Static, fuzzy, crackling sound on brand new laptop

A static crackling sound is present when i listen to audio on my laptop. This is the second time i have purchased this laptop as the first one also had this problem and has continued with this one. i have run the sound diagnostic and no audio problems have been detected with the laptop and i have also updated the latop software but the problem still continues

Hello @jayjay124,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that a crackling sound is emitted when you are playing audio from your notebook computer, and I would be happy to assist you in this matter!
Since you mentioned that this issue has occurred on your brand new computer, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Similar Messages

Re: Screen full of finger prints on brand new laptop

Hi
I bought a brand new laptop from a well known store when I opened it the screen was full of finger prints so I exchanged it for the same model and that 1 was the same and looked like it had been wiped with a damp cloth and 1 else had this problem is it the stores fault or Toshibas fault.
Thanks

Thanks for reply.
I have had 3 of these laptops now as the first one developed a fault but it was sealed and the adaptor and plug were sealed in a plastic bag, the second 1 was sealed but the plug and adaptor wasnt in a bag, and was also in a different box than the first 1.
Now the 3rd one is in the same box as the first it was sealed but the plug and adaptor wasnt, at the moment I have a complaint with the store were I bought it because even though they were sealed.
I feel that the 2nd and 3rd had already had a system restore but have been told they were new so I dont know whos at fault the store or Toshiba.
I dont think I should have to clean a brand new screen it might sound like nothing to some people, but I bought new and expect new

Clicking noises on brand new laptop.

Hi, I bought a HP Pavilion 15-e 013sa on Monday from Curry's and when home I noticed it was making quiet clicking noises on the left (or middle). I took it back to the shop and was given a new one to pick up today. Got it home and it's making the same noise.
Is this common of this model? It's really getting to me now and I have a horrible feeling when given a replacement it will do the same.
Thanks.

I've never heard a laptop make this particular noise which is why I am worried.
And yes, hard to check without hearing the noise, it's just a low tapping/clicking that sounds like it's coming from the left but when you turn the laptop it's the middle.
It doesn't sound like a noise a brand new laptop should be making.
Thanks for the reply, I'm going to take it back in tomorrow and get one of their tech guys to check it.

My flashdrive only works on one of the usb port. the other usb works with my iphone charger, but not my usb. any suggestions? should i take it in? its a brand new laptop.

My flashdrive only works on one of the usb port. it will not work on the other usb port. however, the other usb works with my iphone charger.
any suggestions? should i take it in? its a brand new laptop.

Reset the SMC and PRAM
SMC Reset:
Shut down the MacBook Pro.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
PRAM:
Shut down the MacBook Pro.
Locate the following keys on the keyboard: Command, Option, P, and R.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

I just got a brand new laptop and I can't seem to put music onto my iPhone - help?

I just got a brand new laptop and I can't seem to put music onto my iPhone - help? I'd really rather not completely empty my iPhone in order to have it agree with this new laptop. How do I get them to talk to one another and let me put my music on my iPhone?

The iPhone will only Sync to One iTunes Library at a time.
KlBlair wrote:
I just got a brand new laptop ...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141

Camera not working on brand new laptop

Camera is not working on brand new laptop.

You do it manually by launching FaceTime and ensuring that FaceTime > Preferences... show that FaceTime is turned "ON".

My Lenovo says that power adapter is not supported on brand new laptop

Hi, I bought new Lenovo laptop two weeks ago (Lenovo Y50-70) and everything worked fine up until this morning. When i turned it on baterry icon showed that laptop was not pluged in, so i checked if everything is connected properly. Next thing a pop-up appeared saying ''Adapter is not supported''. I am sending you a screenshot. I searched the problem on internet but were not able to find anything that relates to my problem. Also i tryed calling technical support but they were not able to respond to my problem. I am reminding that this is a brand new laptop with guarantee list and everything. Please help i will be awaiting for your responseThank you

Same here. I just got off a phone for my G50-70 laptop( bought from Newegg.com . It is a new laptop with warranty.
I am getting frustrated as they have sent the replacement charger twice and it did not solve the problem. After that, they got on a session remotely to connect on my laptop. One hour and they still could not fix it.
They said that they will send the laptop to their technicians but they did not say anything about what if they could not solve this problem.
A 600 USd dollar laptop and they cannot even get this fixed. I have ths problem for the last 6 months on this laptop.
Any luck anyone?

Hi I just lost my brand new laptop in a taxi. Can it be tracked? Thanks.

Hi I just lost my brand new laptop in a taxi. Can it be tracked? Thanks.

"...I just lost my brand new laptop in a taxi..."
left not lost. Happens all the time. I found an iPhone once in a taxi and someone once someone left one in Starbucks. Those returns were easy. I would follow steve369's advice, call the taxi company and hope for the best. Good luck. Next time when in a taxi or limo maintain the bag strap across your body.

I purchased a DVD format of Light Room 5 forgetting my brand new laptop doesn't have a dvd drive

I purchased a DVD format of Light Room 5 forgetting my brand new laptop doesn't have a dvd drive. Any ideas how I can install it?

Download the trial version from the Adobe website.
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom
Enter your serial number to license it on your computer.

