Stay Connected prompt with DSL

My friend's new MacBook is connected to the internet via a DSL modem. She has no other modem, nor any dial up account. But every thirty minutes she's asked if she wan't to remain connected. I know that feature is part of the Internal Modem set up in the Network preferences, but since she has no internal modem, that preference pane does not appear on her system and therefore can't be turned off. Is there another solution?

I would try going to the Network System Preference and under the Network Port Configurations (Using the "Show:" drop down) turn off all ports except the Ethernet port.
I doubt it's a matter of the DSL modem auto-disconnecting after a time out… though you never know. This mechanism is transparent to the user and will auto-dial/connect when there is demand. The DSL should just drop out after the timeout is reached as there are no call cost in reconnecting.

Similar Messages

Stay Connected prompt

I'm using Mac OS X 10.4 on a 20-inch flat panel iMac G5 with 1.25 GB of RAM and 100 GB free space on my hard disk. I have a dial-up internet connection. About every hour after i connect to the internet, a small window prompts me and asks me if I want to stay connected or disconnect. I have looked all around in my preferences but cannot find anything to turn this off. For example, when I am downloading something off the internet and the small screen comes up, the download pauses. Right now, I need the 10.4.3 update and since it is so big, I can only download it a night and my computer will prompt me therefore pausing y download until I click "Stay Connected." Is there a way that I can turn off the prompting?

this was extremely helpful
I was getting the same dialogue box with my "always connected" DSL/phone line
To turn off I went to
System preferences>network>Built-in-Ethernet>Configure>PPoE>
PPoE Options> and unchecked the "Prompt every ... minutes box
Thanks

Can I stay connected even with the laptop closed?

Is it possible to close the top of the laptop, but still stay connected to the internet? If so, how?
Thank you!

This should explain it.
Apple: How to use your PowerBook G4, MacBook or MacBook Pro with the display closed and a Bluetooth keyboard or mouse
Apple: How to use your PowerBook G4, MacBook Pro or MacBook with the display closed

Connecting WRT160N with DSL in windows 7 ultimate - A big Challenge!

Hello!
Connecting the Router wrt160n v3 with DSL connection in windows 7 ultimate has become a great challenge for me. I have been trying for the last two days. I have read and tried all the suggestions as advised to others in this forum, but unfortunately nothing worked out for me. I reset the router and modem many times. Today I installed the router's firmware from Linksys site but it was a useless effort. The interesting part is the router was working on my PC in windows 7, but for some reason I re-installed the windows and now I can't make it to work again. I am adding IPCONFIG information below:
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Master_PC
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
PPP adapter PrimusDSL:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : PrimusDSL
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 173.206.228.107(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : 0.0.0.0
   DNS Servers . . . . . . . . . . . : 66.181.69.123
                                       65.99.220.104
   NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Intel(R) 82566DC Gigabit Network Connecti
on
   Physical Address. . . . . . . . . : 00-19-D1-03-9C-5A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9d9:a6d3:e63:fc29%11(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.252.41(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 234887633
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-FC-D5-66-00-19-D1-03-9C-5A
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{BCD3DF09-1976-453B-ACB3-91726ABB99D0}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:adce:e46b::adce:e46b(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::
   DNS Servers . . . . . . . . . . . : 66.181.69.123
                                       65.99.220.104
   NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{51DE03E3-889C-462D-9025-F7003DA36E4B}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e74:1c66:3d6a:5231:1b94(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::1c66:3d6a:5231:1b94%15(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
I thank you in advance for any help in this regard.
Saeed
Solved!
Go to Solution.

