Startup hangs on "Loading ExporterQuickTimeHost.prm"

A bit of Background - It's been a week now since I got my Windows 7 (64 bit) system back after being attacked by the "Windows 7 Repair" Malware (Let in by the free Windows 7 Antivirus programs, gone back to using Norton which got rid of the Malware)
But my system is still not working right. In particular Adobe CS5 Premiere Pro 5.0.3 can't get past the the loading screen and just shows "Loading ExporterQuickTimeHost.prm" and sticks there for ever. Now I've read this thread on here and followed the advice on http://www.plee.me/blog/tag/exporterquicktimehost-prm/and allowed Premiere Pro, Adobe QT32 Server.exe and dynamiclinkmanager.exe access via my Firewall programme which is the standard Windows 7 program.
But Premiere Pro still it does not work. I even reset the Firewall so that all programs would need to ask permission again for access and even that did not help. I've turned off the firewall and Norton and that failed to help too, installed latest QuickTime 7.6.9 and no help either. But when I created a new user profile then Premiere Pro loaded just fine!
Premiere has run fine on my system for 10 months, it is only since I had to restore Windows back 2 days to a previous System Restore point that this has happened. It would be a lot of work to transfer all my files and software over to a new User Profile and so I wondered if anyone had got any other tricks to try to get Premiere to get past this permissions problem with QuickTime 7.6.9 as it obviously does work there is just some setting wrong in my old profile.

Quit, delete the preferences folder, and then restart.
The preferences folder is here: <drive>\Users\<username>\AppData\Roaming\Adobe\Adobe Premiere Pro\
Also, be sure to run as administrator. You can right-click the Adobe Premiere Pro program icon and choose to run the program as administrator in Windows 7.
You should also check out these troubleshooting tips for QuickTime issues:
http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-eff ects.html
That was written for After Effects, but the same things apply to Premiere Pro.

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CS5 hangs loading ExporterQuicktimeHost.Prm

Windows 7 Pro 64 bit.
Any suggestions before I send more info?

Quit, delete the preferences folder, and then restart.
The preferences folder is here: <drive>\Users\<username>\AppData\Roaming\Adobe\Adobe Premiere Pro\
Also, be sure to run as administrator. You can right-click the Adobe Premiere Pro program icon and choose to run the program as administrator in Windows 7.
You should also check out these troubleshooting tips for QuickTime issues:
http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-eff ects.html
That was written for After Effects, but the same things apply to Premiere Pro.

Why does Premiere CC 2014.2 freeze while loading at Loading ExporterQuickTimeHost.prm?

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I posted this question because Adobe support had control of my computer for the past three days trying to solve this issue, without success. The last support helper Rameez, had me delete QuickTime and re install which solved the problem. Maybe this post can help someone else as well.

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Premiere Pro CS5 hangs on startup exporterquicktimehost.prm

Premiere was working fine for me and then last night I tried to open it but on startup it would hang up on loading exporterquicktimehost.prm. The same startup freeze happens with after effects when "initializing mediacore". I have searched and tried all the suggestions without any luck.
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hi.. DigitalRicky,
did you ever come to a solution for this?
I believe I am having the same or simular problem.
im on a mac .. 10.5.8 with enought disk spack.. about 50gb
have downloaded update for primiere.
two things are happening
1.freezes/stalls/doesn't respond on opening program.. I have to force quit it or on some occasions it just quits itself. this occurs on new and exsisiting projects.
2. on 3 occasions after i had fiddled around with deleting preferences, i have been able to edit .. however no unable to add footage as the second i trie to add footage to timeline it stalls/freezes/does not respond. then i have a world of hurt and can't re open.. back to problem 1.
what trouble shooting i have done..
1. uninstall/reinstall
2. run no other software etc.
3. Documents>Adobe>AdobeProductName (like Premiere Pro) Inside of this, there is a folder with a number (usually 4.0 for CS4). Take that to the trash and restart your application. -> this is where i can start old project but not a new one..
4. run disk utility on comp
5. re start comp etc
im not to sure on what else i can do ..
I would GREATLY appreciate any help.
thanks heaps!
Danielle

