Status Field Picklist Values

It appears that the status field on the Service Request and Activity seems to be of PickList (Read-Only) and hence I am not able to add any other values. We are basically looking at adding one more value "Cancelled" to the Tasks/Appointments in the Status field. Any ideas?
Thanks,
Sriram

Hi sriram,
IN service request, "Calcelled" value is available by default and to provide this value in task / Appointment in Status field i suggest you to use one workaround. rename existing status field to "Status Old" and create new Pick list field and name it "Status" and add picklist values which you require and finally replace the old field with newly created status pick list field in appointment layout.
for any other thing pls write back.
Cheers
Nisman

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    --CELKO-- Books in Celko Series for Morgan-Kaufmann Publishing: Analytics and OLAP in SQL / Data and Databases: Concepts in Practice Data / Measurements and Standards in SQL SQL for Smarties / SQL Programming Style / SQL Puzzles and Answers / Thinking
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