Still Can't Get BT Sport!!

I activated my viewing card online, but only get a black picture on Sport 1 + 2. When I ring tech support they admit there is a problem and then transfer me, where are I held in a queue forever and eventurally hang up!! Thought I would try my luck on here. By the way I am a BT broadband customer and have the old BT Vision box.

My Story so far...
July. Get letter from BT, phone and switch to premium sports switch over, lose my sky sport 1 but now get BT sports etc.
Letter states ' You don't need to do anything just tune in on 1st August!'
July. Phone BT to inform them I am moving house on the 19th of August. Taking my phone number with me. All Fine.
August 2nd . BT sports on channels 58 and 59, blank screen? Phone BT , I need a viewing card, they set up the APP so I can watch on my laptop.
Tuesday 6th. Viewing card does not arrive.
Wednesday 7th. Viewing card arrives! Put it in, follow instructions, still not working. Phone BT, passed around for a few hours then get cut off!
Thursday 8th .Phone again, speak to 3 people, customer champion Gillian finally gets the card to work,both channels on 58 and 59 work! I watch some football and tennis.
Friday 9th .Vision box has updated overnight, now channels 58 and 59 are gone completely from the TV guide, also new channels have appeared on the TV guide 507,508,509 and on and on.(They do not work)
Scan for channels, reset box etc etc. Still no channels.... Read the forums on the BT website.
Checked the vision box settings: found middleware version number is now 'multicast build'
Drive to my parents house and check their BT vision box. (they signed up for BT recently on my recommendation) They have the same deal as myself. Normal Broadband,BT sport, viewing card, stay in the same town etc.
Checked their vision box setting: Their version is '46.5 REV1512 Build'
Has my vision box been updated incorrectly, which has caused my channels to disappear?
Saturday 10th Phoned again, put on hold, had to go out so hang up.
Sunday 11th Phoned again, explained to the tech guy about this update that maybe causing this problem, he takes it on board.... Instructed to scan for channels, re set the box again etc
This does not do anything, as expected.
Tech guys talks about 'updating' but has to speak to his boss
Asks if he can phone me back. Yes, confirm he has the correct phone number, Fine.
He does not phone back...
Please help, I've been a customer for a few years now and this is starting to get a bit crazy
M

Similar Messages

TS4268 Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working

Hi,
Strikes -
Go into compositionReady and have 3 variables you will be able to set them like this
strike1 = 0;
strike2 = 0;
strike3 = 0;
So on the wrong item click have
if(strike1 == 0) {
PLAY STRIKE1 ANIMATION
strike1 = 1;
else if(strike2 == 0) {
PLAY STRIKE2 ANIMATION
strike2 = 1;
else if(strike3 == 0) {
PLAY STRIKE2 ANIMATION
strike3 = 1;
So this will make it so when the wrong item is clicked each strike will be played in order.
Random Scrolling -
You should look into the Math.Random function to make things random in edge.
This is an example of the Random function. It will generate a random number up to 100.
var random = Math.floor (Math.random () * 100);
Lose Screen Score -
So we can create another variable in compositionReady for the lose score.
score = 0;
Now when the user gains a point to add to the score you could do this code on the click
score++;
which would add 1 to the score, However you can add however much you like to the score doing "score + 2" and so on.
To edit a text with the score at the end which I'm assuming you will want to do you will use .html
so $("Text").html("You score is " + score);
I hope this helps!

TS4424 I still can't get my mail to work.I have reinstalled Security update and combo 3 times. About ready to call Apple but mI don't think I should pay for it!!!!

I can't my Apple mail to work. It started when I did an up date. When I went to use mail (the little stamp at bottom) it said, "you can't use this version of mail with this version of OS X. I looked on support and was told to solve the problem by downloading combo package and security update. Did it 3 times. I did everything. Still doesn't work. I even took everything mail out of applications and the library and did those two updates and still can't get it. Could I reinstall OS X Snow Leopard and would that affect any of my documents like i photo or i tunes? I don't want to loose anything! I have spent way too long on this problem. I feel like I own PC with windows again. Please help!!!!!! Frustated

No need to reinstall Snow. Try trashing all the Mail.apps you have. (But don't empty the trash yet!) Do a search for those. Reinstall Mail from the DVD in Optional Installs. This will put Mail 4.2 in Applications, then run the Combo Update, which will update Mail to 4.5, and then the Security Update again, in that order.

I just read the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now. I already

I just watched the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now. I already have done this! I am a subscriber! Arrrrhhhgggg!

Hello Kathie,
Please let me know what exactly are you trying to do using Adobe online service.
You might try accessing the same service for some other PDFs and check.
Have you signed up correctly at "https://cloud.acrobat.com/" using your Adobe ID credentials.
If the same message pops up, then please visit Contact Customer Care as they could let you know if there is any problem with your account.
Hope to get your response.
regards,
Anubha

I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.

I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.

you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads

Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac. I still can't get my contacts to open

Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac.
I still can't get my contacts to open in Numbers like they used to do. I have a group of five addresses in a test folder in Mail called "untitled group." But no amount of pasting, dragging, etc can get them to open up in Numbers. My "real" folder has almost 100 addresses so I can't do it one by one.
Thoughts?
Thanks again.
Bob

Bob,
You can place contacts in a table In Numbers by the following methods:
Numbers 2.3:
drag from contacts
Numbers 3.2
copy from contacts, then paste into Numbers
In both cases you need to open System preferences, then select the "Security & Privacy panel and allow Numbers aaccess your contacts information.

