Starting up a new iphone
Just bought an ipone 4 today. How do I transfer everything from my old iphone 3 on to it? Do I use my backup file in iTunes? Thank you
Hey there! I just need a little help about my new iphone. My mom also has her iphone and i use her apple id with my new iphone. So here's what happened, instead of clicking the start up as a new iphone, i accidentally clicked the restore from backup (from my mom's iphone). So what happened is, everything from her iphone, contacts, messages, pictures were transfered to my iphone. My question is, how can I restore my previous setting, my contacts, messages and pictures were all gone. How can I get it back? :/
Similar Messages
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On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?
Did you try to connect in recovery mode and restore without using the latest backup?
Recovery mode and How to back up your data and set up as a new device
If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
Those files are located here:
Rename, move, or delete the iOS software file (.ipsw)
iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Mac OS X
iPhone
~/Library/iTunes/iPhone Software Updates
iPad
~/Library/iTunes/iPad Software Updates
iPod touch
~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.
Windows 7 and Vista
iPhone
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: If you don't see the AppData folder, you may need to show hidden files.
Message was edited by: Ingo2711 -
i got my new iphone a week ago. i started using it straight away, before i knew about icloud and that i could sync all my contacts, etc to the new phone. i then turned on icloud for contacts - this worked fine. today i tried putting my music onto my phone. i clicked 'recognise a B's iphone' in itunes - this has synced music and apps. the only problem is that i have lost all my text messages from the last week. the phone is showing old messages from december 2012 only! can i delete these and get my recent messages back??
thanks.
balerina.You did more than sync the new iPhone with iTunes since syncing with iTunes does not include text messages.
The first time a new iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or set up the device as a new iPhone.
The former replaces all data on the iPhone that is included with the selected backup for the other iPhone or iOS device. The latter does not.
If a backup for your new iPhone was not created with iCloud or if created and has been updated since the backup was transferred from the other iPhone or iOS device, the previous data on the new iPhone is gone. -
How do I start using my new iphone when my OS is out of date?
My iPhone 3G broke (shattered screen) so I ordered a 3GS. When I tried to use the iPhone 3GS it said I needed to upgrade my iTunes and I tried but in order to run the newer iTunes I have to upgrade my OS from Tiger to Leopard. I ordered snow leopard but it probably takes two weeks to get to Hawaii. My new phone will be cancelled if it isn't activated in two weeks. How do I start using it sooner?
Go to an Apple store or an AT&T store, they will activate the phone for you, although you won't be able to sync it with your computer.
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Please help me i'm really disappointed with apple ... I bought it quite expensive and having problems ? I want to get it fixed !
Jayenkhbayar wrote:
Thank you ! I thought iphone is the best phone but it's not ... :(
maybe you shouldn't have been shaking it. -
HT4859 How content is restored to a new device after choosing start as new iPhone
I got a new 3GS that is built with iOS5.
The thing is my former 3GS had the iOS6 and hence my recent iCloud backups were done with iOS6.
When tried to choose "Restore from iCloud backup" I could only see very old backups (I assume latest iCloud backup with the iOS5). the apple support (at the Genius Bar) advised me to later upgrade to iOS6 and restore from iCloud; and right there he chose "start as a new iPhone".
Now I upgraded to iOS6, signed in on with my appleID under Settings>iCloud but can't find how to manually restore from iCloud and get to my latest backup (on the phone I see only manuall backup, no manual restore - I can't see anything to do so on iTunes neither)I just realized how to sort this out; so sharing the update...
I think there's no manual restore from iCloud and the only way is to go to Settings>General>Reset>Erase All Content & Settings and start over from the Set up iPhone screen and choose "Restore from iCloud Backup"
Given that I upgraded to iOS6 in the meantime, I can now see my recent backup I was after. -
Why are my new iPhone 4S photos not displayed in iPhoto?
I have just started using a new iPhone 4S and have taken photos that will not display in iPhoto. My previous iPhone 3GS worked fine, but now the image files from the new iPhone 4S show as dashed outlined files with the file numbers showing. But when I try to import them, they are indicated as unreadable. What is the problem and what's my next step?
Type "iphone not recognized in itunes" into the search bar at the top of this page by "Support" and read the resulting help articles.
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New iPhone 4 Activation Help Needed
Well, I upgraded to a new iPhone 4 and ordered it on Saturday and it was delivered on Monday morning.
I now cannot activate it. I inserted the new Micro Sim into the phone and then connected it to iTunes and iTunes 10 opened.
It went through a lot of things and then asked me if I wanted to upgrade the software to OS 4.1, which I did and it then kept telling me that activation may take sometime. I successfully downloaded 4.1 and then the phone seemed to sync, but now, when I disconnect from iTunes, there is nothing about the phone being activated and there is no signal.
