Still can't sync and restore data to new phone, apple support not answering

Still not able to sync new 4s phone. Called apple support I was on hold for 20 minutes and then it hung up. Called again and held for 15 minutes and they hung up on me again. Not happy with the support what is going on does anyone know?

If you didn't already do so, authorize your computer for the new ID by opening iTunes and going to Store>Authorize This Computer. Then sync your phone with iTunes.

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I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..anybody can help?

I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..Can somebody help?

Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit

HT5661 i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help

i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help!

Keep powering your phone off and back on, it can take up to 2 hours for a normal service provider to finalize the activation process. When you got your new iPhone (congrats by the way) you should have received a little bubble that appeared that told you when the phone was activated, did you see that?

HT1766 i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch??

i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch?? Tried starting the whole process over once but same result. Seems not to recognise the phone and just synch as it should. Help?

Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

Authorizing Computer but still can't sync and can't access to old Library :(

Hi,
I have a few questions (trying to not mention issues) regarding Itunes:
When I-tunes is installed on a new computer and authorize, can you get access to your old library of music and apps?
I just got an Iphone, I am trying to sync it with my new computer but a windows appears asking me to authorize my computer otherwise my apps and music would be gone. When I click authorize, it mentions my computer is already authorize but I still can't sync my Iphone because it re-bump the windows "please authorize your computer" (Vicious Circle Grrrrr..... I din't say yet, I-inception )
Any suggestions would be appreciated
Thanks in advance,
Sakizori

Not sure what you are asking.
An itunes account is a user name and password. You can sign into your account from any computer that has itunes.
What is it exactly that you want to put on the computer? Your library?
What does "will not let me" mean?
What did you try?
What was the result?
Error message?

Can I backup and restore on a new computer without changing my main iTunes computer?

I just got AT&T to unlock my iPhone so that I can use it on multiple networks while I am traveling. In order to complete the unlock, I must backup and restore the iPhone on my iTunes. Unfortunately, my iMac that I use to sync my iPhone is being shipped across the planet and I won't have it for about a month. Is it possible to install iTunes on a new computer and conduct a backup and restore, without losing anything on the iPhone and still be able to sync with my iMac when I receive it?

Thanks for the clear and concise response ;-)
Anything in particular I need to be aware of? i.e. after I install iTunes on the new PC and connect my iPhone, do I need to do anything specific to ensure that the phone is not overwritten? Is it that simple that I can just connect the phone and it will back it up, then I do a restore and done? (Sorry but based on all the discussion threads I've read around this, I am skeptical that it is that simple.)

I have backed up my old phone to itunes, however, when I try to restore data to new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)

HT201269 Transferred from iPhone 3GS to 4. Backed up and restored, perfect. New phone is connected to our wireless but is still giving me the "no service" in the upper left corner. Help????

Transferred from iPhone 3GS to 4. Backed up and restored smoothly. Still getting a "no service" message in the upper left corner of new phone. Help?.....

Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone?

HT4859 Using iCloud to restore data to new phone

I had to replace my iPhone today and when I connected it to my computer, I accidentally clicked "restore to previous date" (or something similar) that happened to be way back in 2011. I should have clicked restore new phone so that I could have everything that was backed up last night. Anyone know how to undo/redo this? I have only texts, emails, contacts etc from 2011 now!

Welcome to the Apple Community.
Restore it again.

Backing up and restoring data to new cucm server

Our publisher server went down.I have back up for the device.Cisco have send me the new CUCM server.Is there is any possible method i can restore the back during the installation or do i have to start installation from the scratch and after completing only i can restore the data.
Sent from Cisco Technical Support iPhone App

You install CUCM, THEN, you can restore a backup.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

I want to backup my old surf HISTORIES and restore to my new Operation System !

I want to backup my old surf HISTORIES from my Windows and restore to my new Linux Firefox !
Not Bookmarks !!
I mean every single Surfing histories and Click Detector !

See also:
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check, says can't see it sync.

Have a classic 5th gen. have restored, relaoded itunes, gone through the troubleshooting tips and I still can't sync my latest 3 albums to my ipod. It will sync all but those. Also, when go through ipod trblshoot and select check for sync, says can't see my ipod. pls help

Thanks for the reply. The Itunes trouble shooting in Itunes help. I don't get an error message, it just states can't see ipod like if it wasn't plugged in. I do get an error message on a few of the songs when sync that say error 50, and state that they can't be loaded to ipod. The weird thing is that I can load all of my libary except the latest 3 albums. They are in my libary but they won't load. I'm not sure but it seems like it started when the cloud came about from amazon which is where I buy most of my music.

Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes?

Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

When I try to back up my iPad to the computer it gives me a message saying it can't sync and cannot back up because there is not enough room in the iTunes library. How can I fix this? I need to back up the iPad content so I can restore it to a new 1

when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library. How can I fix this? I need to back up iPad content to restore on a new one

juliefrombaton rouge wrote:
when I try to back up my iPad to the computer it gives me a message saying it can't sync and there is not enough room in iTunes library.
Pretty sure it doesn’t say there is not enough room in iTunes library because it is not backed up to the iTunes library.
What is the exact message?

Iphone 3GS was dropped and will not turn on or respond to USB connection. Is there any way to extract the data off when it is not responding so that I can restore to my new phone?

The phone is physically intact, but you can see the LCD is cracked behond the glass. I have tried plugging it in, tried putting it on the charger, and resetting it using the off and home buttons, bit response. I don't need the phone to work, but I do need to be bale to back it up in order to restore to the new phone. Is there any way to extract the data or back up the hard drive without repairing the phone? Just curious what my options are before I spend cash trying to fix the phone and find out there was another way to get the data. Any thoughts here or should a good repair shop being able to create a backup somehow?

Im not going to be much help because I don't know of anything else to besides take it somewhere that fixes electronics and see if they can get it off some how maybe if you take it to an apple store they can do something to get your information.

Still can't sync and restore data to new phone, apple support not answering

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