he is somewhat reliable
    BTW the computer wont recognize the phone and the old screen is back on.

    Take the iPhone back to the 'someone' who repaired it. Apple will not touch that iPhone
    now that a 3rd party has opened it.

  • On start up my mac book pro shows a white screen with a folder with a ? in it then switches to the apple symbol with the loading bar under it but it freezes about half way any ideas

    My mac book pro on start up shows a white screen with a folder with a question mark in it then switches to the apple symbol with the loading bar under it but it freezes about half way. Only started to have problems since upgrading to yosemite any ideas.

    I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed:  OS X: About OS X Recovery - Apple Support

Maybe you are looking for

  • Pass a record type vaiable in out parameter of a function in a package

    Hi All, 1.I have created a ecod inside a package. 2.Then created a function which has a out parameter of the above record. 3.Now package body i'm creating a dynamic cursor . 4.My equirement is to fetch this dynamic cursor's value into the out paramet

  • Inspection type in OPL8 (order type dependent parameters)

    HI,       Inspection type we are giving in material master in inspection type field, why we need inspection type field in OPL8 transaction. Is there any specific reason the field having in OPL8. Please advise me if any one knows the reason. Srini

  • [J2ME Polish] How to generate jad/jar for all devices?

    Hello, I've developed a J2ME Polish application using Netbeans 6.1 as IDE. Now I'd like to generate the corresponding jad/jar for all the existing devices. How can I do that? Furthermore, as soon as I'll have generated all these jar/jad, I'd like to

  • Problem to install oracle 10g on linux

    Hi, I want to install Oracle 10g on Linux (I have Linux X76CLLCFAUU 2.6.18-194.17.1.el5 #1 SMP Mon Sep 20 07:12:06 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux) , when i run ./runInstaller, i have the following error , do you known what is the problem : D

  • WebUtil gives FRM-40735 When-Custom-Item-Event ORA-06508 when starting form

    I have downloaded and installed/configured webutil on RH Linux AS2.1 per the manual and readme file. ( jacob.jar and webutil.jar signed on NT machine per instruction then loaded on LINUX server webutil/lib ) I have incorporated webutil with an existi