Steps to Installing Zen Touch w/ Play For Sure Firmware on Windows

I don't know about the rest of you, but I'm personally very frustrated with my Zen Touch at the moment. I've updated to the Play For Sure firmware successfully, and when I plug it into my Desktop it's registered as a portable media player, and it shows the name of my Zen Touch. However, what's next? I've downloaded 3 apps from Creative - Media Source 5, Software Suit for PFS-enabled device, and PFS plugin for Media Source 5 - which one do I install first?
I assumed it to be Creative Media Source Organizer 5 and went ahead to install that one first, but the installation hangs at the part where it says: detecting installed products.
Anyway, I just hope someone can post a detailed step-by-step guide to fully enabling my Zen Touch on Windows XP. Thanks!

Bump !!!

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Zen micro play for sure firmware and win

I have a zen micro and want to download audio files from audible.com and i tunes, but i need the play for sure firmware installed to be able to play the files. The problem i have is that to upgrade to that firmware i need to be running win xp, but my pc is running win 2k. Once my zen micros firmware?has been upgraded i can download the creative legacy os software to allow me to put my files on the ZM, it is the upgrade that is causing me problems. Is there any way around this or have i got to do the upgrade on a pc running win xp?thanks in advance?simes

Ok, first things first:
Because of Apple's marketing games iTunes WILL NEVER sync with ANY DAP other than iPods so no luck there.
Furthermore, check if the Micro has Audible support and if so, make sure it ONLY has support with the v2.xx.xx firmwares.
If and only if it does then proceed with the update.
HERE and HERE are links to a most comprehensi've post about how to make MTP devices work in pre-XP windows systems.
I think that the best thing you could do is enable the MTP support on your Win2K system BEFORE trying the update. In that case it will probably work fine.
Hope that helps some.
Cheers!

Plays For Sure Firmware h

Hi i am currently an owner of a 6gig white Zen Micro and i love it to pieces. In order for me to use Napster with it i have to download "plays for sure" firmware. But the problem lies here, i was an owner of a silver 5gig micro a few months back until the famous problem with headphone socket and that one had the firmware downloaded then and I hated it! It put all my music into subfolders on the device and left huge blank spaces on the lists instead of the <unkown> part. I dont want that hapening again.
Will that happen again or is there a way of keeping the old functions of my new player the same and still use napster?
Thanks in advance!:smileyvery-happy:

This is the same problem I am having only now it is worse. It completly froze with error meesage of firmware error and wouldnt be recognized by the pc he I plugged it in. So I searched the boards and found info about safe mode. when I went into safe mode and went thru the steps for clean up it stayed in firmware error. I did each of hte steps till it left me with no other choice but to reformat and redownload the firmware. It looked as tho everything was loading ok but it has been connected for over 2 hours and still sitting and says upgradig fimware but not moving anywhere. I am not sure what to do next? Any help will be greatly appreciated.

Zen Nomad NX Play For Sure Patc

Hello,
I called Creative customer support and asked if the Zen Nomad Nx patch is going to be created. I was informed that this will occur. I wanted to ask the forum if this information if factual. Does anybody know when the patch may be released if the news is true?
Thanks,
Lance

I really do not see why the NX should not be supported - is it not essentially the same player as the XTRA? I have owned both of them and there seem to be very few differencies between them...
Do you know what the technological difference between them is? I would actually be very interested in knowing what it is...

Plays for sure will not recongize my pla

I recently downloaded the plays for sure firmware upgrade for my zen sleek photo. But when I plug it into my usb port the player shows its connected but the software doesn't. I am running vista on my laptop.
Help is greatly appreciated

When you uninstalled it and reinstalled it did the computer recognize it's If it did not do you know how to reset the player to recovery /rescue mode do a clean up & reboot from the recovery mode. Then try it again.http://forums.creative.com/creativel....id=5532#M5532 Did you get the pop up window with play with windows media player ,sync ect in the box?

