Status Unknown when saving Metadata

Finally took the decision to reorganize my keywords in a hierarchical system. The Metadata of course need to be saved. Everytime I save a lot of them often the amount after Unknown grows to a few hundreds. I select them, save again and sometimes have to repeat this. Is there a way to avoid this?
Could it have to to that there has to be shown a thumbnail of all selected images and it just takes too long to generate them?
Any help would be very appreciated
Pity no reaction. Maybe some additional screenshots may help:

tiffs are supported, but you probably have some incompatible metadata in your tiffs (assuming tiffs are not otherwise corrupt). Consider logging bug report and sending example of offending tiff to Adobe.
Were all those tiffs updated using a common application (other than Lightroom)?
Consider using exiftool to read/write metadata and see how that works. Assuming it is what I think it is (and not an unsupported camera problem or other legit incompatibility), you may even be able to fix the problem using exiftool, but definitely save problem files to support bug report to Adobe.

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Photo "...changed in external application" when saving metadata in LR2

I am getting occasional error dialogs saying that one or more photos have been changed in an external application when saving metadata. I'm quite certain the photos have not been touched since the catalog was built--two days ago.
I built an entirely new catalog after installing LR2. I changed some keywords as I not all images were keyworded in the same way. When I save metadata, either for an entire folder or for all files, I get occasional error dialogs about the image being changed externally. I'm quite certain that I changed nothing.
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If I didn't think my humor and irony would be misinterpreted as being rude, I might say "Why are you such a troublemaker, by asking this question? Don't you know from reading the forum, that there are multiple opinions about how LR works with changes done outside itself?" Ooops, I actually said it.<G>
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Lightroom crashes when saving Metadata to files

After updating the IPTC Caption to describe photographs, Lightroom crashes when I try to save the metadata to the files. Using Lightroom V4 x64 on a PC running Windows 7.
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This is what I see in the event:
Faulting application name: lightroom.exe, version: 3.4.1.10, time stamp: 0x4dd53458
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba220dc
Exception code: 0xc0000005
Fault offset: 0x000000000003c250
Faulting process id: 0x1bac
Faulting application start time: 0x01cc551d95539f01
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.4\lightroom.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 2407c769-c116-11e0-83cc-001e4fb6c7c5

ERROR WHEN SAVING METADATA TO FILE

how do I fix this

tiffs are supported, but you probably have some incompatible metadata in your tiffs (assuming tiffs are not otherwise corrupt). Consider logging bug report and sending example of offending tiff to Adobe.
Were all those tiffs updated using a common application (other than Lightroom)?
Consider using exiftool to read/write metadata and see how that works. Assuming it is what I think it is (and not an unsupported camera problem or other legit incompatibility), you may even be able to fix the problem using exiftool, but definitely save problem files to support bug report to Adobe.

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Edited by: adf_forum on May 23, 2013 5:24 PM

Hi,
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When saving illustrator work getting an error "operation cannot complete because of an unknown error" [UNKN]

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System info as follows:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model HP Compaq Elite 8300 SFF
System Type x64-based PC
Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard K01 v02.83, 10/29/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.95 GB
Available Physical Memory 5.45 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.2 GB
Page File Space 7.95 GB
Page File C:\pagefile.sys
Error logs as follows:
Problem signature:
Problem Event Name:                        BEX64
Application Name:                             Illustrator.exe
Application Version:                           16.0.3.691
Application Timestamp:                     50bb31df
Fault Module Name:                          StackHash_1dc2
Fault Module Version:                        0.0.0.0
Fault Module Timestamp:                  00000000
Exception Offset:                                0000000000000000
Exception Code:                                  c0000005
Exception Data:                                   0000000000000008
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  1dc2
Additional Information 2:                  1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3:                  eae3
Additional Information 4:                  eae36a4b5ffb27c9d33117f4125a75c2
Windows Event Log
Faulting application name: Illustrator.exe, version: 16.0.3.691, time stamp: 0x50bb31df
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000041d
Fault offset: 0x0000000000000000
Faulting process id: 0x1bb8
Faulting application start time: 0x01d052dd4d3ced00
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: unknown
Report Id: abb161b8-bed0-11e4-953a-8851fb62a6a0

dluns,
Should it not be updated to 16.0.5?
http://www.adobe.com/support/downloads/product.jsp?product=27&platform=Windows
Apart from that, you may try the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Errors when writing metadata to files on Windows Server