Thanks to all who replied. I followed the link from "Toomanydonuts" to make sure that my computer does not have any static ip address and that it runs on DHCP. Regarding the modem, it is "Speedtouch 516" not specifically provided the serial number. The two bar codes say "DSLBA604NP AAA3" and "17N29T6," made in China. It is provided by my ISP "Primus." My computer does connect to internet without the router. Toomanydonuts also wants the following ip info:
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Home_PC
   Primary Dns Suffix . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
PPP adapter PrimusDSL:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : PrimusDSL
   Physical Address. . . . . . . . . :
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 173.206.XXX.XXX(Preferred) (AS ADVISED I ERASED THE LAST TWO ENTRIES)
   Subnet Mask . . . . . . . . . . . : 255.255.255.255
   Default Gateway . . . . . . . . . : 0.0.0.0
   DNS Servers . . . . . . . . . . . : 66.181.69.123
                                       65.99.220.104
   NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Intel(R) 82566DC Gigabit Network Connecti
on
   Physical Address. . . . . . . . . : 00-19-D1-03-9C-5A
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:adce:e499:b:6c33:f09d:e5c5:555a(Pref
erred)
   Site-local IPv6 Address . . . . . : fec0::b:6c33:f09d:e5c5:555a%2(Preferred)
   Temporary IPv6 Address. . . . . . : 2002:adce:e499:b:4862:a444:2ff2:d6e0(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::6c33:f09d:e5c5:555a%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.137.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 234887633
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-FE-2F-72-00-19-D1-03-9C-5A
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
                                       fec0:0:0:ffff::2%2
                                       fec0:0:0:ffff::3%2
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{00E42BB7-148F-4ABF-98F4-137F979F897C}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{2D33E8A8-AA40-4986-BAA6-4A1A187116E9}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:adce:e499::adce:e499(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::
   DNS Servers . . . . . . . . . . . : 66.181.69.123
                                       65.99.220.104
   NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Kindly try to provide the instructions in layman's terms.
Thanks,
AkhterMS

Internet connect stay connected prompt

I just upgraded to tiger from Jag. The old connect had a pref to disable the prompt. I can't find it on the new one and if I step away for a few minutes when it comes on it disconnects it self if the stay connected isn't pushed. Any ideas?

Open the Network pane of System Preferences and select your connection from the list of connections. Choose either PPP or PPPoE, and then view the options for your connection. Clear the checkbox next to 'Prompt every 30 minutes to maintain connection', and then close System Preferences.
(9720)

Problem connecting wrt300 with DSL

I am having diffuculty with a new wrt300. I cannot even access it with my network connection from my computer to see the address. I want to add this to an exsting wired network using an ATT dsl connection. Any suggestions would help. I tried reseting router and it did not help at all.

1)connect the computer to the router LAN port number 1 ...
2)reset the router for 30 seconds and do a power cycle
3)once the router is rebooted , check whether the computer gets an ip add or not.
4)if yes, check whether it can ping the router..
5)if it can ping the router , access the router using http://192.168.1.1 and make the required configurations
6)if the computer does not receive an ip add or receives ip add as 0.0.0.0 , assign a static ip add on the computer - 192.168.1.10 and check whether it pings the router or not...

Staying connected to the internet with PPPoE

I'm trying to recover the original network settings on my eMac, after the ISP tech support walked me through a number of changes in order to reestablish the DSL connection. I am connected to the internet, but I am frequently prompted with a question as to whether I want to stay connected. I do. I don't want to be prompted. What do I need to do?

Hi Roberta
Go to System Preferences - Network - Built-in-Ethernet - PPPoE - PPPoE Options - and turn
Connect automatically when needed - ON
Prompt every ... minutes to maintain connection - OFF
Disconnect if idle for ... minutes - OFF
You may also want to disable "disconnect when user logs out" and "when switching users".
Matt

What's with this "stay connected" pop up message?

Hi all,
I just got a new G5 Intel iMac and have had great success transfering all of my setting and data from my old g4 iMac via the Migration Assistant and Target Disk Mode to the new machine. No problems at all. It was a breeze!
However, now that the new machine is up and running I periodically get this message: "This is your reminder that your connection is still active. Do you wish to remain connected?" Then it offers two buttons: " Disconnect" and "Stay connected" I remember that with an older version of OS 10, either Panther or Jaguar, I would get such messages but there was a System Preferences panel in which you could shut this message off and stay permanently online without having to hang around during long downloads and punching the "Stay connected" button. This message never appeared on the old G4 iMac even though I was running the very same version of Tiger (10.4.8) on it that I now have on the new iMac. Apparently the setting to turn off this message didn't transfer over and, what's worse, there is nowhere I can find in the Tiger System Preferences where I can shut it off.
Does anyone know how to do this?
Thanks everyone.
Rick

