STB resets constantly - screen goes green then box shuts off, resets

I have followed the self-help to reset the box, had the live chat guy reset the box, and tried everything suggested on these forums. I am paying a ton of money for a tv service that shuts off over and over again and resets the box, telling me to wait for "a minute" while it downloads. I can't get through a single television show. I tried to call Verizon by phone to get a service person, but wasted my time repeating misunderstood phrases back to a robot.
Very frustrated. Any help?

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

Similar Messages

Ff comes on, I go to site w/ pics the screen goes black & then w/ with a bubble from the bottom saying recovery from igfx display failure..Chr & Op = OK

Firefox comes on, I go to a site rich w/ visual content & then the screen goes black & then white w/ with a bubble from the bottom bar saying recovery from igfx display failure..this used to happen on my Chrome browser (the Chr browser recovered spontaneously But I removed & reset it... still the problem went on & I quit using Chr for2-3 mos. There never was a problem on Opera. Hey! OPERA rule. As foe IE 8. That instrument is completely useless. Even all areon IE appears to be dead...Thanx!

Try disabling hardware acceleration in Firefox.
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration

When I touch my iPad screen to execute an app, the screen goes dark then the app icon reappears. The app does not execute.

When I touch my iPad screen to execute an app, then the screen goes dark then the app icon reappears. The app does not execute. Any thoughts?

Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Basic troubleshooting
From Here
http://www.apple.com/support/ipad/basics/

Iphone turns on for a moment screen goes crazy then shuts off

About a month or two ago I was using my brand new iPhone 3GS when all of a sudden the screen went black (backlight still on) then went crazy pixels everywhere sometimes overlapping each other then it shut off. I couldn't turn it on regularly so I waited till I got home and plugged it in, I then soft reset it and it turned back on, I had no problems until the next day it shut off in my pocket and once again I soft reset it. This happened for a few days until it finally would turn on, I'd get to the apple logo then the screen goes crazy and shuts off.
This thing has never seen water so I'm positive it isn't water damage. What could it be?

im taking it in today to see about getting it fixed, just wanted to see if there was any other way or if anyone else was having the same problem

My iPad 2 screen goes blank then goes to home screen on it's own. How do I fix it?

My iPad 2 screen goes blank then goes to the home screen on its own. Any application I was using is closed when the home screen reappears. How do I fix this?

Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
http://support.apple.com/kb/TS3281

My screen goes black then macbook restarts...what's happening?

my screen goes black then macbook restarts...what's happening? This has been happening often (3-4 times per day). Not sure what kind of problem I am dealing with. ideas?

I have had Similar issues in my case it only seems to happen when the laptop is plugged into power. also if you shine a light through the apple logo on the front of the case you can see the LCD is actually running as is the OS it would appear the backlight is off. In my case I can resume operation by taping the F1 or F2 keys. All be it an annoying finx it is at least a simple one

Several times over the last few days while on safari my iPad spontaneously shuts off screen goes dark then goes to home screen what's going on and how do I fix it when I look at settings diagnostics it says that there is low memory ?

Safari crashes several times while on pinterest, screen goes black then goes to home screen when I start safari again it keeps doing the same thing. I checked the diagnostics page and there are several references stating low memory yet when I check the memory on the iPad there is plenty of memory help please

The memory that is low is the processor memory, not the overall storage space. Next time, before you go to that site, double tap the home button to see the task bar. You will see the list of apps siting in the recently used list. Most of them are not doing anything, but some of them are using up memory. Touch and hold any one of them until they jiggle, then close them all off by touching the minus sign.
Do that every so often to help the pad use it's memory wisely.
Some apps, and browser pages use a lot of memory, and do not give it back easily, causing what sis happening to you.
You can also get a similar result by rebooting. Press and hold the home and sleep buttons until the apple logo appears, ignore the red slider.

Hi, I have an iphone4 and all of a sudden none of the apps (except the ones that came with the phone) will open. The screen goes black then it goes back to the homescreen. Any ideas? Thanks in advance!

