Stay connected

internet connection
This is your reminder that your connection is still active. Do you wish to remain connected ?
stay connected or disconnect ?
I get this message all day long, what can be done to stop it ?

If yu are using a dial up modem connection then the cause for this is probably the idle auto-disconnect which should be set in yur Network System Preference setting for the modem.

Similar Messages

My iPod Touch will no longer stay connected to the internet

Right before updating to iOS 6, I was using FaceTime and other various apps that require an internet connection, and they all worked just fine.
After updating to iOS 6, I noticed that things took a much longer time to load, such as Facebook. I then noticed that FaceTime was now extremely laggy, and often disconnected within 30 seconds (note that both sides are using wi-fi, not data plan). Now my iPod won't even stay connected to the internet, it keeps automatically disconnecting itself when I try to use FaceTime and tells me to "Log in" whenever I try to re-connect, only to send me to an apple site that says my search could not be found?

Though I'm not sure what that does, it was off o.O I turned it to auto, I am now able to use FaceTime but my App Store won't load any Categories, let's just hope Apple get's this sortded out soon.
EDIT: For some reason I keep typing "not" instead of "now" T.T

Is anyone having a problem with the new iPad (Gen. 3) not staying connected to the charger? It seems to ALWAYS get jiggled loose and no longer be charging. My iPad 1 has no issue but I can't browse Internet w/o new iPad unplugging. Horrible!

I notice that my new IPad (3rd generation) will not stay connected to the power cord at all, I'm not exagerating, if I plug it in and browse the Internet without fail it will become unplugged and I will have to push the plug back in (Ba-beep). Ive actually grown to despise that sound when you plug your iPhone or iPad in because it reminds me of how much money I spent on something that PHYSICALLY will not charge while I'm using it.
I know the problem with it holding a charge while in use, I get it, the screen is amazing and it takes a lot to run the display, however, it is unacceptable to me that I can't even keep the thing plugged in while I'm using it. I can not even leave it on my Cal King bed overnight because I will wake up in the morning to find that the plug has been jiggled loose in a corner, so it's still attached but not making a connection thus not being charged.
I love the 4GLTE from Verizon and I love the iPad, but I'm actually using my 1st generation IPad while I am at home so I can leave my new $900 iPad on a table to charge free of incident so I can use the 4G while I'm away from wifi during the day. I have been getting more upset about this because I can not even use the Griffin extended cord to charge the iPad and be far from the plug because only the original apple sync/charge cord will have a better shot at staying in. Absolutely none of my non apple cables will stay in the iPad 3 while having it in my hands.
The plug is at an angle, unlike the first iPad, not sure about the iPad 2. Please let me know if they have same issue.
If anyone else is having this problem with the Gen 3 iPad please let me know because I'm tempted to do something about it with apple and I'm hoping that I just for some reason have a bad cable receiver or something and maybe I can get a replacement and enjoy the iPad as I had expected to. There is no reason why I should be even using my first iPad and I have friends that want to buy it but I am not selling it because I'm unable to sell it because I can't handle the new iPad while it's plugged in, that is ridiculous if it's a common issue so please let me know!

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

IPhone 4 does not stay connected to internet over 3G+

I have an iPhone 4 on the telus network running the latest version of the os 4.3.3. My phone will not stay connected to the Internet most of the time. It looses connection and won't reconnect until I turn on airplane mode and then turn it back off. It also looses connection if I have wifi on and it detects a network but choose not to connect to it. I have restored my phone and it fixed the problem for half a day before it started again. I only have a couple months warranty left, is this covered do you think?

I don't have another phone to try. I took out the sim to check for deffects but it looked fine. Cleaned the sim card with alcohol and cleaned the aim compartment. Phone didn't loose Internet connection all day yesterday, but this morning went to check emails and wouldn't update until I turned airplane mode on then off again.

Iphone 4 does not stay connected to my network

Since upgrading to 6.1, my iPhone 4 does not stay connected to my network. I have to input my password each time I leave my house. My other devices stay connected, so the issue is with the upgrade. Has anyone found a way to keep their IPhone connected to their network? Thanks.

I don't have another phone to try. I took out the sim to check for deffects but it looked fine. Cleaned the sim card with alcohol and cleaned the aim compartment. Phone didn't loose Internet connection all day yesterday, but this morning went to check emails and wouldn't update until I turned airplane mode on then off again.

Iphone does not stay connected to wi-fi.

When using apps or when in sleep mode my iphone does not stay connected to my wi-fi. All other items within the house have no issues with staying connected to my wi-fi.

