Starting Crystal Reports 2011

I don't know if this is the right forum, but my question is very basic, hopefully with a simple answer. I've updated from CR v11 to CR 2011, and the installation seemed to be without problem. But HOW DO YOU START THE THING?!! No new icon left on desktop, nothing in the system tray, no instructions and no ".exe" file in the "Crystal Reports 2011" program files that seems applicable to the overall application. The old icon still points to the old files. WHAT AM I MISSING?!!

There should be a link in the Start menu:
Start, All Programs, Crystal Reports 2011, Crystal Reports 2011
The file you're looking for is crw32.exe. Depending on your operating system and if it was part of an Enterprise installation, it may be in a directory like
"C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe"
If there's no crw32, something probably went wrong with the installation and this isn't the right forum for the answer.
Regards,
Bryan

Similar Messages

HELP ! Crystal Report 2011 TRIAL - Can't Open Program WITHOUT AN ERROR

Server: windows 2008 R2
1) Crystal Reports 2011 was installed using the Trial version.
2) Added the trial key in the form - OK.
3) Clicked to start Crystal Reports 2011 and a dialog box pops up:
CRYSTAL REPORTS STOPPED WORKING
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Problem signature:
Problem Event Name: APPCRASH
Application Name: crw32.exe
Application Version: 14.0.0.760
Application Timestamp: 4d688f61
Fault Module Name: crw32.exe
Fault Module Version: 14.0.0.760
Fault Module Timestamp: 4d688f61
Exception Code: c0000005
Exception Offset: 00028ada
OS Version: 6.1.7600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
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C:\Windows\system32\en-US\erofflps.txt
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
FROM EVENT LOG - MORE INFORMATION
~~~~~~~~~~~~~~~~
EVENT LOG
~~~~~~~~~~~~~~~~
CRYSTAL REPORTS 011 - 32 Bit
Windows 2008 R2 Statndard
64 bit, 16 GB ram
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Fault bucket 2445902896, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: crw32.exe
P2: 14.0.0.760
P3: 4d688f61
P4: crw32.exe
P5: 14.0.0.760
P6: 4d688f61
P7: c0000005
P8: 00028ada
P9:
P10:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Faulting application name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Faulting module name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Exception code: 0xc0000005
Fault offset: 0x00028ada
Faulting process id: 0x1be0
Faulting application start time: 0x01cc367d04e5e87c
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Report Id: 486fd25a-a270-11e0-b215-842b2b4c199e
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Attached files:
C:\Users\jyanagi\AppData\Local\Temp\WERF967.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\jyanagi\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_crw32.exe_149624126266436fca64902e9d839546696c19_00630da2
Analysis symbol:
Rechecking for solution: 0
Report Id: 486fd25a-a270-11e0-b215-842b2b4c199e
Report Status: 0
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The description for Event ID 1904 from source HHCTRL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
about:blank
http://go.microsoft.com/fwlink?LinkID=45840
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
APPLICATION ERROR - EventID 1000
Faulting application name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Faulting module name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Exception code: 0xc0000005
Fault offset: 0x00028ada
Faulting process id: 0x3644
Faulting application start time: 0x01cc367c5f8cd8b8
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Report Id: a1c2265e-a26f-11e0-b215-842b2b4c199eGet Windows Live Mail to create your own photo e-mails

Hi,
Thanks for your reply. I followed the other link and it didn't help my current situation.
Is there a link for paid support .. all I need to do is the following for a client:
1) Install Crystal report 2011 on a Microsoft 2008 Server R2.. my error message is above.
Resolve the error on start up of Crystal reports..
It's already been over 1 week .. and I can't seem to get a live person on SAP that can help me... once this is resolved I think I will be ok.
I have CR XI on running on another server with no issues.. I don't know if the above is due to a service pack issue, security issue on installation, ... its a production server so I just want to resolve this quick.
Any help you can give me on getting alive person that I can talk to will be greatly appreciated.
Thank you.
Edited by: Mitsuokbs on Jul 1, 2011 10:38 AM