Plays-For-Sure compatibility and the Jukebox Z

I signed up for the new Yahoo service today and I've got an original Zen from a little over two years ago. Will Creative release firmware to support Plays-For-Sure?

Sounds to me like we're mostly out of luck. I emailed support about my 5 mo. old zen xtra and asked when they would support "play for sure" so I could use Yahoo's new service and this is the reply I got; "Dear Gary, Thank you for contacting Creative Technical Support. We have not heard of a release date for play for sure firmware for the Zen Xtra All I can suggest is keep watching our website for any updates I have not heard if there is even going to be any released We have a beta version for the Play for sure for our Zen Micro once this is no longer a beta version they may release others. I am very sorry for the inconvenience caused by this. If you need further assistance, do get back to us and we will be glad to help you. For faster service please reply with previous correspondence when replying to this email. Best Regards,
<name removed>Technical Support Creative Labs Americas "Get Creative" " Is there anyone else besides me who thinks this stinks? It's not like it's outdated hardware. Let's get on them about this - if we want to be able to use these kinds of services it seems that we'll have to pressure them.
Mod note: please remove the name of the advisor before posting the e-mails
Message Edited by Catherina-CL on 05-3-2005 03:23 PM

What driver to use with Plays for Sure Zen touch

Hi, I've upgraded my zen touch to 2.0.05 in the past.
Now I'm using a new computer and I need to install drivers for the Zen Touch.
The drivers on the CD do not recognise my Zen Touch, the latest drivers only support zen touch with firmware below 2.00.00, and to my knowledge, Microsoft has discontinued the use of Plays for Sure devices.
Further more the bundle update for Plays for Sure device only works if it can detect the Zen Touch in the first place, which it cannot.
So does anyone have a working driver for Zen Touch firmware 2.00.00 and above, thanks.

actually I do have the mtp drivers installed, but the interface is not as good as the Nomad Explorer. But when I try to install the real drivers for Explorer, it tells me that the Zen is undetectable, even though it clearly is plugged in and seen by the computer.

Need Help With My 40G Creative Zen Touch Mp3 Play

Got this beautiful mp3 player for a steal at only $95 dlvd!
Works great, only problem is I just installed the software and when I run the Organizer thing, it doesnt detect any mp3s. So when I go into my folders containing mp3's they dont show up. I tried to associate formats using the File Options in the settings menu but there are no file types listed to associate! Im confused at what to do.
Also when the program software was installing I kept getting error messages relating to the registration of certain parts of the program, it still installed complete but gave me a error message to report to Creative. Everything works fine so far though?
Can anyone help me out here or recognize the problem?

micromouse wrote:
Your installation did not complete successfully.
 Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Touch: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.
Hi thanks for the help, Im not sure if my ins the Plays for sure model or not? Its the Creative Zen Touch 40 GB. I bought it without a manual so im not positi've how to check the details. It came with a software installation CD, that is what I used for the software. So does this mean I just need to download the plugins you listed? Is that what is affecting the Organizer in the fact that it doesnt display mp3s?

Play for Sure for the Zen Xtra slow song transf

Since I updated the firmware for the Zen 60gig xtra to support the Play For Sure encryption, it has very slow song transfers. I am trying to transfer about 4500 songs. It does the first 000 normal then it is like 5 mins for each one after that. So it takes like 4 days to transfer. Is there some kind of patch or driver change I need to make?

Just an update, transfer is still goin good, so all of you that are having those hangs and slow downs this 3 hot fixes posted in this forum under the MTP Thread seem to work for me. However, being a Regional IT Manager I know that what works for one computer doesnt always apply. I remember seeing the IMPORTANT Note just before I downloaded the firmware and I thought, naw... I dont need any updates, I do my Microsoft Updates so im cool, but the hotfixes mentioned are not CRITICAL updates so you have to manually apply them. In my opinion this is not really a Creative issue since they are depending on the files from the Play For Sure protocal and those are coming from Microsoft, so they have to kind of rely on whats out there and unfortunately for us poor *******s to update. I am wondering if they can include the hotfixes in their install? SOmething that would detect to see if the hotfix is present and if not, install? Just a thought, or at least prompt you to go get the hotfix first then install.

