StarWalk compass stopped working with their most recent update.

My favorite application on my iPad used to be Starwalk. Ever since their most recent update on April 30, the internal compass stopped working (which is basically the backbone of the entire app). I contacted Vito technology (the developer) - it took a long time to get a response, but after several efforts they finally replied that there was a flaw in the iPad's internal Magnetometer, that it had nothing to do with their software, and there was nothing they could do about it - I should take it up with Apple. The app worked perfectly until their most recent update. I looked at their reviews/comments and numerous people were making the exact same complaint, and everyone said it stopped working as the result of the April 30 Starwalk update. I have one friend with a 3G iPad and the app still works fine for him. I have another friend with a wiFi version like me, and the app ALSO stopped working for him on April 30. So I understand not all iPads are affected.
So am I supposed to take this up with Apple now and tell them there is a flaw in their magnetometer that caused StarWalk to break as of their last update, and see if they can fix all our devices?
I don't believe Vito's assertion that their software is not at fault (considering so many people are complaining in their negative reviews that the last update triggered this breakage).
I'm frustrated and wonder if anyone else is experiencing this. Starwalk used to be my favorite app, and its even more frustrating to listen to the developer tell me its a device flaw that's been there all along, when me and many other people all had simultaneous magnetometer problems develop on April 30 - the moment we installed their last update.

Just that I have the latest from April 30 and there are no updates that are available to me. I guess you have the wifi only version as I do? I can't quite figure out why this would be affecting some people and not others. If you go to the StarWalk page on iTunes you'll see the list of people complaining about the same thing. In iTunes it also says my iPad software is up to date (I assume that means the OS/firmware).
So do you guys think this is something I take up with StarWalk or Apple? I feel a little ripped off that Vito has sold me a $6 app (granted that is not much) that has stopped working, and they are telling me its a flaw in the device.
I'll paste the response I received from Vito below. Bear in mind that although they say this has nothing to do with their software, all of the people who are complaining had a functioning app before April 30, and it stopped working as soon as we made that update.
Thank you for taking time to send us your feedback, it is highly appreciated.
In specific circumstances iPhone/iPad digital compass (magnetometer) may operate with difficulties, essentially causing errors in all applications that rely on its data.
Unfortunately, we cannot fix this particular problem, because it is caused by the digital compass malfunction and has nothing to do with our software. However, we are happy to offer you directions which may help you avoid experiencing this inconvenience in the future.
For better functioning of the digital compass consider doing the following:
1) Tilt your device from landscape to portrait orientation several times. This will help the digital compass recalibrate itself and calculate current position.
2) Make sure the compass is not obstructed by thick walls of buildings or large amounts of metal nearby. Try going outside.
3) Consider trying again later. Sometimes it is unclear what may be influencing the magnetometer.
If you need more information, please read the magnetometer specifications below.
We hope that these simple instructions were of help. Please don't hesitate to contact us if you have any further questions.
Sincerely,
Vito Technology Support Team
For more information:
Wikidia article http://en.wikipedia.org/wiki/Digital_compass :
"A magnetometer is a scientific instrument used to measure the strength and/or direction of the magnetic field in the vicinity of the instrument. Magnetism varies from place to place and differences in Earth's magnetic field (the magnetosphere) can be caused by the differing nature of rocks and the interaction between charged particles from the Sun and the magnetosphere of aplanet. Magnetometers are a frequent component instrument on spacecraft that explore planets."

Similar Messages

  • HT6058 Hello I have a iPhone 4 that's never been updated and I see there are three available, Should I just go with the most recent update ?

    Hello I have a iPhone 4 that's never been updated and I see there are three available, Should I just go with the most recent update ?

    You don't get a choice. If you decide to update, your phone will be updated to the latest iOS version available for your phone. For you, that's iOS 7.0.4.
    Make sure you follow the directions here:
    http://support.apple.com/kb/ht4972
    The update to iOS 5.0 & higher is an erase/restore deal.

