Steps after you replace the hard drive and add RAM

I like to tear things apart. I'm gonna put a bigger HD in my 12" G4 powerbook (160GB), and boosting the RAM. Got the physical stuff down. Not a computer operator type at all though. So when I fire this puppy back up, is there hard drive partitioning to do, do ya have to hold down the C key while it boots up. Anybody got a link that walks ya through the steps. Gonna do the same to my black macbook 2 GHz intel machine and lookin for an "after" link for that as well.
Thanks in advance,
JC

Welcome to the Apple discussions.
You have a couple of choices. If you have an external hard drive with a firewire connection that has a bootable backup, hold the option key down when you boot up, it will show you that drive, choose it, and it will boot from it. Bring up disk utility, choose the new hard drive, erase it, giving it a name and choosing mac OS X extended (journaled). You can then highlight the drive name you just created, and under Partition check to ensure under options that it's the Apple partition map. If you only want one partition for the whole drive, you can then use a program like SuperDuper to copy the contents of your external hard drive backup to the new internal hard drive.
If you have one of the TechTool programs, you may want to run the disk analysis to ensure the new hard drive checks out.
If you don't have a firewire-based external backup, use your original OS X disk to boot, and when the menu bar comes up, choose disk utility, erase/partition the drive, then continue with the installation. Then download the combo version of the latest OS X update for your Tiger/Leopard/etc version (the combo version has all prior updates), repair disk permissions, install the combo update, and repair disk permissions again. Then do your software update (click on the blue apple on the menu bar) to pick up any other upgrades you need. The reason to install the combo update is sometimes software update flubs the install, and you don't need to deal with weird issues with the base OS X system.

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TS1363 The "ipod has been detected but could not be identified properly...." message occurs when I plug it in. This started happening after having replaced the hard drive and operating system. Is there any way to fix this problem? I have tried all the

Ever since having to replace my hard drive on my laptop and also the operating system, I cannot get my ipod to work with my laptop. I continually get this message. I have tried every troubleshooting procedure repeatedly and also have tried all the posts on the support communities. Can anyone help?

Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock

MacBook pro boots to prohibited sign and apple has replaced the Hard drive and it's still didnt fix. They want to replace the hard drive AGAIN?!

I've had this issue for almost a month now, and they have tried multiple things to fix it from software re-installs to wiping the drive and they replaced the hard drive and cable but now that it is still not working they are suggesting installing another hard drive after it clearly didn't work the last time they replaced it. Help! I've contacted customer relations and the only thing she told me over and over is that they are working diligently to fix it. I'm a music teacher and that is currently the only computer i have and I use July to prep all my lesson plans and music. School starts august 18th and I feel like I'll be back in the store with the same problem again right when school starts. Any suggestions, ill probably be writing a letter very soon, any other suggestions?
Btw I have tried not backing up from time machine to rule out the possibility of something of mine corrupting it and it still did it.
Thanks for your help apple community!
David

Wholly Crap, No Joke, the lady from the apple store called me up at like 5pm and said "You know what?" and my reply was....... "what" and she goes, "You've been very patient and we understand you've been in and out in the last 3 weeks so we've decided to just give you a brand new computer" She gave me a brand new MBP! SO FREAKIN STOKED, my 2008 macbook pro for a new 2011 2.2ghz with 4 gigs of memory (Upgradeable to 8!!) The only downside is that since I use this for recording audio with Pro Tools well as recording audio with Pro Tools I needed the 7200rpm drive like my last one, and with her eyes i felt the "Beggars Cant be choosy" look flow upon me. But I shrugged it off and She actually told me to take this one, use it for the next week while the one she is ordering for me comes in!! So Bottom line IMHO (first time i've ever used that acronym in a forum) Apple Definitely has some awesome customer service!!
--this is one of those posts that I usually read and say "***, why cant that be me!!"
I <3 Apple.
David

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to d

My HP computer's hard drive crashed. I have replaced the hard drive and reinstalled all of the software. I have copied my I tunes library from my backup hard drive to the new one. How do I restore the permissions? This is the 3 rd time I have had to do this. THe share screen says you are limited to 5 ??

No backup is not good.
You can transfer itunes purchases from an ipod. File>Transfer Purchases

My 2009 MacBook Pro keeps restarting even after I wiped the hard drive and reinstalled OSX.

