Still can't download

I just started my subscription yesterday and I've been having a similar problem as to others where the app section of the CC desktop app has a continuous spinning wheel. I've tried basically all the solutions (uninstall, reinstall, removing folders and restarting, etc.) and not thing has worked for me. I have CS6 on my Mac but I'm not sure if I need to uninstall it for CC to work (I know that a solution was to uninstall CS5 however I don't know if that applies to CS6). Thank you to anyone who can finally help me get these apps installed!

Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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TS2446 I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated

I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

Have changed password. Still can't download as it will not let me get past the Name/password screen.

I have gone through all of the hoops to download the latest Adobe Flash, but can't do it.
I have gotten the emails. Changed my password, but still can't download.
My name comes up when I go to open to install, but maybe that is incorrect.
However, I have worked on this for over an hour now and am ready to quit as I follow the directions and still can't download.
Very frustrating as I just want to contact somebody who can help me. Thanks.

You might want to check if it is your computer security requesting your system password and nothing of Adobe.
There is not normally any requirement to provide a password when installing Adobe software. Can you explain what you are trying to download (Flash Pro or Flash Player) and other details. There are normally no emails involved either so your mention of that is a wonder as well. Why you say your name comes up when you go to install is also a wonder since you say you are unable to download.

Unable to update to Mavericks, app store shows error downloading, and check purchased items, but I still can't download it.

Unable to update to Mavericks, app store shows error downloading, and tells me to check purchased items. I go there, but I still can't download it.

Hi there Kkoski22,
You may find the information in the article below helpful.
Download past purchases
http://support.apple.com/kb/ht2519
If you are still experiencing issues downloading your purchase, take a look at the article below for information on how to report it to iTunes
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

HT4623 I've purchased more storage for my mini iPad however I still can not download iOS 7?

I've purchased more storage for my mini iPad however I still can not download iOS 7?

If you mean you purchased more iCloud storage, that doesn't expand the amount of storage on your iPhone. iCloud storage only gives you more room for backups, documents, photo sharing, etc. You will still need to remove things from your iPad to give you enough room for the update. You'll need less room if you update via iTunes on your computer than if you update directly on the iPad.
BTW, you posted in the iPod touch forum. For many issues the answers will be the same, but it's usually best to post in the correct forum for your product so that there is no misunderstanding.
Regards.

I have fail download the Adobe Premiere Elements 13 more than 5 times. I still can not download. What should I do?

I have fail download the Adobe Premiere Elements 13 more than 5 times. I still can not download. What should I do?

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

HT3209 my ipad has 4gb availble but still can not download 1.8gb movie what do i have to do?

my ipad has 4gb availble but still can not download 1.8gb movie what do i have to do?

The GB size of the download file is the compressed size (like .zip or .dmg). When the file is installed/uncompressed it can be 2-3 times larger.
 Cheers, Tom

Is the iTunes Store still having problems, I still can't download (uk)

Is the iTunes Store still having problems, I still can't download (uk)

Hi tannamerie,
Welcome to Apple Support Communities.
You may find the steps in these articles helpful for resolving the "unknown error" you're receiving:
iTunes Store: "An unknown error occurred (-9808)"
http://support.apple.com/kb/ts2753
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy

I'm unable to download the German dictionary. I tried to do it with a 3g connection, but I failed because of that. Now I have a wi-fi connection, but I still can't download it. Could you give me advice please?

I'm unable to download the German dictionary. I tried to do it with a 3g connection, but I failed because of that. A message said that I had to have a wi-fi connection to contine the download. Now I have a wi-fi connection, but I still can't download it. Could you give me advice please?

I did activate the German keyboard, and I entered in the application "notes",in which I typed a german word with the german keyboard... But I can't get "define". It only appears to me when I select a word from an ebook, but when I ask for the definition of a German word there, it simply says "no definition found", as if the German dictionary didn't exist. I know that it exists... When I tried for the first time to get a definition for a German word, it appeared a writing which asked me if I wanted to download the German dictionary. I selected "yes", but I was connected to a 3g connection at the moment, so the ipad didn't download the dictionary, but another writing told me that the download would have continued when I was connected to a wi-fi. It didn't. And now I don't know how to continue the download. I've installed the French dictionary and the English one, but for the German one that's what happened. Maybe the ipads work differently in each country?