Premier elements 10 hangs when loading on importingquicktime.prm

I am unable to use Premier elements 10 because it hangs while loading "importingquicktime.prm". It then goes back to the opening menu. Organizer works fine as does Photoshop, which was bought as a complete pack. I have the latest version of quicktime 7.7.1. I have checked my laptop and it has easily enough spec to cope with the programme.
I have been onto Adobe customer Support. Their technicians seems totally unaware of the probelm and seem to find it hard to grasp what is happening. They keep asking what error message comes up. There IS NO error message.
They got me to turn of all other programmes including the antivirus and to set up a new catologue in Organizer. Still the same problem.
I have spent so long on the phone to them that I will need a bank loan to pay for the phone bill. On two seperate occasions they have agreed to phone me back sometime during that day. Both times they failed to do so. It seems that they have a department called customer service and service is the last thing they want to offer.
I am surprised that Adobe seem not to know there is a problem as there has been a number of posts on this forum on the same subject.

For a quicker response, I'd suggest that you post your query on the Premiere Elements forum http://forums.adobe.com/community/premiere_elements

ExporterQuicktimehost.prm - Loading Hangup

I have searched high and low on the internet, through Adobe's help system (which is not even remotely helpful), and waited for literally HOURS on hold with "tech support", (which again, is not even remotely supporting), for this issue with the start up of Adobe Premiere Pro CS5.
I was having absolutely no problems with this whatsoever until out of nowhere, it stopped loading properly. It takes at least five minutes to load and I have the same problem with After Effects --- in Premiere, it freezes at "'loading exporterquicktimehost.prm" and in After Effects it freezes at "Initializing MediaCore".
I have seen hundreds of posts all over the internet from many others who have had this issue --- I have tried restarting, I have tried turning off my firewall, and everything else I know to do but STILL this issue has not even been remotely addressed.
Can someone kindly help out? This is ridiculously agitating when $1,600 worth of software all of a sudden stops working and Adobe seems to not even have the staff to address issues when they come up.
There are people on other posts on here who have said that their issue was solved by messing with firewall settings but again, I have tried that and it did not do anything.
I have tried renaming the files ExporterQuicktimehost.prm as well as ImporterQuicktime.prm and the program loads fine --- so it seems like something is wrong with the Quicktime/Adobe integration but again, this is not something that has been a problem in the past.

12.Dice17,
Aug 25, 2012 3:12 PM in reply to reformationdesigns
Report
Go to Windows Task Manager,End process "Adobe QT32 Server.exe" then restart Premiere. Works for me.
The above worked for me perfectly and a couple others in this thread.

Premiere Pro CS5 crashes at startup (loading ExporterQuickTimeHost.bundle)

This continues to be a problem for me. Why can't Adobe and Apple play nice? May have to switch to Final Cut if this keeps happening. Any ideas??????

I had the same problem over here (crash on startup, while showing "loading exporterquicktimehost.bundle")
I contacted the Adobe support, which mailed me this link:
http://kb2.adobe.com/cps/832/cpsid_83223.html
What solved the isssue for me was:
5. Log in using a new local administrative user account.
I created a new account - just for Premiere. And it worked like a charm.
Hope this helps people who find this thread when needing help badly - like I did.
Philipp

Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"

Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"
This happened before when I had CS6. I'm now using CC and haven't had problems until now. I again get the hang up while loading. Previously I trashed the loading ExporterQuicktimeHost.bundle file and this solved the problem.
I tried to contact support. I thought my subscription to CC included support, apparently not.
Anyone else have this Problem?
Brian

Thanks for the response Kevin.
I tried repairing permissions.
I recently installed OSX 10.8.4 but I've been succesfully using PP since then. PP is up to date v7.0.1
I have read the other forum posts on this.
Again, this problem cropped up using PP CS6, but I was able fix it using this procedure:
1. Go to Applications
2. Go to Adobe Premiere CS6
3. Right click on the application and click on “Show Package Contents”
4. Go to Contents –> Plug-ins –> Common
5. Move the following files to the desktop: ExporterQuicktimeHost.bundle and ImporterQuicktimeHost.bundle
6. Restart Adobe Premiere CS6 and it will successfully open up
This no longer fixes it.
I desperately need to get back to work.
Even though I feel Adobe support should be included in a CC subscription, I'm considering purchasing Adobe Bronze support with a max wait time of 4 hours and only alloted phone calls for $175
thanks anyway

