Still can't sign into icloud in system preferences after many calls with support.  Beyond frustrated!

Still can't sign into icloud in system preferences after many calls with support.  Beyond frustrated!

Do you have 2-step verification on for your Apple ID?  I may have a solution.
When I upgraded to Yosemite and subsequently updated my Apple ID, I would get errors when I tried to sign into iMessage and FaceTime using my apple ID (and my new password), I similarly was not able to sign in.  On FaceTime, I would get errors like "unable to sign in at this time" or some times just nothing at all (the spinning 'processing' graphic would grind away until it presumably just timed out). 
Turns out that I enabled 2-step notification on for my Apple ID (totally forgot about it, I set it up a couple years ago), and apparently the regular Apple ID password that you choose is not usable when you try to log in to iMessage or FaceTime through the programs themselves (intuitively, this makes sense since these programs do not have a way to prompt you for the "2nd step" code). 
To solve, you have to log in to your Apple ID online (appleid.apple.com or whatever), and look for the option to "Generate App-Specific Passwords".  These are unique, random passwords which are made to work around issues like these since they can be used in iMessage or FaceTime or what not.  This is the same idea as to what you have to do to log into gmail on your iPhone if you have Google 2-step verification on.
This solved my issue (after lots of swearing and hair pulling!).  Would have been nice if a I got some sort of warning when updating my Apple ID password that "Hey, you have 2-step enabled.  Go make some app-specific passwords or you will lose 5 hours of your life trying to solve this mystery"
Hopefully this may solve yours

Similar Messages

  • I can't log into iCloud using system preferences using Apple Id

    Hello comunity: I describe the problem as follows (sorry for my english, not a native speaker):
    Background: Macbook air OS X 10.9 Mavericks (just updated), but changed my Apple ID just after that.
    -When I try to log into Icloud through System Preferences, and write my Apple ID and password, it says "the login keychain is not found" and then it tells me that the server is down and can´t connect. (I have verified my Apple ID and password and can login through the website with no problem, and I have verified that the Icloud server is fine).
    -It won´t let me go any further than that, It means I cant use Icloud in my Mac. I can access to Icloud online, but when online I don´t see my mac but I can see my Iphone and Ipad 2.
    -I have read many (a lot really) about keychains and similar problems and cant find the solution.
    I would appreciate your help!
    PD: Other information that might be related: When entering to First Aid Keychain, I provide my password and when I hit "repair" it will tell me "...library/keychains/login.keychain is not a valid keychain file and that repair stopped unexpectedly"

    I think that  is likely why you're having the problems with signing in. My keychain has been added to over many years. It has email addresses from 1997. I don't know how to clean that up. It would be nice if Apple redesigned Keychain Access to be something that actually allowed you to envisage their network. That's what bothered me about iCloud Keychain. There are so many places to change settings, type a password, and think about what that setting means. Knowledgable people who can manage a network from the Terminal, good for you. I want to launch software that finds all servers, and paints a good connection green and trouble yellow, etc. Hover your mouse over a red drive, it tells you the password needs. I think this is good enough implementation, except it is difficult for people who've never had a cryptography class to get a good idea of what their network topography is. Tell me, can you log on to iCloud.com on Safari?
    I'll hang around here to see if somebody else gives a suggestion. Sorry I can't do more.

  • I don't even have the option to sign into iCloud from system preferences? It just gives me the learn more option.... Any help out there?

    I am then redirected to the icloud website where I can sign in.  I am just trying to get my photo stream to work from my Mac to my ipad and iphone.  I can't turn on photo stream in iPhoto until it allows me to sign in in system preferences... I seem to be stuck in a loop! Please help!
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    in that case you need the help of Apple Support.- only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
         Apple ID: Contacting Apple for help with Apple ID account security
    Explain, that you need help with an account security problem.
    You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html

  • Can't sign into iCloud with iTunes password

    I tried signing into iCloud through system preferences AND online, and for some reason it won't accept the password I use regularly on my iTunes. I tried changing my password and even this isn't working. Has anyone got some good advice and tips to try?
    Best wishes
    Shai

    tractorpinky wrote:
    Wow none of these blogs are helping me
    Perhaps if you would like to ask an actual question, and start your own thread rather than tacking on to someone elses, someone may be able to assist you. Please give as much detail as you can, and it's advisable to say what your operating system is since it can affect the answer.

  • Can't sign into iCloud

    Upgraded my MobileMe account to iCloud on may powermac g5 via safari. Then upgraded my iPad to iOS 5. Tried to sign into iCloud in system prefences with my mobileme username and password and it pauses and then quits to the main screen. I also can't access the preference panel for mobile me without preferences quitting. I've restarted the iPad and this keeps happening.
    Any solutions?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, you'll have to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your phone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.

    I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.  I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management.  What do I do?

    Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
    Is this issue also appearing on new user account:
    Isolating an issue by using another user account - Apple Support
    Mac OS X: How to troubleshoot a software issue - Apple Support
    Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support

  • I changed my Apple ID and password.  Now I can't sign into icloud on my mobile devices.  They have my old id and I can re her the old password for icloud.

    I changed my Apple ID and password.  Now I can't sign into icloud on my mobile devices.  They have my old id and I can re her the old password for icloud.

    Hello Martin,
    Thank you for the details of the issue you are experiencing with your iCloud account on your Mac.  I recommend signing out of iCloud first:
    On your Mac, open iCloud preferences, then click Sign Out.
    iCloud: Change iCloud feature settings
    http://support.apple.com/kb/PH2613
    If you are still being prompted for your password, I recommend the steps in the following article (this article refers to an iOS device, but the steps are still relevant for your Mac as well):
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Can't sign into iCloud in the pref pane.

    I can't sign into icloud in the pref pane.  I get a pop up asking me to log in again and under the username and password it says my user or password in invalid.  This is kinda curious since I can login with the same user/pass to itunes store and icloud on my ipad.  On my wife's user account I was able to set up her icloud with no problems.  Any suggestions?
    D. Barbee
    Imac i7 OSX 10.7.2

    I'm having the same problem. Did you find any solution?
    All services connected to my Apple-ID works fine, apart from login into iCloud prefpane.
    I tried creating a new user, and that could actually log into my iCloud account. But my main account is having this problem though.

  • HT4436 I can't sign into icloud I live in Canada.

    I can't sign into icloud I live in Canada.

    Hi Jescore79,
    Thanks for visiting Apple Support Communities.
    The steps in this article can help if you're not able to sign into iCloud on your iPad:
    iCloud: Account troubleshooting
    http://support.apple.com/kb/TS3988
    Regards,
    Jeremy

  • I can't sign into iCloud. It says the maximum number of accounts allowed has been used. iPad is secondhand. How do I clear it of previously used accounts.

    I Can't sign into iCloud. I get a message saying that the maximum number of free accounts has been reached on my device. It is a secondhand device that had been wiped. The seller has no idea why this is happening.

    Thanks for reply. I can't get find my iPad. I've just looked in App Store to no avail. My daughter in law says I need to sign in to iCloud for that an that's not possible. My phone is an android an finding apple very difficult to use but she has phone an pad an she connected my pad to laptop to try an sort it with no luck. She also sent some docs to my kindle app through iTunes. I just tried to update Amazon an got asked for password for her email address instead of mine. This iPad is a nightmare. thanks anyway from Sally.

  • I can't sign into iCloud becoz iPad gives 403 error.

    I can't sign into iCloud becoz iPad gives 403 error.

    I just figured it out.  I had to manually delete my Mobile Me account from my iPad before signing into iCloud. Problem fixed.

  • I can sign into and use iTunes but I can't sign into icloud.

    I can sign into and use iTunes with no trouble but I can't sign into icloud. It makes me think I must have a different password. I go to the reset password area and choose via email but the email never comes. It's not in junk. I don't know what to do

    Hi Adam ...
    Make sure you have logged out of the iTunes Store then try logging in to the App Store.
    And try deleting the cache associated with the App Store.
    Quit the App Store if it's open.
    Go to ~/Library/Caches/com.apple.appstore/Cache.db
    Move the Cache.db file from the com.apple.appstore folder to the Trash.
    Relaunch the App Store. Click Account right side of the App Store window and see if you can login.

  • Can not sign into iCloud, IE9 stays stuck on login screen

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  • I can't sign into icloud from my system preference!!

    We have two desk top mac's OS X 10.9.3.  We switched the house computer to our office and visa versa.  After unplugging it and setting it back up the one now in the house will not let me sign into my iCloud from the System Preference area. (the other works fine) I have tried everything.  I know I am using the right ID and password because I can sign in online but nothing will let me sign in under the icloud system preference and get my icloud to connect to the cloud information.  HELP it's making me crazy  I have spent the whole day trying everything.

    I can sign on with two different id's (that are email addresses) and both use the same password.  And I can sign on to icloud.com via Chrome and have no problem.  But when I try to sign on to icloud via system preferences it tells me invalid password with one of the email addresses and that I can't sign in at this time - etc. with the other email address.
    I think I give up and am going to haul it into our computer store tomorrow.  I just want to scream at this point.
    None of it makes any sense.
    Thanks for trying to help me.  I do appreciate it!!

  • HT204053 can't sign into icloud

    I can't not sign into icloud with my apple id.  Says valid but not with icloud

    It sounds like you haven't yet setup iCloud with that account and you need to do that on a Mac or iOS device.  Once setup, you can enable iCloud on a PC, but it needs to be setup first.
    See Creating an iCloud account: Frequently Asked Questions
    Which says in part:
    You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
    ivan

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