By design, when entering sleep mode, the iPhone will disconnect from WiFi to conserve battery. If you want the WiFi connection to remain persistent, plug your phone into a power source.

HP 7510 AIO printer won't stay connected - Wired workstation, wireless printer

Hi! I spoke (and checked solution button) too soon. The printer still "disappears" from the Wired XP network workstation. The only difference since applying the solution given is that the disconnects are now happening about every 12 hours, vs every couple of hours.
Ink notification is set to "only when I print"
Static IP is set for all machines
HNDU works -- when the printer is visible but will hang the workstation if printer is not visible.
Original comments follow below;
HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
Options
04-12-2012 03:59 PM
Printer: HP 7510
Network: multi-station wireless, thru DLink DI-632 (one PC hardwired to router)
Address Config:   Printer is using static IP -- outside of DCHP range (192.168.15.240)
Printer Config: Each computer has static IP set into the control panel app, using IP addressing.
Operating System: XP (Service Pack 3)
Other devices: Ipad, Xoom and Kindle Fire (all working using ePrint)
Network Security Protocol: WEP (we're out in the country)
Network Setup: Main router, along with 2 access ports (hardwired); currently using channels 1, 5 and 11 (again, we're in the country and have little competition for channels)
File Sharing: All machines in network have one open "share" drive, accessable with passwork.
Scenario: Wireless computers appear to stay connected for several days to a week at a time. (We reboot weekly, just as a SOP)
Computer that is wired to the network loses communication with the printer a couple of times a day and needs to be rebooted in order to restore connection.
When this happens, other machines continue to print and scan, with no problems, and the wired machine continues to have its name displayed in the SCANNING panel on the printer -- but the printer won't talk to it.   All network functions, including internet and intranet access to the printer's EWS is still available. I have noticed that if I go into check ink levels, though, that the ink check software behaves differently.
Normally in the ink status app, there is a small "working" icon with 6 dots. When this computer is connected properly, it will start jumping around the circle, showing activitiy, get to 41%, and then display the ink status info. When the printer/computer connection is not working, the "working" icon will go to just a couple of percent then jump to the printer information page, showing make, model, serial number, firmware level etc.
In every instance so far, rebooting (with no other action) brings the printer/computer connection back to life -- until next time. I am trying to find any other pattern for this behavior, just can't identify it yet.
I started out with the plain vanilla installation, but then every computer in the network would consistently drop connections, about every 45 minutes. Using the info on this forum, I've eliminated the drop-outs for those printers, and got to the Static IP solutions (we've done that anyway for years with net-ready machines). This is the last machine that "drops off" It appears that some piece of HP-required software is "dropping out" or getting clobbered, but I cannot see a pattern, even checking and noting the various software used locally on the machine, and the various websites visited. So far, no pattern.
I am hoping that an HP guru with access to the source for the "ink supply" status software can take a look at what is happening and why it will always go to 41% and then display ink status (when connected) and then only go a couple of percent and display the ink status (when it isn't connected).
Thanks, in advance,
jim
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jimzix
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-13-2012 01:48 PM
More info:
In last paragraph, above, the request for "ink status" is returned with a static display of the printer firmware version, driver version, step level, MAC# etc of the printer, not "ink status" when the printer is disconnected.
Also, when printer is disconnected the HP home networking utility will hang the system -- a hard reboot is required, which restores the printer, until the next time it goes "into the woods". Signal stregth, measured on the printer, is 4 bars (very good).
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007OHMSS
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-20-2012 09:30 AM
Not sure if this would help, some of the info could be pertinent:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&tmp_task=solveCategory&cc=us&dlc=en&la...
007OHMSS
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-22-2012 09:53 AM
Thanks! That appears to solve the problem. After your suggestion, I remembered that I set the "ink level warning" on this machine ONLY to "Always warn me", as opposed to "tell me only when I am printing". That seemed to be the problem. Only the computer that was set to "always warn on low ink-levels" was disconnecting -- the others worked fine! Now, all are working fine.
Just to be safe, though, I've also turned off the "scan from printer to computer" function on each computer. That was set for each machine, and seemed to work fine. The other machines in the network did not disconnect, and the printer was tracked whether each computer was on or off.   May try to turn it on later; I'll see if the family uses that feature very often!
Thank you for your help.
Jim
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Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
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04-22-2012 03:56 PM
I spoke too soon! After about 26 hours, the printer connection on the one "hard-wired" CPU dropped, which is better than before, but still not solid. Same exact symptoms as before. Only piece of the puzzle that was different this time is about 50 pages were scanned, some to this computer. Used the "Scan requested from CPU" process, rather than enabling the "Scan TO Cpu" function in the software app. It did not drop the connection immediately after -- about 1 hour to 1.5 hours afterwards. Suspect this is a coincidence, not a cause of the problem with this machine.
I also scanned (same approach) from one other CPU on the network -- that wifi connection is still rock-solid.
Jim
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I think it is fixed now.....the problem seems to reside in the module that will notify you immediately if ink is low (vs notify me only when printing). If, when initially installed, the user selects "immediately", then the printer will randomly disappear. (More on "re-finding it" later.)
Also, it is difficult to change the ink notification setting, because it appears not to be "sticky", but will sometimes, flip. (I've not figured this out yet). As long as the setting for "low ink notification" is on "only when printing", life is good.
If the printer does disappear, go over to the Advanced tab when the printer software/firmware page comes up, instead of the current ink levels. Reset the selection about "tell me about ink notification" to "only when printing", and then toggle the "autoshut off" from "NEVER" to "2 hours" and then, finally, back to "NEVER". Then, lastly, press closed on the panel. Printer should be connected again. To test, go to the Photosmart 7510 app again, and select "Show estimated ink levels". The counter will start at 1%, jump to 41% and then bounce around until it displays the ink level.
FOR HP TECH: Please consider making the "ink level notification" persistent in the registry OR provide a de-install tool that will completely clean all traces of the prior installation of the 7510 driver / app in the registry, so that a new install may have this setting saved correctly.
Hope this helps some of you -- it's an excellent printer once its running!
jim