About a month ago, my laptop started to randomly turn off: I would be using either Chrome, Photoshop (the free CS2 version available from Adobe's website) or Powerpoint, and the screen would go blank. I would then have to hold the power button for a while until the little light at the front of the computer would flicker and it would restart. I brought it to the Mac Store where they tested it and said it looked fine. They suggested I erase my hard drive and reinstall OSX as a precaution.
Fast forward a month, I have been very busy with work and hadn't been able to fix this problem. It wasn't that bad, only once every couple of days, sometimes more, sometimes less, I could work despite this problem.
Then, I installed OSX Mavericks. The installation started in the morning, but, like an idiot, I paused it to go to work. Later on, I completed the installation, it looked fine, but then all day long my laptop would suddenly restart and go to a grey screen that said in multiple languages "Your laptop restarted because of a problem, press any button to continue the restart." A computer technician friend of mine checked it out and said it was probably due to the badly installed OSX and suggested that I erase my hard drive and reinstall OSX.
I backed up all my files, erased the hard drive and reinstalled OSX. Everything looked fine.
Then it happened again.
Any ideas of why this is happening?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I'm having a problem replacing the hard drive and restoring from a back up!

I only recently upgraded my 2007 (white) MackBook from Leopard to Snow Leopard so I could install the latest version of iTunes and sync my iPhone 5. I borrowed the discs from someone at work (because it's difficult to purchase them form Apple) and this worked fine and I've been happily using it since September. I use Time Machine to back up to an external hard drive which has always worked really well for me.
I'm now trying to change the internal hard drive (as the old one is full) but to boot up and format the new disc I need the Leopard boot discs that came with my laptop. I did this fine then tried to restore from a Time Machine backup and again all looked ok and after 3-4 hours it said it was complete and to reboot.
I rebooted and now everytime it boots up it comes up with the error (see attached)
I'm not 100% sure why it's doing this but I have a feeling it's because my Time Machine back ups are now for Snow Leopard and my original boot discs are Leopard. I could probably get hold of the SL upgrade disc again but I will need to borrow them again which could be a little difficult.
I have now put the old Hard Drive back into the laptop and it's working fine again but I need to work out what to do here.
Please please please can someone help
Many thanks
Phil Thomas

Huh!! Why couldn't I find this a few months ago? When searching on the Apple site it would only come up with options to upgrade to Lion/Mountain Lion. I even spoke to people of some forums and no one else could find it either. That's why I ended up borrowing a copy because it appeared to be the simplest option. I wonder if this has been made available again since the iPhone 5 launch as I know several people who couldn't upgrade to the newer versions of iTunes.
For £14 quid I'll just buy my own copy.
Thanks for your help Mike