  • I just lost all recent updates to my iCal from the last days. Can this possibly happen ??? What can I do to restore iCal with the most recent updates?

    Hello All, yesterday afternoon I just lost all recent updates to my iCal from the last days. How can this possibly happen ??? It may have occured after I chose the Refresh function after I had problems searching my iCal for a particular event. I think my iPhone was also not properly synched in the morning but I didn't pay it much attention and opened iCal on my MacBookAir instead.
    How can I prevent this from happening again?
    What can I do to restore iCal with the most recent updates?

    Random glitch.  It doesn't matter; if you didn't backup the data, then you can't recover the data.
    In the future, for any 'important' data, back up that data regularly.  Forward the 'important' text messages to your email.  Trasnfer your photos & videos to your computer, etcetera.

  • Sdhc cards stopped working with 10.9.1 update

    sdhc cards stopped working with 10.9.1 update. I've tried multiple readers with no affect. Any ideas?

    Have you checked for an update and/or asked the developer for help?

  • HT4623 Just tried to update my IPad 2 with this most recent update and now it is saying that I have to restore my Ipad...What happened?

    Tried updating my iPad2 with the most recent update and now it is saying that I have to connect to iTunes and restore my Ipad2, what happened? Did I lose all my stuff that I had on it?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • "Mobile Device helper has stopped working" after installing most recent

    OK. Like a thousand other threads that have been posted over the past week or so on this topic and having tried most of the suggestions, I find myself at a loss.
    After most recent update (which I installed on Monday) from 3.1.2 to 3.1.3 all **** has broken loose between my *iPhone, iTunes & Outlook*. This all came to light just hours after the install. . . . I noticed that my phone wasn't syncing - at all, it just "hung" there then I went into my contacts in Outlook - gone. . . UGH, EEK, OK, so they're still on my iPhone BUT I can't get to them in Outlook. After loosing most of yesterday and all of today I am at the mercy of someone who might know how to resolve this issue.
    _*Steps I have taken :*_
    I have un-installed and reinstalled iTunes 5 times, no luck, I've restarted, yada yada yada. I've hidden my Norton's Internet Security, allowed iTunes, etc. *Still no luck*. Take in mind, all was great after months of perfect syncing, etc. no problems whatsoever . . .
    *The two messages that I continue to get when I open iTunes and connect my phone:*
    1) "Mobile Device helper has stopped working"
    2) " Unable to load data-class information from Sync Services. Reconnect or try again later".
    The most recent error message under "Problems Reports & Solutions" on my start menu read:
    Product: MobileDeviceHelper
    Problem: Stopped working
    Date: 4/7/2010 3:42 PM
    Status: Not Reported
    Problem signature
    Problem Event Name: APPCRASH
    Application Name: AppleMobileDeviceHelper.exe
    Application Version: 16.691.14.1
    Application Timestamp: 4ba3b8fe
    Fault Module Name: CoreFoundation.dll
    Fault Module Version: 1.550.17.21
    Fault Module Timestamp: 4b8cb530
    Exception Code: c0000005
    Exception Offset: 0000db6b
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    This is the same message that I have received the last 10 times under Mobile Device Helper.
    *Please PLEASE please*, does anyone know how to resolve this problem?
    *Thank you SO MUCH for any insight.*
    -signed, UGH!!!

    Hi,
    I have had the same experience... uninstalled and reinstalled iTunes and all Apple components only to now be in a position where I can't sync my iphone at all (before I started trying various solutions I could still sync music... now nothing!) and I continually get the messages "mobile device helper has stopped working" and then "iTunes was unable to load dataclass information from Sync Services. Reconnect or try again later".
    I even tried reinstalling iTunes 9.0 but somehow I don't have the old library saved - means I lose all the ratings, playlists etc.
    Really frustrating and disappointing.