Error while running Java application using Crystal Reports 2011

Hello,
I would like to ask for your help.
Environment details:
Java based standalone application in Development environment.
Crystal Reports 2011 (no SP applied)
Oracle 11g ( 32 bit client installed)
Win7 64 bit OS.
Workflow:
While running the java application, which will display the reports I am getting the below mentioned error. I guess that is because I am missing the Crystal runtimes (Correct me if I am wrong).
I know that CR2011 do not have any sdks/ jar available for deployment. In this case, which runtimes should I be using? Does installing CR2011 be enough in the development box?
Please provide me the link from which I can download the same.
Let me know if I need to provide more details on this. Any suggestions are most welcome.
Thank You.
Code used:
reportClientDoc = new ReportClientDocument();
System.err.println("Opening the Report ");
reportClientDoc.open(REPORT_PATH, 0);
// this is where the error or exception is thrown
_Error: _
log4j:WARN No appenders could be found for logger (com.crystaldecisions.reports.reportdefinition.ReportDocument).
log4j:WARN Please initialize the log4j system properly.
com.crystaldecisions.sdkreport.lib.ReportSDKException: com/businessobjects/reports/jdbinterface/common/DBException---- Error code:-2147467259 Error code name:failed
                at com.businessobjects.reports.sdk.JRCCommunicationAdapter.<init>(SourceFile:286)
                at com.businessobjects.sdk.erom.jrc.a.<init>(SourceFile:43)
                at com.businessobjects.sdk.erom.jrc.ReportAgentFactory.createAgent(SourceFile:46)
                at com.crystaldecisions.proxy.remoteagent.RemoteAgent.<init>(SourceFile:703)
                at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:662)
                at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:632)
                at com.crystaldecisions.sdk.report.application.ClientDocument.if(SourceFile:504)
                at com.crystaldecisions.sdk.report.application.ClientDocument.open(SourceFile:669)
                at com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)
                at rp.batch.bo.RpJRCExportReport.runReportExport(RpJRCExportReport.java:517)
                at rp.batch.bo.RpSchedReportRun.process(RpSchedReportRun.java:163)
                at rp.batch.bo.RpSchedReportRun.drive(RpSchedReportRun.java:240)
                at rp.batch.bo.RpSchedReportRun.main(RpSchedReportRun.java:265)
Caused by: java.lang.NoClassDefFoundError: com/businessobjects/reports/jdbinterface/common/DBException
                at com.crystaldecisions.reports.queryengine.Session.a2(SourceFile:244)
                at com.crystaldecisions.reports.datafoundation.DataFoundation.do(SourceFile:376)
                at com.crystaldecisions.reports.dataengine.dfadapter.DFAdapter.do(SourceFile:111)
                at com.crystaldecisions.reports.dataengine.datafoundation.CreateDataConnectionCommand.new(SourceFile:81)
                at com.crystaldecisions.reports.common.CommandManager.a(SourceFile:71)
                at com.crystaldecisions.reports.common.Document.a(SourceFile:203)
                at com.businessobjects.reports.reportconverter.v12.e.a(SourceFile:442)
                at com.businessobjects.reports.reportconverter.v12.e.a(SourceFile:231)
                at com.businessobjects.reports.reportconverter.v12.d.m(SourceFile:192)
                at com.businessobjects.reports.reportconverter.v12.f.if(SourceFile:210)
                at com.businessobjects.reports.reportconverter.v12.V12SaveLoader.a(SourceFile:242)
                at com.businessobjects.reports.loader.ReportLoader.a(SourceFile:205)
                at com.businessobjects.reports.sdk.JRCReportLoader.a(SourceFile:137)
                at com.businessobjects.reports.sdk.JRCReportLoader.a(SourceFile:76)
                at com.businessobjects.reports.sdk.requesthandler.ReportDocumentRequestHandler.a(SourceFile:136)
                at com.businessobjects.reports.sdk.JRCCommunicationAdapter.<init>(SourceFile:229)
                ... 12 more
Caused by: java.lang.ClassNotFoundException: com.businessobjects.reports.jdbinterface.common.DBException
                at java.net.URLClassLoader1.run(URLClassLoader.java:200)
                at java.security.AccessController.doPrivileged(Native Method)
                at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
                at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
                at sun.misc.LauncherAppClassLoader.loadClass(Launcher.java:301)
                at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
                at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
                ... 28 more

