Static Distortion in HS-1000 headphones

I recently purchased a HS-1000 headset, and after the cd failed to install anything for some reason, I simply downloaded the necessary drivers for the headset. The first time I used it, it sounded great. However, the next time I used the headset it had a constant static-like sound distortion. I tried reinstalling the drivers, getting the necessary firmware updates (I have vista 32-bit), and even downloaded the update for the creative entertainment console. Initially, the first time after updating the firmware the headphones worked fine. But then the second I used them after updating it went right back to having distortion again. I even tried disabling my wireless card, but that did nothing.
Any help/ideas would be greatly appreciated, as I really like this headset and would love to make it work.

I have also been following that thread having problem with my headset as well. Just so sad that creative has not responded to help us who have problems with this product. Customer service is also the same. Hopefully in time they will respond.

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A non-solution to the static distortion problem

I don't know if there's any chance of the following "solution" having value to anyone else but I'll submit it to be filed in the "For What It's Worth" folder.
First, by way of preamble, I've upgraded iTunes a number of times now (going back to v. 4.6.0.15) and this is the first time I have had any sort of issue - the static/distortion problem that is presently being much-discussed in these forums.
Following the leads in the early threads on this topic, I played a handful of song files with QuickTime and confirmed that everything sounded fine with that player.
I went back to iTunes and the problem remained, although it struck me that it wasn't as severe as it had been.
I continued playing songs, hoping for some sort of insight into what had gone wrong when it slowly dawned on me that the static/distortion had ended ... and I hadn't done anything - changed settings or anything else - except simply play songs.
iTunes has been playing for a couple of hours now with no further sign of the problem.
One final point of information, I'm guessing it was after having played in the area of 10-15 songs when the problem seems to have solved itself.

I'll also add that I've since re-enabled the options I originally changed to "fix" my problem. I'm no longer getting the distortion, even with the options I changed.
I'm not sure what's going on.. I guess I'm just glad my music is back to normal and that I can browse the Internet AND listen to music!

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Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
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Evening Applers
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try to contact with the headphone manufacturer ,if it is still something wrong with
you second one .
[edited post by Moderator]

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Hi, I have a Pentium 4, Windows XP Professional computer and have recently had to reformat and reinstall my system do to a crash. Before that, I had purchased Soundblaster 24-Bit Li've. My audio was working great, lovely sound and everything, but after the reinstall of the system I'm having problems.
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When my iphone finishes charging when connected to either of my Windows 7 PCs there is an awful feedback static over the speakers or headphones. This happens whether the iphone is syncing or not to itunes, and even if the device has been ejected, but still left plugged into the PC. Why does this happen, but more importantly, how can I fix this?

Hey Ashen vimarsha,
Thanks for the question. It does sound like your earphones may not be plugged in all the way. For best results, see these troubleshooting steps:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
No sound through stereo headset
1. Inspect the headset jack for debris and clean if necessary.
2. Connect the headset and make sure the connector is pushed in all the way.
3. Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
4. If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
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Hearing static from headphone jack

For the last several months, I have noticed an intermittant static sound whenever I have headphones plugged in. I do not hear it from the speakers themselves without headphones plugged, and I have tried different sets of headphones in addition to trying the ones I use regularly in a different computer. They all had the same sound and and none of them did in the other Mac, so I know the problem is not with them.
The sound isn't a pattern and it will change if I wiggle the plug a little bit. As I am having to use my headphone more often of late, the annoyance factor has increased by magnitudes. Is this something related to cleaning or some sort of de-magnitizing venture I could undertake myself or a more serious problem?

Hi Ragle & Welcome to Apple Discussions --
It's tough to say for sure what might be causing your intermittent static problem, but there's a chance is might be some dust or other micro-debris lodged inside the mini-jack where you plug your headphones. You might try a very small and judicious application of compressed air (using the thin (usually red) straw attachment) aimed directly into the min-jack outlet.
The watchwords here would be apply sparingly. I remember having a similar static problem on an old stereo receiver of mine with respect to the volume control and using compressed air did the trick for me. Of course, that receiver was a unit I had for something like 10 years (I think it took that long to accumulate so much dust); I doubt your PowerBook is anywhere near that old.
But if dust isn't the cause, then you might have some kind of short or loose connection in your mini-jack or its connections inside your computer. If this is the case, then I think you're only recourse may be to have it looked at by an Apple tech or an AASP.
One final word: you mentioned "some sort of de-magnitizing venture [you] could undertake" to try to fix the problem. I don't know what sort of venture you have in mind, but my advice is to forego taking any such excursion. It's been my experience that magnets, de-magnetizers and the like don't play well with computer hard drives and their relatives and if you try to force them together you might well end up causing an even greater problem than the one you currently have.
Good luck. Post back how it all turns out for you.
-- JDee

Static Distortion in HS-1000 headphones

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