Status.msi error

Question

I recently did an update from windows 7 to windows 8.1 on my hp pavilion g7 notebook and my Hp officejet j6480 all in one.  I am getting a staus.msi error and it takes about 15 times before it will close. I have to unplug my printer cord to help the situation.
Please help I have uninstalled it and reinstalled it with the full version from your website and it continues to do it.   Not sure that I have the installation disk....
 What are the steps I need to take to get rid of this problem i am currently in school and use my notebook and printer everday.
thank you so any help that is given.

Answer 1

Waterboy I have attached the event properties fromt he error I have no idea what I am looking at or looking for the code.  I tried what you sent me becaue there is no code that pops up in the box so I went to the event viewer and this is what I got.  If you could please help I am not that computer smart and just trying to get this box to stop poping up.  ( not sure if the code is the event ID???)
Thank you
Log Name:      Application
Source:        Application Error
Date:          11/3/2014 10:14:26 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Bossescomputer
Description:
Faulting application name: svchost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x0000000000005fc4
Faulting process id: 0x974
Faulting application start time: 0x01cff76cf4320a51
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: 18e4eb8d-636c-11e4-8046-8434977dab6b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-11-03T15:14:26.000000000Z" />
    <EventRecordID>80095</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Bossescomputer</Computer>
    <Security />
  </System>
  <EventData>
    <Data>svchost.exe</Data>
    <Data>6.3.9600.16384</Data>
    <Data>5215dfe3</Data>
    <Data>combase.dll</Data>
    <Data>6.3.9600.17031</Data>
    <Data>53087867</Data>
    <Data>c0000005</Data>
    <Data>0000000000005fc4</Data>
    <Data>974</Data>
    <Data>01cff76cf4320a51</Data>
    <Data>C:\WINDOWS\system32\svchost.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\combase.dll</Data>
    <Data>18e4eb8d-636c-11e4-8046-8434977dab6b</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>