Can't get Apple Remote App to stay connected to my ITunes library.

I recently had my modem and router taken out by lightening. So I replaced them both with what is supposed to be the latest and greatest. Simultaneously, Apple had a new version of ITunes, so I updated. Now I can't get the Apple remote app to stay connected to ITunes. If I start ITunes on my computer, my IPhone 5 will see and connect to the library, as well as my IPad. But as soon as my IPhone or IPad goes to sleep and I try to reconnect to the library, it can't connect to the library. I've never had any connection problems before and not sure what is causing the problem. I can turn off Home Sharing in ITunes and turn it back on again, or restart ITunes and it works, but as soon as the IPhone or IPad goes to sleep, it won't reconnect again. Is this a router issue or ITunes Home Sharing issue? Any input to resolve this will be greatly appreciated..............because it is really annoying not to be able to control music the way I did before! All products have the latest updates.

Take it back and exchange it.
If the remote doesn't work out of the box new then either remote is faulty or AppleTV is faulty (eg IR sensor not located properly in the case).
Either way one of them isn't working, exchange it.

HP Officejet 6500A Plus not staying connected to wireless network

Just picked up a HP Officejet 6500A Plus e-All-in-One Printer - E710n the other week and set it all up and it was working wonderfully. But I noticed after it goes into sleep mode it disconnects from the wireless network and doesn't reconnect.
I will get a overview of how I have it all set up.
I have a DSL modem with a TRENDnet TEW-639GR router connected to it. I have set my router to reserve IP addresses for the computer and printer. That way I can leave the computer and printer wireless IP settings as automatic and they will always get the same IP address. I do this for the wireless network at my parents place as well and it works perfectly with their HP Photosmart C7280.
I also set up the HP ePrintCenter feature on the printer so that I can print by sending the printer an email. When I first set it all up this was working great. I tested it all and it was awesome. When I would log onto the ePrint website it would show as connected and it was all good.
So then what happened was it was all fine then the next day when we want to print something the computer says the printer is offline. I go on the HP ePrintCenter website and it says not connected. I print out a wireless network report page and it says not connected. After I printed that test page, I guess it woke up the printer enough or something as it then connected to the router and printed fine as well as showed up as connected on the ePrintCenter website. So all was good. Then the next day the printer goes to sleep and again it shows as disconnected.
Should it not be staying connected in sleep mode? How will the printer know something is being sent to it and that it should wake up if it is not staying connected?
Any suggestions of what I should change with the settings? I suppose I could try setting the IP settings as static on the printer itself but I shouldn't need to as I set it to static on the router. When it finally does reconnect it does always keep the same IP. If that is what is required I guess I could do that but then what is the point in having an automatic setting if it doesn't work? I would rather have this issue fixed that have to do a work around for it.
Thanks in advance!

