Still asking for the old serial number

We have a creative team cloud membership. I uninstalled photoshop than I installed photoshop from the appliaction manager. The application is still asking for a serial number. ?

This would indicate that the Adobe Application Manager is facing difficulties accessing the Internet. Please work with your I.T. department to help resolve these access issues. If you are not on a managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common causes of AAM being unable to access the Internet.

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All content and data is forever associated with the Apple ID you used to download it. You should have reset the password for the original I'd.
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hi
apologies if this was asked again but several searches later im still confused.com
i recently had my old MBP stolen - however before this happened, i backed the whole drive to an external disk
i cant find my aperture installation cd, so i downloaded a Trial Version of Aperture and used a trial serial number
i then decided to use what some people here suggested and copy my OLD aperture system ID file to my new library/application support/proapps folder (and delete the trial version of the file with the trial serial number)
however, aperture wont recognise my old serial number
any thoughts on what i should do
is there a way to read the old serial number from the aperture system id file? its all messy
thnx

Hi Adam,
I've searched my Mac for "ProAppsSystemID" and the search returns no items. Would you know how to locate it? Also, where is "/temp"?
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I have Adobe Acrobat 9 Pro and the serial number. It is asking for an older serial number? Please help?

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Hi juneb55782770,
I believe that you have an upgrade version of Adobe Acrobat Pro, in this case it will ask for the serial number of the previous qualifying version.
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PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

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Contact Adobe support thru chat to help get resolution...
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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Still asking for the old serial number

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