Help me ...
Ambient:
Crystal Reports Viewer 14.0.0.0
java.vendor = Sun Microsystems Inc.
java.version = 1.6.0_37
os.name = Windows NT (unknown)
os.version = 6.2
os.arch = amd64
Exception:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: com.businessobjects.sdk.erom.jrc.ReportAgentFactory---- Error code:-2147215357 [CRSDK00000026] Error code name:internal
          at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(ReportSDKException.java:112)
          at com.crystaldecisions.proxy.remoteagent.RemoteAgent.createDefaultAgent(RemoteAgent.java:1000)
          at com.crystaldecisions.sdk.occa.report.application.ClientDocument.initRemoteAgent(ClientDocument.java:770)
          at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(ClientDocument.java:961)
          at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.open(ReportClientDocument.java:226)
          at src.HelloWorldSwing.createAndShowGUI(HelloWorldSwing.java:54)
          at src.HelloWorldSwing.main(HelloWorldSwing.java:24)
Source:
import java.awt.BorderLayout;
import javax.swing.JFrame;
import com.crystaldecisions.ReportViewer.ReportViewerBean;
import com.crystaldecisions.sdk.occa.report.application.DatabaseController;
import com.crystaldecisions.sdk.occa.report.application.OpenReportOptions;
import com.crystaldecisions.sdk.occa.report.application.ReportClientDocument;
import com.crystaldecisions.sdk.occa.report.data.IConnectionInfo;
import com.crystaldecisions.sdk.occa.report.reportsource.IReportSource;
public class HelloWorldSwing {
           * @param args
          public static void main(String[] args) {
                    HelloWorldSwing pgm = new HelloWorldSwing();
                    try {
                              pgm.createAndShowGUI();
                    } catch (Exception e) {
                              e.printStackTrace();
                              //JOptionPane.showMessageDialog(null, e.toString());
           * @throws Exception
          public void createAndShowGUI() throws Exception {
                    // Make sure we have nice window decorations.
                    JFrame.setDefaultLookAndFeelDecorated(false);
                    // Create and set up the window.
                    JFrame frame = new JFrame("HelloWorldSwing");
                    frame.setTitle("Titolo del Report");
                    frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
                    ReportViewerBean viewer = new ReportViewerBean();
                    viewer.init(new String[0], null, null, null);
                    ReportClientDocument rpt = new ReportClientDocument();
                    rpt.setReportAppServer(ReportClientDocument.inprocConnectionString); // inproc:jrc
                    rpt.open("Report.rpt", OpenReportOptions._openAsReadOnly);
                    IReportSource rptSource = rpt.getReportSource();
                    viewer.setReportSource(rptSource);
                    frame.getContentPane().add(viewer, BorderLayout.CENTER);
                    frame.setSize(1930, 1030);
                    frame.setVisible(true);
                    viewer.start();

How to automatically/programmatically "publish" reports for local users of Crystal Reports 2011?

Hi,
I'm not sure if I'm using the correct Crystal Reports terminology here, so apologies in advance.
We've got Crystal Reports 2011 and are developing an application which comes with a number of report files (.rpt) as part of its installation. These reports are used to provide a view onto the database that our application writes to.
Is it possible to automatically manage the collection of reports that are available to users of the Crystal Reports application? Ideally this would be done as part of our application's installation/upgrade procedure. In the case of upgrades, it is possible that some report files may be modified, some removed and others added. (i.e. as the application database's underlying schema is modified or new features added/deprecated).
I believe this could be achieved manually by starting up Crystal Reports and adding and removing reports to/from the Workbench, but we'd like this list of reports to be available to all users on the PC (Crystal Reports is installed on the same PC as our application), and for the update procedure to be something that was automatically scriptable or programmable in something like .NET.
I've read about the Repository (which sounds like a solution to making reports available for all users), but suspect that this is only usable after some other product(s) has been installed? I'm not entirely sure what products they would be.
Could you please let us know whether this can be achieved with the version of Crystal Reports we've got, and if so, how?
The version of Crystal we have is: SAP BusinessObjects, CR Developer, Version 14.0.4.738 RTM, Product Type: Full
Many thanks in advance,
-Nige

