Starting from the install dvd

I am would like to reset the admin and the password. Help says to start from the install dvd. I put it in held the c key untill the gray apple came on. The drive starts like it is going to start, then stops and the zero with the slash comes on and all stops. This an IMac G5 running 10.4.10, using the 10.4 dvd.
Thanks

Make sure the Install DVD is the one that *originally came w/your computer*, not scratched, dirty or smudged.
The Install DVD does take awhile to complete. Just keep holding down the "c" key until it takes.
Which "model" & generation G5 iMac do you have?
Need this info so that the knowledgeable users can provide you with the proper troubleshooting solution(s).
http://docs.info.apple.com/article.html?artnum=301724-en How to identify your iMac
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh355.html Getting information about your computer

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