Still can't receive messages from Iphone Users

Greetings,
I know there are many topics asking similar questions if it's googled, and I think I have read through almost all of them to no prevail. I know veterans of these boards probably get tired of seeing the same topics, but im desperate and will try to keep it quick. I really appreciate any help.
I recently upgraded from a 4S to a Galaxy S5 and have not been able to receive messages from Iphone users since. I still have my old Iphone. Here are the steps I've tried:
1) Ensure "IMessage" is disabled in my old phone
2) Unregistered my phone number with my Apple ID. I currently have no phone numbers registered with them
3) Changed my Apple ID Password
4) Unregistered my Iphone with my ITunes Account.
5) I also have a Macbook Air and a 2010 model IMac. I have also ensured I am signed out on those devices and my phone number isn't linked in anyway I could find.
6) I called Apple 3 Days ago and the representitive was very nice and professional but ultimately was incorrect. He advised me that the new IoS7 is more advanced and should check about every 12 hours to see if the user on the other end has an active IMessage account. He said to wait 24 hours just to be safe. He also advised people running older IOS systems could take up to 3-4 days to contact me correctly. Furthermore he said if after that time frame their phones still sent me IMessages instead of SMS then THEY were having problems and should call Apple. I just really doubt that is the case.
I have tested it out with 5 Iphones now with help from some friends, all running IOS7 and still no luck 3 days after the phone call to Apple.
7) I tried logging back into IMessage today on my Macbook and it worked, I was still able to send and receive texts from Iphone users. This seems like it should not be possible since it is not linked to my phone number anymore. It is logged into the same Email that I used to have linked to my phone number.
Now as others have said, If I have them hold down the bubble and send as text message 3 times their phone will remember and keep sending my texts, however that is unreasonable to ask everyone to do. There should just be a way to completely delete your Apple ID. Is there anything I'm possibly overlooking? I really appreciate any help.

I am right there with you. This describes my problem to a T. Only other issue I am having is group texts. Iphone users who include me in a group text still send as imessages as well, so even if I text them first and they reply, it send as an imessage. Get it together apple.

Similar Messages

HT4993 I have switched from Iphone to galaxy and I can't receive messages from anyone using an Iphone. I have contacted sprint and they thought they resolved the issue, but I still can't receive messages from iphone user. How can this be resolved

I am having trouble receiving messages from friends that are using Iphone. I recently switched from Iphone to Galaxy Note 3

http://support.apple.com/kb/ts5185
You'll need to contact Apple Support if you no longer have the iphone.

Is there anyway to disable iMessage without completely wiping the phone clean? i switched to android and can not receive messages from iPhone users.

i switched to android and the phone company disabled my iMessage. but about a week ago i logged into a mac with my user id and now i can no longer receive text messages from iPhone users. it gets sent to the iMessage on my mac. how can i disable it completely without wiping the phone

See this support document for help. Can’t receive text messages on a non-Apple phone

Switched to Android but still can't receive messages from iPhones.

When people with iPhones try to text me, it sends as an iMessage but says "message not delivered". I have done the following:
-Disabled iMessage on my iPhone 4S and Macbook
-Disabled my phone number from my apple id
-Unregistered my iphone from my apple id
-Had people delete their convos with me and start new ones using my phone number instead of my contact name
And peoples messages still (do not) send as iMessage. I'm lost. Apple's support was useless, they wanted to charge me $35 for support (I didn't). I'm super frustrated and I'm done with apple. But has anyone else had this exact problem and fixed it?

I don't see this as an issue with Android at all. If it was an Android issue then why would the messages still send as iMessages? And I'm not here to argue which phones better and blah blah blah because frankly, I don't care. I just want to be able to receive texts from pople with iPhones.

I have an iPhone 5s. I can't receive messages from iPhone users it instead goes to my iPad mini.

I have an iphone5s. I don't receive iPhone users messages on my phone. It goes directly to my iPad mini.

And then on your iPhone go to settings, messages, and use Apple ID for iMessage.

Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

Can’t get text messages from an iPhone - Apple Support

Got a new Samsung galaxy s3 and can't get messages from iphone users now. Don't have the old iphone to change the settings ! please help . need to know how I can get messages on my galaxy

Can't get messages from iphone users on my new Samsung g allaxy and don't have my old iphone anymore ! Please help !