Hi Steve,
Thanks for the quick response! I looked at the "about this Mac" in the Apple menu and here's what it states:
"2 GHz Intel Core 2 Duo"
I tell you this because I originally posted this question in the iMac G5 forum and they told me to post it over here in the Intel Mac forum. I'm starting to get even more confused.
Also, I looked again at the Network setting in System Preferences and there is no PPP or Options choice anywhere. Instead it just tells me this:
"Built-in Ethernet is set up to use PPPoE." and "You are connected to the internet via Built-in Ethernet."
And I am indeed connected via the ethernet port to a DSL modem. I do remember in previous versions of OS 10 doing exactly what you suggested in your post to get that blasted pop-up message to stop annoying me and, like you said, "Problem [was] gone". This message never bothered me on my old iMac g4 (which was a power PC Mac) but now, maybe because of this new chip it's baaaaaack So with this further information do you have any other ideas?
Thanks again,
Rick

Help!! Cant stay connected with Vista.

I have had Verizon DSL for a few years and never a problem. Just recently bought a new computer with Visa ( was using XP ) and my ethernet connection goes in and out. I have a Westell 327w modem. Called the Verizon help and couldnt get anything resolved. I even thought at first it was the ethernet card in the computer but exchanged it and same thing.. All the lights on the front of the modem are on (internet, dsl, wireless, etc.) except the ethernet which flashes on and off when I cant connect. Sometimes it will stay on for the whole day and sometimes off and on all day long. Have to shut off and unplug numerous times to stay connected. Have even hooked old computer back up and it works fine. Is there a patch to download for Vista? A friend said he heard of compatibility problems with Vista and DSL. Can anyone help?

#1 Use ipconfig /all on Vista. See the details at http://www.ncsu.edu/resnet/windows/ipconfig/vista.php
#2 The Default Gateway that you found with ipconfig /all go to with your web browser.
#3 You will be asked for the user name and password. Please enter in the current user name and password for the router.
b) The Default Password is in the manual/user's guide.
I am not sure, but I think the Default user name and password "admin" and "password" respectively.
#4 After logging in to it, press the print screen button on your keyboard.
Go to MS Paint. Go to Start -> All Programs -> Accessories -> Paint.
Since I do not have Vista - source of info, http://windowshelp.microsoft.com/Windows/en-US/help/f5feb1df-8dd7-4ab0-9f65-3c1c89a329ab1033.mspx
Press the CTRL and V keys at the same time.
Save the file as a JPG/JPEG (use "save as file type" as need be).
Then upload it. Use "Add Attachments" (just above "View discussion in a popup") or use http://tinypic.com/
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Having problems with my macBook Air wifi staying connected

I'm having problems with my MacBook Air staying connected to wifi....Help - Very frustrating!!!

When you go to perform a software update or make a system change it'll prompt you for an administrator's password. If you're the only user on the machine, you're also the administrator.
If you've forgotten this password it can be reset using Disc 1 of the System Restore DVDs that came with your computer. Because the MBA lacks an optical drive there are two ways to perform the password reset:
1. Purchase/use the external, USB-based MacBook Air SuperDrive
2. Use CD/DVD sharing between another, compatible computer on your network
Steps on how to do this are found between 46-49 in the owner's guide that came with your machine or it can be downloaded via the web at:
http://manuals.info.apple.com/enUS/MacBook_Air_UsersGuide.pdf

We use one windows machine and two mbp's (post 2012) at home. We have a modem *** router from a non apple vendor that airport utility finds and connects with absolute ease. But doesn't stay connected. The signal drops often, what can I do?

We use one windows machine and two mbp's (post 2012) at home. We have a modem *** router from a non apple vendor that airport utility finds and connects with absolute ease. But doesn't stay connected. The signal drops often, what can I do?