CR 2011 does not install any SDK... You can however download SAP Crystal Reports, developer version for Microsoft Visual Studio, which is an SDK that will let you work with VS 2010 and 2012.
You will then have to decide if you want to use the Crystal Reports SDK or the InProc RAS SDK.
Samples are here:
Crystal Reports for .NET SDK Samples - Business Intelligence (BusinessObjects) - SCN Wiki
NET RAS SDK Samples - Business Intelligence (BusinessObjects) - SCN Wiki
Dev Help files:
SAP Crystal Reports .NET SDK Developer Guide
SAP Crystal Reports .NET API Guide
Report Application Server .NET SDK Developer Guide
Report Application Server .NET API Guide
Discussing your requirements with sales may not be a bad idea either: 866-681-3435
http://www.sap.com/contactsap/directory/index.epx
Or, create a phone support incident here:
Crystal Single Case Technical Support - SAP Business Objects US Online Store | SAP Online Store
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal reports 2011 - Application error crw32.exe

Hi,
I hope that I'm posting in the right section.
We use Crystal reports 2011 on one of our servers but are experiencing a number of application errors to do with the software. Unfortunately I haven't been able to find out if there are any specific activities on the server which are generating them.
The errors are as follows:
Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Faulting module name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Exception code: 0xc0000005
Fault offset: 0x007010ef
Faulting process id: 0x3f8
Faulting application start time: 0x01cf6ea5517923e6
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Report Id: 954a54f3-da9a-11e3-acdb-3cd92b08a874
Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0150010
Fault offset: 0x0008477b
Faulting process id: 0x3f8
Faulting application start time: 0x01cf6ea5517923e6
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 962a1691-da9a-11e3-acdb-3cd92b08a874
Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Faulting module name: msxml6.dll, version: 6.30.7601.17514, time stamp: 0x4ce7b8eb
Exception code: 0xc0000005
Fault offset: 0x00001fa8
Faulting process id: 0x1c98
Faulting application start time: 0x01cf6ea75a5019f4
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\System32\msxml6.dll
Report Id: b100ae23-da9b-11e3-acdb-3cd92b08a874
If you require any additional information from me please let me know.
Thanks for reading.
Regards,
Don

Hi Brian,
Thanks for your help and advise.
Crystal has been running on the server for some time (over a year) but hasn't been 'managed' until now so am looking at all of the issues at present.
We haven't seen a pattern when the errors started though.
Unfortunately the only errors I think relating to CR are the ones in the original post. There are other errors, particularly to do with printing, but I think that they these are due to the TS sessions which wouldn't run Crystal. See below.
The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\tsprint.dll, error code 0xc1. See the event user data for context information.
I am assuming the users are fine when they view the report then; scrolling through pages. Yes, I believe so.
Yes, there are no locally attached printers on the server so the users rely on their remote session sharing the printer.
Regards,
Don

Crystal Reports 2011 Demo Install Error

Downloaded the trial of Crystal Reports 2011 today (installer says it is SP2) and it will not install. Searched the forums and the 'net and not finding anything that appears to be applicable to my situation, so here goes:
Windows 7 64-bit Pro SP 1, all updates
Crystal Reports 8.5 and 9.2 installed
Visual Studio 2010 Pro with all updates
RAD Studio XE2 with latest updates
Crystal Reports for Visual Studio 2010
I run the setup as an admin, Windows 7 compatibility checked, etc. as suggested in other posts.
I am getting a Visual C++ runtime library error "This application has requested the Runtime to terminate it in an unusual way."
I get this initially when the installer says "Installing Deployment Unit:" and the unit listed is:
tp.microsoft.vcredist-7.1-core-32,14.0.0.760
I have a screenshot, but the above gives relevant information. If I click OK on the error, I will continuously get it for all other files and then get the pleasure of getting it again when I cancel the installation. We have been considering moving to SSRS, but wanted to give the 2011 Crystal a shot since we have several hundred reports developed in it.
Thanks in advance for any help and apologies if I missed something in my searching. Any ideas??

