StemMgr.c, Line: 4038 Error

Question

I am receiving the above error, how do I re-load HotSync when I cannot Sync or reload the software?
Post relates to: Tungsten E2

Answer 1

I changed from a Tungsten E to E2. Was able to perform HotSyncs. Loaded some new software from the CD it came with and when I went to sync again, received the Fatal Alert: System Mgr.c, Line: 4038, Error launching application. At that point the only option is to select Reset.
I am very suprised how much slower the E2 is compared to the E. Is that normal?
Post relates to: Tungsten E2
Since you are getting the problem fatal alert, you really need to perform a hard reset and rename the backup folder. hard reset will erase all the data on the e2 including those 3rd party apps.
1. in doing a hard reset, push and hold down the power button and push at the same time the reset button for one second. let go only of the power button when you have palm powered. it would ask you to erase all data. push the outer upper rim of the 5 way navigator to erase the data on the hh. just finish setting up you device. you don't need to reinstall the palm desktop.
2. if your data is in outlook, you can hotsync and then create a new username. but if data is in palm desktop, then you need to rename the backup folder under c:/program files/palm/(userfolder that contains your data) and locate for backup, right click backup and click rename into backupold.
3. before hotsynching, change the PIMs to desktop overwrites handheld. you click the hotsync manager on the system tray. go to custom and make sure you are under the correct username. still on the custom window, change the action of the conduit to dekstop overwrites handheld for calendar, contacts, task and memos by clicking the chnage button.
4. click on ok and done. hotsync to same username.
hope this will help you.
the handheld will be slower if you have lots of data and applications on the handheld.
Post relates to: Tungsten E