Hi,
The printer should stay connected to your wireless network after the printer enters the sleep mode.
This is not an expected behavior.
I believe such an issue may be caused due to a signal quality or any conflict as too many broadcust on the same channel.
Please try the following steps in order to better understand the issue:
Follow the Wireless Setup Wizard if your printer currently disconnected
Enter the Setup menu.
Enter the Network menu.
Click Wireless.
Click Wireless Test Report.
What is the signal quality provided by the report and what channel used to broadcast by your router?
If you may scan and attach the report, it may help to better understand any possible cause.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

My ipad 2 doesnt stay connected to wireless

When i opened my ipad 2 yesterday it stayed connected for about 1 minute then disconnected. When I open up to the wi-fi tab and click on our network it will connect for about 10 seconds and then disconnect. Then it will flash a sign saying unable to join our wireless in the house. every other computer is working with the wireless. I can also get my ipad 2 to work with my hotspot from my iphone just fine. At one point it asked to sign in with our wireless code which I did. It didnt recognized that either. it is updated to the 6.1.3
any ideas out there?

Hi there nancymath,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
-Griff W.

HT5706 trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

I am having trouble staying connected to air play with Apple TV even though my device is still connected to the internet and playing.

Troubleshoot the network connectivity issues.
Power cycling the ATV and router is generally a good place to start.

My Ipod touch is in recovery mode but when I go to restore it in itunes it only stays connected for a few seconds then ejects itself. How do I keep my ipod on long enough to restore it?

My Ipod touch is in recovery mode but when I go into Itunes to restore it, it will only stay connected for a few seconds then ejects itself from itunes. How do I keep my Ipod connected long enough to go through the restore process?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

SOLVED! HP Officejet 6500A E710 will not stay connected to the network. scanner not connected

After 5 hours of live remote HP tech support, and 10 more hours of web searching, I am happy to say I have solved the wireless network connection issue with scanning and printing using the HP Officejet 6500A E710n-z. I notice that there are a lot of people with similar issues with no common, successful fix. Here is what worked for me.
Background Info:
Upgraded internet service from 9Mbps to 27Mbps...Provider brought out new Arris DG860 modem/router. Configured network and connected all clients (smart phones, PCs, Tablets, etc) successfully accept the printer. With this new router/modem the printer/scanner/fax would not connect to my PC at all (Windows 7 64-bit). The Officejet was always connected to the network, however, anytime I tried to print I would get an error "Unable to connect to the printer...", and when I made an attempt to scan.."Scanner not connected, make sure it is connected to the network..." blah blah blah.
Process:
After searching the web for solutions with no success, I finally made my first call to HP tech support. Tech tried numerous fixes: many network changes (channel, static IP, etc.), made changes to Windows system settings and registry, installed new software and drivers, ran the scan doctor, partial, semi, and full reset on the printer. He changed my wifi channel to 6 (or 11) from AUTO and whola. That seemed to fix the problem. After hanging up the phone 10 minutes later "No connection" errors again. Made a second call to HP Tech Support, and this new tech basically tried all the same fixes as the first tech. Worked again for 10-15 minutes then disconnected. Made third call to tech and this individual tried the same fixes as the previous two, but to no avail. He said he would have to direct me to a more Advanced Technician and would call back tomorrow. They called back the next day, and this new tech fixed the issue within 20 minutes.
Problem/Solution:
The fourth "more advanced" tech made one change in my network configuration settings. He changed my network mode from B/G/N to B/G and now the printer/scanner/fax stays connected and works like brand new. The only problem is that all my devices (including the Officejet) are 802.11N capable. Setting my network to the old B/G mixed mode slows my speed down just a bit. Using B/G/N mode or N, my download speed is 27 Mbps. On B/G mixed my speed is 25Mbps. Not too big of a deal, though. All the HP Support Techs were very nice and helpfull. They refunded my $25 Tech fee [fee charged when product is out of warranty] because the problem is not "technically" solved, even though it does work. Conclusio: This seems to be an issue with my the modem/router provided by my ISP. Could also be that it is an older Officejet and need to upgrade. To Fix Follow the Steps Below:
Step 1: Find your default gateway IP...usuall 192.168.0.1 or 192.168.1.1 or similar. Type this IP into your web address bar and hit enter.
Step 2: Enter the username and password. This is normally set at factory default --> username: admin ....passowrd: password .... or .... admin
Step 3: Go to the "Wireless Setup" tab and under the "Advanced Options" and "Wireless Network Settings" change the "Wireless Mode" to "B/G mixed".
Step 4: Click "Apply" then close the browser.
You may, or may not, lose your wifi connection for a short period while the new settings are applied and you may, or may not, have to power cycle your modem/router. That's it. Worked for me and I hope it works for you too. If you have any questions or comments please feel free to post.

