Static Support

I am a very new convert to Mac (4 days). Just purchased a MacBook Pro and having some serious issues. I get electric shocks in my wrists when typing and mac is on mains power, seems ok on battery. Has anyone else experienced this or is this just some kind of penance that I have to pay for using a PC all this time?
Second problem is a pixel has given up on me already and is burning nice and bright. When I took this up with the store here in the UAE they told me that Mac will not do anything about screen until at least 5 pixels give up, is this true.
Support here in UAE is poor, can anyone suggest alternative contact to sort out these issues or is this the sort of quality/service Mac users have to live with?

Thanks very much for your advice. The sockets here are 3 pin but extension cable provided is 2 pin with earth provided if there is an earth pin in the 2 pin socket. (I know what I mean I think). I have found that if I insulate myself then there is no problem but wearing rubber boots in this temperature is.
The pixel is fixed! I tried both your solutions and nothing seemed to happen but when I looked again about 10 mins later its was normal again. Well done!
Many thanks

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    "Joel" <[email protected]> wrote in message
    news:3ee4d43f$[email protected]..
    >
    I have a jar file that contains an EJB. The EJB acts as a facade so thatall clients
    can talk to it's
    own separate EJB instance, but each facade talks to a single, static classinstance.
    Therefore,
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    >
    >
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