Read here under no longer have device:
http://support.apple.com/kb/ht5661
Be aware, changing your Apple ID password doesn't always work, & can take up to 45 days to work.
It's either that, or you call AppleCare & have them fix.

Why can't I receive messages from iPhone users with my new Galaxy s4?

I just got the Galaxy s4 and switched to that from my iPhone. I can't recieve any messages from Iphone users, please help me...

Sounds like you didn't deactivate iMessage on your iPhone before you switched over. You will need to talk to Apple Support

Galaxy s5 not receiving messages from iphone users

Ok so sorry about the long question but I just bought a galaxy s5 to replace my iphone 4s and im having trouble getting messages from iphone users. I tried turning off imessage, turned off find my iphone, resetting the device completely, and even created a new apple id but nothing has worked in the past 6 hours. The only thing I have left is to contact apple support but I really dont want to spend $20 to talk to someone if I dont have to... Any help at this point will be apprectiated. Thanks

At the risk of repeating some information, I'm leaving a full message here because I found many of the suggestions above to be vague and confusing. This is a step by step of the call that I just put in to Apple to fix this issue with Samsung S5 Galaxies not getting text messages from iPhones. This process should only be necessary if you no longer have possession of your iPhone; if you do, it seems from messages above you can go into your iPhone's settings and turn off iMessage yourself.
NOTE: According to Victoria, the Apple rep who was familiar with the problem and (supposedly, within the next half hour to 24 hours) fixed the problem, iPhone users who have updated to IOS 7.1.1 --not just 7.1, but the 7.1.1 specifically -- will not have this issue, as 7.1.1 fixed the issue causing this disconnect. However, any iPhone user operating under 7.1 or previous systems will not be able to send an S5 Galaxy user a text without an elaborate and individualized process to remove the former iPhone user's iMessage link. So, here's what I did:
1. Called Apple Support at 800-694-7466 (I could not find the section headings/descriptions mentioned by FoxFifth above on the website listed; the sections did not match anything on the page linked to that supplied url)
2. Followed the prompts, which involved giving my phone number (the one now linked to my Galaxy S5 but formerly to my iPhone 4s) and verbally requesting a representative at the appropriate time after the appropriate prompt. NOTE: disregard the warning about a $19 one-time service charge; it will not apply once you speak to someone.
3. Wait for a rep.
4. When the rep answers, say, "I just upgraded from my iPhone (4, 4s, 5, etc.) to a Samsung Galaxy S5 and can no longer receive texts from other iPhone users. I found online that this is because my iMessage is still turned on and I need you to deactivate my iMessage that automatically sends other iPhone users' messages to that old phone, which I no longer have."
5. The rep, who -- if they are anything like Victoria, who said she's done this "quite a lot today, actually" -- will recognize your issue. The rep will send you a text message to your new device, which contains an alphanumeric code that you must read back to the rep to authenticate it. At that time, the rep will put in your iMessage deactivation request; it should (here's fingers crossed) become active within 24 (some users here say 48, so be patient) hours, at which time the problem should disappear.
I hope this is detailed enough to help everyone else out there. Based on the Apple rep's familiarity with my problem, I'm hopeful the process will work as promised. I will update when I know for sure after a day or two that it is (or isn't) working.

Not receiving messages from iPhone users

I recently switched from an Iphone 4S to an android and now im not able to receive any messages from iphone users. How do i fix this problem if i no longer have the iphone in my possession?

Hi Brimc07,
No need to worry! Everything on your device is 100%. There actually is an issue with some users who've updated to iOS 7. I've been able to notice this issue first hand. The issues would relate to your friends apple devices. I recommend having one of them turn off their iMessage and retry sending you a new message. I guarantee 100% you'll be able to receive the message. Apple is currently working on an improvement, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Disable iMessage as can't receive texts from iPhone users on new Android phone

I have done everything I can find online about this:
Deleted/unregistered the device from my profile
Changed my password
Changed the number to 000000000 on my iPhone
Switched iMessage off on my iPhone
Deleted the device from my iCloud account.... HELP.
When I call apple I can't speak to someone it says I need to pay £25 as I do not have cover. Really?! Is there another number I can call? Any help appreciated. Will it work eventually? I have waited a week and still can't receive text messages from my husband on his iPhone. It's driving me mad! I love my new Android phone (LG G2) but this is so frustrating.