No, not all network clients -- only the two mac portables and they run together very rarely. The windows machine is hardwired to the modem router combo, and that's always sailing smooth. The mbp that is most used is perhaps 20 feet max from the router - and in another room. But it also happens when I take in into the same room as the router. On occassion, I have noticed while using network diagnostics, that one digit in the IP number sometimes appears to go awry. I then try to set up manually - and it works for a bit but is hugely erratic.
I rigged a hand me down airport express and set up a separate network for the two macs and it ran beautifully for some weeks, but that little piece is now dead and none of the retailers in my suburb seem to have one in stock. I don't want to be forced to buy an airport extreme and here in India, there's no trustworthy online ordering option.
The man from the ISP's been here several times and I don;t think it is a modem/dsl issue because the smartphone connects and the macbook drops when both are the same distance from the router? I am truly foxed and intensely irritated! :-(

Is anyone having a problem with the new iPad (Gen. 3) not staying connected to the charger? It seems to ALWAYS get jiggled loose and no longer be charging. My iPad 1 has no issue but I can't browse Internet w/o new iPad unplugging. Horrible!

I notice that my new IPad (3rd generation) will not stay connected to the power cord at all, I'm not exagerating, if I plug it in and browse the Internet without fail it will become unplugged and I will have to push the plug back in (Ba-beep). Ive actually grown to despise that sound when you plug your iPhone or iPad in because it reminds me of how much money I spent on something that PHYSICALLY will not charge while I'm using it.
I know the problem with it holding a charge while in use, I get it, the screen is amazing and it takes a lot to run the display, however, it is unacceptable to me that I can't even keep the thing plugged in while I'm using it. I can not even leave it on my Cal King bed overnight because I will wake up in the morning to find that the plug has been jiggled loose in a corner, so it's still attached but not making a connection thus not being charged.
I love the 4GLTE from Verizon and I love the iPad, but I'm actually using my 1st generation IPad while I am at home so I can leave my new $900 iPad on a table to charge free of incident so I can use the 4G while I'm away from wifi during the day. I have been getting more upset about this because I can not even use the Griffin extended cord to charge the iPad and be far from the plug because only the original apple sync/charge cord will have a better shot at staying in. Absolutely none of my non apple cables will stay in the iPad 3 while having it in my hands.
The plug is at an angle, unlike the first iPad, not sure about the iPad 2. Please let me know if they have same issue.
If anyone else is having this problem with the Gen 3 iPad please let me know because I'm tempted to do something about it with apple and I'm hoping that I just for some reason have a bad cable receiver or something and maybe I can get a replacement and enjoy the iPad as I had expected to. There is no reason why I should be even using my first iPad and I have friends that want to buy it but I am not selling it because I'm unable to sell it because I can't handle the new iPad while it's plugged in, that is ridiculous if it's a common issue so please let me know!

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

Issues with vpn connection thru ATT DSL

Hi I hope someone can help me out...
At work we use Cysco VPN Client Verstion 4.8.02.0010
Everyone (about 18 people) can connect to it from their homes. For some reason I am the only member who can not connect.
I am tryihg to connect Via ATT DSL and Cysco VPN Client shows that I am connected, however,
I have no access to any of the networks from work.
I have tried connecting using Cox Cable from a friend's home and it connects just fine.
I have read many threads online that indicate that this is a common occurance with ATT DSL users but I have not found
the fix.
I am using modem/router type 2701 HG-B
Any feedback will be greatly appreciated.
Thank you,

Make sure the encrytpion and parameters such as VPN group are negtotiated properly between the client and the server. Refer http://cisco.com/en/US/tech/tk583/tk372/technologies_tech_note09186a00800949c5.shtml for most commonly occuring VPN issues . Contact ATT for configuring their servers.

HT5706 trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

I am having trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

Troubleshoot the network connectivity issues.
Power cycling the ATV and router is generally a good place to start.

Itunes will not stay connected to Airport Express with any Yosemite update.

Since installing Yosemite (original and updates) my itunes will no longer stay connected to Airport Express on my iMac. Any ideas?
I have no probblem at all when using ipad or other devices.
Matt

Hello mtvessell,
If you are having issues connecting to the iTunes Store, then start with the article below for some general troubleshooting to get it sorted out. If it continues, then take a look at the second article for additional support.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/en-us/TS3297
Regards,
-Norm G.

Stay Connected prompt with DSL

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