My computer keeps freezing even after I replaced the hard drive

EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 9:14:18 PM EDT
Hardware Information:
          iMac (27-inch, Late 2009) (Verified)
          iMac - model: iMac11,1
          1 2.8 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          ATI Radeon HD 4850 - VRAM: 512 MB
                    iMac 2560 x 1440
                    Cinema HD 2560 x 1600
System Software:
          OS X 10.9.3 (13D65) - Uptime: 0 days 0:8:3
Disk Information:
          WDC WD20EZRX-00D8PB0 disk0 : (2 TB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 2 TB (1.39 TB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Computer, Inc. Apple Cinema HD Display
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
          Apple, Inc. Keyboard Hub
                    Apple Inc. Apple Keyboard
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.Symantec.kext.DeleteTrap (1.0.0d1) Support
          [not loaded] com.Symantec.kext.KTUM (8.0.4) Support
          [not loaded] com.Symantec.kext.SymEvent (1.0.2) Support
          [not loaded] com.Symantec.kext.SymOSXKernelUtilities (1.0.3) Support
          [not loaded] com.cisco.kext.acsock (1.1.0 - SDK 10.6) Support
          [not loaded] com.cisco.nke.ipsec (2.0.1) Support
          [not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
          [not loaded] com.iomega.driver.IomegaSAM (1.1.1) Support
          [loaded] com.kaspersky.kext.klif (3.0.3d40) Support
          [loaded] com.kaspersky.nke (1.6.3d13) Support
          [not loaded] com.nike.sportwatch (1.0.0) Support
          [not loaded] com.palm.ClassicNotSeizeDriver (3.2) Support
          [not loaded] com.roxio.BluRaySupport (1.1.6) Support
          [not loaded] com.symantec.kext.symdc (1.3.0) Support
          [not loaded] com.symantec.kext.symfs (7.0.2) Support
          [not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
          [not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
          [not loaded] com.wdc.driver.USBHP (1.0.11) Support
          [not loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
          [not loaded] net.pocketmac.driver.BlackberryUSB (2.0.1) Support
          [not loaded] net.pocketmac.driver.BlackberryUSBDev (2.0.1) Support
Startup Items:
          CDBurnerService: Path: /System/Library/StartupItems/CDBurnerService
Launch Daemons:
          [loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [running] com.akamai.single-user-client.plist Support
          [loaded] com.divx.agent.postinstall.plist Support
          [loaded] com.google.keystone.agent.plist Support
          [failed] com.smithmicro.cleaning.schedulermailer.plist Support
User Login Items:
          Kodak EasyShare Wireless Listener
          GetBackupAgent
          Microsoft Database Daemon
          Google Drive
          Dropbox
          AdobeResourceSynchronizer
          WDSecurityHelper
          WDDriveUtilityHelper
          WDDriveUtilityHelper
Internet Plug-ins:
          SharePointBrowserPlugin: Version: 14.0.0 Support
          AdobePDFViewer: Version: 10.0.0 Support
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
          DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
          Virtual Keyboard: Version: 14.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          fbplugin_1_0_3: Version: (null) Support
          Picasa: Version: 1.0 Support
3rd Party Preference Panes:
          Akamai NetSession Preferences Support
          Perian Support
Time Machine:
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 2 Disk used: 563.23 GB
          Destinations:
                    My Passport Studio [Local] (Last used)
                    Total size: 2
                    Total number of backups: 108
                    Oldest backup: 2012-11-30 02:43:26 +0000
                    Last backup: 2014-06-01 22:28:32 +0000
                    Size of backup disk: Adequate
                              Backup size 2 > (Disk used 563.23 GB X 3)
                    LaCie2010 [Local]
                    Total size: 0 B
                    Total number of backups: 34
                    Oldest backup: 2012-03-04 13:36:12 +0000
                    Last backup: 2014-04-07 01:38:27 +0000
                    Size of backup disk: Too small
                              Backup size 0 B < (Disk used 563.23 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               6%          mdworker
               3%          mds
               1%          WindowServer
               0%          hidd
               0%          fontd
Top Processes by Memory:
          180 MB          com.apple.IconServicesAgent
          156 MB          Mail
          147 MB          Dock
          138 MB          com.apple.WebKit.WebContent
          123 MB          Safari
Virtual Memory Information:
          3.61 GB          Free RAM
          3.18 GB          Active RAM
          512 MB          Inactive RAM
          724 MB          Wired RAM
          424 MB          Page-ins
          0 B          Page-outs

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I replaced the hard drive and ram on my 2010 macbook, but its still unusably slow! Why??

I replaced the harddrive and the ram on my 2010 white unibody macbook about two months ago. I only put a few documents on it, i did not reinstall all of my files. I have only downloaded the minium amount of items on the computer since then, and it is still just as slow as before. I was told that by replacing these two items and reinstalling the mac software I would have essentially a new computer, but it's still the same piece of crap I had before. All of the work I have to do for school is done using the computer, via Word and the internet, so this issue needs to be resolved ASAP. It seems as though there is a phantom process running constantly that takes up the entire CPU. This needs to go, I have never mistreated my computer. PLEASE HELP ME FIX THIS.

Hello vmallon,
Thank you for using Apple Support Communities.
For more information, take a look at:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Use Activity Monitor to see if a particular app or activity is making a large demand on your Mac.
Have a nice day,
Mario

HT1349 I have replaced the hard-drive and updated the operating system of my laptop computer. How do I deauthorize computers I don't have anymore?

I received an error message from iTunes store regarding my recent app purchase. I already have 5 authorized computers so I can't sync the purchased app from my current computer.
My problem is, within four months I replaced the operating systems to my desktop and laptop. As for the other 3 authorized computers are long gone (when I didn't understand I had to deauthorize computers).
Can someone help me with this problem? I can't get internet at my home so I have to go to the local library or coffee house and get wifi, so I need to access my itunes from my laptop. How can I reset these accounts so I can keep the two I need?
Thanks, Dave

iTunes Store- About authorization and deauthorization

HT1820 how do you restore the hard drive with install cd after zeroing out all files? when i try to boot install disk or from usb a kernel panic screen appears telling me to restart my computer.

everytime i try to boot installation a message appears saying 'you need to restart your computer. holddown the power button until power is off then press down power button again'. i read that it was a kernel panic. cant boot into any modes but recovery mode with disk utilities but my wireless internet says no wifi hardware installed and sometimes startup manager. this just started after i erased the hard drive and had it overwritten with zeros. its a macbook pro 7,1. bought it in 2011, i think it was made in 2009. it has 320 gb of empty space right now and nothing ive tried seems to work. please help!!!! there is also no os x installed right now due to me zeroing out the hard drive how do i repair it so it will boot to installation?? i can also enter single user mode but do not have root access?

