STILL can't burn DVDs on Mac OS 10.6.5 after trying everything

Hi there.
Ever since I've updated to 10.6.5, I can't burn DVDs, doesn't matter which brand or what software I use. however, I am able to burn CDs. I went to my local Apple Store and they booted OS 10.6.3 on my computer via firewire and what d'you know ? it burnt a dvd right away. this is clearly an issue with the latest update. I did as they said, reseted my PRAM and even re-installed the latest update (I downloaded the 10.6.5 combo version from Apple Support).
Is anyone experiencing the same ? I know a lot of people had the same issue couple of weeks ago. did anyone successfully overcome it ?
cheers.

This is an older post from the Roxio Community (http://forums.support.roxio.com/topic/39824-toast-burns-cd-but-not-dvd-on-mac/); but seems like similar problem - maybe worth a try:
Either something is preventing the data from being sent to the drive's DVD-writing laser or the drive's laser is failing to start writing the disc. The only thing you can do with Toast is trash the plist and prefs files in the User>Library>Preferences folder and relaunch Toast. You might get a laser-cleaning disc for your drive. (A different laser is used to write CDs than is used to write DVDs). Also try choosing Save as Disc Image with Toast and burn the resulting disc image using the Image File setting in the Toast Copy window.
Note that the laser cleaning idea was also mentioned in the previous link provided. Have you tied that? - would be nice if a simple solution worked.

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Hi everyone. I already posted this message in another thread but got no useful replies.
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I can not burn dvds anymore and do not know why. I can play dvds and cds though!
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I have run Disk Utility from the Install cd of Snow Leopard and the small things which needed repairs have been repaired.
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NStrange wrote:
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STILL can't burn DVDs on Mac OS 10.6.5 after trying everything

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