Hello,
First thing is CR 8.5 is not side by side compatible, so uninstall it. I don't see this causing install issues but just an FYI...
I assume you downloaded it from the Trial version Page then or was it in Service Market Place?
SP 2 is both Full and Incremental so I'll start the download and test also. It may be they linked to the wrong file.
How big was the file you downloaded?
Also, have a look at this post: SAP Crystal Reports 2011: Error INS00140 and other install errors , there may be something going on with one of those MS Kbases causing the issue, or could be something new.
I checked with the PM for Cr 2011 and there should be both incremental and a full build available, possibly they did link it to the wrong one...
Thanks again
Don
Oh and check that you have .NET 2.0 to 4.0 Framework installed, CR requires is.
Don
Edited by: Don Williams on Sep 28, 2011 1:49 PM

Crystal reports 2011 installation INS00140 "Invalid KeyCode" error.

I just purchased and downloaded the latest Crystal Reports 2011 (SP02) version and I am getting the infamous INS00140 Invalid KeyCode error. I have read and tried all the solutions that I could find in this forum, and some more quasi-solutions found on the web: I have tried the installation on 2 different XP workstations and even on a Windows 2003 server platform, TO NO AVAIL.
I have now spent a week 'Fiddling' around with this, and I am not IMPRESSED. Is there a REAL solution to this, anyone? I am not spending another week mucking around with this , and I need to know who to contact to get this RESOLVED...please.

Hello,
It is the crypt*.dll causing the problem. Some older program installed it into the system32 folder which is not MS Certifiable now. I found older versions of Adobe Reader put it in the \system32 folder but there may be others also.
What is in your PATH statement?
The problem is the version CR installs will be about 1.2 meg, older versions do not have the updates Cr requires and because what ever program is using it it's in memory so CR uses it which causes the install to fail. SP 3 I believe will have a fix from RSA and it will either be renamed and/or not sure what they are going to do to it to fix compatibility issues with older versions.
You could try just using the defaults in both the System and User:
PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\WindowsPowerShell\v1.0\;
Copy your path from the System Environment variables and then change it to something like the above and try again. Once Cr is installed then name it back. Problem is if that program that does need it runs first CR is going to break when trying to start it up. If that happens and it installs then try renaming the one in the \system32 folder and copy CR's in it's place. Change the PATH back and then re-boot and it may work. I believe the files is common for all and backward compatible so what ever program is using it should work with the one from the CR folder.
I'll pass this onto one of the guys here who is looking after these install issues and see if he has any more suggestions.
Don

INTERNET CONNECTION NOT DETECTED message with Crystal Reports 2011

Hello:
We upgrade from SQL 3008 R2 to SQL 2012 SP1. Had trouble with Crystal Reports not opening reports. Information on the internet indicated that you had to reinstall Crystal Reports after upgrading SQL. We did a repair of Crystal Reports 2011. I have the box checked to check for updates when Crystal Reports starts. I am now getting INTERNET CONNECTION NOT DETECTED and the application will not check for updates. We have tried turning of the firewall and almost everything else we can think of. I have access to the internet from that server and IE9 works just fine. Can anyone help, please.
Thank You,
Jack G.

Hello Jack,
This one helps: INTERNET CONNECTION NOT DETECTED
Internet Connection failure
--Dhana

Crystal Reports 2011 cannot see Excel 2007 as an export type

I just installed/updated to cr2011. Installation went fine, and i did not get any problems. I am able to run all my previous reports, and if i makes chamges to a report and save, i do get asked "do you want to save it with the latest report format"
My version is 14.0.2.364RTM
When i click export, i do not see EXCEL 2007 or any other new types, i know are included for cr2011.
Is there anything else i need to download ? cr2011 runtimes ? or remove or configure ?
thanks