Good day!
I have an iMac running OSX 10.9 (Maverick) and Lightroom 5.2.
My catalog is on the local iMac drive, and the images are on SMB shared drive (handled by Windows 2012 server).
I decided to do the final layout of my album using InDesign, and for that I needed to access to images using Bridge. So selected all the images (the rated once...) and issue a Metadata/Save command.
The system came back with errors on many of the files (such as Photos are read only, and unknown errors).
Retrying to save the metadata on image that was flagged with an error usually (but not always) worked.
I tried to select save the metadata for few (6) images in a time, many times it was ok, but sometimes, one or two of them failed (and retrying again usually solved the problem).
It looks to me like a timing related issue.
Any ideas?
(After spending about an hour on this, I have exported the images to my local drive...). In general I don't have similar problems with other apps.
Any ideas?
Yuval

I Yuval
I'm experiencing more or less the same behavior (see Read-only error when writing metadata to file over network (Synology DS1315+ using AFP) ). For me however, the problem is more pronounced if I use the AFP protocol and is better (I think as you described) if I use SMB (all done on a Synology DS1315+). With SMB it most often works but in very rare cases I also get the "read only" message!
Do you have solution to this? Or are you stuck as I am?
Cheers, Chris

Disappearing color profile when saved for the Web

Hello.
I have a problem with the “Save for the Web” results using Photoshop CS6 running on Win 7 x64.
My photos are already in 8 bits and in sRGB and when I save for the Web I check the option “embed color profile”, uncheck “convert to sRGB”, metadata to “copyright and contact info”.
When I open the resulting photos in Photoshop, everything is fine as it recognizes the embedded color profile. Same thing when I open these files in Firefox, Safari or Chrome: the colors are correct.
Now, when I right-click on a file in the Win Explorer and look its properties, the line about the color profile is blank, as if there wasn't any. This doesn't bother me but the problem appears on my Website created with Joomla and using for the display a module, Responsive Image Gallery, which creates resized copies of the photos. At this point the copies have completely lost their color profile. I entered in contact with the module's support and they assured me that it preserves the embedded profile, so I come here to gather some information about how this “Save for the Web” embeds the color profile because may be I just didn't understand how it does and if it's different from the “Save as” way.
The fact I can't see the profile through the Win Explorer makes me think Joomla's module doesn't either.

Incredible how much gballard's site is famous! Lol. I use it for a while now and checked again right now with the three Web browsers and everything is all right.
As indicated in my first post, when saving for the Web I checked the “embed color profile” option. I already resized the file and converted it in sRGB first in Photoshop.
Yes it's pretty confusing to see some software not able to see the color profile when the file is saved with that option.
To illustrate, here are three screenshots from Windows' file browser => right-ckick on the file => properties => details:
Opening that “saved for the Web” file in PS, it's ok, the CP is recognized.
Opening it directly (from the file browser => “open with”) in Web browsers: ok in Firefox, Safari and Chrome (CP recognized in all).
Copying that file in my working site on localhost (no modification), integer it in Joomla's module gallery (which is CP aware) and then opening my site on localhost with Web browsers: ok in Firefox (because it considers a non-tagged file by default as beeing sRGB), NOT OK in Safari neither in Chrome.
Now, if I do the same with the “Save as” version of the file with embedded sRGB CP:
PS: ok
Opened directly in Web browsers: ok in the three cases
Opened in Web browsers through my Joomla site on localhost: OK IN ALL THREE BROWSERS
Good point gator_soup: I'll post a bug report. I'm new here on the forum and thought Adobe's staff would post here.

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Best regards
Martin

Hello,
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Status Unknown when saving Metadata

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