Premiere Pro CC 2014 hangs up on loading importerquicktime.prm

Then it also gives the error message "could not find any capable video play modules."
My system:
HP Elitebook 8570P, Windows 7 Pro, 64 bit
Intel Core i7-3740QM @ 2.7GHz
8G RAM,
GPU: AMD Radeon HD 7500M/ 7600M Series
4G memory
I've been researching this for a couple of days now and the fixes for this are all over the map. I've seen "Run Premiere Pro as Admin," I do. "Update your video drivers," I have, etc. I'm running Late November, 2014 driver per AMD's utility. I've seen lot's of other stuff, that dives down into minutiae, like edit PP's list of supported drivers...[waves hands]...none of that crap works, ok?
Nothing gets PP to load past the message "Loading ImporterQuickTime.prm." I've also installed the latest vesion of QT, by the way. So I have a top-tier (for its day) GPU, and a brand new installation of PP. What gives? Why won't this load?
Any thoughts? Thanks!

found these you can try, if you haven't already
Premiere Pro CC crashes on Launch
Adobe Premeire CC7 crashes on load
some threads report uninstall/reinstall of premiere works. can also use the cleaner tool if you do try that.
Use the CC Cleaner Tool to solve installation problems

FCPX 10.0.7 hangs when loading multiple projects - a non-destructive work around

FCPX 10.0.7 hangs when loading multiple projects - a non-destructive work around....
Hi Guys, I upgraded from FCPX 10.0.6 to 10.0.78 and discovered to my immense frustration that many of my 100+ FCPX projects would not load.
Symptom:
FCPX 10.0.7 appears to hang ("spinning beachball") with either high CPU% on a single core or with 1-2% CPU busy (activity monitor.app) when a FINAL CUT PROJECT is selected. No logs error information in /var/logs ..hmm
notices that the "status circle" spins around endlessly.
Actvity Monitor.app shows "Final Cut Pro (Not Responding)
and also I notice in some cases that an OEM filter ("NEAT VIDEO NOISE REDUCTION") is in progress to be loaded. FCPX V10.0.7 must be FORCED QUITtted to remove it from system.
History: Upgraded FCPX from V10.0.6 to V10.0.07.
"FINAL CUT EVENTS" and "FINAL CUT PROJECTS" on a single file system on SAS 16TB disk array (768MB/sec read via AJA system test) and 60% utilised capacity… FCP EVENTS has 400 events in it .. some 5.2TB of Prores essence etc .. all works fine! (i.e. the storage system is first class and is NOT the issue)
32GB of RAM on MAC PRO 2009 Nehalem 16 x Vcore with ATI 5780 card and ATTO HBA's (i.e. plenty of resources!)
As usual with any "upgrade" to FCPX 10.0.? all the EVENT objects need to be upgraded. In my case this takes an hour or two.. so I do that when asleep.
After experiencing above, I restored the FCPX EVENTS LIbrary of that file system from LTO4 tape archive (BRU-PE ) and still had the same issues as above.
WORKAROUND:
FORCEd QUIT FCPX V10.0.7
RENAMEd "/volumes/some_file_system_volume/Final Cut Projects" to "/volumes/some_file_system_volume/Final Cut Projects_original"
created (make) a new "/volumes/some_file_system_volume/Final Cut Projects" (use finder)
For each project !!! in "/volumes/some_file_system_volume/Final Cut Projects_original", (do one project at a time!!!)
MOVE "/volumes/some_file_system_volume/Final Cut Projects_original/one_fcpx_projext_nnnn_folder" to "/volumes/some_file_system_volume/Final Cut Projects"
Make sure you move ONLY one project at a time. If you have a subfolder of projects, please do each project one at a time (serially!)
Launch FCPX V10.0.7 and BE PATIENT!!! .. DONT click or fiddle with the UI.. it seems when you intervene it locks up as well…
Let FCPX V10.0.7 settle….
select the project you just added above and RELINK any objects it needs. Thumbnails and proxies will be rendered again.. just be patient
wait until ALL the rendering as stopped.
QUIT FCPX V10.0.7
(now if FCPX locks up, just force it out and start again as above).
repeat for all projects in "/volumes/some_file_system_volume/Final Cut Projects_original" (go to step 4 ad do until all projects moved)
When all is COMPLETED MAKE SURE YOU ARCHIVE an instance (or make a backup ) of "/volumes/some_file_system_volume/Final Cut Projects"
If this procedure has worked the folder "/volumes/some_file_system_volume/Final Cut Projects_original" will have zero (nill, none) projects in it.
I have managed to restore ALL my "/volumes/some_file_system_volume/Final Cut Projects" this xmas between drinking etc. I'm satisfied that its all ok.
Other issues:
use DISK WARRIOR or TT PRO 6 to make sure that the file system volume where your "/volumes/some_file_system_volume/Final Cut Projects" are is physically ok. I noticed some entries in file system's volume table that represented objects in "/volumes/some_file_system_volume/Final Cut Projects" were at fault when I used these utilities… FWIW.
SUMMARY: yes this took ages to d, however luckily I had everything in at least 3 instances in an archive which has saved me many time in the old FCP& and prior days… it was just a matter of time to put it back together.
I put this outage down to may be my own impatience when I first fired up FCPX 10.0.7 after the upgrade.
I'm interested if this workaround is helpful to others and in addtiion if others have a more satisfactory remedy.
HTH
warwick
Hong Kong

