Still awaiting bill credit for iphone 5c "free after $100 bill credit" promo 3/1/14-3/3/14

upgraded to iphone 5c on 3/1/14, special offer for that weekend was "free after $100 bill credit" (purchase price was $99.99). have not recvd the $100 credit yet.

I have been going back and forth with them. They do not like giving big credits so they keep saying it will be on the next bill and the next bill etc. I even had a rep text me the details of the promotion telling me I would get it last week. Every rep I speak with tells me I am not eligible, puts me on repeated holds, then I have to tell them the exact name of the promo to look up in their system. Thank god I know the exact name. Here is the screenshot I took.
I any of you have any luck with this let me know.

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Still awaiting bill credit for iphone 5c "free after $100 bill credit" promo 3/1/14-3/3/14

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