Zen Neeon play for sure suppo

Hi All

Creative haven?t release firmware update so it can support play for sure for the creative Zen Neeon 6gb. Does anyone know if creative are looking to release a firmware update soon so it can support play for sure?

Many Thanks

Pratt

I too would like to see Playsforsure compatibility with this player. I've been scouring the net and it seems that this player once was Playsforsure compatible as I can see it has the Playsforsure logo on the back of the box. It's also still mentioned in the manual. Whats changed since then?
This player meets all the requirements that Microsoft need for it to be compatible. Come on creative release a firmware update!
Message Edited by s000m on 06-2-2006 0:38 AM

Zen neeon play for sure compatibility why was the thread closed/delete

About a week ago a thread asking why the neeon didn't support play for sure compatibility was on the forum.
For some reason this has now been deleted and I would like to know why. Deleting that thread has to be a very childish attempt to silence a customer complaint about a product, have you ever heard of consumer rights?

s000m,
Your thread was not deleted, it simply moved down the page because it hasn't had any recent replies. Threads are listed by which one has the most recent replies.
Here is the thread you're referring to:
http://forums.creative.com/creativel...ssage.id=48495
Threads are never deleted unless they are advertising, or otherwise inappropriate (threatening, abusi've, pornographic images/links, and so on).
Cat

Play for sure device st

A few months ago i installedfirmeware for the play for sure thing hoping it would help me to use the remaining memory on my zen touch 20gb but when i did it worked fine until i looked at my player and noticed there were doubled songs sung by the same artist but i like my player tidy and i want to no is there and organizer that works with pfs and not the old organizer.
plez help....

Duplicate file under PFS firmware are dealt with in this thread from the sticky list at the top of the forum:
http://forums.creative.com/creativel...ssage.id=28752
PB

Play for sure / subscription services support for MuVo v

When or rather can we expect a firmware update that will allow MuVo V00 to accept DMR (DRM) subscription services? It currently doesn't support these services. Message Edited by reyn3000 on -28-20062:2 PM

Just an update, transfer is still goin good, so all of you that are having those hangs and slow downs this 3 hot fixes posted in this forum under the MTP Thread seem to work for me. However, being a Regional IT Manager I know that what works for one computer doesnt always apply. I remember seeing the IMPORTANT Note just before I downloaded the firmware and I thought, naw... I dont need any updates, I do my Microsoft Updates so im cool, but the hotfixes mentioned are not CRITICAL updates so you have to manually apply them. In my opinion this is not really a Creative issue since they are depending on the files from the Play For Sure protocal and those are coming from Microsoft, so they have to kind of rely on whats out there and unfortunately for us poor *******s to update. I am wondering if they can include the hotfixes in their install? SOmething that would detect to see if the hotfix is present and if not, install? Just a thought, or at least prompt you to go get the hotfix first then install.

Play for sure mediasource prob

Hello
I currently updated both my zen xtra and mediasource to "play for sure", and now find when I run mediasource my zen only shows the album files whereas it used to show the artist, album and tracks in separate columns. is there any way to rectify this?

For PlaysForSure devices, MediaSOurce, Zen Xtra Media Explorer and Windows Media Player will all display the tracks in folders and file structure instead of by Genre/Artist/Album structure,

Plays for Sure H

i have plays for sure software on my Zen Micro and i would like to remove it so i can use the original programs that came with the mp3 player. Any help would be greatly appreciated.

You should still be able to use the software that came with the player but you have to download the PFS versions that are on the Micro downloads page.
PB

Steps to Installing Zen Touch w/ Play For Sure Firmware on Windows

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