Hi Eb, yeah I could not see any "memory leak" or unusual consumption of REAL memory whose less availability would cause excessive PAGEing and SWAPping as seen in the Activty Monitor.app
I watch this carefully especially the use of REAL MEMORY by 3rd Paryy apps. BTW there are a few that cause ALLOCATED but NOT USED memory (blue in the A.M.app UI). Simply a unix PURGE command can release that memory and help clean up the PAGE and VM swap files (its alleged!).
Yes, you may be might with the element of "Luck" involved. I would add though, that having MULTIPLE project displaying in the STORYLINE window and loading always caused my FCP 10.0.7 jam up at startup with h symtoms and observations I described.
TIP: I might also add that for a super speedy launch of FCPX one may also emply setting each PROJECT's UI to show only AUDIO thus negating the need to contstruct or reneder out a PREVIEW ui in each clip in the storyline.
Your/Apples suggestion of the movememt (rename) of "Final Cut Pro Projects" to "Final Cut Pro Projects Hidden" is similar to what I proposed above to stop FCPX 10.0.7 accessing and building it up at startup. This workaround has been useful inthe past as well.
ALso one might also get the stick out and remove (delete/rm) the ~/Library/Saved Application State/com.apple.FinalCut.savedState in one's home ~/Library so that FCPX wont do such a neat job reinstating FCPX last time you crashed it... This has been helpful also in diagnosing my issues.
Lastly I have noticed that:
impatience clicking on the FCPX UI when in the unstable state causes it to lock up with NO visible CPU% busy.... as if its waiting on something which is usually me MEMTERMing it via FORCE QUIT and
the projects where I have employed the NEAT VIDEO Noise Reduction OEM filter for FCPX seem to exasserbate the PROJECT loading issues when several PROJECTS are available at FCPX startup time.
As of yesterday I have some 400+ EVENTS Final Cut Pro Events and 130+ projects of varying compexites in a single file system on Final Cut Pro Projects all working fine and as good as gold again!
Oh and one more thing, I had to RE-RENDER many projects of them again... strange as the FCP PROJECT library was renstated from a recent LTO archive as of V10.0.6 FCPX.. strange that...I would have expected if the projects and events were 10.0.6/7 compatable as proposed by Tom, that this would not be necessary... hmm straneg that
I'll monitor this thread.
Thanks for your comments lads!

Startup hangs on "Loading ExporterQuickTimeHost.prm"

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