  • USB Video stopped working with 3.1.8 update

    I have been using iChat video with my USB camera for a while with the help of iChatUSBCam. The new update of iChat (3.1.8) included support for USB cameras and once installed my USB camera stopped working with iChat. It just reports the camera is in use by another application. I've been browsing for answers for a while and have tried many things:
    - Restart in various combinations of unplugging and plugging in the camera
    - Reinstalled the Macam driver
    - Reinstalled Quicktime
    - Uninstalled iChatUSBCam (since iChat is supposed to work without it now - I think...)
    - Reinstalled iChatUSBCam (v 2.2.1 - current)
    It's a Logitech Quickcam for Notebooks Deluxe. It continues to work fine with Skype and the the Macam camera tool. I'm using Skype for now (on tour for 6 weeks and use it to video call home) but the quality is crap compared to what iChat used to do.
    Thanks for any help you can give.
    Stranded in the UK with no decent video chat
    Matthew
    Powerbook 12" 1GHz - 1.25G RAM   Mac OS X (10.4.9)   Logitech Quickcam for Notebooks Deluxe

    Some people have reported that Updating iChatUSBCam
    and deleting the Macam drivers and then the
    com.apple.ichat.plist is the way to go.
    Thanks for your help!! I tried these things before, but tried them again in the order you suggested with no success. I'm pretty sure it is not a UVC compliant camera. It's not on Logitech's list of UVC cameras.
    M/N: V-UBG35
    P/N: 861228-0000
    PID: CE6420A
    If I try it without the Macam drivers it doesn't show up as a camera is connected at all.
    It's so frustrating because it was working great with iChatUSBCam until the recent update. It still works in Skype with no problems, but I'd rather be using iChat if I can - much better video quality.
    Thanks for any suggestions!
    Matthew

  • Meid no longer working with ting after recent update

    Hey guys i have a 4s with an meid of 99000, was working fine then the recent update seems to have changed the meid or something because it was different then the one originally supplied to ting my provider, and it no longer works on any network it seems,
    it was my wifes phone on the sprint network and worked fine on ting for a couple years until recently
    any idea on what i can do? or how to fix?

    i think its the sim card i get 2 bars without it and no service with the sim card in, does this sound right?

  • HT202157 Apple TV No Longer Works after the most recent update (2.1.13)

    Why can I no longer access the movies and tv shows I’ve already purchased in iTunes after the update?  It was not until the most recent update as on 2/1/13 that I started having this issue.  Please correct this so I can use what I paid for.  Thanks

    Same problem here, Apple, I'm pretty upset at the moment.  My daughter's 12th birthday, and she wants to watch a movie we purchased through your software.
    We love the normal apple usage...but, since your hardware and software are so stringently ruled...I have some expectations on the fact that it will actually work after the updates.
    Customer service outside the apple store has been suspect for some time. 
    Please step up here, we've invested quite a lot in you, and we're feeling a bit let down at the moment.
    No notice, no warnings, for all the messages you do send out, "hey the stuff you bought from us and can only play it back on us isn't going to be working for a while"...would be nice.
    Or just fix it.
    Scott West

  • Samba stopped working again after most recent security update

    This is not the first time that Samba has stopped working for me after applying an update to Mac OS X.
    I installed an update that 'Software Update' offered to me a day or two ago, and it has caused Samba to stop working again. I can't access the disks on my Powermac from any of my PCs (WinXP and Vista) again.
    I tried turning the firewall off. I tried turning SMB file sharing off and turning it back on. I tried disabling and enabling each of the users for SMB access. Still doesn't work.
    Under 'Sharing', I have 'File Sharing' enabled. Under its 'Options', I have 'Share files and folders using AFP' and 'Share files and folders using SMB' both enabled. I have my account enabled under 'Share files and folders using SMB'. I also tried disabling it and enabling it. Under Network setup, I have location 'Home' selected, because of previous problems with Samba not working if 'Automatic' was selected.
    Ideas?
    Thanks,
    Chris Shaker

    Hi, I think I need to update my profile because my computer definitely says it has 10.4.11
    I managed to solve the stickies and TextEdit issues by removing Butler in the end.

