Starz Play help - white screen

I just downloaded my trial for Starz. When I tried viewing a movie I only get a white screen with the sound. Any suggestions? Thanks!
{post moved to its own topic and subject line updated}
Message Edited by CharlotteS on 08-25-2008 01:48 PM

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion or 10.8 Mountain Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 or 10.8 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Similar Messages

Help white screen no dock, no screen. no desk top!!!!

I have no screen, no dock, no desk top. nothing just a white screen. Can anyone help me restore I don't know how to fix this problem
Help please!!!!!

Ok downloaed osx lion and icloud. now my mac starts up and goes to a white screen. no dock no desk top nothing. it's like a great big white cloud nothing else. I have used the option f11 key to get system preferances to come up and everything checks out. If I pull up recent under system and click on iphoto I get a white screen, If I click on icloud I get a white screen. If I click on Icloud on apple support I get a screen with the sign in screen jumping around. I'm so brain dead trying to figure this out. Please if you can help!! Much thanks!

How do I Remove The Play button & White Screen that shows on the IPad?

Can anyone tell me how to remove the play button that apears on a white screen before the course starts? it only shows on the iPad and if this is going to be published as an IOS app using phone gap build i dont want this to show.
I have found some javascript that i have tried but it dosent seem to remove the white screen or browser warning does anyone know the correct javascript to use?
Current Javascript:
http://floatlearning.com/2013/10/a-more-mobile-friendly-captivate-html-template/
<script type='text/javascript' src='assets/js/fastclick.js'></script>
<script type='text/javascript'>
$(function() {
FastClick.attach(document.body);
$("#CPUnSupportedBrowserWarning_ID").remove(); // Removes browser warning
cp.movie.play(); // Skips play button screen
</script>
I am using the latest version of Captivate 7.0.1 on Mac
Thanks,
Oliver

Hey, thanks for you reply
I cant seem to find that function this is what captivate 7.0.1 generatesin terms of HTML:
<!DOCTYPE html>
<html>
<head>
<meta name='viewport' content='initial-scale = 1, minimum-scale = 1, maximum-scale = 1'/>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta http-equiv="x-ua-compatible" content="IE=10">
<title>Brainstorming eLearning Course</title>
<style type="text/css">#initialLoading{background:url(assets/htmlimages/loader.gif) no-repeat center center;background-color:#ffffff;position:absolute;margin:auto;top:0;left:0;right:0;bottom :0;z-index:10010;}</style>
<script>
function initializeCP()
          function cpInit();
          cp.movie.play();
                    document.body.innerHTML = " <div class='cpMainContainer' id='cpDocument' style='left: 0px; top:0px;' >          <div id='main_container' style='top:0px;position:absolute;'>          <div id='projectBorder' style='top:0px;left:0px;position:absolute;display:block'></div>          <div class='shadow' id='project_container' style='left: 0px; top:0px;position:absolute;' >          <div id='project' class='cp-movie' style='width:1024px ;height:748px '>                    <div id='project_main' class='cp-timeline cp-main'>                              <div id='div_Slide' onclick='cp.handleClick(event)' style='top:0px; width:1024px ;height:748px ;position:absolute;-webkit-tap-highlight-color: rgba(0,0,0,0);'></div>                    </div>                    <div id='autoplayDiv' style='display:block;text-align:center;position:absolute;left:0px;top:0px;'>                             <img id='autoplayImage' src='' style='position:absolute;display:block;vertical-align:middle;'/>                              <div id='playImage' tabindex='9999' role='button' aria-label='play' onkeydown='cp.CPPlayButtonHandle(event)' onClick='cp.movie.play()' style='position:absolute;display:block;vertical-align:middle;'></div>                    </div>          </div>          <div id='toc' style='left:0px; float:left;position:absolute'>          </div>          <div id='playbar' style='left:0px; float:left;position:absolute'>          </div>          <div id='cc' style='left:0px; float:left;position:absolute;visibility:hidden;pointer-events:none;' onclick='cp.handleCCClick(event)'>                    <div id='ccText' style='left:0px;float:left;position:absolute;width:100%;height:100%;'>                    <p style='margin-left:8px;margin-right:8px;margin-top:2px;'>                    </p>                    </div>                    <div id='ccClose' style='background-image:url(./assets/htmlimages/ccClose.png);right:0px; float:right;position:absolute;cursor:pointer;width:13px;height:11px;' onclick='cp.showHideCC()'>                    </div>          </div>          <div id='pwdv' style='display:block;text-align:center;position:absolute;width:100%;height:100%;left:0px; top:0px'></div>          <div id='exdv' style='display:block;text-align:center;position:absolute;width:100%;height:100%;left:0px; top:0px'></div>          </div>          </div></div><div id='blockUserInteraction' class='blocker' style='width:100%;height:100%;'>          <table style='width:100%;height:100%;text-align:center;vertical-align:middle' id='loading' class='loadingBackground'>                    <tr style='width:100%;height:100%;text-align:center;vertical-align:middle'>                              <td style='width:100%;height:100%;text-align:center;vertical-align:middle'>                                       <image id='preloaderImage'></image>                                        <div id='loadingString' class='loadingString'>Loading...</div>                              </td>                    </tr>          </table></div> <div id='initialLoading'></div>";
                    cp.DoCPInit();
          if((typeof InitAppPackager !== "undefined") && (typeof InitAppPackager === "function"))
                    InitAppPackager(cpInit);
          else
                    cpInit();
</script>
</head>
<body>
                    <div id='initialLoading'></div>
<script>
                    (function()
                              if(document.documentMode < 9)
                                        document.body.innerHTML = "";
                                        document.write("The content you are trying to view is not supported in the current Document Mode of Internet Explorer. Change the Document Mode to Internet Explorer 9 Standards and try to view the content again.<br>To change the Document Mode, press F12, click Document Mode: <current mode>, and then select Internet Explorer 9 Standards.");
                                        return;
                              window.addEventListener("load",function()
                                        setTimeout(function()
                                                  var script = document.createElement('script');
                                                  script.type = 'text/javascript';
                                                  script.src = 'assets/js/CPXHRLoader.js';
                                                  script.defer = 'defer';
                                                  script.onload = function()
                                                            var lCSSLoaded = false;
                                                            var lJSLoaded = false;
                                                            function constructDIVs()
                                                                      if(lCSSLoaded && lJSLoaded)
                                                                                initializeCP();
                                                            cpXHRJSLoader.css('assets/css/CPLibraryAll.css',function() {
                                                                      lCSSLoaded = true;
                                                                      constructDIVs();
                                                            var lJSFiles = [ 'assets/js/jquery-1.6.1.min.js','assets/js/CPM.js' ];
                                                            cpXHRJSLoader.js(lJSFiles,function()
                                                                      //console.log("js loaded");
                                                                      lJSLoaded = true;
                                                                      constructDIVs();
                                                  document.getElementsByTagName('head')[0].appendChild(script);
                                        },1);
                              },false);
</script>
<noscript style="text-align:center;font-size:24px;">Enable Javascript support in the browser.</noscript>
</body>
</html>