Read the manual; still can't get it right

i've followed instructions on setting path and classpath, but still can't get the HelloWorldApp to work right. it makes the .class file fine but the java HelloWorldApp command gives this to stdout
Exception in thread "main" java.lang.NoClassDefFoundError: HelloWorldApp
maybe i have the classpath set wrong..currently it's set to C:\jdk1.3.1_01\bin\;"." is it supposed to be somewhere else? well when i use codewarrior it all works fine but i only have a trial version of it and would like to do the command line thing 1) because it's free and 2) because i like typing the commands ...also i have the exact same problem to overcome on my linux box..same error message as above.
any help is greatly appreciated..
TheFueley
[email protected]

Hello Fueley,
I can see that you are running JDK 1.3.1_01 on a Windows OS of some kind. On different Windows OS you have a a different place to set CLASSPATH environment variable. For instance, in Windows/95 you can set CLASSPATH environment variable in the autoexec.bat file. While in Windows/NT you set CLASSPATH environment variable in the Environment tab of the System Properties of the Control Panel.
First clear your classpath by typing in a DOS window:
C:> set CLASSPATH=
Then point your classpath to the current directory. The current directory is indicated by a period. The quotation marks are not needed.
To set your classpath, type in a DOS window:
C:> set CLASSPATH=.
If you want to, you can add other paths your classpath, for example, the dt.jar and tools.jar
C:> set CLASSPATH=.;C:\jdk1.3.1_01\lib\dt.jar;C:\jdk1.3.1_01\lib\tools.jar
See http://java.sun.com/j2se/1.3/install-windows.html#Classpath for more information.
-Merwyn,
Developer Technical Support,
http://www.sun.com/developers/support.

Can't get iMessage, totally deleted everything on iPad mini and then started from scratch but still can't get iMessage

On iPad mini, and year ago my iMessage stopped working ! Took it to the store n they reset everything on it! Still couldn't get iMessage to work.
Just decided to leave it because thought I can deal with email n Skype.... Now I need iMessage so just deleted everything n re booted iPad!. Reset everything. Still can't get iMessage and iCloud!!! I'm not too bad cuz I can sync with hubby's iMac. But know I won't have iMessage.

Hello ruby10t,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Messages issues:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Before you start troubleshooting, learn the difference between SMS, MMS, and iMessage. The first step to resolving an issue with iMessage is toupdate your iOS software and your carrier settings to the latest versions. If iMessage still has an issue, follow the steps below for your issue.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
Re: I accidently turned off my imessages and now they keep messing up and wont send imessages

Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static manually and still can not get it to connect even though it registers as connected.

Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected. Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices. After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected. Just can't seem to get it to generate an IP. Any solutions other than turning it on and off again? Not a Merry Christmas morning.

Ok, so, a couple of things: Denisefromwaleska and I have the exact same size/type/color iPod. Now wishing I'd bought the black one maybe...
Second, Airport is an Express and I have a second one that I carry with me when I travel. Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem. Updated firmware on my travel router, still could not connect to the internet. Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod.
Thanks again for all your help, hopefully I can get a solution in place soon,

Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software

Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software

No. With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
For the iPhone issue ask in the iPhone forum.
OT

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

Purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?

purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?
My machine was patched to date 10.x.x. I was lucky to get an internet connection and I selected the option to re-download Lion... its curruently being downloaded. What if that doesn't work?
Any thougths would be appreciated.
Joe

And you have a workstation? not a notebook.
Usually a driver or hardware, nothing that Disk utility will fix.
You know of course what a Prohititory Sign is?
prohibitory sign, kernel panic
Forum devoted to Lion:
Mac OS X v10.7 Lion Communities
Tips and FAQs
FAQ kernelpanic
Resolving Kernel Panics
Avoiding eliminating Kernel panics
Lion App Compatibility Table - RoaringApps
RoaringApps Mac OS X Lion Application Compatibility
did you make sure your apps, drivers, and hardware support Lion?

HT204053 i have put in my apple id and password but still can not get imessage and facetime to work

I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks

Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in

STILL can't get Videos into 5G iPod I give up I'm bringing it back

I have the Black 30GB, after a week of trying iSquint , Handbrake ,Movies for my iPod and now MPEG Streamclip I still can't get videos in my iPod . I give up, it's scratched to bits and I handle it with extreme care . This was the worst $300.00 I've ever spent .

I had trouble with that too, but figured it out. Here are some things to check:
1.) Preferences in iTunes with the iPod connected. I put mine on automatic update of all podcasts, just to make sure nothing is missed.
2.) On the iPod, go to Settings > Main Menu > Videos > On
3.) On the iPod, got to Videos > Video Settings > TV Out OFF, Widescreen OFF, TV Signal (in US is NTSC, in Europe is PAL).
After I configured #3, all worked. I'm not sure the widescreen setting makes a difference, but I do know the TV settings do.
I think you won't have any problems if you go down this checklist. Too bad they don't mention it in Apple support.
G5 Tower Mac OS X (10.3.8)

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.

Still Can't Get BT Sport!!

Similar Messages

Maybe you are looking for