Hi,
I have an iphone 4 and all of a sudden none of the apps will work, except the ones that came with the phone. When I open them the screen goes black then it goes back to the homescreen.
Also when I plug the phone into itunes it only gives me the option to either restore or eject the phone. Up until today I never had any problems, I sync it regularly and all the software (inc itunes) is up to date. The last time I backed it up was about a month ago when I got the phone, (a replacement as my other iphone4 had loads of problems) so I don't want to have to restore it and lose everything off it!
Any ideas? Thanks in advance!

Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement.

I have a "white screen " ,tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.

I have a "white screen",tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

Occasionally my screen goes blank, then stripes show up and the computer reboots, is this OK?

Occasionally my MacBook Pro screen goes blank, then a stripes screen appears followed by the computer rebooting. Is this normal?

Does not sound like any kind of normal that I know of.
Sounds like a GPU issue.
Did you run the Apple Hardware Test AHT http://support.apple.com/kb/HT1509

The other day, i was using my iphone 3gs 32gb to take pictures, thenit just shut off, the battery wa around 70-80%. Now it shuts down randomly as long as the screen is unlocked, there will be a chance it will shut off. I have tried draining and charging,

Hi everyone,
I was playing games on my 3gs the other day and then it shut off randomly and the screen slowly faded away the battery was at about 70%
now it will just turn off randomly without warning unless plug into a power source and wont turn on after shutting off unless plugged in
I have tried restoring it, putting it in a dehumidifier and also charging overnight
I have tried to drain the battery but it wont work because it will shut down whilst i am draining the battery
One time today i turned it off and left it for a few hours, the battery was 89% but when i turned it back on a few hours late it showed the plug into power sign
It charged to about 33% and then a few mins later it went up to 100%
Could this be a battey percentage sensor problem?
It anyone has an idea of what might be going on please tell me, it would be greatly apreciated
Also: i am on ios 5.1.1 and NOT jailbroken
Thanks
Kelby

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

Screen is white, will not turn off, reset or nothing. what do I do?

screen is white, will not turn off, reset or nothing. what do I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipad was playing music then just shut off, it won' t turn back on and the battery was not dead. Never happened before, what do i do?

I was playing music and all the sudden my ipad turned off and will not turn back on.THe batterie was at 80% and this has never happened before, it still won't turn on even when charging
WHat do i do?

Does a Reset work? Mostly unlikely! [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!
See here http://support.apple.com/kb/HT1808
Note the sentence commencing, 'If you restore from a different computer.... ' down near the bottom of the page.

HT1119 What if my battery does not drain fully but drains a few percentages after being 100% charged then completely shuts off?

What if my battery does not drain fully but drains a few percentages after being 100% charged then completely shuts off?

Want to know how Apple will get 20 hours out of their 60GB iPods batteries ?
They'll fill it with music and fully charge it (of course), then get it to play continuously (probably on random/shuffle or something similar) until the battery dies. They'll have the screen off all that time and they simply won't touch it, in an attempt to get the longest time they can.
ie. it won't simulate real-life use !
Few other things worth mentioning :
- Battery life whilst playing videos is only 3 hours total, so playing any videos at all is going to make quite a difference
- The battery life indicator is only a rough guide - it's not accurate
- Don't get too obsessed with 'calibrating' the battery. Accoring to Apple, this isn't necessary because ""lithium-ion batteries, such as those used in iPod, have none of the memory effects seen in nickel-based rechargeable batteries."
Taken from :
http://docs.info.apple.com/article.html?artnum=61127

My iPhone 4s is stuck in AirPlay screen. It won't shut off, software is current, it rings but the screen doesn't change so I can't take any calls. What do I do?

My iPhone 4s is stuck in AirPlay screen. It won't shut off, software is current, it rings but the screen doesn't change so I can't take any calls. What do I do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If you have problems restoring (if that is necessary) the iPhone
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPhone fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

STB resets constantly - screen goes green then box shuts off, resets

Similar Messages

Maybe you are looking for