*Help* White Screen on Ipod touch 2g?

Hello, yesterday my i attepted to turn on my ipod and it revealed a white screen and hasn't gone off of it since. I have tried restoring it, but it still is on the white screen. Is there anyone that this has happened to or any way way i can fix this.

Hi,
If you haven't already, try restoring the iPod touch and setting it up as a new device as shown here: http://support.apple.com/kb/HT3828.
The iPod will likely need service if the issue persists after restoring as new. You can get the iPod touch replaced by make a reservation with a Genius here: http://www.apple.com/ca/retail/geniusbar/.
This webpage: http://www.apple.com/ca/support/ipod/service/faq/ provides answers to Frequently Asked Questions about iPod service.
-Jason

Help - white screen only!

Friends,
I'm faceing a totally annoying problem - the G4 worked fine until an hour ago, when I moved it to another room... Now at start the monitor only goes WHITE and... that's it. No restarts, no resets (PRAM, etc.) can help!!! I hear the starting chime, the fan works, etc, so I figure the tower works, but smth. is wrong with the display connection.
The Apple supprot page only comments "black screen"... and indicated problems with the video card... Mine works... or worked OK..
Any suggestions?
Thanks!

Friends,
I'm faceing a totally annoying problem - the G4 worked fine until an hour ago, when I moved it to another room... Now at start the monitor only goes WHITE and... that's it. No restarts, no resets (PRAM, etc.) can help!!! I hear the starting chime, the fan works, etc, so I figure the tower works, but smth. is wrong with the display connection.
The Apple supprot page only comments "black screen"... and indicated problems with the video card... Mine works... or worked OK..
Any suggestions?
Thanks!

White Screen when playing Movie

Hey, I'm downloading Ironman (bought) and its already past the part when I can begin to watch it, even though it's not finished downloading. When i hit play, a white screen pops up and nothing plays, it stays like that even when fastforwarding. I go to play my other movies and the same thing happens with all of them except Speed Racer which plays fine. Why does my apple tv's screen go white?