Abhilash, thank you.
I have another quick question, and if i need to open a new post i can.
I have CRD by ChristianStevenSoftware, which we use to automate and schedule/deliver our reports.
When i upgraded to cr2011, i was told by CristianSteven software, that i had to select the correct CRYSTAL RUNTIMES.
They have a gui to use for the user to "Chang Crystal Version". when i used it, i was presented with a dialog box, which
had Crystal Reports 2011(13.xx) as the latest. I slected this option as i assumed they though 13.xx was correct for 2011( i know 14.xx is what i have installed.
Anyway i did not get an error when upgrading to 13.xx, but when i started CRD, i got an error.
The CRD developer says :-
The install that is in the picture looks like the installation of the crystal reports 2011 applicaton,
not the runtimes. The runtimes should be a seperate installation, please let me know if you
see any installations under add/remove programs that is labeled:
--SAP Crystal Reports runtime engine for .NET Framework 4
That should be the name showing for the 2011 runtimes. If you cannot find it in the add/remove programs, you should be able to download the runtimes from the SAP.Com website.
I do not see SAP Crystal Reports runtime engine for .NET Framework 4
Can i download them from SAP site as he suggests ?
Thanks in advance, John

Crystal Report 2011 and ODBC DataSource

Hi
We use Crystal Report 2011 with Visual Studio 2010. How can we set the Report Data Source, while opening the report? The Data Source is a ODBC Connection to a MS Access Database.
Thx a lot.

Crystal Report 2011 does not install / have any .NET SDK. You would need CR for VS Sp10, install the EXE on top of VS 2010.
Develop a sample app using CR 13 assemblies. You could use the CR 2011 Designer to design your reports.
Refer to below sample applications, specifically the
csharp_web_simplelogonengine.zip
http://wiki.scn.sap.com/wiki/display/BOBJ/Crystal+Reports+for+.NET+SDK+Samples
For an ODBC connection the logon code is almost the same just with a simple change.
Set the ServerName to your DSN and kkep the DBname empty.
- Bhushan
Senior Engineer
SAP Active Global Support
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Got Enhancement ideas? Try the SAP Idea Place
Getting started and moving ahead with Crystal Reports .NET applications.

Crystal Report 2011- SAP Data Sources: CL - no items found

Background:
SAP ECC 6.0 was purchased three years ago with DSD package. Only FI and SD modules are in use. Accounts download data filesfrom SAP to produce spreadsheet reports. Few user trust these numbers. We are setup as "SAP in the Cloud" model- Listening to constant user complaints, it seems SAP is broken. Interim solution: Crystal Report for everyone.
Encouraged by Ingo Hilgefort papers and Crystal Report Forum:
We decided to deploy Crystal Report 2011 and Business Object XI 3.1 with SP4 for our small user community. These software are installed on local XP laptop and Business Object XI 3.1 installed in the SAP server as well.
Problem Description:
The desktop user cannot see SAP infosets or tables contents. When connect to the data sources. After user login, she can navigate to expand the data source CL.- displays "no items found ". I can reproduce this error. Using the Crystal Report wizard and selecting various data sources such as: SAP Table, Cluster and Functions: CL, DD and FN category only DD and FN display items.
Current Environment: SAP in the Cloud.
SAP Server::ECC 6.0 EhP3 dual stack. Database MSSQL, OS 2008 Server, Business Object Intergration Kit 3.1, Remote Acces VPN.
Desktop Environment: Crystal Report 2011: SP1, Business Object Xi 3.1, XP SP3
Surprise: Clicking on either DD and FN tab inside the connector window in Crystal- it expands and displays tables and content reference but not CL.
Questions: Do we have to move to EhP5 for the CRX 2011 to work ? What is wrong: ? Any help will be appreciated?
This question is for Ingo H. How to convince SAP hosting company otherwise to solve our problem ? Is is desktop problem or Host side configuration ?

