Starting OEM GC agent on windows

Question

Hi,
I installed the grid control(10.2.0.2) on windows box,which already had two database running on it(10.2.0.3),when i try to startup agent it throws error like
A service specific error occurred: 2.
More help is available by typing NET HELPMSG 3547.
going through logs $AGENT_HOME/sysman/log/agaabend.log shows the below error.
The agentTZRegion value in U:\oracle\product\10.2.0\OMS\agent10g/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute 'emctl resetTZ agent' and also execute the script mgmt_target.set_agent_tzrgn(<agent_name>, <new_tz_rgn>) to get the value propagated to repository.
my repository version is 10.1.0.4,going through metalink i found a patch 5728221,following is not clear.
I have two Oracle Homes
-1) ORA_HOME(from which two 10203 db are running and also grid repository) u:\oracle\product\10.2.0\db_1
2)ORA_OMS-u:\oracle\product\10.2.0\oms(under which three subdir-agent10g,oms1og,db10g)
Pre-install step: ** IMPORTANT **
In any Database Server within this home, run utltzuv2.sql from Patch 5746866-->which OH ?
Steps to install:
1) Stop all Oracle Services
2) Go to %ORACLE_HOME%\oracore\zoneinfo\ and take backup of timezone.dat, timezlrg.dat, readme.txt.--->again which OH
3) Copy timezone.dat, timezlrg.dat, readme.txt. given in this patch to %ORACLE_HOME%\oracore\zoneinfo\
4) Start oracle services
Please guide me.
Thanks
Edited by: user518537 on Oct 30, 2008 2:22 PM

Answer 1

The agentTZRegion value in U:\oracle\product\10.2.0\OMS\agent10g/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure >> that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute 'emctl resetTZ agent' and also execute the script mgmt_target.set_agent_tzrgn(<agent_name>, >> >> <new_tz_rgn>) to get the value propagated to repository.I faced the above issue in my windows target system (windows 2003 Ent ,Oracle database 10.2.0.2,agent 10.2.0.4).How i resolved it was,
1) changed the windows timezone - need to be in same timezone as grid server
2) Uninstalled agent,cleared folders and registry values if any and installed agent.
There is a method to resolve it by editing in emd.properties file etc you may go for that But just for saving time and effort you may follow what i suggested!
~ Thanks