Stereo Headsets not always compatible?

I recently purchased a Jabra headset that plugs into my palm and has the capability to switch from music to incoming calls.  Its specifically a stereo headset, problem is only one side produces sound.  I dont understand that is something is specifically a cell phone stereo headset, why only one side working?  Is it possible that Jabra isnt compatible?  I returned the first pair thinking it was defective, but I recieved my replacement and its doing the same.  I recieved it new from a 3rd party seller and I tried looking on Jabras website, but my model doesnt even exist to them.  What can I do to fix this????
Post relates to: Treo 700p (Sprint)

It is probably not compatible if they don't have the Treo model number on their website.
I would suggest using a Palm 2in1 pro headset. Here is a link to the Palm website for the headset. This is designed to work with Palm devices.
http://store.palm.com/product/index.jsp?productId=2507401&cp=3238806&fbc=1&f=PAD%252FAccessory%2BTyp...
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=treo&mn=700p&cn=sprint
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

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