You are getting a kernel panic because you are trying to boot the computer with a Tiger DVD. That model requires 10.6.3 - Snow Leopard. You can purchase replacement discs from Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

DIY: Is it possible to replace the Hard Drive on a MacBook?!

It seems it is permitted to replace the Hard Drive on a MacBook (13"). I found Apple "Hard Drive Replacement Instructions 073-1045 Rev A" dated 26 Jan 2007.
OK this is very basic-- but my question is: When you get the Hard Drive and Install it-- can you boot from an external HD and then FORMAT THIS DRIVE? Where to PURCHASE the drive?
Thanks as I prefer to do this as my data is backed-up and to wait 15 days to have Apple do this in Belgium... I need this Mac!
Thanks for any comments.-- Again, key question is: WILL THE HD be unformatted or ??? and how to format. I have an external drive (several) or can boot from the DVD.
THANKS!
Steve

You'll find a good tutorial here: http://eshop.macsales.com/tech_center/installation.cfm.
Be sure to prep the new drive properly:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button and set the partition scheme to GUID, then click on the OK button. Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
Now you can clone your external drive to the new internal drive:
How to Clone Using Restore Option of Disk Utility
1. Select the internal volume from the left side list.
2. Click on the Erase tab in the DU main window. Set the format type to Mac OS Extended (journaled, if available) and click on the Erase button. This step can be skipped if the destination has already been freshly erased.
3. Click on the Restore tab in the DU main window.
4. Select the internal volume from the left side list and drag it to the Destination entry field.
5. Select the external (startup) volume from the left side list and drag it to the Source entry field.
6. Double-check you got it right, then click on the Restore button.
For added precaution you can boot into safe mode before doing the clone.

I recently replaced the hard drive in my Ibook but am having trouble loading OSX onto the disk. Using Mac install dics 10.5.2 but won't book up. Any one have suggestions?

After replacing the hard drive and memory in my ancient Ibook I tried to install OSX from older install dics- OSX 10.5. Pressed C key after putting in the disc and started up the computer and just get spinning clock and a bunch of whirling from the disc drive but no boot up. What am I doing wrong? Am I missing a disc or is there some other magic that I'm not aware of? I could really use some help on this one.

Here's the proper sequence of events:
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo appears.
5. Wait for installer to finish loading.

I just replaced my hard drive and am trying to install the Snow Leppard OS on my Mac mini using the DVD's that came with the unit. Is there a step by step procedure that will guide me through this process?

I just replaced my hard drive due to failure in my Mac mini. I am trying to load the Snow Leppard OS from the DVD's that came with the unit. Is there a step-by-step procedure somewhere that would help me? This is my first problem with my first Mac. I thought getting to the hard drive and changing it would be the hard part but I made it through that with little trouble. My lack of software experience on the Mac is really slowing me down. I believe I'm not making the right choices in the Disk Utility program.Any help would be greatly appreciated. Thank you.

Prep the new drive:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Upon completion quit DU and return to the installer. Install OS X. When the installation has completed you can proceed to restore your data from your backups. If you have an existing backup from Time Machine or another hard drive then upon completing the Setup Assistant you will have an option to restore from another Mac, a TM backup, or another drive. Use the appropriate option.

After replacing the hard drive on my G4 Powerbook and reinstalling Tiger I am no longer able to synch between itunes and itunes, it seems that the software on the ipod is of later date than itunes and I am unable to update itunes to the state prior..

After replacing the hard drive on my G4 Powerbook and reinstalling Tiger I am no longer able to synch between itunes and my ipod (Classic 160gb) it would seem that the software on the ipod is of later date than itunes and I am unable to update itunes to the state prior to the original harddrive's failure for Tiger OSX 10.4.11
Any ideas on the subject would be most helpful
Thanks in advance
Dingoh

The last security update released for Tiger users was the 2009-005 update. The latest version of QuickTime is 7.6.4. The last version of iTunes that can run on Tiger is 9.2.1, because 10.0 only supports Mac OS X Leopard and later.
So, are you on version 9.2.1?
Was it Tiger or Leopard you had on the drive before?
iTunes 9.2.1 download...
http://support.apple.com/kb/DL1056

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. H

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?

make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there.

Steps after you replace the hard drive and add RAM

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