Starting iTunes I have the information "an unknown mistake" -42032. What can I do?
Starting iTunes I have the information "an unknown mistake" -42032. What can I do?
Hi Boulose,
Click on the device, and then on the Summary page to the right, click on Back up Now:
http://support.apple.com/kb/PH12325?viewlocale=en_US
Also, you are going to want to import your photos:
http://support.apple.com/kb/ht4083
Cheers,
GB
Similar Messages
-
Why i have an error when i try to use iTune, the message is "an unknown eeror occured (-45054)" and iTune closed.
Thanks for the answer but when i look in my HD under user i already have a shared file that must be there cause use by OsX but ther is a red circle on the folder whith - sing in the center. When i try to open this file namede shared i have the message that i can't open cause i don't have the permission to do so.
What i a create a new shared folder? -
My daughter put a password on her ipod and has now forgotten the password and disabled her ipod, we no longer have the computer that it was last synced to please help
You'll need to connect the device to the new iTunes library in recovery mode using the instructions in this Apple support document. From there, restore it to factory settings.
http://support.apple.com/kb/ht1808
B-rock -
I am trying to upgrade to OS X Mavericks but when I click on download, nothing happens. It shows as purchased but nothing is happening. I have the MacBook Pro Late 2011 model. I am unable to load any new apps because it says that I don't have the latest OS version. Does anyone have any suggestions? I would appreciate it! Thanks
I installed 'Mavericks' on my Macbook Pro and am sorry I did !
It wiped my Mac's hard drive totally clean!
A technician here was able to reload the original OS but all my pictures, files and contacts were
sent God knows where !
I should have done a back up, so I learned my lesson the hard way !
What really annoyed me was that this is an Apple program, so I wrongly assumed it would be a safe download.
Wrong !
He told me that others in our small town had experienced the same problem, and since we live in a small community of about 6000, I wonder how many others have had this problem in more populated centers ?
Everything is thankfully up and running again ( at great expense in time and money ) but I will exercise more jurisprudence in future offers for any upgrades! -
Hey guys!
I bought a new mac computer and i wanted to install my logic express 9 on this one, but when i open the box i see theres no installation disk and i have no idea where it might be so is there anything i can do to get the installation? i have the serial number and apple support ID
Thank you! hope anyone can help me outApple apparently doesn't do email support. You could try sending an email to Apple corporate and see if it kicks up any dust. Otherwise, see if you can contact the place you purchased the software.
good luck,
x -
I get an error message:
Quit iTunes and Xcode in all logged in users, and log out all other users — all users except the user performing the install.
-
my iphone 4 was still locked and i updated the software, after the softwar
no, the backlight works. it's the display that doesn't. it had the problem even before i took it somewhere. also, it says the IMEI is invalid, because the phone isn't on it's network anymore. i was going to unlock it, but since the screen isn't working, i can't do that.
-
I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?
You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID. -
When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M. -
When attempting to start iTunes, I get the following: "The iTunes library file cannot be saved. An unknown error occurred (-50)." Can someone please help me get this fixed?
Same problem here since latest update. As usual poor support from Apple with no answer or fix for this bug.
-
My new IPad Mini tells me that I need Itunes 10.7 when connected to my Apple computer. When I try to up grade, I'm told that there is no newer version than what I have. IPad mini says I have system version 6.1.3. The ITunes version on the Mini is unknown.
The problem is that your Mac software is quite old. You must have a version of OS X on your Mac earlier than 10.6.8 (current is 10.8.3), so your particular version of OS X cannot support any later version of iTunes. (The current iTunes version is 11.0.2). In particular, your iTunes on your computer cannot deal with your iPad which has software that is much more current than your OS X operating system (and Mac iTunes).
-
Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode? Particularly when I have to do it before I turn on iTunes.
Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?
Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
When I try to start iTunes, I get the message "program can't start because MSVCR80.dll is missing from your computper. Try reinstalling the program." When I try reinstalling, I get the message Error 7 (Windows Error 126)
Can you help me?????Hello Charleen,
It sounds like you are unable to reinstall iTunes because of this error message 7. I recommend the troublehsooting found in the following article that mentions that error named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Take care,
Sterling
Maybe you are looking for
-
how to restore ios on iphone 4s? when I connecting itune after extracting it sows can not restore. error (21). how to solve this problem?
-
Trailers not formatting correctly in Safari
ITunes Movie Trailers are not playing correctly in Safari. On selecting full screen using the expand arrows in the video control panel in Safari 5.1.10 & OS 10.6.8; Trailer will expand to full screen and the screen will go black, but on selecting pla
-
I just got a new computer and firefox 4. Why is my internet moving so slow?
Every time I click the little green circle spins forever. I have yet to watch a video strait through. For instance a 3 minute clip can take as much as 15 minutes. I would like to know how to check my internet connection and find out what is going on
-
panarama on my iphone 5 has yellowish lines running through it!& purple haze when i take a picture
-
hi all, i have a selection screen with partner role and partner number fields. now my query is how to validate the partner number against partner role entered. For example, 832000 is Holding Customer. However, system is accepting it with the Partner