Still battling Premier Element installation.

I have a download from March--will not install.
I have a download from June--will not install.
I have the CD--will not install.
I keep getting a message to uninstall and reinstall, error message:1
Quicktime no longer works.
I downloaded the Adobe Download assistant and foolishly choose to not install at that time and now it is sitting on my desktop with absolutely no menu to use it
What ticks me off is I had it installed and registered and working. When I opened PSE 12 yesterday it said I needed to register it, even though I had.already done so. It was a nuisance but within a few minutes I was back editing photos. I thought that since that was so easy I might as well do Premier elements, too. It would not open, even though it had before. I have been on a downward slide since. My feeling is this: you put the disk in, click a coupla times and it works! I have downloaded more crap from Adobe (Air, twice; Quicktime, twice; Application manger, twice: download assistant, even Creative cloud) in the fruitless pursuit to install something that really could be semi-easy but is not for reasons unknown. I've "installed" PRE STI64 installer- twice; It just sits there with Download Assitant like two lumps of clay. There is no menu to allow me to use it. It was the only .exe file I could find in the PRE12 folder.
I must stress I love PSE 12, I am not a critic of the software, I have no axe to grind; in short, I am an ally, But this business with Premier Elements is driving me to distraction. I have spent hours, many hours of frustration with this project.
One more thing, I cannot find a means by which to edit my user name and remove my email address from it.
I wish to thank those of you who have so kindly and quickly responded to my call for help.
David

octopodian
I do not work for Adobe nor am I affiliated with in it in any way. I have no promotional interests in Adobe, only the interests of a fellow Premiere Elements user. So, please keep that in mind in what I am about to write.
I think we got off on the wrong foot with this thread issue. All the chat about duplicate threads did not help matters. As you can see, there was no troubleshooting of issue ever started for your issue. And, it looks like your thread (duplicate or not) got lost in the daily traffic here. I apologize for the latter since I try to make sure that no thread is left unanswered with a viable answer. I do that because I want to, not because I am told to do that. (It does not take me from June 14th to June 21st to think about an issue as reflected in the lapse of time since my last post in the thread that we are in now until now.)
If you have decided to close this thread and pursue other avenues for your video editing, we wish you the best.
If you want to get into some real troubleshooting, then please let me know. The following is a preview of my initial troubleshooting strategy based on what you wrote.
1. What computer operating system is your Premiere Elements 12 to work on?
2. The fact that QuickTime, as a standalone software, is no longer working in your computer environment implies that Premiere Elements 12 is probably not the core of the issue.
3. I would like you to contact Adobe via its Adobe Chat to sort through the topic "Downloading, Installing, and Setting Up". Two reasons...it can offer you remote control of your computer for troubleshooting and it may have undocumented information that impacts your specific situation. To do that, click on the following link, and, when it opens, click on "Still need help? Contact us." to open Adobe Chat. I set the following link to open to that web page with the "Still need help? Contact us." spot to click on. Not sure the link will hold the set. Hope so. If not, you may have some navigating to do.
Contact Customer Care
In the process you should finally arrive at what looks like the following
Under Contact options, Recommended, click on the Chat choice. This appears to be a new Adobe format for Adobe Chat
contact.
Please let us know the outcome if you do pursue this troubleshooting opportunity. If you opt not to, you need not reply to
this thread and can just consider your participation in the thread closed as of your post 4.
Best wishes
ATR

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Exporting still images: Premier elements

hello all,
When exporting frame stills from premier elements they seem to be 'squeezed' when viewed on any other media source or importing back into the program,
any ideas on how to export without this squeezed ratio?

My first guess would be that the Clips on the Timeline are using non-square pixels, i.e. PAR = something like 0.9 for NTSC Standard, and you are viewing in a program that does not accept PAR other than square pixels, i.e. PAR = 1.0.
Now, some programs, such as Photoshop (CS or later) and maybe PSElements (?) can adjust the PAR of an image.
For more detail on PAR in Video (and in Stills from that Video), see this ARTICLE.
Good luck,
Hunt

Premier Elements installation (Windows installer) problem.

I cant install premier elements 12 on my computer, I get a windows installer error message as per the following. I have tried to install the DVD and a downloaded version. Has anyone had (and overcome) the same or similar issues? Many thanks.
Error message:
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

download from the link here,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Premier elements installer question

I downloaded premier elements 12 and photoshop elements 12 and neither will lauch an installer.
how do I get this software installed and operable?

Nobody can know. you have not provided any system information. The installers not even launching, however, probably means that you don't meet the system requirements. Look them up on the product pages.
Mylenium

Premier Elements installation seemed to work, but...

There's no icon, just a Premier 10 folder on the desktop with "contents" and read me files. I had 8 and downloaded to update to version 10. It appeard to go through the installation and set up process, but i guess a fuse blew somewhere... Do I need to kill 8 to get 10 to come up?