My old iPhone 3G however is still working and has a signal, but I can't use my iPhone 4. I tried connecting my 3G to iTunes and it came up with the summary info. and showed my phone number, however, I then connected my iPhone 4 and it showed summary information, but no phone number. No info re activating comes up at all and I am at a loss to know what to do.
Any ideas about what to do? I don't need to select contracts in iTunes, as I did all this on the 02 website when I upgraded and because it is an upgrade, I get to keep the same phone number as before.
What do I need to do or should I just go into a local 02 store and ask? I would just love to start using this new iPhone 4 now that I actually have it, but if it won't activate, then I am at a loss?
Help please.Call your provider to activate.
I had the similar problem when I got mine 2 month ago. I ordered mine from AT&T, upon receiving it, i went to the apple store to get it activated (since I had no internet connection at home), but to find that it was waiting for activation, the genius was puzzled to why it wouldn't activate. So I had to go to the activation site on the AT&T part and activated from there, then it worked.
so you'll probably have to contact your provider to activate your new iphone. Good luck. -
How to copy all Contacts from Android phone to my new Iphone 5?
Starting up my new Iphone 5 I Wonder how to get my Contacts from Samsung Android Telephone, to Iphone 5.
Appreciate Your information..Move content from your Android phone to iPhone - Apple Support
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Dear Mr./Mrs.,
I had an iPhone 4 , then I bought iPhone 5s , I faced a problem when I started installing any new application other than I already had on my iCloud , I was asked to enter my password of my apple account and I entered it correctly , then I was asked to answer two questions , but I forgot the answers !! I click on forgot the answers , they send me check your email , I check my email and they send me the password that I have already entered not the answers of the questions ! How can this problem be solved ?! Hope to take my message into consideration.
Yours sincerely,
Hesham.Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I bought an iPhone 5 at Best Buy, and they started the setup assistant process. Now I can't go back and start over so I can sync my phone to my iTunes account. I have an old iPhone 3GS and didn't use the iCloud. I backed up to my computer. And now I can't reset my iPhone 5 to sync to my iTunes.
Help.I purchased a iPhone 5, and after completing a backup of my old iPhone 3GS, I in error selected Set Up as a New iPhone in the Setup Assistant.
I connected to iTunes and did a Restore iPhone, which set the iPhone5 back to factory defaults, and I was able to restart the Setup Assistant, and following the apple support instructions, restored from my 3GS backup and synced with my iTunes account. The Restore kept my phone number intact.
I was worried that I would lose the setup of my phone number that was done in the store, but everything worked perfectly. -
I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."
Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have a new IPhone 6 just went to the store last Saturday to connect it, (I am replacing my IPhone 5s) it says that I am updated on IOS 8.0.2 but now started to show a message that reads like this: " No SIM card installed" and I have no phone line or anything, my carrier is Sprint and I just got back from there and they told me that this is something I have to deal with APPLE because they have nothing to do with software. Anybody experiencing the same thing? any light in the tunnel? HELP....
Hello henry lfrommiami,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone gives you the message "No SIM Card installed" please follow the steps below.
Update your iPhone to the latest version of iOS.
Turn airplane mode on and then off again.
Restart your iPhone.
Check for a carrier settings update. Go to Settings > General > About. Install any available update.
Remove the SIM card and make sure that it's a valid SIM that your carrier provided. Also make sure that it's not damaged, worn, or modified. Then reinsert it.
A SIM tray that comes with one iPhone model won't necessarily work with a different iPhone model. When you insert the correct SIM tray, the SIM tray should be flush with the device.
If you have another SIM card, insert it. You can use a SIM card from any phone with the same format as your iPhone SIM card. If your iPhone works with that SIM card, contact the carrier that issued your original SIM card.
Restore the iPhone.
If you still see the issue, contact Apple support.
If you see 'No SIM' alert on iPhone
Cheers,
Alex H. -
I just bought the new Iphone 5 and i cant get itunes to download, I keep getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start.Verify that you have sufficient privileges to start system services.
I have no idea what that mean my iPhone connects to my computer and charges and i can import pictures it just iTunes that won't work.
PLEASE I NEED HELP FROM ANYONE WHO KNOWS ANYTHING!!!!!!!!!!!!!!!!!!!Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I am unable to sync my new iPhone 4s OR my iPod Touch 4 to iTunes.(this is the first time I am plugging them into iTunes) I have version 10.6.1. Both devices are up to date with the latest software version. Once I plug the device in, it is recognized on iTunes.The synce process does not start automatically. I am unable to select the sync option. I've tried reseting the device and restarting iTunes and the same problem happens. I have plugged in my husbands iPhone 3gs and the sync process starts automatically. I have also added my computer as an authorized computer for the new devices. What now?
Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
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