Laggy touchpad on brand new laptop

Hi everyone. I got a new HP Stream 13inch touch screen laptop just yesterday. I realized today that the touchpad (I don't have a wireless mouse of any kind) has been a little slow and laggy. It hasn't frozen up or anything, it's just laggy. Sometimes it will shift in another direction the second I stop using it. It's kinda annoying me and also worrying me, since it's a brand new laptop. Earlier today, I noticed it was doing this, and I restarted my laptop. After that, it was working just fine and I thought it was just one of those glitchy things that happen randomly. But it's happening again right now and Idk what to do. I don't want to have to restart my laptop every single time. Please help! This is my 3rd laptop already and I don't want something bad to happen to this one, too.

We are unfamiliar with Powerbooks in this G4 Tower
forum.
Please post in the correct Powerbook Forum.
Cheers!
DALE
Nevermind.
Tabcon

Brand new laptop: Incredibly slow and laggy.

Hi,
My mum received a brand new laptop on Saturday (this exact laptop) it hasnt been overly used as yet but the laptop seems very VERY slow. Browsers take a good while to open, sites like Facebook take ages to load - Farmville 2 for example takes an age to load and even when it does its very laggy.
Why is this band new laptop so slow? Nothing has been installed on it other than Firefox and the spec of the laptop seems pretty reasonable. Windows 8 is horrible but thats another issue.
Can anyone help or give any advice?

Do you open farmville from the laptop or from the internet? Have you checked the speed of your LAN or wireless?
Which are you using wireless or LAN NIC?
When you open application on the laptop is it slow?
Trying to determine if it is the connectivity is slow or if it is your laptop.
Also what version of AMD Catalyst are you using?
Here are some things you can do to make sure you are fully updated.
Make sure you have the most current .NET Framework 4.0
Make sure you have the most current DirectX 11.2
Make sure all of the other Microsoft Updates are complete as well. Missing Updates can cause issues.
Uninstall the AMD Catalyst you have now, before installing the Beta version.
I know most are trying to use the AMD Catalyst 13.9, which is used Windows 8 64-bit.
The AMD Catalyst 13.11 Beta9.2 Driver can be downloaded from either of these two links:
AMD Catalyst™ 13.11 Beta9.2 for Windows®
AMD Mobility Catalyst 13.11 Beta9.2 for Windows
"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

I own CS4 . It is registered with Adobe covering both my desktop and laptop. I have a brand new laptop . How do I put it on my new and remove it from my old ?

I own CS4 . It is registered with Adobe covering both my desktop and laptop. I have a brand new laptop . How do I put it on my new and remove it from my old ?

On the old laptop, under Help, choose deactivate.
Install on the new machine, and enter the serial number to activate.

Itunes 9.1 very slow on brand new laptop.

After installing itunes 9.1.1 on a brand new sony vaio f-series laptop, it is extremely slow. It plays music normally, but when anything else is done (right clicking to edit, selecting anything from the toolbar such as File, edit, etc.) itunes responds very slowly. It takes over thirty seconds for any menu to appear after clicking. Sometimes itunes locks up completely forcing me end the process through Task Manager. Also, Home Sharing does now work on this particular computer. Other computers within the network work fine, but when Home Sharing is activated on this machine, the icon for Home Sharing disappears as soon as I log in. The other computer can see it and each other, but this computer can't see the other computers.

Update: I've discovered on this forum that the problem may be with Sony's media manager scanning my library (currently around 3,000 songs). Has this been confirmed?

Startup disk almost full on brand new laptop - Impossible - Help!

I bought my MacBook Air about a month ago. I have not dowloaded any movies, music, or apps. I have a couple thousand photos stored on the laptop and microsoft office- that is ALL. I am receiving an error message saying my startup disk is almost full. There is absolutely NO WAY this is possible. It is practically a brand new and unused laptop. However, I did initially use "Mail" as my inbox for several email accounts. I took all my accounts offline as "Mail" moved all my emails on all my accounts into the archives folders. Now even when I log into gmail from a web browser, all my inbox and sent messages are located in the archives folders.
My question is:
1- How do I make more room on my startup disk space, as this is clearly an error.
2- How do I recover my emails from my archive folders?
Please help. Any advise would be appreciated.

About “Other”:
http://support.apple.com/kb/HT6047
Try these tips.
Go step by step and test.
1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Empty Trash.
    http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
    Hold the option key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Mail > V2 > Mailboxes
    Delete "Recovered Messages", if any.
    Empty Trash. Restart.
4. Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836
5. Disk space / Time Machine ?/ Local Snapshots
Local backups
   http://support.apple.com/kb/ht4878
6. Delete old iOS Devices Backup, if any.
    iTunes > Preferences > Devices
    Highlight the old Backups , press “Delete Backup” and then “OK”.
    http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
7. Re-index Macintosh HD.
   System Preferences > Spotlight > Privacy
   http://support.apple.com/kb/ht2409

Does your brand new laptop come with a "Certified Repaired HDD"?

The hard disk of my HP G72-B63NR laptop has just crashed. I bought this brand new in Jan 2011 but did not purchase any extended warranty, so I am fully prepared to get a new hard disk and restore the system myself. However, to my surprise, when I remove the hard disk, I discovered that it is a "Certified Repaired HDD" from Seagate!
I googled and found a post from someone saying that their HP computers at work are like that too. Does anyone else have the same experience?
I bought the laptop brand new, so I am sure the hard disk came with the laptop because I have not changed my hard disk. Like I said, I am prepared to get a new disk myself, but this really leaves a bad taste.
This question was solved.
View Solution.

Thanks much for the information. According to our database, the hard drive in your system is replaced in July 2011 in a HP service Center.
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

Static, fuzzy, crackling sound on brand new laptop

Similar Messages

Maybe you are looking for