  • Spectraview ii stopped working with 10.7.5 update

    Hi I have an NEC MultiSunc 2690WUXi2 monitor using Spectraview ii to calibrate it, each of which was working
    fantastic until I updated my Mac yesterday from 10.7.4 to 10.7.5
    I am using a 2.66 GHz Quad-Core Intel Mac with an Nvidia GeForce GT 120 graphics card.
    I now get Spectraview detecting the monitor but unable to communicate with it.
    It's really urgent that I fix this problem since my work is color sensitive.
    I was using Spectraview version 1.1.12.1 just fine before the upgrade.
    Afterwards, I tried downgrading Spectraview a couple levels to 1.1.10, and
    then down to 1.1.09.1 and none of those can communicate, although they all
    detect the monitor. 
    I also checked my DVI cable with which I'm attached to the computer and got a
    new DVI-D dual link cable since the older one was DVI-D single link.  The dual
    link DVI-D did not solve the problem.
    Does anyone know of a way to fix this?  It's a huge problem!
    Nadine

    Hi J, thanks for posting the link!  I actually did come across that same site and thread, but only after I made the update.  This is a huge problem for anyone in photography/art.
    Talking with NEC support, they told me they are working with Apple on the issue but there is no timeframe on the fix.  They said the only thing to do is revert back to previous 10.7.4 using Time Machine.  I'm going to try to do this on my Mac Pro this weekend.  I've never done that before so crossing my fingers!
    I wish I could help you with a fix.  In the meantime, the input on your monitor will remember the last previous progam from your saved color profile.  This helped me out a ton in finishing up some work today.  Cycle through the inputs until you get to the program one, and it will adjust.  It's not ideal but it's something.
    I also did come across this thread that was a bit similar.  After having trouble with Mountain Lion, someone tried using a Gefen DVI Detective Plus to connect this same monitor to their graphics card on a Mac Pro.  It solved a hardware problem for them, but they don't mention using Spectraview with the device and setup.  It might be something to look into though?
    https://discussions.apple.com/message/19299293#19299293
    I really hope Apple and NEC can figure this out soon!

  • Video out stopped working with 10.4.6 update

    Hi, i've just installed the 10.4.6 update and now i have no video out.
    i have a video connected to the adc to s vhs connector. now when i start up my monitor starts up as the second display, and i have to put my computer to sleep and then wake it up and the monitor is reset to the main display.
    is there anyway i can reset something, cause it seems like it's remember previous settings or something.
    HELP!
    if i disconnect the adc to s vhs adapter then it is all fine.

    7 hours later and i finally get it working again.
    i have no idea why this happened, but somehow the menu bar got switched to the tv display. at the same time as this my video stopped working properly. so that was half the problem.
    then it took ages to reconfigure switch res, but i finally did it.
    for some reason my g5 doesn't want to know about using a tv as a 2nd display, until......UNTIL!!!! you rotate the display in the display preference by 90 degrees. then all of a sudden it comes on, and you can rotate it back to normal.
    why oh why this happens only apple knows. it's like a secret door into the wonderful world of dual displays.
    sort it out apple.

  • Flash Player stops playing games after most recent update.

    My father uses the website PCHGAMES.COM, daily.  He loves to play bingo.  Earlier this week Flash Player updates itself and now PCHGAMES.COM, bingo will not play.  It would let you chose which room to go to, and play the movie before the game, but when it gets to loading the room and chose the bingo cards all you get is a RED X.  After coming over to see what the issue was, and following all solutions on Flash Player games, video, or audio don't work | Windows page... The only solution that works is #7. Disable Flash Player hardware acceleration.  Once I followed these instructions, the bingo game played fine as long as he did not leave that page or window.  If he got bored and went to play another game and then came back to bingo it would not work again.  Then I would have to come back over and do #7. Disable Flash Player hardware acceleration, except this time it would be checking the box and Enable Flash Player hardware acceleration.  My father is disabled and doesn't understand why all of a sudden bingo will not work when it has been fine for 3 years.
    Currently his computer is using Windows Vista (32-bit), using IE Version 9.0.8112.16421, with Flash Player Version 11.1.102.63
    Is there any way to fix this other than having to come back to Adobe's site and enable or disable this checkbox every time he wants to play bingo?