I had exactly the same problem, you will find many posts saying that quicktime and other programs need to be upgraded. Quicktime will not do anything here if it is about your appletv. Just make sure that your appletv is up to date with 2.2 software and that itunes on your connected computer is the latest. What will definitely work after all the updates is that you restart your appletv to factory settings, install all available updates, set it up again as if you just bought it and it will definitely work again.

White screen when playing dvds. Please help.

When I fast forward or rewind a movie on my Macbook the screen becomes white while the movie still plays. It takes about a minute for the white screen to go away. This has never happened before. Is there a problem with my Macbook or is it the dvd?

I actually figured out what was wrong. On my "viewDeactivate" event, I was cleaning up all object references (including the StageVideo instance). So everytime viewDeactivate was dispatched, the blank white screen would show up.
For anyone who runs into this situation (on the iPad), you should know that the viewDeactivate event is dispatched not only when moving between views, but also when alerts (or notifications) popup, when going back to the Home screen, and also when you double tap the Home button for the multitasking bar. Likewise the viewActivate event will fire when you return from any of the above mentioned states on the iPad, not just when moving between views. Knowing this helped me to fix the issue I was facing with StageVideo.
Hope this helps someone.

HT1363 i have an ipod classic 120gb. it has a white screen although i can hear the sound of the click wheel and even songs would play.but once dicharged ,my computer cannot recognize it please help

I bought an ipod classic 120gb in 2008. once by mistake it went in along with laundry in washing machine. I kept it under the sun to let it dry and tried to start it but it wouldn't.I kept it for charging and it started normally.after around 1 month when it got fully discharged i again kept it for chargin but it showed white screen.Although i could hear the sound of clickwheel and songs too but the screen remained white..Some suggested to replace the screen. Please help

It's likely that the moisture fried some of the internal components of the device. You'll need to take or send your iPod in for service/repair. Apple will do an out of warranty exchange versus actually repairing the device as a third party service would do.
Here is pricing for iPod repairs from Apple.
http://www.apple.com/support/ipod/service/prices/
B-rock

My iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?

Hello Friends,
I've two iPod Nanos (4th gen - 8GB). I'm facing a severe problem with both of them. For both iPods, I tried to do this method Simultaneously press the top button + home (central) button. But of no use.
1. My first iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?
2. My second iPod is facing more severe problem. None of the buttons are working. When I connect it my PC it showing "CONNECTED- eject before disconnecting". But it is not ejecting with all the usual methods. When I manually and physically disconnect it from the PC the same "CONNECTED- eject before disconnecting" is still showing till the battery goes off. After that if i press any button it is showing low battery signal. And when i re-connect it to the PC the same process is repeating. When I tied to restore it to the factory settings I'm getting "Error" report.
(I'm using windows 7)
Friends, Please help me with the above problems. It will be a great help.
Thank You.
R.SAMALA

Sounds like some hardware issues, meaning you'll want to take or send the iPods in for service or repairs. You can choose to have Apple do an out of warranty exchange for the prices indicated in the link below or find another third party service perhaps even local to your area.
http://www.apple.com/support/ipod/service/prices/
B-rock

White screen when playing StageVideo iPad 2, can this be controlled?

Hello,
I am currently building an application where the background of the application is a looping video using the StageVideo API. The video plays fine and runs smoothly, however there are cases where the video will get interrupted (and as a result displays a white screen). One of these cases include double tapping the home button on the iPad, attempting to switch apps. When the screen slides up to reveal the currently available apps, the screen video stops playing and the screen goes white. Another case is when the iPad receives a notification or alert. When this happens, the video stops playing and the screen goes white. Finally, I have tested this on two iPads (one Verizon and one AT&T). When entering any view that has this video playing, the AT&T iPad 2 would quickly flash a white screen before playing the video. However, on the Verizon iPad this does not happen.
I would like to know if there is any way that this can be controlled so that I can produce consistent behavior across devices. Would setting persistNavigatorState to true help? Or should I be listing for some sort of status on the StageVideo instance?
What are your thoughts?
Thanks in advance for your help.