HT1918 I've canceled the billing info, got an app store pre paid card and still can't download any apps! Free nor purchasing! Hel

I've canceled the billing info, got an app store pre paid card and still can't download any apps! Free nor purchasing! Help!!

If you're in the USA, it would be hard to zero balance a gift card just with purchases as there are sales taxes in most areas that you don't know the amount of until the purchase is complete. My guess is that the issue is with the last purchase, there wasn't enough credit left on the card to cover the sales tax.
Contact Mac App Store Supprt to find out the details'
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

I deleted my download folder and now I can't download anything. I can't select the folder to "save file to" and when I select "ask me where to save files" I still can't download. it says your file will start downloading, but then it doesn't. Help!!

I deleted the folder that saves everything that is downloaded from Firefox. After that I can't download anymore. I've tried clearing my download history, reset the download folder, reset the download action by renaming the mimetype.rdfs file and it's still not working. I've tried to choose a different download folder but it doesn't let me select any folder at all. If I select "ask me where to save files" and then try and download something, the download doesn't start after I select save to. The only time it does actually download is when I select "open with...windows mediaplayer" when downloading then the download will start. Please help. Thank you.

You broke your phone by getting it wet. Nothing more to say. Bring it in to Apple for an out of warranty exchange or buy a new phone. There's really nothing else we users here can help you with.

Still can't download Mavericks?

I've been trying to download the new update since it came out but I still can't get it. It always gets stuck at 995 or 996 MB and it says 'Calculating' for the predicted time, eventually it says it fails to download. Any help?

First read Mac App Store: How to resume interrupted downloads
Open the Mac App Store.
From the Store menu, choose Sign In.
Enter your Apple ID and password.
Click Purchases to get to your Purchases Page.
Click the Resume button next to the app name.
Also read: Troubleshooting the Mac App Store
If that does not help try the following:
Sign out of the App Store, then quit the App Store.
Select (triple-click to select the entire line), then control-click, and from the contextual menu that appears select Services > Reveal in Finder:
~/Library/Preferences/com.apple.storeagent.plist
Drag the highlighted file to the Desktop.
Repeat with the following two lines
~/Library/Preferences/com.apple.appstore.plist
~/Library/Caches/com.apple.storeagent
Open the App Store again, select the Purchases list, sign in, and attempt to download Mavericks again.

Still can't download iTunes 11.1

Hi guys... i just downloaded iOS 7 for my iPhone5 and now can't download iTunes 11.1 for my MacBook Air OS X (10.7.4). After clicking download button, it redirects me to the Thank You page.
Anybody got same problem?
I know from current discussion that the Apple server seemed to be very busy on Sept 18th while million of users are downloading at the same time (maybe). But today is Sept 22nd. Any clue that the problem still persists?
pls... I can't sync my devices and have lot's work to do before Monday.
thanks for help guys...

Hi,
Did you try in the App Store app of your Mac and search for upgrades? iTunes should appear there.
If not, I'd suggest you to clear all cookies from Safari and try again or try to download from a different browser you may have installed.
Hope that helps.
http://www.apple.com/itunes

HT1725 Have tried resetting, but still can't download two rentals on IPad. Any ideas?

Tried downloading two rentals on IPad. Lost Internet connection, downloading restarted, but now I just get an error message. Still no complete download. Keeps telling me I can't connect to iTunes store?? Any ideas?

saw some like mine, and, even though I did try the reset before, it didn't take. tried it again now and it took. thanks everyone

I've reset my itunes account password yet i still can't download and or update my apps, help?

I've reset my itunes account password and yet i can't download and or update my apps, thr messsage " Your itunes account has been disabled " still pops up. what do i do?

You have to contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

3 months... still can't download Photoshop or Illustrator.

I can't download Photoshop or Illustrator. Programs that have downloaded won't update. I've checked boards, tried to download trials but everytime I do it just opens AAM and goes through the whole process and then fails. I'm about done with CC.

What system? What are the specific errors?
Mylenium

Still can't download

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