Hi zara343, I had a similar problem. I have a iphone and my daughter changed from iphone to android. We couldn't receive text messages to each other, she had no other problems with her other contacts, just mine. It was driving me crazy. My phone kept recognizing her android as an iphone. Yes I turned iMessage off and yes I could receive my daughters messages, but my two other daughters and a few friends had iPhones, so I didn't get their messages. My problem is now fixed, I tried to send a message to my daughter and it came up undelivered, so I pressed the red exclamation mark to the right of the undelivered message and it gave me the option to try again, send as a text message or cancel. So I pressed send as a text message and my daughter received it, I tried again and message undelivered, so again I pressed the exclamation mark and went through the same process as before. I thought what a pain but did a third and now my iphone does not recognise her phone number as an iphone. So your husband would have to do this with his iphone and I am confident it will work, and me as an iphone user can keep iMessage switched on. Hope this helps.
Message was edited by: Hoot hoot

Can't get messages from iPhone user on my android

I have recently swapped my iPhone for an android but still have I pad. I am not receiving messages from friends with I phones. Any ideas?

Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "Edit Products"
Click on the "X" to the right of the product.
Click "Unregister"

TS5185 i traded in my iphone for a samsung s4 and not receiving messages from iphone users...

i dont have the iphone anymore but they whiped it at the store so that should be fine.. i went online to the apple section and deleted my iphone from the system and deleted my cell number my the imessage on my ipad and all my friends still cant send me messages from their iphones... it is still trying to send as an I message!! please help.

The following may help: http://support.apple.com/kb/ts5185
Note the last sentence:
If you still cannot deactivate iMessage after you perform the steps above, or if you no longer have access to the iPhone, please contact Apple support for assistance.

My Iphone recently broke and I had to switch back to my old non-smart phone and I am currently not receiving messages from Iphone users using Imessage and I cannot log into my old Iphone to turn anything off from there so how can I disable my number

Yeah bascially all in the title but I need to remove my number from imessage but I can not do that from the phone because it won't turn on..extremely frustrating please help

Contact Apple Support to deactivate iMessage: https://www.apple.com/support/appleid/contact/

Disabled iMessage, now can't receive texts from iPhone users.

My sister-in-law has been going over her data plan, and we determined that iMessgae has been playing a role in this. Even though iMessage provides free text messaging, it still uses data and my SIL took advantage of her unlimited texting plan back when it was sms. thoudands of messages. So now that iMessage was introduced she has been going over her 2gb data limit. iMessage is not the sole reason, but at 300-500 mb a month in message data. Reducing that will help.
I instructed her how to diaable iMessage so all texts are send and received as SMS/MMS. She can send sms messages fine, but when someone tries to respond from an iPhone with iMessage, she doesn't recieve them. What do we need to do to fix this?
Thanks in advance.

Hi dinumolo!
Here is an article that will help you troubleshoot this issue with your ability to receive SMS messages:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
To resolve issues with sending and receiving SMS, follow these steps first
Go to Settings and turn airplane mode off.
Verify that you have a cellular network signal in the status bar at the top left of your iPhone. Learn more about troubleshooting no service if there's no signal.
Restart your iPhone.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
Reseat your SIM card.
If you are still unable to send or receive SMS, follow these steps
Make sure that the contact who's trying to message you isn't blocked in Settings > Messages > Blocked.
Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need to use the contact's international code.
If using a "Pay as you go" SMS plan, it needs to have enough available balance. Contact your carrier if you're unsure of your SMS plan or the available balance.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your iPhone as new.
If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
Contact your carrier to confirm that you are provisioned for sending SMS and are in an area with cellular coverage.
Contact your carrier to verify there are no blocks or filters placed on your wireless account preventing you from sending SMS.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Still can't receive messages from Iphone Users

Similar Messages

Maybe you are looking for