I actually figured out what was wrong. On my "viewDeactivate" event, I was cleaning up all object references (including the StageVideo instance). So everytime viewDeactivate was dispatched, the blank white screen would show up.
For anyone who runs into this situation (on the iPad), you should know that the viewDeactivate event is dispatched not only when moving between views, but also when alerts (or notifications) popup, when going back to the Home screen, and also when you double tap the Home button for the multitasking bar. Likewise the viewActivate event will fire when you return from any of the above mentioned states on the iPad, not just when moving between views. Knowing this helped me to fix the issue I was facing with StageVideo.
Hope this helps someone.

White Screen When Trying to Play Movies / TV Shows Downloaded via AppleTV

Very frustrating, consistent issue with downloading movies or TV shows via AppleTV. Almost always results in a blank white screen with no sound and no video playing. No matter how many times I stop the video from playing, exit back out to the main menu, and restart the show, the white screen persists. The only thing that seems to fix it is to manually unplug the AppleTV, wait for 10+ sec, and then replug it in. Once AppleTV restarts, then I am able to watch the specific show I had been trying to watch. HOWEVER, the problem resurfaces as soon as I move onto the next movie or TV show.
Any suggestions on how to end this uber-annoying cycle?? I have all of the latest software downloaded. I have disconnected my iTunes library from AppleTV and then re-paired / re-synced the two (iTunes and AppleTV), and I have even tried resetting my AppleTV to factory settings (although given the volume of content I like to keep on my AppleTV, this leads to incredibly long timeframes to re-sync my AppleTV with my iTunes library). Any thoughts / suggestions / miracles would be hugely appreciated. THANKS!!!

Hi
Can't help you I am afraid, but I can tell you that you are not alone. Keep having exactly the same problem. Rented a Movie this evening and had to pull the plug half way through the download to be able to start and watch it.
I do have the Apple TV connected through a HDMI switch and wondered if it may be copy protection HDCP or something so was going to try it on component when I find my set of cables.
Will let you know the outcome
John

White screen when playing .avi file

I recently upgraded to Quicktime Pro, and when I try to play a video that I downloaded, all I get is a white screen. The time counts up perfectly, but there is no picture. The same thing happened when I had just the basic quicktime.
I'm not sure if it's an issue with the quicktime, or if I need to get a new component?
If anyone could help me out with this, it would be greatly appreciated!
Thanks,
Jord

The Xvid package should come with a read me that tells you where the files need to go. Also, does the movie you're trying to watch use Xvid? Get Info when you're in QuickTime Player, what codecs does it say are used by the movie?

White screen when playing back .mov files in QT.

I have two different .mov files created using an older version of QT (7.0.3, I think). The content is the same on both, but one has a bitrate of 750k and the other has a bit rate of 1200k. The one with 750k still plays just fine, but the other only gives me a white screen.
The problem started when I upgraded to 7.1.5, and I can't find the old installer for 7.0.3. Can anyone help?
Trond

Thank you very much for trying to figure this out. I have noticed that a lot of people have had the same problem. I have tried to change pretty much all settings on the different computers at work and even taken the files home to try them out on my Mac and also on my PC. Both have QT pro. But still the same problem.
I have now uploaded screenshots of both files' info pages, just ot make sure I'm looking at the correct thing. They are uploaded to
http://www.flickr.com/photos/54776079@N00/
Sorry about the donkey pictures
Trond

White Screen Please Help

I got an 80GB Ipod and I have barely used it. I was using it one night and then when I was done I put it on my desk and when I came to turn it on the next day I just got a white screen. I can hear music but I can't see what I am playing or doing I have a white screen. I have tried resetting my Ipod Several times and I have tried to restore factory settings Via Itunes and all has failed. What do I do? Any help would be great thanks.
Message was edited by: asher09

Hey Asher09, I have the same problem. How did you fix this ?

The infamous white screen - can you help?

A friend edited a video with Final Cut Pro and then exported to Quicktime format so that I could watch it on my laptop. But when I play it in Quicktime, I can hear the sound but only see a white screen. When I double click the file, Quicktime opens and up pops a message:
"Some necessary Quicktime software is missing. etc etc"
But once I am taken to the Apple site, I have no idea which of those codecs I need to download.
If it helps, the clip I'm trying to watch is 1920x1080 and under 'codecs', the following are listed - HDV 1080i50, Integer (Little Endian), Timecode.
Any advice as to how I can watch this clip in Quicktime?
Powerbook G4 12" Mac OS X (10.4.6) Quicktime 7.1.6

The FCP export used video codecs not supported outside that app. Meant for one FCP user to another.
They should export using H.264 Video codec so any version 7 user could view the file in QuickTime.

Starz Play help - white screen

Similar Messages

Maybe you are looking for