Ahmad
K900687 is Open SQL Connectivity transport and required for direct SAP tables connectivity, so you need it, but I am not sure if the warning message relevant to your problem. Sometimes warning is just a warning.
You can see other objects in DD, but not in CL, it means the connection works. You probably do not have required authorisations to see objects.
I would suggest to review the Authorisation section of SAP Integration Kit Installation Guide here:
[http://service.sap.com/~sapidb/011000358700000559912010E/xi31_sp3_bip_sap_inst_en.pdf ]
You may also check what is the differences between DD and CL in terma of authorizations.
If you think CR 2011 is broken, then test CR 2008. Is still available for free 30-days trial download here:
[http://www12.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx]
, but you would need to add SAP Integration Kit to it.
Vitaly

Hiding a data field in SAP Crystal Reports 2011

Hello,
I am new to SAP Crystal Reports 2011 (Crystal Reports).
Does any one know how to hide a Special Field in a Crystal Report?
Specifically, I am trying to hide the Special Field, 'Record Number' from displaying on my report.
I need the Special Field, 'Record Number' to know how many records was printed on my report
in order to limit the amount of records printed while I am testing this new report.
Thanks for the help!
Tony

Hi Tony,
Yes to hide specific field, follow abhilash suggestion..
1. Limit the number of records displayed on your report like that:
section expert -> particular your report section -> click on suppress -> write below formula
RecordNumber > Limited number of records count..
2. limit the number of records per page on your report follow below link:
How to limit the no of records per page in crystal reports 2008
Thanks,
DJ

Crystal Reports 2011 not working in windows 2008 server CITRIX

Hi All,
We are using Crystal reports 2011 in windows 2008 server which is CITRIX farm., having crystal reports 2011 runtime in it..
We are using .net applicationton to run the reports.
The crystal reports parameter popup is getting opened. But the calendar icon is not fuctioning ..clicking on the calendar control no pop up appears. no error too..
OK button is not responding. Cancel button too.
Can you please help us why we are facing this issue in CITRIX only. When we are using the same version in desktop, Crystal report is working fine.
Please feel free to ask if required any more details about my problem.
Regards,
Venkat.K

Ido's idea is excellent, only addition I'd like to make is the following:
You are trying to run a .NET app. However, CR 2011 does not install any SDKs. So, the directory specified by Ido is not correct. Assuming that by CR 2011 you actually mean "SAP Crystal Reports, Developer Version for Visual Studio .NET", then the directory would be:
C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\Crystal Reports 2011\crystalreportviewers\prompting
If that does not help, use Process Monitor and see what the logs tell you (look for Access Denied messages).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Error When Refreshing a Crystal Report 2011 from BI launchpad

Hi,
I am getting this error message [CRWWEB00000119] VIEWER COULDN'T PROCESSS AN EVENT when trying to view a crystal report from BI Launchpad. I have created the report using Crystal 2011 and Published it to SAP BO BI 4.0, Verified the Database Username/password for the report and it has the correct information. Report works without issues from Crystal 2011 Designer.
When I schedule this report it fails alsowith "Error in File ~tmp1ccc6d9c2d14c50.rpt: Failed to load database information" message.Checked the Oracle ODBC on the server and it is pointing to the DWH, I have created the report using Crystal 2011using oracle server connection and Oracle 11gR2 32 bit client is installed on my machine, SAP BO BI 4.0 Server has Oracle 11gR2 64 bit middleware and has the Oracle ODBC for the conenction i am using in the report.
Please let me know if anyone has faced similar issue with SAP BO BI 4.0 and can help me resolve this, below is my environment details.
Environment:
Windpows Server 2008
SAP BO BI 4.0
Crystal Reports 2011
Oracle 11gR2
Thanks
Sachin

Hi Sachin,
Did you verified the database details for the report in the CMC?
Can you try also to publish the report by using the tool Report Upload Wizard?
Thanks
Philippe

How to run a crystal report in SAP Crystal Reports 2011

I've installed SAP Crystal Reports 2011. I can't figure out how to run a crystal. What replaces the lightning bolt used in previous versions of crystal? I'm I missing something?

Hi Tim,
You may:
1) Press F5
2) Go to Report > Refresh Report (Notice the icon beside the label)
3) Go to View > Print Preview
4) Or, click the refresh button on the toolbar
5) The icon on Point#2 is also available on the toolbar
-Abhilash

Starting Crystal Reports 2011

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