Started updating to 8.2 through Itunes and my IPhone 5 bricked?
I was charging my phone with my computer and Itunes told me it would download and update it to iOS 8.2 so I said sure and didn't think anything of it. Then I look at my phone and it gives me the "plug into Itunes screen" even though it was already plugged in. Then I look at ITunes and it says "there is a problem with the iphone that requires it to be updated or restored" and when I clicked update it tells there's been a problem and I'll have to restore to factory settings. I would like to not have to do that if at all possible. Even if I turn my phone on and off it keeps going back to the "please plug in to Itunes".
Same thing happened to me on my iPhone 6 when I upgraded to 8.1.2. I had to do a restore to get the upgrade to finish. I have been putting off doing another upgrade until I really need to. 8.2 does contain a security update so I have been thinking about doing that one but again, am afraid of it making me restore it again.
Similar Messages
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HT4623 I tried to update my ipod touch through itunes and it did not work.
Now my ipod is in recovery mode and it wont recover after attempting to update to the new update!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?
You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052 -
I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen
So what happens when you connect to iTunes?
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Hi there
I ha
Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.Shame you had the iPhone hacked as O2 usually unlock their customers iPhones happily.
We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
However hint ....you have probably trashed it -
After updating to ios 8 through itunes, I lost my music and now I cant transfer some music from itunes (macbook pro) to my iphone 4s back. Any idea how can I do that?
After posting this, I've since found out that my iOS iTunes App on my iPhone 6 Plus works all OK when on WiFi, it just won't work when on the data/3/4G connection.
Anybody else having this same issue since updating to iOS 8.3? -
I just tried updating my iPad through iTunes and it said it was unsuccessful and now is telling me to restore my iPad!! why is this and I'm not sure if it did back up because my iPad will not turn on.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Cant get latest update 7.1. on my iPad. Have 5.1.1 now. Have tryed through iTunes and WIFI.
Please help me. Have 5.1.1 on my iPad and it cant find new verson. Have tryed through iTunes and WIFI. But it says that the latest verson 5.1.1 is already installed. But I want The 7.1.1 verson.
You say you have an iPad 2. However, I suspect you may actually have an original iPad. Does your iPad have a camera? If it does not, it is an original iPad and iOS 5.1.1 is the highest version it supports.
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Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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i tried to install an update of my ios via itunes and my phone was totally cleared. right now im trying to activate it again, its not working. what can i do?
You will need to restore the software via the following procedure:
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings. -
My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????
Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I have a daily news subscription paid through iTunes and it's telling me it cannot find my subscription . How do I fix this?
Reset, hold both home and power buttons until the iPhone begins to start, try this a few times if necessary. If still problem, you may have to just Restore your iPhone to get it working. In the future sync your iPhone with iTunes routinely and when it contains important data, iCloud when set correctly will do this for you continuously.
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Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is plugged into itunes. Can't even restore it. I get Error 1415?
Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy -
All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!
Ok. You don't have to select your number. Just check your email under your "grey" number and then at the bottom of this page you will see the option "Start new conversations from". Select your number.
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I purchased a movie through iTunes and the movie gets stuck on the opening screen and will not play. Has anybody had this happen? And if so is there any solution?
Hey Christian,
I'd follow the troubleshooting steps below, from this article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
See if that resolves the issue and gets your video playing again.
All the best,
David
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