Premiere Elements has its own forum where the folks there are more knowlegeable about the app:
http://forums.adobe.com/community/premiere_elements
Ken

Premier Elements Installation

Just tried twice to install Premiere elements on a Mac (OS 10.10.2) and each time when I try to launch the prog a dialogue says it's damaged. The tried to install Application Manager 8.0 and the "update", as it seems to be, fails with message "Installer failed to initialize". Anyone any ideas?

raincoastimages
What version of Premiere Elements on your Mac computer operating system?
I would encourage you to do the Premiere Elements uninstall and reinstall by the typical Mac way.
But, between the uninstall and the reinstall, please do a free ccleaner run through to get rid of leftovers from
incomplete uninstalls and reinstalls.
CCleaner - Download
Until proven otherwise, this is not the Adobe Tool that you were pointed to.
Where are your installation files coming from - Adobe, as purchased download or other?
Are you doing the installs with the antivirus and firewall(s) disabled?
Please review and consider and offer more details. Depending on your details and if necessary, I will post
an alternative source for obtaining new installation files for your purchased serial number.
Thank you.
ATR

Premier Elements Trial Installation goes into oblivion

Windows 7 64 bit 16 GB memory / Premier Elements Trial Installation goes off into oblivion
I started the installer, ready privacy policy (sort of), chose English, clicked Install. Installer disappears from the screen and the harddrive winks madly for about a half hour. Don't see the program in control panel or installed programs. Re-downloaded, same results.
I've had no installation issues with any other SW including Lightroom 3 and Photoshop CS4. What the heck is going on here? - Help appreciated, IM

Troubleshooting installation issues can be a daunting task. Also, most of us on the forum have not had installation issues, so we can only go by what we have read, that has worked for others - little, to no, direct experiences.
Usually, a failure to install is specific to certain aspects, and settings on a particular computer - after one follows the very general guidelines.
If there is a product that is installing and working, that would be a good reason to go with that one, even though it is not from Adobe. Though I have been a big Adobe fan for decades, I still rely on some other programs, that do things that my Adobe suites do not do, or do not do as well. No shame in having a full "toolbox," for when you need something else.
I understand your frustration, and wish that I had some easy "fixes," but after the guidelines in that linked article, things do get very involved.
Good luck, and happy editing,
Hunt

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.

Adobe Premier Elements 10 installation

Hi there I have purchaced a copy of Photoshop Elements 10, this comes with a trial version of Premier Elements which won't install.
After trying to install it each time I get the error message:
Please restart the computer and try again.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed
I am using an IMac OSX Lion 2.4 Quad Core
Help Please
Chris

Stillgrizzling please refer to Updated installation instructions | Premiere Elements 10 | Mac OS for information on how to solve your difficulties.

Premier Elements 11 Windows installer problems

I am having a problem installing Premier Elements 11on my Windows 8 (64 bit) Laptop. I purchased the Elements Combo pack and when I install Photoshop Elements it works flawlessly. However, when I attemp to install Premier Elements it asks me to choose my installation language then I get an unusual Windows Installer screen and it will not let me advance any further.
This is the Windows Installer screen that pops up after it tries to configure the installation process:
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
Have there been any reports of a faulty installer with Premier in the Boxed set? Photoshop installed so seamlessly it's odd that this is popping up.
Thanks in advance!!

Eitehr your Windows installer is damaged or you run without sufficient user privileges. Run Windows Update to repair the installer and make sure to run as admin. also turn off any security stuff temporarily.
Mylenium

Install Adobe Premier Elements 9 results in Windows Installer window pop up

Installed Adobe Photoshop Elements 9 fine. When installing Adobe Premier Elements 9, the installation fails during 'Configuring Windows Installer' and a pop up window appears with the title 'Windows Installer'. What do I need to do to get this software installed?

You need at least 30GB (or better, 60GB) free defragmented space for PRE9 to work. Do you have this? You may have been on the borderline during install and your first project, so when you rendered your project, or restarted the machine, (possibly Windows creating a system restore point) your free space dropped below the limit.
Can you also confirm that you didn't install any new software between the saving and opening of your project.
Here are some general points you should work through to maximise your chances of success
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus realtime scanning.
And give us some information about your clip and hardware:
Use the GSpot Codec Information Utility to analyse the file and post screen image.
What project preset did you use?
Where did the clip come from?
How did you get it into PRE?
Post back here with the necessary information described here: Got a Problem? How to Get Started

Trial of premier elements 13 download assistant gives error: installer file damaged. I have a windows 8 lenovo computer

I was hoping to trial premier elements 13 but each time I try I get an error message: "Sorry, an error has occured. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
I've tried chrome & internet explorer. I've tried deleted the install assistant from my applications (it's not there). & I have administrative rights on my computer. I have CS5 design premium installed on my computer already. Not sure what else to try...please help.
Thanks!!

Hartmiller if you are unable to download Photoshop Elements 13 then you may want to try the links offered in Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.
If you wish to download a fresh copy of the installation files for Photoshop Elements 12 they can be downloaded at Download Photoshop Elements products | 12, 11, 10.

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help

new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR

Adobe Premier Elements 12 lässt sich nach Installation nicht öffnen.

Adobe Premier Elements 12 lässt sich nach Installation nicht öffnen. Der Startbildschirm erscheint zwar, aber beim Versuch ein neues Projekt zu öffnen erscheint kurz der Laufbalken, der dann kurz darauf wieder verschwindet ohne das ein Projekt geöffnet wird - der Startbildschirm bleibt. Auf einem anderen Rechner, auf dem ich die gleichen Windows Updates installiert habe funktioniert es ohne Probleme. Ein Deinstallation und Neuinstallation brachte keinen Erfolg - das Problem bleibt. Bitte dringend um Hilfe!!!

Macht es Ihnen keine Fehlermeldung beim Öffnen PSE-Editor?
Hat seine jemals gearbeitet?
Sie erwähnten, dass Sie Nik haben, haben Sie überprüft Entfernen Nik und dann öffnet PSE-Editor?

How do I do still digital photos on Adobe premier elements 10?

How do I edit and organize still photos on adobe premier elements 10?

You don't edit with Premiere Elements, it is for video processing. Post your question to the Photoshop Elements forum and they will help you out.
You can access the Elements Organizer 10 from both Premiere and Photoshop Elements. To get your media into the EO10 use the File menu to access the options. You can also have EO10 monitor particular folders for new media, or you can just drag your media from the Windows Explorer into EO.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Still battling Premier Element installation.

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