Step numbers don't reset to 1

Question

Hi all,
This just started in one document.
My step numbers are not resetting. Usually, if I have a set of steps, then a new section with a heading tag like h1, h2, or h3, the next time I use my step paragraph tags, the steps start at 1. Now, after a new heading tag, the steps just keep incrementing. Not in the whole document, just parts.
I inherited this template. All steps are step1. The autonumber format for my step1 is S:< >< ><n+>\t
In a related problem, I use step2 for a, b, and c steps between the numbered steps. That tag is doing the same thing. In one section they go a, b, c. Two heading tags later, they go d, e, f. The autonumber format for my step2 is F:< >< >< ><a+>:
For troubleshooting, I've saved the file as MIF, and saved it back again. As Art suggested in another post,  I looked for a culprit in between the sets of steps and found nothing.
Thanks,
Carl

Answer 1

It sounds like your template was set up with an infered structure where the step2 level should only exist if there has been a h2 level inserted. Otherwise, the steps should be a step1 level.
Here are some references to FM's autonumbering schemes that use the Matrix method shown in your numbering examples. These should help you decipher how you need to set your autonumbering:
http://www.microtype.com/resources/articles/AUTONUM_DE.PDF
http://www.infocon.com/files/autonum.pdf
http://www.techcomplus.com/reference/autonumbering.pdf