    LW327, this is an issue that really annoys me! Laptop manufacturers produce their own 'custom' drivers that are actually, in most cases, exactly the same as generic drivers, except often years out of date! If there are actually any differences, then it's a few hooks into manufacturer installed programs, so installing a generic driver may, in the worst case, only cut down on some functionality with associated OEM supplied software.
    There are 2 ways around your problem to install the newest Intel driver:-
    1) Download the newest driver from Intel. Uninstall your current driver, reboot, and manually install the Intel one.
    2) Download the zip version of the Intel driver. Unzip it to a directory, then update your driver by picking the location where you unpacked the archive. This allows any checks that may scupper an install over the top of a custom driver to be avoided.
    Once you have the latest Intel driver installed, you'll get updates via Microsoft Update. There again, I just checked the Intel website and the latest G31/33 driver is dated May 2009, so installing it probably wont make any difference to your predicament. There again, the real issue here is that flash is messed up!

  • I haven't been able to access the iTunes store for almost a year, having been knocked out after downloading an iTunes update. With the most recent update, I can no longer access radio broadcasts as well.

    To solve the iTunes store problem, I have tried the suggestions suggested by Apple on the website to no avail.  Since downloading the last iTunes update, I can no longer access radio broadcasts.  It tries to connect to tuning service, but the refreshing catagory list notice never stops and connection is never made.  No store connection and no classical radio connection--What will I loose with the next update?  I'm not a computer person and don'y know what to do!  Help would be much appreciated.  Thank you!

    No store connection
    Could you walk us through what happens when you try to connect to the Store in some more detail, please?

  • Has anyone had any issues with the most recent update?

    I just did the latest software update for my Apple TV, and now the little light is blinking fast, and the only picture on the screen is of the Apple TV with a white cable leading to the iTunes icon. Any ideas what's going on with my Apple TV? I tried unplugging it, but it didn't change a thing.. Any ideas or suggestions on the way ahead are much appreciated!
    Thanks

    The microUSB cables are fairly common... most portable electronics today use them for file transfer/charging.
    If the user does not own one, they can be purchased from most retailers fairly inexpensively.

Maybe you are looking for

  • My iphone was stolen and I need my serial number. How can I find it

    Where can I find the serial number for my stolen Iphone?

  • Jumpy, choppy animation (imported from Illustrator)

    Hello, I am having a problem with some vines I imported from illustrator having very choppy animation. Every other animation in my project thus far has been smooth, except for the vines which I just want to move slowly and slightly as if blowing in t

  • Proximity Never Finds Video System on Windows 7

    I am a Windows 7 user (don't hate).  I excitedly installed Proximity looking forward to using (Cisco Proximity desktop-1.0.0-Alpha17), but it just never finds a Video System.  It just is grayed out and reads: "Looking for video systems...": I can't s

  • Tracing BAPI_INQUIRY_CREATEFROMDATA2?

    We're trying to create Inquiries with configurable materials using BAPI_INQUIRY_CREATEFROMDATA2.  We're passing the structures inquiry_cfgs_value, inquiry_cfgs_ref, inquiry_cfgs_part_of, inquiry_cfgs_ref and inquiry_items_in and are able to configure

  • Change Management strategies?

    Would appreciate any shared experiences on how people manage the orderly running of developer scripts. At the moment, I get told to check a script out of SVN and run it. Fine -except there's no record in the database of what was run, or what I had to