OK, that all sounds right. Here are a few more router config ideas:
1. Make sure that 802.11g mode is available, along with others is OK, but 'g' must be present.
2. Change the channel to 11.
3. Use WPA or WPA/WPA2 encryption, not WPA2 only.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Please Help, My macbook won't stay connected to internet idk what to do

Hello, i just bought my macbook pro. Its a Mac OS X ver. 10.5.7 with a 2.26GHz processor.
I have a Netgear 54mbps wireless router WGR614 v8 and a Motorola SB5100 SURFboard Cable modem.
Now the problem im having is with the internet connection with my mac. I live in Virginia and It was working before i went on vacation to tennessee which is an hour behind virginia. It was able to connect with no problems. It was also connecting fine in tennessee as well. But when i came back to Virginia, the mac would connect to my router or atleast say its connected but i can't use the internet at all. I would load either firefox, safari, or itunes store and the page would begin to load and then stop loading in the middle. As if it was freezing, dropping the connection or something. When i look through the airport connectivity, it would stay connected to my router with still no access to the internet. I also checked to make sure i was in the correct time zone with my mac and it was correct.I have a wii, xbox, original pc that are connected to router that operate perfectly. its just my macbook wont connect wirelessly when it used to before i went to tennesse and took it with me. Some of the error messages that i get when i try to use the internet via macbook now are "can't open page because the server unexpectedly dropped the connection" but then minutes later it would connect again, then internet would work. But shortly after it would stop working for a while. and the process continues like a cycle. PLEASE HELP BECAUSE IM CLUELESS. i've looked at many forums but no solution.

I've been having the same problem for the last 2 weeks, because it's a macbook air it's completely useless!
I spent a tenner on a usb/ethernet cable but it's not Mac Compatable, to buy an official one is going to cost ...god knows. But this machine comes with no superdrive, no ethernet, no adapter for an ethernet. The least they can do is make sure the wifi works! I think I upgraded the OS, but I can't be sure if that coincided with the crap internet speeds.
I'm really angry now, I don't have the time to take it down to shop, and looking on the internet it appears this is really common problem. It's a beautiful machine, but if I knew it was going to be this much hassle I wouldn't have bothered. This is the first and last time I will buy a mac.

Please help. I can't stay connected to internet idk what to do

Hello, i just bought my macbook pro. Its a Mac OS X ver. 10.5.7 with a 2.26GHz processor.
I have a Netgear 54mbps wireless router WGR614 v8 and a Motorola SB5100 SURFboard Cable modem.
Now the problem im having is with the internet connection with my mac. I live in Virginia and It was working before i went on vacation to tennessee which is an hour behind virginia. It was able to connect with no problems. It was also connecting fine in tennessee as well. But when i came back to Virginia, the mac would connect to my router or atleast say its connected but i can't use the internet at all. I would load either firefox, safari, or itunes store and the page would begin to load and then stop loading in the middle. As if it was freezing, dropping the connection or something. When i look through the airport connectivity, it would stay connected to my router with still no access to the internet. I also checked to make sure i was in the correct time zone with my mac and it was correct.I have a wii, xbox, original pc that are connected to router that operate perfectly. its just my macbook wont connect wirelessly when it used to before i went to tennesse and took it with me. Some of the error messages that i get when i try to use the internet via macbook now are "can't open page because the server unexpectedly dropped the connection" but then minutes later it would connect again, then internet would work. But shortly after it would stop working for a while. and the process continues like a cycle. PLEASE HELP BECAUSE IM CLUELESS. i've looked at many forums but no solution.

Also when i am able to temporarily connect to the internet, it runs super slow and then shortly afterward it looses connection completely. My Mac is no more than 2 feet away from my router and modem

My iMac (2009 model) will not stay connected to the internet either via wifi or by ether net.

All other devices (2 PC laptops, 1 ipad, 1iphone, Apple TV and Airport express) connect just fine and stay connected. Deeply annoyed.

I was having the same issue with my 2011 iMac running lion, and it may be somewhat of a less technical resolution but it solved my problem...
Go to SYSTEM PREFERENCES
Then to NETWORK
Click ADVANCED
Under WI-FI there should be a box with your preferred networks
Make sure your personal network (the one you want to be connected to at all times) is listed FIRST.
Just click and drag to rearrange the order.
When I turned on my iMac for the first time, it picked up a weak network without a password and always tried to connect to it. I changed my personal network to the top of the list and now my iMac connects to that one after I leave my computer for a while.
Hope this helps

Stay connected

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